Condition of hotel was not great. Pool area was in disarray, elevators were out of order (with 6 floors), and overall the hotel felt old and rundown for a Hyatt Place.
3 stars
Hyatt Place El Paso Airport
Photos of Hyatt Place El Paso Airport
Overview
Hotel in El Paso with free breakfast and airport shuttle service Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hyatt Place El Paso Airport offers 111 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This El Paso hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
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Amenities at Hyatt Place El Paso Airport
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free airport shuttle
- Shuttle service (free)
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Bathroom
- Hairdryer
- Private bathroom
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hyatt Place El Paso Airport
8.6
Very good
535 verified ratings
Wonderful
274
Very good
68
Good
86
Okay
28
Fair
31
Mediocre
18
Poor
30
Summary of reviews
Guests say
Guests appreciated the friendly service and cleanliness of the hotel, along with its convenient location. However, many expressed dissatisfaction with noise levels from the highway and neighboring rooms, as well as issues with bed comfort. Breakfast options were generally well-received, although some guests noted the lack of a microwave in their rooms.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
312 reviews
8 out of 10
74 reviews
8 out of 10
1 review
9 out of 10
6 reviews
All reviews
Pros (+) The hotel is well located, rooms are very well designed and equipped. Bed is very comfortable, staff is very friendly and helpful. Breakfast is excellent, far above the norm for hotels in this price range.
Cons (-) The hotel is dated. Lobby, elevators and hallways feel dingy. Fresh colors would do wonders for the place. The bathroom is a bit cramped; it takes some maneuvering to enter the toilet area and close the door.
Pros (+) Staff excellent with with guests.
Pros (+) Everything
Pros (+) I provide installation services to medical offices and Hyatt Place accepted my pre-sent packages before my arrival and easily retrieved them for me. The breakfast was very good and changed daily. I am a happy customer.
Pros (+) We loved it. Only spent one night with our 1 year old baby girl and everything was great, facilities were warm (it was very cold outside) and super clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hyatt Place El Paso Airport?
Guests have consistently praised the beds at Hyatt Place El Paso Airport, describing them as very comfortable and great for a good night's sleep.
Is parking readily available at Hyatt Place El Paso Airport?
Yes, parking is readily available at Hyatt Place El Paso Airport, with free parking and long-term parking options available for guests.
How is the food quality at Hyatt Place El Paso Airport?
Guests have enjoyed the complimentary breakfast and described it as very good. However, some guests have mentioned slim meal selections for dinner.
How clean is Hyatt Place El Paso Airport?
Guests have consistently praised the cleanliness of Hyatt Place El Paso Airport, with many mentioning the clean rooms and facilities.
What can I expect from the customer service at Hyatt Place El Paso Airport?
Guests have highlighted the friendly and welcoming staff at Hyatt Place El Paso Airport, with some mentioning helpful and attentive service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Freeway Noise
Some guests mentioned that rooms facing the freeway can be noisy, so consider requesting a room away from the freeway for a quieter stay.
Check Room Amenities
Some guests were disappointed by the lack of microwaves in the rooms, so if this is important to you, it may be worth confirming the availability of this amenity before booking.
Verify Shuttle Service
Double-check the availability of the hotel's free shuttle service, as some guests experienced issues with the shuttle not being available as expected.
Consider Room Renovations
Several guests noted that the hotel is in need of renovations, so if modern facilities are important to you, it may be worth considering this feedback when booking.
Inquire About Elevator Status
Some guests reported issues with the elevators, including long wait times and out-of-order elevators, so it may be helpful to inquire about the current status of the elevators upon check-in.
Confirm Special Requests
If you have specific needs or requests, such as an early check-in or specific room accommodations, consider reaching out to the hotel in advance to ensure your needs are accommodated.
Check Pool Conditions
Some guests mentioned issues with the pool, such as cold water or discomfort, so it may be beneficial to inquire about the pool conditions before planning to use this amenity.
Verify Breakfast Selection
While many guests enjoyed the breakfast, some noted limited options or issues with specific items, so it may be helpful to verify the breakfast selection if this amenity is important to you.
Confirm Payment Charges
A few guests reported issues with overcharging, so it may be wise to double-check your payment charges and address any discrepancies promptly.
Consider Nearby Attractions
The hotel's proximity to attractions like Western Playland Amusement Park and Ascarate Park makes it convenient for entertainment and outdoor activities, so consider exploring these nearby attractions during your stay.
Location
6030 Gateway Boulevard East, El Paso, TX 79905
What's nearby
- El Paso Zoo2.1 mi
- Chamizal National Memorial2.6 mi
- Fort Bliss Museum3 mi
- El Paso Community College3.4 mi
- Anson Mills Building4.7 mi
- Plaza Theatre4.8 mi
- El Paso Museum of Art4.8 mi
- El Paso Holocaust Museum & Study Center4.8 mi
- Cathedral Parish of Saint Patrick4.8 mi
- Abraham Chavez Theater4.9 mi
- Williams Convention Center4.9 mi
- Railroad and Transportation Museum4.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place El Paso Airport
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $146 |
Average price (weekend night) | $127 |
When to book a room at Hyatt Place El Paso Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Place El Paso Airport
FAQs when booking at Hyatt Place El Paso Airport
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Value for money | 8.7 |
|---|---|
Distance to city center | 4.6 mi |
Nearest Airport | El Paso |
Distance to airport | 2.7 mi |
Everything you need to know for your stay in El Paso
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