Pros (+) Nice sized room w/ pretty comfortable King for a reasonable price.
3 stars
Holiday Inn El Paso Airport
Photos of Holiday Inn El Paso Airport
Overview
Welcome to the Full Service Holiday Inn El Paso Airport Hotel! Our team is ready to welcome you into the warmth and light of West Texas Hospitality by delivering exceptional "Second to None" service. Conveniently located off I-10, minutes from the El Paso International Airport and Fort Bliss home of the 1st Armored Division. Our comfortably appointed guest rooms are spacious and come equipped with microwave, refrigerator and Keurig coffee makers. Complimentary High Speed Wi-Fi access throughout the hotel, 24-hr business and fitness center so you can maintain a good balance between your work and health. Cool down in our outdoor heated swimming pool while getting refueled at our Signature "Sun City Bar Grille". Complimentary shuttle service to and from the airport from the hours of 8am-5pm. El Paso is known as "The Sun City," boasting over 300 days of sunshine each year, filled with rich with culture, history, stunning natural desert fauna and wonders. El Paso is home to Global Companies such as Northrup Grumman, Cardinal Health, Yazaki, Johnson & Johnson, Amazon Fulfillment Center and Tony the Tiger Sunbowl. For those special, memorable moments; Quinceaneras, Bridal Showers, Board Meetings, Company Training, we have over 1140 Sq. Ft. in meeting space, our sales team is ready to cater, service and meet all your needs.
Latest deals for Holiday Inn El Paso Airport
Amenities at Holiday Inn El Paso Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Things to do
- Hiking
- Golf
- Cycling
- Bowling
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
General
- Family rooms
- Sofa
- Storage available
Bedroom
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Pool
- Private pool
Reviews of Holiday Inn El Paso Airport
6.8
Okay
296 verified ratings
Wonderful
131
Very good
43
Good
36
Okay
16
Fair
23
Mediocre
11
Poor
36
Summary of reviews
Guests say
Guests generally appreciate the friendly service and the atmosphere of the hotel. However, many have raised concerns about noise levels, particularly from the highway, and issues with cleanliness, such as unvacuumed floors and unwashed sheets. Some guests also experienced problems with room amenities and outdated facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(9)
Sort by:Most recent
Score by provider
6.7 out of 10
37 reviews
9.3 out of 10
2 reviews
All reviews
Pros (+) Great customer service, clean room, simple check-in and out, good and drink service was amazing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a free airport shuttle service, a fitness center, a pet-friendly policy, and a variety of dining options including a restaurant, bar/lounge, and snack bar.
Is parking readily available at the hotel?
While parking is available, some guests have mentioned limited parking availability during late night hours.
How is the food quality at the hotel?
Guests have praised the delicious breakfast and the attentive staff, although some have mentioned issues with the breakfast service and menu items.
How comfortable are the beds at the hotel?
Several guests have complimented the hotel for its super comfortable beds, while others have expressed concerns about the cleanliness of the beds and rooms.
What is the customer service like at the hotel?
While many guests have appreciated the friendly and attentive staff, some have expressed dissatisfaction with the customer service, citing issues with responsiveness and professionalism.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Pets
The hotel is pet-friendly, but some guests noted that the rooms may not have been thoroughly cleaned, so it's advisable to check the room for cleanliness if traveling with pets.
Be Mindful of Noise
Some guests mentioned that rooms facing the highway can be noisy, so consider requesting a room away from the highway for a quieter stay.
Check Room Amenities
Some guests experienced issues with in-room amenities such as non-functional phones, malfunctioning coffee makers, and unclean bathrooms. It's recommended to check these upon arrival and request replacements if needed.
Plan Breakfast Accordingly
Several guests mentioned that breakfast service was slow and that there was only one cook, leading to long wait times. Consider adjusting your schedule or seeking alternative breakfast options nearby.
Verify Shuttle Service
If relying on the shuttle service, especially for early morning flights, it's advisable to verify the availability and schedule in advance to avoid any inconvenience.
Be Cautious of Customer Service
While many guests praised the friendly and attentive staff, some mentioned negative experiences with unhelpful or unprofessional staff members. It's advisable to address any concerns promptly with the management if encountered.
Consider Room Renovations
Some guests noted that the rooms were outdated and in need of renovation, particularly mentioning issues with sofa beds, bathroom cleanliness, and room maintenance. Requesting a renovated room could enhance the overall experience.
Double-Check Billing
A few guests reported issues with overcharging and difficulties in obtaining refunds. It's recommended to review the bill carefully and address any discrepancies with the front desk promptly.
Location
6351 Gateway Boulevard West, El Paso, TX 79925
What's nearby
- El Paso Zoo2.5 mi
- Fort Bliss Museum3.1 mi
- Chamizal National Memorial3.1 mi
- El Paso Community College3.1 mi
- Anson Mills Building5.2 mi
- Plaza Theatre5.2 mi
- El Paso Museum of Art5.3 mi
- El Paso Holocaust Museum & Study Center5.3 mi
- Cathedral Parish of Saint Patrick5.3 mi
- Abraham Chavez Theater5.3 mi
- Williams Convention Center5.3 mi
- Railroad and Transportation Museum5.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn El Paso Airport
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | $131 |
Average price (weekend night) | $123 |
When to book a room at Holiday Inn El Paso Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn El Paso Airport
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See most recommended stays in El PasoGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 5.1 mi |
Nearest Airport | El Paso |
Distance to airport | 2.3 mi |
Everything you need to know for your stay in El Paso
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