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Location Front desk not helpful at all. Asked 3 days in advance for an early check in at 1 instead of 3. Called to verify at 12 and was told laundry was still in process and they didn't have 1 clean room. Then when we were able to check in later after our even the front desk was rude. Did not tell us anything. Not even about breakfast the next morning just slapped the room keys on counter.
Clean and comfortable. Good location.
Enjoyed my stay
I was able to check in easily, in the parking lot and facilities were safe. The staff was easy to work with. My room was clean, cool and the furnishings were especially nice. I wish they accepted pets.
Front desk was very friendly and the hotel was very clean. Close to stores and restaurants.
The room was large comfortable and updated. It had a very nice clean bathroom with a large shower. The breakfast was great both mornings. Was disappointed when we went to use the hot tub at 9 pm and the pool area was filled with 10 screaming 12 year old girls who had wet towels everywhere. Nothing the hotel did wrong we were looking forward to relaxing and it wasn't possible. Was also a little surprised to not find a microwave and mini fridge in the room.
No mattress covers. The inside knob for the bathroom was missing, so you couldn't shut the door and get out unless someone opened it from the inside.
How big the bed was and the tv. Not enough room in restroom area. There was bugs crawling all over the wall.
Excellent location! Biggest restroom I've ever seen.
Night staff clerk was very helpful- room was clean. Blow dryer didn't work- tried calling office to ask for another one and realized the phone was broken as well. No iron in room nor available at office for use either. Morning clerk very very rude when asked for these items.
Very nice staff. Very quiet location. Beds were comfy enough and mostly clean. No bugs. There is a restaurant on the property, but we didnt try it. You can park right outside your door. The motel is dated. There were a few stains on the curtains & towels. There was a washcloth left in the shower. Some mildew stains on shower curtain.
Nothing! The bathtub wouldn't drain. There were whiskers and hair left on the shower wall. The only reason we stayed was because when I booked the room, it was the only one left in town .
Location - The event I attended was near Elgin and this motel was closer than Austin motels. Small Rooms
For the price, I felt we got everything we needed. In general, the room was very clean. The hand soap by the wash basin was useless, and sort of an insult. The soap in the tub area was nice. The vent of the air conditioner had lint in it on the side. A smaller brush was needed to remove the lint.
Clean, comfy bed Wifi was free but no password given &office was closed when we got in later that night. No carafe in the coffee maker
Very nice breakfast. The rooms had a horrible smell. Bathroom was dirty. Room needed to be painted.
Hotel was in a great location and easy to get into and out of . The room was so nice and cool in the 100 degree weather. It was quiet and the bed was very comfortable. Breakfast was good and the staff helpful and friendly. Also had adequate parking.
The rooms were clean and quiet. For the price we got a great place to stay! Certain parts of the buliding seem to have not been refurbished yet. Hallway carpet especially needed some love.
Cheap Locks for bathroom didn't work. Looked very dirty.
It was nice stay. The staff were nice.I did not like the fact I was next to smokers room and I do not know smoke. The hallway outside the door always smell like someone had smoke there recently. The GPS, Google Maps, Map Quest etc could not locate the hotel. I had called to get a specific location of where they were and the staff could not help. They don't know their own area. It was extremely frustrating and it over an hour to find the hotel.
The hotel was close to a wedding we attended and the staff was very nice. It's an older hotel, the room had a slight moldy smell.
Location we packed up the luggage cart to find out there is NO ELEVATOR! The hallways were dirty & needed vacuuming. There was a dead lizard in the stairwell our entire stay. The breakfast was terrible and signs saying it was allowed taken out of lobby.
This guest did not leave comments about this hotel.
It was *slightly cheaper than other places. Still not worth it. But, the manager did refund the room completely after we complained. Dirty, smelly, completely uninterested & unhelpful staff.
the service the Hotel Employee provided!
The beds were confortable and in good condition. n/a
Convenience. Desk staff & Manager were great. Cleaning crew stole my $2.75 in change while changing the trash & not making our beds!
Large bed Didn't match the picture about the room.
Close to golf course Hall carpets are filthy
Owner was very freindly and accomidating. No
Great location to the Circuit of the Americas Did not know the rooms did not have restroom facilities in the rooms, there was a common facility at the end of the rooms.
The office was closed and we were unable to check into the room. We had to stay somewhere else. Please ensure I receive a refund.
checking out and getting out of there asap. i didnt like anything about this hotel. Everything was a lie about there amenities.
Staff was helpful over the phone when were running later than expected. Public restrooms and showers that were not specified at the time of the reservation or in the description.