Guest reviews
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Overall Rating
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9.5 "Terrific location."9.4 "94%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
8.8 "Breakfast is good."9.0 "90% were
happy with the price of the breakfast ." -
8.8 "Comfort level is high."9.0 "90% thought
rooms were spacious ." 9.0 "90% said thebeds were comfortable ." 7.7 "77% thought it waspleasantly quiet ." 9.4 "94% liked thebig bathroom ." -
8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 7.6 "76% thought theservice was very professional ." -
8.4 "Food is delicious."7.3 "73%
loved the menu selection ." 8.0 "80%loved the dining experience ." -
6.6 "Average cleanliness."6.4 "
Cleanliness of the bathroom was average , said 64%."
Overall Rating
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9.7 "Terrific location."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
9.0 "Excellent breakfast."
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8.8 "Comfort level is high."9.0 "90% thought
rooms were spacious ." 9.0 "90% said thebeds were comfortable ." 8.0 "80% thought it waspleasantly quiet ." 9.3 "93% liked thebig bathroom ." -
8.7 "Vibe was good."9.6 "96% said it was a
stylish hotel ." 8.5 "85% thought, thehotel was modern ." -
6.2 "Average cleanliness."
Overall Rating
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9.5 "Terrific location."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.0 "Very comfortable."9.0 "90% thought
rooms were spacious ." 9.1 "91% said thebeds were comfortable ." -
8.9 "Breakfast is good."
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8.8 "Vibe was good."9.6 "96% said it was a
stylish hotel ."
Overall Rating
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9.6 "Terrific location."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.7 "Breakfast is good."
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8.7 "Comfort level is high."
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8.1 "Rooms are great."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.6review from
Very nice room with lots of nice touches eg fresh milk in fridge.Staff,without exception, were extremely pleasant and helpful. None
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7.7review from
We stayed in the Junior Suite for two nights. It was very spacious, the bed was comfortable and decor new and stylish. There was a view of the castle from one of the windows. Complimentary internet was fast, and the extras were a nice touch - such as the complimentary muffins, hot chocolate, and biscuits. The restaurant was great - went the first night and was surprised that we were the only diners in the entire restaurant! Very suprising given the quality of the meal - we decided to eat there again the second night and it was another fantastic meal. After the meal you can head downstairs to the bar and have some great cocktails, very nice. Unlike other reviewers I thought breakfast was good, although not a huge choice. Highly recommended. The shower/bath combo wasn't great - would expect a separate bath in a junior suite and a nice large shower. The shower screen leaked large amounts of water onto the floor. Only minor complaints, which did not detract from the overall quality of the place, and great service from the Aussie lady at reception.
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8.0review from
It is the personal touch which make a hotel room into something a little more, and there were several things which show the level of thought which had gone into making a stay at the Rutland special and made us sure we will return again. I( can think of nothing negative to say and that is amazing !!
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7.3review from
Funky decor, lovely room and great atmosphere in the hotel bar etc. Really easy location for Princes St, The Castle and The Grassmarket. Didn'd like the bathroom in our suite. It was disabled friendly which us great but had the atmosphere of a public toilet and ridiculously small sink.
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7.0review from
the staff were really lovely and very accommodating. When I had a problem with the room (see below) they moved us into a beautiful room (room 4?) and bought me a huge bouquet of beautful long stemmed white roses our first room (room 7?) was directly above the kitchen and through the aircon/ventilation, the room filled with smoke and the smell of a fry up the second evening. when we turned this off to reduce the smoke/smell, the room got extremely cold. we changed rooms (we had no problems in the second room) and the staff were really lovely but this experience was offputting
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7.2review from
Fantastic stay, brilliant staff, great location. I would definitely book to stay in this hotel again if I was staying in Edinburgh
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7.0review from
Beautifully decorated stylish rooms and a realy excellent range of in room treats - robe, minibar, wine, all tv channels and films free, spa bath etc
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8.0review from
The quaolity and cleanliness of the room were beyound expectation. The staff, and services, including the restaurant and bar were great
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4.5review from
The decor and location of the hotel is second to none. We booked a junior suite but for the wrong day! The double room was still very nice.
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8.0review from
The Rutland is a beautiful hotel, recently refurbished in May 08, the attention to detail is superb! Everything has been thought of down right down to providing little post it notes and a notebook and free bottles of water by the bed - great for the New Year hangover! The decor was amazing - whoever did the interiors is a genius! The jacuzzi bath was a nice surprise!
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8.0review from
It is the personal touch which make a hotel room into something a little more, and there were several things which show the level of thought which had gone into making a stay at the Rutland special and made us sure we will return again. I( can think of nothing negative to say and that is amazing !!
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8.0review from
The quaolity and cleanliness of the room were beyound expectation. The staff, and services, including the restaurant and bar were great
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8.0review from
The Rutland is a beautiful hotel, recently refurbished in May 08, the attention to detail is superb! Everything has been thought of down right down to providing little post it notes and a notebook and free bottles of water by the bed - great for the New Year hangover! The decor was amazing - whoever did the interiors is a genius! The jacuzzi bath was a nice surprise!
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7.6review from
Very nice room with lots of nice touches eg fresh milk in fridge.Staff,without exception, were extremely pleasant and helpful. None
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7.7review from
We stayed in the Junior Suite for two nights. It was very spacious, the bed was comfortable and decor new and stylish. There was a view of the castle from one of the windows. Complimentary internet was fast, and the extras were a nice touch - such as the complimentary muffins, hot chocolate, and biscuits. The restaurant was great - went the first night and was surprised that we were the only diners in the entire restaurant! Very suprising given the quality of the meal - we decided to eat there again the second night and it was another fantastic meal. After the meal you can head downstairs to the bar and have some great cocktails, very nice. Unlike other reviewers I thought breakfast was good, although not a huge choice. Highly recommended. The shower/bath combo wasn't great - would expect a separate bath in a junior suite and a nice large shower. The shower screen leaked large amounts of water onto the floor. Only minor complaints, which did not detract from the overall quality of the place, and great service from the Aussie lady at reception.
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7.3review from
Funky decor, lovely room and great atmosphere in the hotel bar etc. Really easy location for Princes St, The Castle and The Grassmarket. Didn'd like the bathroom in our suite. It was disabled friendly which us great but had the atmosphere of a public toilet and ridiculously small sink.
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7.0review from
the staff were really lovely and very accommodating. When I had a problem with the room (see below) they moved us into a beautiful room (room 4?) and bought me a huge bouquet of beautful long stemmed white roses our first room (room 7?) was directly above the kitchen and through the aircon/ventilation, the room filled with smoke and the smell of a fry up the second evening. when we turned this off to reduce the smoke/smell, the room got extremely cold. we changed rooms (we had no problems in the second room) and the staff were really lovely but this experience was offputting
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7.2review from
Fantastic stay, brilliant staff, great location. I would definitely book to stay in this hotel again if I was staying in Edinburgh
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7.0review from
Beautifully decorated stylish rooms and a realy excellent range of in room treats - robe, minibar, wine, all tv channels and films free, spa bath etc
