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The hotel was a great place to stay as family & friends gathered for a wedding. The staff was so accommodating & friendly. We liked that it was easy walking distance to restaurants & local downtown shopping yet in a quiet neighborhood. We plan to return.
Loved the staff and the room was great! The bathroom was very nice and large but lacked a bathroom fan so I had to wait for the mirror to un-fog before I could get ready.
Very conveneint to the airport. Staff was great across the board. And the Italian decor was over-the-top as advertised in a good way. I'd absolutely return to this property. No
Room had a musty smell
The ambience of the hotel was amazing. The wi-fi didn't work and the shuttle was pre-booked but came 15 minutes late.
The room was great. Around alot of things
It was very, my wife and I could have slept all day undisturded. I cannot think of anything.
Beautiful and relaxing facility. Comfortable seating in rooms. Jaccuzzi is great but also stayed in a room without which was just a nice and more affordable. Large accomodating area for breakfast - regular plates/silver/napkins - not plastic.
Comfort and location of the hotel,shuttle service to their restaurant for superior dining,Shopping malls close by and the breakfast buffett.
Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room. The bed was a little uncomfortable. Any movement at all translated to an earthquake.
very nice and clean
clean, friendly, unique
Clean, modern, inviting atmosphere. Friendly staff. Rooms were a nice size with refrigerator and microwave. The pool and hot tub area were well maintained and adequate size. The price of breakfast foods did not seem very economical for a family, but we did not go into the restaurant--that was just based on looking at the room service menu.
THe Hotel was new, rooms nice and staff was excellent
good economical choice
Comfortable stay with amended on site. Good staff. Had no issues.
Easy access to Niagara Falls
I was very pleased with our room, it was updated, clean and comfortable. For the price it was quite a deal. My only complaint is that a member of house keeping staff came into our room without knocking at 8am! We had not put the do not disturb sign on the door as we had been planning to leave before the check out time, but apparently we should have! At the very least a knock would have been polite! All in all though no harm was done and the staff member got a free show.
No coffee no microwave no fridge
We liked the location that it was quiet for night time sleeping...close to shopping and resturant.....would come to this location every time we get the chance to go across the boarder. Thank the staff for there help with extra pillows etc. the hotel was excellent we have no complaints at all.
Front desk very pleasant, close to airport without a lot of noise, nice wooded area on one side with deer, close to restaurants and shopping. Would be nice if breakfast was included.
Comfortable, clean, reasonably priced. Would definitely stay again.
The inn was clean and I would return . My room was too close to the highway and I could hear the trucks and cars. I requested a room away from the highway. There was no hair dryer.
The Hotel was clean and spacious and with an excellent restaurant nearby. The lack of a hairdryer was a disappointment as i was travellling from the UK and did not pack one because all hotels on my 3 week vacation has these apart from this one. Although coffee was available in reception there was no complimentary coffee within the room was also a bit of a disappointment especisally with an early morning departure to the airport.
The desk area was very small compared to other rooms. Also there is never any pamphlets/menus in the room about near by food/activities. If we didn't have our smart phones we would not have been able to order food late at night not knowing what was around and what time they closed.
Staff were friendly and helpfull, room was clean and good value for our money. location was close to shopping, food and activities.
The room was nice and clean. Hotel staff placed an $408 hold on my debit card when the total cost for my stay came up to only $179. I had to call my bank and the hotel ( the girl was very rude and she ate the whole time while talking to me) to have the charge removed.
I liked the comfort of the bed, size of the room, TV selection, business center, early breakfast time option, and free shuttle service to/from airport. I didn't enjoy the breakfast but Im just picky. However, they did have a decent selection/options. The hot tub looked like it needed a good cleaning.
We wanted a hotel close to Buffalo, but less expensive than some of the downtown hotels. The Country Inn was more than okay for our one night stay.
