Hotels near Austin Bergstrom Airport

Hotels near Austin Bergstrom Airport

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Austin Bergstrom (AUS) - Austin, TX
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Best hotels near Austin Bergstrom Airport

Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.0
Overall
10.0
Overall 9.2 Excellent
Based on 121 reviews
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.6
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
8.9
Services
9.3
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.8
Services
9.0
Staff
9.5

Excellent 10.0
Pros: It was clean. Comfortable and friendly
Cons: Very friendly and helpful
Excellent 10.0
Pros: the location was nice and the facility looked really clean and welcoming.
Cons: you had to request for cleaning your room in the afternoon. was not informed of the process.
Excellent 9.0
Pros: Clean, reasonable price.
Cons: I was told I was going to get a free breakfast box, notes were put in computer. Next morning, the other guy said notes were in there, but my stay didn’t include breakfast. It’s not a problem, but I didn’t like how I was told one thing
Excellent 10.0
Pros: Affordable
Excellent 10.0
Pros: the hotel was very clean, the staff is so friendly and welcoming. their food was actually really good. they really made my stay stress free. if i need a hotel again, this would be my number one choice.
Cons: No honestly. I really have no complaints.
Good 7.0
Pros: Clean, modern, new
Excellent 10.0
Pros: Front desk personnel
Excellent 10.0
Pros: Outdoor area
Good 7.0
Pros: Overall seemed clean, gym had adequate equipment, staff was very responsive.
Excellent 10.0
Pros: Nice room for a decent price.
Cons: Have stayed before, and would again.
Excellent 10.0
Pros: clean, easy check in, free transportation from airport
Cons: confusion on check out time, cleaning crew knocked on our door 2 hours ahead of time asking if we were leaving yet
Excellent 9.7
Cons: Excellent service for breakfast
Hilton Garden Inn Austin Airport - Austin
Rated #1
9.2
Excellent 9.2
Based on 121 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Location
8.8
Overall
9.3
Overall 9.1 Excellent
Based on 107 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
9.3
Comfort
9.1
Location
8.9
Services
9.2
Staff
9.1
Cleanliness
7.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.4
Comfort
9.6
Location
8.9
Services
9.4
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.4
Location
8.4
Services
9.1
Staff
9.3
Cleanliness
9.4
Comfort
9.7
Location
9.2
Services
9.4
Staff
9.7

Good 7.0
Cons: There was construction right near the exit where our room was allocated. Would’ve been nice to give us a room away from the noise. But they were fine with changing the room after we asked for it. Luckily it rained the next day and we didn’t have any more noise.
Excellent 10.0
Pros: I loved the staff. I don't remember his name. White guy at the front desk. Great personality great hospitality. He truly made the stay worth it. Especially during a snow storm. He was there to help and assist
Cons: The snow storm that happened
Excellent 10.0
Pros: Very clean. Nice location. :)
Excellent 10.0
Pros: Very friendly and helpful staff! The room has a great size and it was very clean. The bed is super comfy so it was overall a very pleasant stay. Wifi worked, kitchen is equipped ok. The Mckinney falls state park is close by. Absolutely worth a visit even on a sunny day in February.
Cons: Pool could have been cleaner but it's also February... However, on a 85 degrees hot day I'd expect people to use the pool and therefore clean it.
Excellent 9.0
Pros: Room layout and functionality
Cons: It was hard to find the property driving at night . Needs better and bigger signals
Excellent 10.0
Pros: Room and staff
Excellent 10.0
Pros: The hotel was very clean and the staff are super amazing!!
Excellent 9.0
Pros: this hotel is like new... the king bed was very comfortable the room was very large with a kitchen and a sofa bed... everything was really good
Cons: the very comfortable the king bed and the size of the room crews very friendly
Excellent 10.0
Pros: New. Large rooms
Excellent 10.0
Pros: The location and the room is excellent! Also great food choices surrounding the hotel.
Cons: The shower could have been a little cleaner but other than that the room was amazing & great space. I wish there was free water in the room, if you drink the water provided it’s a $5.00 charge.
