Shower didn't work. Stains on the bedbsheets. Candy wrappers between the bedposts. Its a very run down motel that's not taken care of.
2 stars
Red Roof Inn El Paso West
Photos of Red Roof Inn El Paso West
Overview
Hotel in El Paso with a 24-hour business center and a seasonal outdoor pool Along with a 24-hour business center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and ATM/banking services are onsite. Red Roof Inn El Paso West offers 120 air-conditioned accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a seasonal outdoor pool.
Amenities at Red Roof Inn El Paso West
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- Accessible by elevator
- Adapted bath
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Raised toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Kitchenette
Services and conveniences
- Business center
- Wake-up service
- Key access
- 24hr front desk
- Smoking rooms available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Window
- Seating area
- Telephone
- Carpeted
Bedroom
- Socket near the bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Pool
- Outdoor pool
Reviews of Red Roof Inn El Paso West
6.9
Okay
951 verified ratings
Wonderful
218
Very good
104
Good
139
Okay
86
Fair
104
Mediocre
65
Poor
235
Summary of reviews
Guests say
Guests appreciated the hotel's location and spaciousness, but many expressed dissatisfaction with cleanliness, service, and bed comfort. Issues like bugs, dirty bathrooms, and unhelpful staff were frequently mentioned, leading to a generally negative experience.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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The lady at night she was not helpful at All I asked Her to stay 2 Hours extra because we got there really late at night around 2 AM but she refused But no problem
Cons (-) I was initially checked into a room that should've been closed for renovation. Room 226- The bedroom door frame was broken and the top latch wouldn't lock the door. The bathtub needed recaulking and the shower had a very loud noise in the pipe wen turned on. The shower head was full of calcium deposits. The walls in the room were dirty and needed to be repainted. the hotel manager should be ashame...
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Pros (+) Cheapish. Open
Cons (-) Pool was drained and the place is creepy
Cons (-) you call this a franchise motel?, very poor. Am a manager of a motel also, should see my motel. dan
Pros (+) Location
Cons (-) Breakfast was mentioned as one of the amenities, which it was not the case. Also very basic room. I won't be staying at this hotel again.
Pros (+) Location was great. After a long drive, having plentiful choices of food in the area is kind of a luxury. Plus there's a big grocery store near by to stock up on supplies and what not. Internet was fast. Was able to watch youtube and browse with very little lag or herky jerky video playback. Fast internet seem, though often advertised, is pretty rare in my many many hotel stays.
Cons (-) It was dimly lit which heightened the drabness of the whole place. I get that Red Roof Inn is a budget brand but I stayed in an updated motel 6 on the same trip and its a good reminder that cheap doesn't mean things cant have a bit of color and thoughtfulness. Mostly though the front desk clerk that checked me in was almost hilariously uninterested. I mean I get it, this isn't probably the most st...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Red Roof Inn El Paso West?
Red Roof Inn El Paso West offers amenities such as daily housekeeping, contactless check-in/check-out, an outdoor pool, free parking, and a microwave and refrigerator in the rooms.
What can I expect from the cleanliness at Red Roof Inn El Paso West?
Guests have praised the awesome cleanliness and peaceful service at Red Roof Inn El Paso West. However, some reviews mentioned outdated facilities and cleanliness issues in the hallways.
Are there any concerns about the customer service at Red Roof Inn El Paso West?
While some guests found the staff to be friendly and helpful, there were concerns about unprofessional behavior, rude front desk staff, and poor customer service in a few reviews.
What is the best time to visit Red Roof Inn El Paso West?
The low season at Red Roof Inn El Paso West is in January, while the high season is in October. Visitors can take advantage of the great location and spacious, clean rooms, but should be aware of potential maintenance issues and slower elevator service.
How is the quality of the beds at Red Roof Inn El Paso West?
Guests have mentioned that the rooms are clean and comfortable, but there were concerns about small beds, lack of extra pillows and towels, and the need for better quality beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Newer Renovations
Several guests noted that rooms with newer renovations were cleaner and improved the overall quality of their stay.
Consider Bringing Your Own Kitchenware
While the hotel provides a kitchen, guests mentioned that kitchenware was not supplied or notified about, so consider bringing your own if you plan to use the kitchen.
Check for Bed Bugs
Some guests reported encountering bed bugs, so it's advisable to thoroughly check the room for any signs before settling in.
Be Mindful of Noise Levels
Several guests mentioned noise disturbances, indicating that the hotel may experience noise issues, particularly in the evenings.
Request a Room with Hot Water
A few guests mentioned issues with hot water in the shower, so it may be beneficial to inquire about this when checking in.
Verify Room Type Availability
Some guests experienced discrepancies between the room type they booked and what was available upon arrival, so it's advisable to confirm the availability of the specific room type before arrival.
Bring Your Own Toiletries
A few guests noted that the hotel did not provide certain toiletries, so consider bringing your own to ensure you have everything you need.
Check the Pool Conditions
Guests reported that the pool was dirty on occasion, so it's recommended to check the pool conditions before planning a swim.
Be Prepared for Limited TV Channels
Some guests mentioned that the TV channels offered little of interest, so consider bringing entertainment options if you plan to spend time in the room.
Consider Bringing Earplugs
Due to noise disturbances, bringing earplugs may help ensure a restful night's sleep.
Location
7530 Remcon Circle, El Paso, TX 79912
What's nearby
- Sunland Park Mall2 mi
- Sun Bowl Stadium5.6 mi
- University of Texas at El Paso5.8 mi
- Centennial Museum and Chihuahuan Desert Gardens5.9 mi
- North Franklin Mountain6.3 mi
- Cathedral Parish of Saint Patrick6.5 mi
- El Paso Holocaust Museum & Study Center6.8 mi
- Plaza Theatre7 mi
- El Paso Museum of Art7 mi
- Williams Convention Center7 mi
- Anson Mills Building7 mi
- Abraham Chavez Theater7.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof Inn El Paso West
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $60 |
Average price (weekend night) | $62 |
When to book a room at Red Roof Inn El Paso West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city center | 7.1 mi |
Nearest Airport | El Paso |
Distance to airport | 11.3 mi |
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