We needed special services because we were using an oxygen concentrator and had other handicapped needs. The room we had was perfect for us. The staff was incredibly helpful and kind. We loved the breakfasts with a wide window of time in which to eat and 24 hour access to coffee, water and juices. I thought it was a great idea to have USA Today newspapers available in the lounge rather than placed at each door. That's a waste of paper. I would stay here again in a New York minute and highly recommend it.
It was often very chilly in the lounge and breakfast area. The air conditioning was turned up way too high. Maybe because the area isn't used to temperatures in the 80°F range or maybe because we were from Arizona and are used to warmer temperatures. Whatever the reason, we found ourselves going to the room and keeping the air conditioning off there.
This hotel has a convenient location for getting to a variety of local attractions. Upon arrival we found a tobacco smoke smell in the bathroom which Steph addressed promptly. The Sunday breakfast attendant was very good.
The beds are a bit soft and the pool is not very inviting, Additional handicapped parking spaces at the rear entrance would be helpful for those with ambulatory issues.
Welcome to our Hamburg, NY HotelGuests enjoy the convenience of our hotel's location in Hamburg, New York. Situated just off I-90 and within a short driving distance of a number of attractions, businesses and surrounding cities, we are within easy driving distance of the top destinations in our area of New York.For guests who are traveling for leisure, there are a variety of fun and educational outdoor activities near our Hamburg, NY hotel. Plan a trip to Niagara Falls and ride the Maid-of-the-Mist or take the family for a day on the slopes at the Kissing Bridge Ski Resort. In addition, access to Lake Erie is only a few miles away from our hotel's address.In Hamburg, New York, corporate travelers are treated to a long list of amenities that make their trips more convenient. Complimentary high-speed Internet access is available throughout the hotel so that guests are free to surf the Web from the comfort of their rooms. In addition, our spacious meeting room can accommodate up to 30 guests and is well-equipped with the technical amenities to make your next meeting or event a success.Feel free to take advantage of our other on-site amenities. For example, you can relax at our indoor pool or burn off extra calories in the Fitness Center while you stay at our Hamburg, NY hotel. Also, check out the Express Start breakfast bar every morning. Our 100% Arabica bean coffee and Cinnabon Sweet Rolls are delicious ways to start to the day.
Based on 333 reviews
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