Good 6.0
Pros: It was a great place to crash near the airport for my family and I. The rooms were spacious and accommodated 3 people.
Cons: Breakfast was bland and nothing special. Doors closed without warning so that if you needed to grab a last minute item you were out of luck.
Excellent 10.0
Pros: Clean, pet friendly, free breakdast
Cons: Nothing at all
Excellent 10.0
Pros: The space cleanliness and all it had to offer.
Cons: No
Excellent 10.0
Pros: Room was clean and big
Cons: No
Excellent 9.0
Pros: Room size, friendliness of staff, cleanliness.
Cons: It took 12 hours for the a/c to get the room to the set temperature and there was no vent in the restroom. Restroom was very hot when showering.
Excellent 10.0
Pros: Best Austin hotel we have been to. We will stay here again and each time we go. Great shuttle, great staff, super clean and quiet.
Excellent 9.0
Pros: Shower bathroom friendly staff cleanliness
Excellent 10.0
Pros: Very clean, very spacious, kitchen included and very quiet. Overall very nice!!
Cons: Location. Was hoping it was closer to downtown, but it's stikl not that far.
Excellent 9.7
Pros: We booked here last minute after an awful experience at a different hotel in Austin. So thankful we did! The staff was so friendly and accommodating to us. The rooms were so incredibly clean. Overall it just felt so comfortable. We will gladly stay here again!
Cons: It was an extra 5-10 minute drive to downtown.... but it’s totally worth the drive to stay at a place safe and quiet. A short Uber drive and your downtown.
Good 7.0
Pros: Full derive refrigerator and microwave. Nice desk, workspace.
Cons: Hard to find, no signage.
Poor 1.0
Cons: Lacking of customer service, great stay if you don't need to make any requests. If any requests are made they will not be honored
Good 7.0
Pros: location
Cons: The girl who checked us double charged our debit card...was a pain to deal with.
Residence Inn by Marriott Austin Airport - Austin
Rated #2
9.1
Excellent 9.1
Based on 107 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.9 Excellent
Based on 600 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.1
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
8.9
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
8.9
Staff
9.2

Excellent 8.0
Pros: The comfort and location was great, we always enjoy our quick get aways. Breakfast was delicious. Everything we needed was in the surrounding areas, we look forward to our next stay
Cons: We wanting an early check in, but over all everything was great!
Poor 1.0
Pros: Location to airport
Cons: Our room smelled like they had a machine in it previously to get the smell of smoke out and also The cable in our room was out and staff did nothing to fix it
Excellent 9.0
Pros: Right at Airport
Excellent 10.0
Pros: Room was lovely
Cons: Needed tortilla chips
Excellent 9.0
Pros: Rooms were very stylish and comfortable. Loved the shower! Bed was great! Breakfast had lots of options! Shuttle service was very convenient.
Cons: Several items were used up on breakfast buffet and we had to ask to have them replenished.
Excellent 10.0
Pros: lovely hotel and so close to airport.
Cons: they need a kitchen. More access to food.
Excellent 10.0
Pros: Two food establishment were on walking distance.
Cons: Parking space was inadequate.
Excellent 8.0
Cons: They don’t have microwave in the room.
Excellent 10.0
Pros: The staff was friendly and attentive. The location was great. The rooms were very clean and comfortable.
Excellent 9.0
Pros: The hotel is clean and new. The room and bathroom is spacious, very comfortable overall! The only thing we didnt like is the breakfast very limited options and doesnt fit the overall hotel standard.
Cons: Breakfast
Excellent 9.0
Pros: Size of room and what was put in place in spite of the pandemic to best serve customers. There was a rowdy bunch on my floor and it was brought to the attention of the staff. I don¿t know what they did, however the situation was corrected quick!
Cons: Room could have been cleaner and dusted thoroughly. Hair was in bathroom also.
Good 6.0
Pros: Location near airport
Cons: Breakfast and breakfast price
Excellent 10.0
Pros: Great room, comfy bed, and even good food! Friendly and respectful staff, too!
