Holiday Inn El Paso Airport

The hotel offers a free airport shuttle service, a fitness center, a pet-friendly policy, and a variety of dining options including a restaurant, bar/lounge, and snack bar.

While parking is available, some guests have mentioned limited parking availability during late night hours.

Guests have praised the delicious breakfast and the attentive staff, although some have mentioned issues with the breakfast service and menu items.

Several guests have complimented the hotel for its super comfortable beds, while others have expressed concerns about the cleanliness of the beds and rooms.

While many guests have appreciated the friendly and attentive staff, some have expressed dissatisfaction with the customer service, citing issues with responsiveness and professionalism.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is pet-friendly, but some guests noted that the rooms may not have been thoroughly cleaned, so it's advisable to check the room for cleanliness if traveling with pets.

Some guests mentioned that rooms facing the highway can be noisy, so consider requesting a room away from the highway for a quieter stay.

Some guests experienced issues with in-room amenities such as non-functional phones, malfunctioning coffee makers, and unclean bathrooms. It's recommended to check these upon arrival and request replacements if needed.

Several guests mentioned that breakfast service was slow and that there was only one cook, leading to long wait times. Consider adjusting your schedule or seeking alternative breakfast options nearby.

If relying on the shuttle service, especially for early morning flights, it's advisable to verify the availability and schedule in advance to avoid any inconvenience.

While many guests praised the friendly and attentive staff, some mentioned negative experiences with unhelpful or unprofessional staff members. It's advisable to address any concerns promptly with the management if encountered.

Some guests noted that the rooms were outdated and in need of renovation, particularly mentioning issues with sofa beds, bathroom cleanliness, and room maintenance. Requesting a renovated room could enhance the overall experience.

A few guests reported issues with overcharging and difficulties in obtaining refunds. It's recommended to review the bill carefully and address any discrepancies with the front desk promptly.