SureStay Hotel by Best Western Duncan

The hotel follows enhanced cleaning protocols, provides hand sanitizer, and has physical barriers between staff and guests in appropriate areas. Daily housekeeping and disinfection of high-touch surfaces are also part of the safety measures.

The hotel offers increased accessibility, with ground floor units, wheelchair accessibility, and facilities like roll-in showers and shower chairs for guests with mobility needs.

The hotel provides free parking and private parking for guests, ensuring convenient and secure parking options during their stay.

Guests have consistently mentioned that the rooms are clean and well-attended, ensuring a comfortable and hygienic stay for visitors.

The hotel offers a complimentary breakfast with a variety of items to choose from, providing a convenient and satisfying start to the day for guests.

If you have accessibility needs, consider requesting a room on the ground floor as the entire unit is located on the ground floor and there are increased accessibility features available.

If you prefer quieter periods, consider visiting in February, which is the low season, to avoid crowds and potentially benefit from lower rates.

The hotel is conveniently located near attractions such as the Chisholm Trail Heritage Center and Chisholm Trail Casino, making it a great base for exploring the area.

If you prefer a room with a bathtub, consider requesting this in advance, as some guests mentioned that their rooms only had a shower.

Some guests found that the sofa was more like a chair, so it may be worth confirming the specific room amenities before booking if this is important to you.

There were a few instances of guests experiencing issues with billing, so it's advisable to double-check your charges and request clarification if needed to avoid any billing discrepancies.

If a hot breakfast is important to you, it's advisable to inquire about the available breakfast options in advance, as some guests were disappointed by the absence of a hot breakfast.

If you are sensitive to noise, it may be beneficial to request a room away from potential sources of noise, as some guests reported disturbances from neighboring rooms or external factors.

Several guests mentioned discomfort with the beds, so if you have specific preferences or requirements for mattress firmness, it's advisable to confirm this with the hotel in advance.

If access to the outdoor pool is important to you, it's recommended to verify the pool's availability, as some guests were disappointed to find it closed during their stay.