Cons: I did NOT like the morning shuttle driver . He was rude to the point of being mean to me, the other passenger, and people unloading at the airport - including raising his voice at us. He was a total jerk!
Okay 5.0
Pros: Proximity to airport
Cons: Room had a musty smell, and the ceiling had cracks in it
Excellent 10.0
Pros: Very clean. The bed was comfortable and the a/c worked like a charm. It was quiet and the thermostat worked properly. The staff wore facemasks which is really important right now. We were very impressed with Hyatt Place.
Cons: The only drawback: there is no microwave in the room. We had to go to the lobby to warm up our dinner.
Excellent 10.0
Pros: What I liked the best about this hotel is the overall cleanliness and the style of the hotel!
Cons: There wasn’t anything I disliked. This is one of my favorite hotels to stay in!
Excellent 10.0
Pros: From the shuttle driver who was remarkably helpful to departure all was perfect. The shuttle driver was a most excellent representative of excellence
Good 7.0
Pros: The hotel is in a great location for airport travel. Very clean and welcoming.
Cons: There was a $14 charge to just park for the night. I did not see this in any disclosure from the hotel when I booked the room.
Excellent 10.0
Pros: The friendly staff and the cleanliness of the hotel.
Excellent 10.0
Pros: Can't go wrong with a Hyatt Property. This one is new, clean, sleek, has good on site & staff was great !
Excellent 10.0
Pros: Amazing hotel, with amazing customer service!
Excellent 9.0
Pros: Super clean and good location
Cons: Austin airport hotels required to charge guests to park. I was upset they said it was $14 additional per night. However I still didnt see a charge for it. Also, free breakfast is only for Hyatt reward members. I recommend staying off airport if u can
Hyatt Place Austin Airport - Austin
Rated #3
8.9
Excellent 8.9
Based on 600 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.3
Facilities
8.3
Location
9.0
Overall
8.3
Overall 8.9 Excellent
Based on 339 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
8.3
Location
9.0
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.0
Services
9.4
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.1
Services
9.3
Staff
8.8
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
9.8
Comfort
9.6
Facilities
2.0
Location
9.2
Overall
2.0
Cleanliness
9.8
Comfort
9.5
Location
9.0
Services
9.4
Staff
8.9

Excellent 9.0
Pros: Location, staff, restaurant in facility, and great water pressure and shower head.
Cons: Daylight shines down the blackout curtains directly onto the white metal box that holds the hvac unit in place. This beacon of light is right at bed level and shines right in your eyes when laying in bed. Theres nice black cabinetry in the room, the top of the hvac box needs to be black.
Poor 1.0
Pros: Terrible trip
Cons: Terrible staff
Excellent 10.0
Pros: Really good service. They have a gem there called LORI. She was amazing! We stayed in room 236 and had some unexplained stuff happend to us. 🙈 Talking paranormal. But loved everything about it. Their breakfast was amazing!
Excellent 10.0
Pros: The staff is awesome!
Cons: No
Poor 1.0
Cons: I paid as much to have my pet with me as I paid to have to room itself doubling the expected price
Excellent 9.0
Pros: Roomy and comfortable
Cons: Nothing.....perfect.
Excellent 10.0
Pros: The service and rooms
Cons: I had to pay to get breakfast
Excellent 9.0
Pros: Newly remodeled. Clean . Comfy bed
Cons: Room was a little humid
Excellent 9.0
Pros: New hotel between the airport and downtown. The place is super clean and the staff is great. Airport shuttle was a great bonus.
Cons: There is nothing within walking distance.
Excellent 9.0
Pros: Shuttle service to airport. Availability of bar. Nice pool and patio.
Cons: Gratuity of 18% automatically included in bar tab.
Excellent 10.0
Pros: Everything was great everyone was very nice and helpful for sure booking again at this location.
Excellent 10.0
Pros: The staff was very friendly and helpful! The room was clean, bed was very comfortable, and air conditioner worked well. Excellent experience.
