Holiday Inn Express & Suites Hamburg
Top City Hotel

3565 Commerce Place, Hamburg, NY 14075, United States
+1 800 467 1538


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Overall guest ratings

9.1/10 Excellent
Based on 177 reviews
See all reviews

Review highlights

  • 10.0
  • 9.8
  • 9.7
  • 5.6

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service
  • Very quiet


    Show all


    Welcome to our Hamburg, NY Hotel Guests enjoy the convenience of our hotel's location in Hamburg, New York. Situated just off I-90 and within a short driving distance of a number of attractions, businesses and surrounding cities, we are within easy driving distance of the top destinations in our area of New York. For guests who are traveling for leisure, there are a variety of fun and educational outdoor activities near our Hamburg, NY hotel. Plan a trip to Niagara Falls and ride the Maid-of-the-Mist or take the family for a day on the slopes at the Kissing Bridge Ski Resort. In addition, access to Lake Erie is only a few miles away from our hotel's address. In Hamburg, New York, corporate travelers are treated to a long list of amenities that make their trips more convenient. Complimentary high-speed Internet access is available throughout the hotel so that guests are free to surf the Web from the comfort of their rooms. In addition, our spacious meeting room can accommodate up to 30 guests and is well-equipped with the technical amenities to make your next meeting or event a success. Feel free to take advantage of our other on-site amenities. For example, you can relax at our indoor pool or burn off extra calories in the Fitness Center while you stay at our Hamburg, NY hotel. Also, check out the Express Start breakfast bar every morning. Our signature cinnamon rolls and 100% Arabica bean coffee are delicious ways to start to the day.

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    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Free parking
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    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 177 reviews
    • 10.0 "Awesome vibe."
    • 9.8 "Very comfortable."
    • 9.7 "Excellent value."
    • 9.7 "Terrific location."
    • 9.5 "World class service."
    • 5.6 "Food is average."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 4.4 "Bad amenities."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 63 reviews
    • 9.5 "World class service."
    • 9.1 "Excellent breakfast."
    • 8.7 "Rooms are great."
      8.7 "87% said rooms were clean."
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."

    Overall Rating

    9.0 Excellent
    Based on 113 reviews
    • 9.9 "Very comfortable."
      9.8 "98% said the beds were comfortable."
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.7 "Rooms are great."
      9.8 "98% said the beds were comfortable."
      8.6 "86% said rooms were clean."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    "Very quiet"
    data provided by TrustYou

    Recent Reviews

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