
Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel
Photos of Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel
Overview
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Amenities at Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Things to do
- Casino
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel
Summary of reviews
Score by provider




All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a distinctive breakfast with lots of choices and relatively decent food, and the breakfast attendants are very nice.
Are the beds comfortable?
The mattress is amazing, and guests have described the beds as comfortable.
Is the hotel clean?
The hotel is very clean, and the rooms are clean and quiet. However, some guests have mentioned that housekeeping needs to pay more attention to cleaning around the edges and behind doors.
What are the hotel's unique offerings?
The hotel offers a warm and big pool, friendly and welcoming staff, and a full breakfast with a good variety of foods.
Is the hotel staff friendly and helpful?
The staff is super friendly and welcoming, and the older gentleman at the front desk, the breakfast server, and the lady that did the breakfast are highly praised for their kindness and helpfulness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Front of the Building
Guests recommended choosing a room facing the front of the building to avoid road noise, especially for light sleepers.
Consider Room Selection Carefully
Some guests experienced discrepancies between the room booked and the room provided, such as being assigned a handicap room instead of the room type booked. It's advisable to double-check the room type upon check-in.
Check for Room Maintenance
Some guests encountered issues with room maintenance, such as ripped window coverings and malfunctioning thermostats. It's recommended to inspect the room for any maintenance issues upon arrival and report them to the staff promptly.
Be Mindful of Noise
Guests reported noise disturbances, such as doors banging and traffic noise. Consider requesting a room away from staircases and high-traffic areas to minimize noise disruptions.
Verify Amenities Availability
Some guests experienced issues with amenities, such as cold coffee at breakfast and non-functional safes in the room. It's advisable to verify the availability and functionality of amenities during the stay.
Plan for Check-in Delays
Some guests encountered delays during the check-in process. It's recommended to allow extra time for check-in, especially during peak hours.
Pay Attention to Housekeeping Quality
Several guests mentioned cleanliness issues, such as dirty carpets and unclean bathrooms. It's advisable to inspect the room upon arrival and report any cleanliness concerns to the staff.
Consider Nearby Attractions
The hotel's proximity to Fairgrounds Gaming and Raceway and Ralph Wilson Stadium makes it convenient for guests interested in these attractions. Guests may consider planning their visit around events at these locations.
Appreciate the Breakfast Variety
Many guests appreciated the variety and quality of the breakfast offerings. It's recommended to take advantage of the breakfast options provided by the hotel.
Engage with Friendly Staff
Numerous guests praised the friendly and helpful nature of the staff. Engaging with the staff for recommendations and assistance can enhance the overall guest experience.
Location
What's nearby
- Fairgrounds Gaming and Raceway1.6 mi
- Highmark Stadium4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel
Low season | January |
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High season | November |
Average price (weeknight) | $177 |
Average price (weekend night) | $215 |
When to book a room at Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel
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Nearby hotels and places to stay
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Value for money | 7.9 |
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Distance to city center | 2.0 mi |
Nearest Airport | Buffalo |
Distance to airport | 15.1 mi |