Cons: N/a
Excellent 9.0
Pros: Very clean, since were relying on the hotel shuttle to get to the airport we were happy with the lounge/restaurant and our waitress great! The food was very good also!
Cons: We were on the end by the highway and heard semi's traveling on the highway all night long.
Excellent 10.0
Pros: Amazing room with big king sized bed. Great bath products.
Cons: Would have loved it if breakfast was free but everything else was great.
Excellent 10.0
Pros: Room was great and staff was friendly.
Cons: Charge for continental breakfast.
Excellent 8.5
Excellent 8.5
Excellent 10.0
Pros: The staff is very helpful. The design of the room is well thought of.
Cons: The front desk staff went out of their way to help us.
Mediocre 3.0
Pros: Ease of access for the business I was in Austin for.
Cons: Billing process absolutely sucks!!!
Good 7.0
Pros: The service here is always great! My wife and i stay here every time we are in austin.
Cons: The room wasn't as clean as before. A few water stains on the floor in the bathroom and the drawers had some left over trash from past customers. However, the last 4 times we stayed in this hotel, the rooms were impeccable.
Excellent 9.4
Pros: They were helpful
Cons: The gentleman who checked me in was way too fast and I felt extremely rushed or a bother. In the morning the room service staff was soooo loud clanging and banging around. I have no idea what they were doing. I put the quiet please sign on my door but that didn't do much for the noise.
Mediocre 3.1
Pros: I arrived at the holiday inn Austin airport with my kayak reservation in hand. However they could find no record of the $169 pre-paid reservation so they charged me $219 in addition. Had I known it was going to cost me over $400, I would have stayed at the W! Also traffic is terrible on the only road able to access the hotel because of highway construction.
Cons: The hotel is brand new and clean but very expensive when you are charged twice!
Holiday Inn Austin Airport - Austin
Rated #4
8.9
Excellent 8.9
Based on 339 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Location
8.8
Overall
8.5
Services
9.1
Overall 8.7 Excellent
Based on 257 reviews
Cleanliness
9.2
Comfort
9.1
Location
8.8
Overall
8.5
Services
9.1
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.8
Staff
8.9
Cleanliness
9.5
Comfort
9.3
Location
9.3
Services
9.4
Staff
9.4
Cleanliness
9.2
Comfort
9.2
Location
8.7
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
8.7
Location
8.1
Overall
7.0
Services
8.9
Cleanliness
9.2
Comfort
8.9
Location
8.7
Services
8.8
Staff
8.9

Excellent 10.0
Pros: Soft bed
Cons: No access to dining close by
Poor 1.0
Cons: We booked one room with two queen bed for two nights, once we got there in the front desk they said they haven’t that kind of room available so they could give us two king bedroom, we were ok with it, the second day we were already out I got a call from the hotel saying they need the room so they going to change us to our original room, I say I’m out I’ll be back at 10pm and at that time we will move our stuff to the other room, the hotel said they need the room, so they told me they were to figure out something and they will call me back.. they called me back after five hours saying the already moved our stuff without my permission.. that was so inappropriate and rude.. my family has been really careful about covid and someone with no permission touched all our belongings.. our clothes, our personal items and our underwear!!! Also the hotel lost some of my mother belongings when trey “pack” out luggage. I was trying so many time to talk with the manager but her was never able to do it.. the personnel in the front desk said she will call us to apologize but it never happened.. I travel a lot and so far this hotel have been the worst experience I have ever had
Excellent 10.0
Pros: Very nice staff and the room was very clean and smelled amazing. Will look for a Tru next time I need a hotel
Cons: The parking
Excellent 10.0
Pros: The free uber/lift to airport
Cons: Charging 3$ for water they put in your refrigerator. You would think Hilton could afford to leave a few for guests
Excellent 9.0
Pros: The price and the location is very good. It was close to the interstate and restaurants.
Cons: I could smell every odor coming from the vent and the people above kept running and dropping things on the floor.
