East Ridge Hotels

Location

Dirty leftover clothes in dresser from last visitor.

Lock the car.

Proximity to my daughter's house

Linens were old and stained. No hair dryer included, but did not expect it at a 2 star motel. I had my own, but there was no outlet in the bathroom. When I plugged it into an outlet in the bedroom and turned it on, the lights dimmed.

No breakfast is included in the price which was in keeping with it's quality. None was expected nor needed. I am recommending this hotel only if you do not expect a quality hotel. It seemed clean enough for a non picky traveler. My husband was more okay with it than I was. Probably fine for a single man.

They went overboard to accomodate my needs. I wish every hotel would behave like them.

I have called the hotel and requested a doble room not smoking, since I am alergic to smoke. unfortunately there was no more non-smoking rooms and we had to stay in a smoking room which was clean and nice but I could not stand the smell.

I sent my daughters for a college entrance exam and found this room on priceline. The pictures seemed nice so i booked it. When they arrived the beds had hair like dog hair all over them, the towels in the bathroom were wet and the door to cabinet was off hinges. They asked for new linens and didnt getany help. They stripped the bed and both slept on a twin bed with blankets from home. I am so outraged to have paid to send my girls to this

I did like that when I expressed concerns about traveling alone and being placed in the farthest building from the desk area the clerk did try to help. I believe her name was Chris and the only other rooms were with doors to the outside.She called my room in the evening to make sure everything was okay and reminded me to call the desk if I needed anything. Nice to have cold bottled water and great breakfast to go.,I did like that when I expressed concerns about traveling alone and being placed in the farthest building from the desk area the clerk did try to help. I believe her name was Chris and the only other rooms were with doors to the outside.She called my room in the evening to make sure everything was okay and reminded me to call the desk if I needed anything.

The area seemed a little sketchy and because I was traveling alone I may have picked another place.

breakfast , location

rooms

Location very close to I-75; well appointed room.

We arrived around 7 PM, on a cold evening. Temperature in the room was about 60 degrees, and the room heater took a couple of hours to get the room to a comfortable temperature. No excuse for this - I would have expected hotel staff to recognize that the room was booked, and to have the room properly heated when we arrived. Also - although the hotel looked to have a couple of hundred rooms, it appeared (from cars in the parking lot) that they had less than 10 rooms occupied. We were in a room at the furthest end of a bottom floor, about as far as possible from the lobby and front desk; felt very isolated and a bit spooky. Do not think that we'll return.

Nothing

Stopped here to stay one night passing through and it was awful. People screaming outside and fighting. The walls are so then we could hear out neighbors. The floors creak like someone was in your room when they were walking down the hall. It was just nasty. Pay a little more and go somewhere else

Price very competitive.

Bathroom door was all chewed up, and tv remote did not work.

Everything but the shower

The shower. Dirty

Staff was friendly and tried to be helpful

Dirty bedspread, carpet tack strip was exposed. Office smelled Really bad- moldy or something. In shady neighborhood not Near any popular places as stated in brochure.

The hotel is absolutely gorgeous and the atmosphere was nice and comfortable. The people on staff were nice, always stopped what they were doing to smile and see if you needed help no matter what their job was (painters, staff, etc.). The food in the restaurant was excellent and their breakfast muffins are amazing. The rooms are clean, comfortable, and elegant.

The only thing I thought was odd is no one ever offered to help me with my luggage when I arrived or was leaving. I was fine on my own, I'm only making an observation compared to what I usually see at other hotels.

The Chattanoogan is located right in the middle of downtown Chattanooga, in close proximity to shopping, great food, and attractions. The location is awesome and the hotel itself is great too.

The room was nice but not exceptional. The bathroom was just average, which is fine but it's definitely less impressive than other hotels that advertise as being a 4-star hotel. There was also no refrigerator or minibar, which would have been nice. Room service was also very expensive. For example, a simple omelette was $13 plus an 18% included gratuity AND a $3 delivery charge. $19 for a 3 egg omelette seems a little pricy to me.

We liked the size of the room. Breakfast selection was great. They had it all. All clean and the staff was very friendly.

No complaints about anything.

Location

Linens for pullout bed were not clean. Both telephones did not work. No solution was given. Was told nothing could be done until Monday.

A clean, comfortable room, well situated near the highway. The front desk staff was super friendly. I would definitely stay again.

The hotel was overrun with VERY noisy guests, making it difficult for my family to get to sleep; it would've been nice if there was some visible security presence to quiet things down.

The hotel is old but nicely maintained. The bathrooms are very small, but clean. The staff was very friendly during check-in and checkout. We were facing the street and there is some street noise, but it wasn't bad. I felt like I got my money's worth and would definitely consider staying here again.

The bedding, the pool area didn't overwhelm with a chlorine smell. Modern interior.

The mini fridge in the room was unplugged, not sure how long, so it stunk pretty bad.

Friendly staff, comfortable furniture

"Cotton candy" pillows that disappear when you put your head on them.

Nothing, bad experience.

The climate unit in my room went wonky. Was set to cool, but woke up at 3AM covered in sweat with temp in rhe mid 80s and the unit blowing heat ! Called downstairs, was told to come down for keys to another room. In the morning, desk clerk said can't adjust price because I booked through Kayak, offered me a candy bar ! I will never stay there again.

We got to the hotel they said the room wasnt ready, but they tried to give us a cheaper room at the same cost. We got to the room and the smell was bad and the room was dirty, we turned around and asked for a refund and the man at the counter was yelling and cursing at us so we had to call our bank and stop payment then we had to contact Travelosity to get our money back. In other words do not use this hotel!!!!!!!!

we stayed here as a soccer team for a tournament which was played at camp jordan park. It was at the entrance so the location could not be beat. It needs some serious updating and the hallways smelled like mildew but the rooms were ok. It did have a clean pool and a large patio area in which we were able to grill. (we brought our own). However the staff was very mean to the kids (12 yr old girls). This was not in any way some fancy hotel.