Pros (+) The best hotel breakfast I've had in a long time. People line up for it for good reason.
4 stars
Mercure Sydney
Photos of Mercure Sydney
Overview
The Mercure Sydney hotel is located within steps of Central Station, offering easy access to the CBD and nearby universities. Paddy’s Market, the Capitol Theatre, and International Convention Centre Sydney are also within a short walk. There are three on-site restaurants with bar menus, as well as eight event and meeting venues, including select outdoor spaces.
Meeting packages and corporate privilege rooms are available at this property, which also provides AV equipment and services for events and a loyalty program for frequent guests.
The Mercure Sydney hotel offers a state-of-the-art fitness center located on the rooftop, along with an indoor heated pool and a sauna. The hotel offers parking for a daily fee and 24-hour room service is also available. There is an Internet hub for guest use that includes a complimentary 30-minute session, with additional Internet available for a fee. Breakfast is also available for a daily fee and the hotel offers a business center.
There are 517 guest rooms and suites, including a select number of connecting guest rooms. All rooms include a minibar, pillow menu, premium bedding, and premium TV with pay movies. A desk, phone, fridge, coffee maker, and private bathroom are also included and WiFi is available in guest rooms for a small fee. This is a non-smoking property that does not allow pets. The front desk is open 24 hours a day. Concierge services, dry cleaning and laundry service, luggage storage, and tours/ticket assistance are also available.
Latest deals for Mercure Sydney
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Sydney
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Indoor pool
- Pool towels
- Pool with a view
- Rooftop pool
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Parking
- Shuttle service (additional charge)
- EV charging station
- Airport shuttle
Workspace
- Fax/photocopying
- Fax
- Laptop safe
- Desk
Outdoor
- Outdoor furniture
- Terrace/Patio
- Balcony
Things to do
- Gift shop
- Casino
- Golf
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of Mercure Sydney
8.2
Very good
3550 verified ratings
Wonderful
1463
Very good
803
Good
654
Okay
261
Fair
195
Mediocre
81
Poor
93
Summary of reviews
Guests say
Guests appreciate the hotel's convenient location near public transport and attractions, but many express dissatisfaction with cleanliness and service, including issues with room maintenance and staff professionalism. Overall, while some enjoyed their stay, others found it disappointing due to these concerns.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
46 reviews
8.7 out of 10
2 reviews
All reviews
Pros (+) The hotel was very nice and comfortable and staff at reception was great
Cons (-) Can’t think of anything that was not good
Pros (+) i found the staff at the Mecure very polite and helpful. the room was clean and well maintained, and we had a wonderful stay. The hotel was centrally located and very convenient.
Cons (-) nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a state-of-the-art fitness center located on the rooftop, along with an indoor heated pool and a sauna. There are three on-site restaurants with bar menus, as well as eight event and meeting venues, including select outdoor spaces.
Is parking available at the hotel?
Yes, the hotel offers parking for a daily fee. It's a convenient option for guests with vehicles.
What can guests expect from the breakfast at the hotel?
The breakfast buffet is highly recommended, offering a variety of options to fill up for the day. It's a must-try to make the stay more enjoyable.
How is the cleanliness of the hotel rooms?
The room was clean, and the beds were comfortable. Housekeeping is very helpful and friendly, ensuring a pleasant stay for guests.
When is the best time to visit the hotel?
The high season is in September, offering a great time to experience the hotel's excellent city location close to shops and public transport.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Guests recommend booking a room with a balcony for a better experience and views.
Take Advantage of the Rooftop Fitness Center
The state-of-the-art fitness center on the rooftop offers a great place to work out and unwind.
Explore Nearby Attractions
The hotel's proximity to Chinatown, Darling Harbour, and other iconic landmarks makes it convenient for sightseeing and exploring the city.
Consider the Breakfast Buffet
While some guests found the breakfast amazing, others mentioned that it was great but toaster was a bit slow, so it's worth trying out.
Check Room Amenities
Some guests found the rooms comfortable with blackout curtains, while others mentioned issues with air conditioning, so it's advisable to check the room amenities before booking.
Utilize the Hotel's Business Services
The hotel offers a business center and meeting venues, making it suitable for corporate travelers and events.
Be Mindful of Check-in Times
Several guests reported that their rooms were not ready upon arrival, so it's advisable to confirm check-in times in advance.
Take Note of Pool and Gym Size
Some guests found the pool and gym to be small, so it's worth considering this aspect if these facilities are important to you.
Consider the Location
The hotel's central location near the train station and various transportation options makes it convenient for getting around the city.
Be Aware of Room Cleanliness
While many guests found the rooms clean and comfortable, a few mentioned issues with cleanliness, so it's important to consider this aspect when booking.
Location
818-820 George Street, Sydney, NSW 2000
What's nearby
- Darling Harbour0.6 mi
- George Street0.7 mi
- Hyde Park0.9 mi
- University of Sydney0.9 mi
- Sydney Tower1 mi
- Australian National Maritime Museum1 mi
- St Mary's Cathedral1.1 mi
- Star Casino1.2 mi
- Moore Park1.4 mi
- Sydney Cricket Ground1.4 mi
- Kings Cross1.4 mi
- Circular Quay1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Sydney
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $143 |
Average price (weekend night) | $136 |
When to book a room at Mercure Sydney
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mercure Sydney
FAQs when booking at Mercure Sydney
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Sydney Kingsford Smith |
Distance to airport | 4.1 mi |
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