Excellent 8.0
Pros: The facility was nice, comfortable and welcoming. I appreciate its commitment to the environment. Although I was traveling alone, room felt small. A couple may find the room size tight. Amenities and furnishings were good but simple. Fine for a 1-2 day stay. Area is newly built and choices of restaurants are limited. There is not much to do around the immediate area. Due to Covid controls, breakfast is grab and go but is better than others that offer the same service.
Cons: Noise from Highway outside my window.
Excellent 8.0
Pros: I thought the property was very nice for the cost. The cost of Lyft to the airport was covered with our stay. Staying there again in 2 days.
Cons: We did not especially like the squeeze bottles of hand soap. Hard to sqeeze.
Excellent 10.0
Pros: Staff was super friendly and very helpful
Excellent 10.0
Pros: Favorite hotel to use when headed to the airport
Cons: The breakfast is subpar.
Excellent 10.0
Pros: Great value for the price
Excellent 10.0
Cons: Parking
Good 6.8
Excellent 10.0
Pros: The room
Cons: Being too drunk to remember how I got the ere
Excellent 10.0
Good 7.0
Pros: Clean and inexpensive
Cons: No microwave. Very small room.No menu for tv.
Excellent 8.0
Pros: The huge TVs
Cons: No microwave
Excellent 10.0
Pros: cleanliness, attentive friendly staff, newer property nicely designed, rooms fairly soundproof, safe and great value for hotel
Excellent 10.0
Pros: Amazing location and super friendly staff. Beautiful hotel.
Cons: No
Excellent 10.0
Pros: The beds
Cons: No
Excellent 10.0
Pros: The staff was awesome. Very accommodating and the grab and go breakfast included waffles, eggs and sausage. I will stay here again!
Good 6.0
Pros: Nothing
Poor 1.0
Pros: Nothing. The staff made it uh enjoyable
Cons: how the staff treated our while party
Good 7.0
Pros: Window
Cons: No microwave
Okay 5.0
Pros: Simple unassuming building and rooms.
Cons: Simple unassuming building and rooms.
Poor 1.0
Pros: Hotel staff made me uncomfortable
Cons: The staff
Okay 4.0
Pros: Breakfest
Mediocre 3.0
Pros: The waiting room main entrance is the best area because it looks nice. Nice place to lounge
Cons: Yes the employees seemed confused anytime we called, the morning crew was unfriendly very much .
Mediocre 3.0
Pros: Clean.
Cons: First, my room was checked into by someone else. They then gave me another room that wasn't what I requested, had one bed. When I requested a double two bed.
Tru by Hilton Austin Airport, TX - Austin
Rated #5
8.7
Excellent 8.7
Based on 257 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.1
Facilities
5.3
Location
8.9
Overall
6.0
Overall 8.7 Excellent
Based on 120 reviews
Cleanliness
9.4
Comfort
9.1
Facilities
5.3
Location
8.9
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
9.9
Location
9.6
Services
9.0
Staff
9.0
Cleanliness
5.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
5.0
Cleanliness
9.4
Comfort
9.3
Location
9.1
Services
9.3
Staff
8.9
Cleanliness
9.0
Comfort
7.3
Location
8.0
Services
8.0
Staff
8.0
Cleanliness
9.6
Comfort
9.4
Location
8.7
Services
8.9
Staff
8.6
Cleanliness
9.4
Comfort
9.2
Location
8.8
Services
9.4
Staff
8.3

Excellent 10.0
Pros: Clean, well managed
Cons: Found no problems with propert
Excellent 9.0
Pros: Hotel was exceptionally clean. Quiet area.
Cons: Room was suppose to have a "city view" but view was very limited due to other hotels being just as tall.
Mediocre 2.0
Pros: Clean!
Cons: The Hotel LOST POWER on 2/19/2021. We were EVACUATED on 2/20/2021. They surrounding hotels all had power. This one had a relay problem we were told, and it wouldn't be fixed until Monday 2/22/2021. I would like MY FULL REFUND PLEASE!
Excellent 10.0
Pros: It was clean and well designed. Good staff.
Poor 1.0
Cons: front desk clerk with blonde highlights was rude
Excellent 9.0
Pros: I enjoyed my stay very much. The staff were friendly and my room was nice, clean, and comfortable.
