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The lake and hotel was lovely The staff were unfriendly to the point of being rude and did not make you feel welcome
The location is second to none. This is absolutely wonderful The staff is nice but could be more professional (no one to take your lugage for instance, not a big deal but this is surprising for the standing). Some rooms are really small. Ask for description before booking.
Location and setting is superb If booking try not to get a room on the 4th floor if possible.
The location and view were very good. Peaceful and relaxing. Thought that the breakfast looked poor, we decided to have breakfast in the village which was much better.
A lovely, turn of the centrury hotel with individuality. Breathtaking views, great swimming pool. A prfect place to get away from it all.
Fantastic location on Lake Annecy. You will be disapointed if you don't book a Lake view room. Excellent facilities. Will visit again.
Staff were especially helpful, and hotel room well kept up and in very good condition. I truly enjoyed my stay. I did not use the restaurant. nothing to think of.
Very smart hotel with good facilities in excellent location.We liked the indoor pool and our room overlooking the lake. We were disappointed with the breakfast. People were queuing for tables .There only appeared to be one waitress who was trying to lay tables and restock the food.Not what we expected for a smart hotel like this.Very disappointing breakfast.
the wonderful position and excellent food and great service no
the hotel is stunning and with a little more attention to detail, namely servicing of the pool area, could be outstanding. I think it could reach 4 star standard in no time, if that is what it wants. Too many stairs. I have breathing problems and found it rather difficult to get up and down from the hotel to the pool area - my husband spent an disproportionate amount of time moving me around from one level to another by car. The hotel has a couple of "buggies" for use of the staff - it is a pity they do not make them available to guests. Also, the restaurant was a little pretentious and too expensive.
The location The dinner menus, the breakfasts, the lack of porterage and staff generally.
The staff was very attentative, warm and friendly. The hotel setting far exceeded by expectations. The fact that some of the staff spoke english was very helpful. The view from our room was spectacular. I thought the room furniture didn't fit the upscale feeling and price of the hotel although the bathrooms were wonderfully modern.
The quietness and privacy greeting staff could be friendlier
Location; food; staff efficiency and hospitality only French TV channels available; no elevator
Very agreeable staff, fabulous location, good lakeside facilities and outside breakfast/dining. Absence of air con a real problem as it was hot when we went. Also absence of lift a particular problem for my wife, who has restricted mobility. We asked for ground floor when booking, but were told on arrival no ground floor rooms exist. The room we booked was too small, without bath, so we had to upgrade at our expense, although we were given a special rate when I asked. We did not like the fact the hotel was crowded with visitors to exhibitions in the public areas, and a wedding caused the restaurant to be closed without notice on one evening.
hotel location and atmosphere is excellent. Staff very helpful and friendly
the arie and nice and quiet
The location on Lake Annecy is beautiful. The staff is accommodating and the food is excellent.
Staying in a really old place - it was great
Stunning location and building. Received complimentary upgrade to lake view room.
The abbey provides a unique travel experience and its location is both picturesque and easily accessible. The hotel staff is very professional and accomodating. The website and photos accurately depicted the hotel, the rooms and the surrounding area.
Easy going, easy access, clean, quiet, nice environment, pleasant owners. I just think the breakfast should be included in the room price.
Very friendly service in a very clean and comfortable hotel.
staff was very helpfull...location of the hotel is better than the others at the city-center. Silent but close to everywhere..the rooms are well designed. We stayed at the second floor on the lake side... although it was stated tahat the otel is close to the lake; in reality it was not.
The hotel owners were just lovely. They were friendly, helpful,welcoming and couldn't do enough for us. They also spoke English which was an added bonus! The location is brilliant, in between a couple of villages, both of which have great lake beaches and all the facilities that they offer. We were also by the Col de Forclaz so lots of energetic cyclists around! The breakfast was delicious and generally we had a great time at the hotel.
Staff were excellent and very keen to help. Hotel was very new and beautifully maintained. Lovely views. Delicious breakfast.
Comfort, very quite, nice weather, good for cycling and swimming. Best way to stay a couple of days to relax and get out of stress :-) Nothing special
Nice small cosy hotel, with good food and facilities
Charming helpful staff and quite decent restaurant
excellent food and wine The room and the corrodor had a strange humid nasty odour when we arrived. After letting air in it dissepered.
The location, the room, the facilities
friendliness off staff remote from everything, but depends what you wanna do
Friendliness and warmth of staff was exceptional from the start of our stay. Superb food using very local produce was a bonus for our time there.
The hotel was good except for the restaurant which served expensive fancy food in small portions without moe wholesome alternative, so once you have settled in you become a captive participent|
Convenient location and friendly staff. Breakfast somewhat limited.
Everyone was so friendly and welcoming
Faverges is a very nice small town just south of Lake Annecy. The hotel is on the main street, easy to find. Information on free parking was provided at the reception. Room is clean and simple, bathroom is very nice. Didn't tried breakfast: there is a very nice boulangerie about 50m away, so we had fresh croissant every morning.. Staff speaks good enough english. Rooms are a bit small (as usual in France). The hotel staff tend to be a bit informal. They help if you directly ask them, but are not too caring. Otherwise everything was fine.
The hotel's location is very good, right in the centre of Faverges, just around an hour or so away from the La Plagne ski resort. Wifi connection is also included.
Very clean, very good in all aspects
Hotel was clean, staff were happy and helpfull, it was easy to find and in a great location
Very welcoming, well positioned within the town, clean and comfortable and an excellent breakfast too ! Yes - we would have liked to have stayed for longer than 1 night !
Convenient location, helpful staff. Very pleasant stay..
was only to pass one night. but was very nice it needs a restaurant service for dinners