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Pros. We needed special services because we were using an oxygen concentrator and had other handicapped needs. The room we had was perfect for us. The staff was incredibly helpful and kind. We loved the breakfasts with a wide window of time in which to eat and 24 hour access to coffee, water and juices. I thought it was a great idea to have USA Today newspapers available in the lounge rather than placed at each door. That's a waste of paper. I would stay here again in a New York minute and highly recommend it.
Cons. It was often very chilly in the lounge and breakfast area. The air conditioning was turned up way too high. Maybe because the area isn't used to temperatures in the 80°F range or maybe because we were from Arizona and are used to warmer temperatures. Whatever the reason, we found ourselves going to the room and keeping the air conditioning off there.
Pros. This hotel has a convenient location for getting to a variety of local attractions. Upon arrival we found a tobacco smoke smell in the bathroom which Steph addressed promptly. The Sunday breakfast attendant was very good.
Cons. The beds are a bit soft and the pool is not very inviting, Additional handicapped parking spaces at the rear entrance would be helpful for those with ambulatory issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a distinctive breakfast with lots of choices and relatively decent food, and the breakfast attendants are very nice.
Are the beds comfortable?
The mattress is amazing, and guests have described the beds as comfortable.
Is the hotel clean?
The hotel is very clean, and the rooms are clean and quiet. However, some guests have mentioned that housekeeping needs to pay more attention to cleaning around the edges and behind doors.
What are the hotel's unique offerings?
The hotel offers a warm and big pool, friendly and welcoming staff, and a full breakfast with a good variety of foods.
Is the hotel staff friendly and helpful?
The staff is super friendly and welcoming, and the older gentleman at the front desk, the breakfast server, and the lady that did the breakfast are highly praised for their kindness and helpfulness.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Front of the Building
Guests recommended choosing a room facing the front of the building to avoid road noise, especially for light sleepers.
Consider Room Selection Carefully
Some guests experienced discrepancies between the room booked and the room provided, such as being assigned a handicap room instead of the room type booked. It's advisable to double-check the room type upon check-in.
Check for Room Maintenance
Some guests encountered issues with room maintenance, such as ripped window coverings and malfunctioning thermostats. It's recommended to inspect the room for any maintenance issues upon arrival and report them to the staff promptly.
Be Mindful of Noise
Guests reported noise disturbances, such as doors banging and traffic noise. Consider requesting a room away from staircases and high-traffic areas to minimize noise disruptions.
Verify Amenities Availability
Some guests experienced issues with amenities, such as cold coffee at breakfast and non-functional safes in the room. It's advisable to verify the availability and functionality of amenities during the stay.
Plan for Check-in Delays
Some guests encountered delays during the check-in process. It's recommended to allow extra time for check-in, especially during peak hours.
Pay Attention to Housekeeping Quality
Several guests mentioned cleanliness issues, such as dirty carpets and unclean bathrooms. It's advisable to inspect the room upon arrival and report any cleanliness concerns to the staff.
Consider Nearby Attractions
The hotel's proximity to Fairgrounds Gaming and Raceway and Ralph Wilson Stadium makes it convenient for guests interested in these attractions. Guests may consider planning their visit around events at these locations.
Appreciate the Breakfast Variety
Many guests appreciated the variety and quality of the breakfast offerings. It's recommended to take advantage of the breakfast options provided by the hotel.
Engage with Friendly Staff
Numerous guests praised the friendly and helpful nature of the staff. Engaging with the staff for recommendations and assistance can enhance the overall guest experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | November |
Average price (weeknight) | $201 |
Average price (weekend night) | $195 |
Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel is located at 3565 Commerce Place, 2 miles from the center of Hamburg. Fairgrounds Gaming and Raceway is the closest landmark to Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel.
Yes, Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel offers free Wi-Fi.
Yes, Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel offers free parking.
Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel is 15.1 miles from Buffalo. Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel is 25.9 miles from Niagara Falls.
Yes, Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel in Hamburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Holiday Inn Express Hotel & Suites Hamburg, An IHG Hotel.
Value for money | 7.8 |
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Distance to city center | 2.0 mi |
Nearest Airport | Buffalo |
Distance to airport | 15.1 mi |