Cons: n/a
Mediocre 2.0
Pros: Didn't let me stay for the duration if was booked for.
Cons: if I stayed for the duration it was booked for
Excellent 10.0
Pros: Clean, friendly staff
Excellent 10.0
Pros: Clean and comfortable.
Excellent 8.0
Pros: excellent frontdesk staff !!Hotel employees Clean big rooms
Cons: Kitchenette not equipped enough and cheapn noisy A/C
Excellent 10.0
Pros: Friendly staff that assured my quick and efficient check in and transfer to airport. Saline pool so relaxing, and great breakfast the next morning.
Excellent 8.0
Cons: Wait time upon arrival; door locks wedged with paper so they wouldn't actually lock (to pool and fitness center)
Excellent 10.0
Pros: Very helpful staff.
Excellent 8.0
Pros: Nice staff, place, good location. The only thing that I needed was a firm pillow choice.
Excellent 9.0
Pros: Very clean and the staff was friendly and helpful.
Mediocre 2.0
Cons: I was traveling with my boss and booked 2 rooms through Kayak. I showed up with my booking.com confirmation and the hotel had no record of my reservation. It was Wednesday night in Austin, TX and almost the whole city was sold out (everything at the Home2 Suites level was long gone). I ended up finding a shabby hotel across town which I ended up taking only because I didn't want to drive another 30 min -1 hour to another city as my boss had the first flight out of Austin the next morning. Totally unacceptable experience as it not only reflects poorly on your company, but me personally and professionally.
Excellent 10.0
Pros: Cleanliness of the room.
Cons: I was charged when I made the reservation which I did not think would occur.
Home2 Suites by Hilton Austin Airport - Austin
Rated #6
8.7
Excellent 8.7
Based on 120 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.0
Overall 8.6 Excellent
Based on 155 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.7
Staff
9.0
Cleanliness
9.6
Comfort
10.0
Facilities
9.2
Location
9.6
Overall
9.5
Cleanliness
7.5
Comfort
6.5
Facilities
6.5
Location
6.5
Overall
6.5
Cleanliness
9.2
Comfort
8.9
Location
9.0
Services
9.0
Staff
9.1
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.7
Comfort
8.9
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.4
Comfort
8.6
Location
8.9
Services
7.9
Staff
8.9

Okay 4.0
Pros: Very friendly and clean
Cons: Yes that I didn't appreciate walking outside into the parking lot to find needles thrown on the curb next to us.
Excellent 10.0
Pros: MY SENIOR PASTOR , WAS THE PERSON WHO STAYED ,BUT HE TOLD ME WAS A GOOD EXPERIENCE
Excellent 10.0
Pros: Alot
Cons: Breakfast not served
Excellent 10.0
Pros: Great customer service! Very friendly Front Desk staff, name Carl.
Excellent 8.0
Pros: Due to covid restrictions, the breakfast options were very limited. The locating was convenient. The room and facilities were clean.
Cons: The charge to my credit card exceeded the guaranteed rate and then there was a contingency fee on top. The staff couldn't explain why the initial charge exceeded the guaranteed rate by $50 on top of the contingency fee of $25. In the end, the actual charge was correct but it did create some anxiety. Due to covid there was no housekeeping during our stay. We had to request clean towels and garbage bags.
Excellent 8.0
Pros: Friendliness of evening staff. Cleanliness of room
Cons: Hotel is advertised on yours and their website as having free shuttle to airport which is why we booked it. There is no shuttle service anymore and this shouldn¿t be advertised as such. That¿s false advertising
Excellent 8.0
Pros: The staffing were nice.
Cons: There was no kitchen and microwave.
Excellent 8.0
Pros: We thought it was part of the hotel stay but wasn’t. Was good. Everything was great
Cons: Nothing.
Excellent 10.0
Pros: Very comfortable bed. Great pillows. You plenty of hot water for shower.
Cons: N/A
Excellent 8.0
Pros: It was quiet. Close to restaurants and a coffee place.