Everything was fine Comfort
Very noisy. the walls are very thin. You could hear what was going on in the rooms on either side and down the hall. The hotel is very close to the highway and you could hear trucks roaring by all night. It was clean. The staff was friendly and helpful. Breakfast during the week was fine but it got too crowded on the weekend.
We were in the Buffalo area visiting on the weekend after the huge November snowstorm. Country Inn and Suites did a great job of clearing their lot and entry, and the staff was very friendly and accomodating. I think we were among the few staying there who weren't part of the snow removal crews from out of town, but the hotel operated as if it was business as usual. Kudos!
Overall a very nice hotel. First night we checked in the toilet wasn't working; however, that was resolved immediately as we checked in the room right acrossed. Love hotel, good breakfast, & will definitely come again.
Front Desk staff helpful and knowledgeable Clean room. Bad odor from glue that is being used to install new carpeting. It caused difficulty with breathing for both of us and we had to use asthma medication. Shower was a single stream. Kleenex found in sheets
We really enjoy our stay at the Comfort Inn University. I strongly recommended this facility, particularly for the value for the money.
Staff was courteous and efficient. Hotel is conveniently located near Thruway, restaurants and shopping. Rooms were clean and comfortable. Internet access is free and dependable. Breakfast was sparse, and items were in short supply. Most of us who came down during the last hour had to be satisfied with just a muffin and watered juice. However, the hotel was totally booked, so it may have been hard to keep up with the crowd.
Cheap and VERY close to the University at Buffalo. Adequately clean, mostly quiet, overall comfortable. Free wifi. Would be ideal for business travel on a budget. Skip the breakfast: they should just offer coffee and put a little extra $$ into their towels.
We were able to check in a little before the check in time and the personnel was willing to cooperate with us, nice ladies! Breakfast was good, had plenty of choices. Overall the hotel was ok for how much time we spent there and how much money we wanted to spend on that trip. I wish the room were cleaner and I wish it didn't have that smell of old furniture and old carpet. We had to change rooms anyway because the first one we got had a heavy smell of smoke even if it was a non-smoking room. Nice thing the wireless is free but in the room we were in, the signal was not that strong and we could not connect to internet.
The woman who was at the desk was outstanding. Helpful, pleasant. We loved everything about the Comfort Inn here. Form the moment we checked in to the time to depart we were treated like welcomed guests! I know if we have to stay in the area again that hotell has our business. The pool could be a bit larger.
Nice and quite
The best thing was the mattress and pillows. So comfy unusual for a motel stay thanks
Breakfast and everyone was very helpful. We will be going back.
Hotel was quiet at night, convenient to most things and clean N/A
Proximity to airport at budget price
Good location, friendly staff, comfy bed. Bathroom leaking; expensive
Very nice room and nice shower. No carpeting in the rooms was a bit different, but no big deal. The bed was awesome, very comfortable. The staff was great. Bathroom a bit cramped.
We had a great stay! The staff were so friendly, the room so clean- loved the shower and the bed was amazing! Didn't want to get out of the comfy bed!! We will be staying here again when we come to buffalo!
We always stay here when we go to Buffalo to see my daughter who goes to UB. Location and comfort is fabulous. The cookies are delicious! The room we had was on the first floor and it was noisy. Not only did the noise from the next room filter in to ours, but the toilet was so loud when flushed that it woke everyone up in the middle of the night. Also, the TV quality was terrible. Very staticky.
I went here for A Great time with My Boys. 6& 2 on the Website it said there was an Arcade. There isnt.. Okay so No big deal then, just a Little Dissapointed. When I checked in the Lady "Manager" was Rude, No eye Contact, her tone was very Snotty. Their "Gift Shop" Was like 4 shelves , it was Awful. My room was Very Small. Didn't look like the Pictures. And my Stay most of all was not worth the 250$ for one night I paid. Breakfast in the Morning was Ridiculous it's this tiny "Cafe" We sat at an empty table that I had to clean bcuz their was leftover food on it. Sat for 20 mins and Noone came to take our order. So I went to the register and Placed it. 3 bagels, & A country Bfast later was 35$, and took almost 40 mins to make it to us Cold. And not worth it at all. I will never stay there again, and I would absolutely not Recommend it to ANYONE.
