Pros: The gentleman who helped us was PERFECT! He picked us up when the scheduled drive was late, he made sure our car could be dropped off at a more convenient location to us and he was incredibly patient and informative.
Cons: The Altima had just been detailed so the driver seat was still damp. The seat was uncomfortable. It was as if there was a metal hanger in the seat. If we were traveling a long distance I would have needed a new car. No one like a wire hanger!