Cons: The room had bottle caps under bed which made me question just how well it was cleaned. I stayed at a Hampton in Phoenix at the end of August that was very well maintained for cleanliness including air purifier in room and saran wrapped remotes.
Excellent 10.0
Pros: Beautiful and clean!
Cons: Got rid of shuttle service during Covid. And booked this hotel to use the shuttle service.
Poor 1.0
Pros: Location
Cons: I found bed bugs in my bed and they moved me to a new room without an apology and made it seem like it was my fault. I noticed multiple bug bites on my arms and legs the second And third dayS of my stay and couldn’t not continue the Last night.
Excellent 10.0
Pros: great customer service at the front desk
Excellent 9.0
Pros: Friendly STaff
Mediocre 3.0
Cons: Rooms a little out dated..Staff was ok, Need more multi cultural staff members on board..
Excellent 8.0
Pros: updated, room interiors are modern and clean.
Cons: room did not have mini fridge, shower head needed maintenance
Excellent 10.0
Pros: Clean nice good location
Cons: No
Excellent 8.0
Pros: do not understand why I have the room charge twice, someone wants to explain what happens?
Cons: do not understand why I have the room charge twice, someone wants to explain what happens?
Excellent 10.0
Pros: The friendly staff!
Excellent 10.0
Pros: check in was fast room was neat and clean
Good 6.0
Cons: Water smelled like fish guts.
Excellent 10.0
Pros: The stay was very enjoyable and the hotel was one of the best we've stayed at. We would definitely stay there again.
Excellent 10.0
Pros: Especially liked service staff friendliness. A special thanks to D. J. Collins, the night clerk. He helped us contact some new-found friends for whom we didn't have the last name or room number. He knew and followed all of the privacy rules and passed a message to them that allowed us to contact them. We also liked the fact that you gave the cleaning staff part of Thanksgiving day off. We didn't mind at all that there was limited cleaning service on Thanksgiving. Our air conditioning wasn't working one morning, but the lady at the desk had it fixed while we were eating breakfast. Please pass on to D. J. and others our appreciation. ---- a retired couple from Missouri
Cons: We didn't need the refrigerator, but we did notice that it had been revoved from the cabinet. Otherwise, We have no complaints about the hotel or its service.
Okay 5.1
Pros: The man at the desk, Jeff was very nice and helpful.
Cons: I was not happy with my stay at this hotel because I did not get the room that I had booked. My room was supposed to have one king bed, and instead, it had two double beds. I was told that they had no more rooms with king sized beds, even though I booked my room almost a week before my stay. The beds were also not very comfortable and the pillows were not either. Overall, I was pretty unhappy with my stay at this particular Hampton. In the past, I have always liked staying at Hampton because of how nice the rooms are, and how comfortable the beds are. I did not have that experience this time.
Okay 5.7
Pros: Close to the airport with shuttle service to and from the the airport. The shuttle was broken down when we needed to the return to the airport, but the Hampton in paid for our Taxi.
Cons: Its a hampton inn. You pretty much know what you are getting when you sign up. its a hotel with a clean bed, and free breakfast. Nothing to rave about, but at the same time nothing to complain about
Hampton Inn & Suites-Austin Airport - Austin
Rated #7
8.6
Excellent 8.6
Based on 155 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Food
0.0
Location
8.8
Overall
10.0
Overall 8.5 Excellent
Based on 887 reviews
Cleanliness
8.8
Comfort
8.8
Food
0.0
Location
8.8
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.7
Staff
8.6
Cleanliness
10.0
Comfort
0.0
Food
0.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.6
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.8
Staff
8.8
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.5
Staff
8.8
Cleanliness
8.5
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.2

Good 6.0
Pros: ...
Cons: My wife and I parked our cars right in front of the building as close to the front door as you can get at two nights in a row our cars got broken into. Pretty bad experience.
Okay 5.0
Pros: The big bed
Cons: There was issues with the card keys and doors (side entrance doors and room doors)
Excellent 10.0
Pros: I would have loved to stay longer if possible. I slept so peacefully and comfy!