Hard wood floors in rooms, friendly staff, good location, plush towels No bathtub, breakfast not included
We love the pool and the accommodations were comfortable. Staff were polite too. We did not receive our wake up call at 8:00 AM. Were you short staffed on that Sunday morning? At breakfast, there was no one to replenish the hot food while we were there. We had enough cold food to eat, but we couldn't find anyone to tell about the hot food. The employee at the desk was very busy with customers.
Good pool, good breakfast, clean soft beds. Nice variety of restaurants nearby.
we had a nice time, staff was friendly and it is close to all amenities no
we liked the location of the hotel to shopping and the highway. It was clean but could use some updating
Only opened six weeks at time of stay, very clean, helpful friendly staff. Our room was huge, more suited to the business traveler. Good facilities, pool, laundry, and breakfast. Close to large mall.
You only get a room guarantee, not a bed or number of beds guaranteed. Better to call direct for guarantee. Breakfast was better than the customary waffles and cereal. Having no choice at arrival to get two regular double beds. One slept on a roll-away meant for a child, no wider than 20".
cleaniness, courteous staffs.
I would stay there again.
The room was very clean. The complimentary breakfast was Amazing. The work out room was clean quite just a little hot. The indoor pool area was amazing for kids and adults The only thing I didn't like was our heat kept working for a little while then it would start blowing cold air all night. And it had no microwave or mini refrigerator
No fridge or microwave in room. Not a big thing for me
for out purpose to crash overnight as a layover it was fine. Breakfast was standard Buffett, staff was hospitable. Hotel was easy on and off from highway. Shoppers no center was accross the street. The bath tub had some brown stains in the tiles and tub....the bed was very soft. Could not sleep. The heat/cooling system was not digital or central. However you could adjust to high or low...
Easy access to thruway. Heating unit noisy and unable to regulate. Curtain did not close and found lights from surroundings quite annoying.
This particular location does not have any signage on their building, only on the driveway that is shared with other buildings, so it was difficult to know for sure I was in the right place. Also, the heavy curtains didn't close, so there was no blocking sun or ensuring there were no prying eyes.
The staff was extremely friendly and helpful. The room was clean and well stocked. The breakfast provided was fresh and had a great variety. The mattress was WAY too firm for my liking.
We Liked every thing about it. Would definitely stay there again nothing
The room was basic but comfortable. Having a refrigerator and microwave was a helpful plus.
Close to the shopping malls and restaurant. The bed is little bit saggy which hurt my back and there is no hair dryer. There is no instruction to work the keyboard that connect to tv and there should be more channels.
good location to many good fishing rivers
Hotel staff were very friendly. Check in and out was quick and efficient. I am not sure if it was my imagination or not, but the bed seemed to make me itch!
close to needed area ants in bathroom, two inch gap in door to sill
remodeling of the room and decor were sleek and nice. clean. service was hospitable. It was decent. little to no amenities. Literally it was just a place to shower and lay your head to rest. no temperature control in the room.
Central location to all the major malls. The Business king room was large, clean and comfortable. The lobby is somewhat cramped up. There were people drinking beer in the car park on hotel premises.
Convenience, location and price. Bed very comfortable. Shower pressure good. Need warmer blankets on bed.
clean, comfortable, good hot shower. clogged shower drain, and although we booked a non smoking room the hotel was over booked and when we checked in the room reaked of smoke i complained but no alternative room was available. But both problems are easily correctable and will stay at this motel again.
proximity to different malls no towels in room, maid did not clean room over 2 day stay
Pet friendly was very nice. The staff was very kind and the location was very accessible to everything. It's location was at the hub of several hotels and restaurants. no ammeneties