Cons: Sad because of no continental breakfast due to covid.
Excellent 8.0
Pros: Rooms were very spacious
Cons: Had a very strong smell of smoke when you walked in to the building, but my room didn’t.
Okay 5.0
Pros: I'm a health care workers and I work nights. The hotel staff are very noisy and hit furniture with the vacuum and slam doors. I know most people dont work nights or understand what we go through but I value my sleep. But it is a nice and clean hotel.
Okay 5.0
Pros: No breakfast was served, the website is not updated to reflect this. The staff was friendly.
Cons: The hotel Was just ok... the hallways were dirty and there was trash overflowing at each entrance /exit. Our room was clean.
Poor 1.0
Pros: Halls were quite. Elevator worked. Lights all worked.
Cons: Pest control service. roaches in bathroom. No dryer in bathroom. AC was not working properly. Blowing warm air at 65. No hand soap in bathroom. No door worked or were able to unlock with card key. Only working door was lobby entrance. Ground were not kept or maintained. Trash piled in front of entrance & side doors. Trash along walk ways & hallways. Staff could be belligerent when ask to many questions. Not helpful with simple task such as requesting additional towels. Staff was asked multiple times to inspect AC & door locks.
Okay 5.0
Pros: It is pet friendly and no extra charge. It is the only reason we stay there. And we won't choose here again.
Cons: It was our worst experice. We traveled serval times during the covid-19. This is the only place serve no coffee and no room cleaning. The staff is not very friendly.
Poor 1.0
Pros: distance from airport
Cons: The room was filthy, hair all over the bed, bath tub had several dirt rings, and there were small bugs crawling over the furniture. When booking I called to confirm amenities such as shuttle, get there and no shuttle, breakfast, or pool. This was a waste
Excellent 10.0
Pros: staff
Cons: no. it we as pleasant
Excellent 10.0
Pros: Very spacious room. Clean and fresh.
Cons: The bed wasn't very comfortable. But I was tired and slept okay.
Poor 1.0
Cons: The hotel did not feel safe. The rooms were down dimly lit narrow hallways with one elevator on the very end of the hallway. Sheets were washed; however there were visible stains. Elevator floor was littered with dirt and cigarette buds. Not recommended.
Okay 5.0
Pros: Location
Cons: This was about a 1 step above section 8 housing / old school motel 6. Dogs constantly barking on one side and a couple screaming and yelling on the other for DAYS! Awful and never again. This will be closed soon enough with the amount of new builds.
Excellent 8.0
Pros: The room was great! Clean and easy access from highway
Cons: The a.c. was automatic. It was a little warm in the room and the elevators were old and slow. Other than that, great hotel.
Excellent 8.0
Pros: The location was perfect for me! It is minutes away the the airport, VA clinic, I-35 and the 130 toll road.
Cons: The bathroom doors do not lock and the television turns off every 2-3 hours. It tells you to press okay to continue watching but that feature never works.
Excellent 10.0
Pros: Cleankiness
Cons: No dislikes
Good 6.0
Pros: Location
Cons: The clerk when checking in was not the most welcoming. She put me on the first floor without asking my preference. The pillows were extremely horrible and did not have any support. The shower was horrible, had rust stains and the tub floor was warped.
Excellent 10.0
Pros: Very clean. Quie TV and feels homey
Cons: No complaints
Okay 4.0
Pros: The location of it was nice in austin city by the airport.
Cons: Very disappinted that there was not even a single bottle of water in the room as complimentary. Especially when you offer a coffee machine with coffee, you would expect atleast a bottle of water to make the coffee with. The blanket was dirty and stained.
Okay 5.0
Pros: I liked that it was close to a lot of our favorite restaurants.
Cons: The lady up front was really rude. She was not friendly or welcoming at all. The ac unit in the room was not working we were hot all night. The king size bed had only three small pillows which made it uncomfortable to sleep all night.
Okay 5.0
Pros: Microwaves and refrigerators in all rooms
Cons: no promocodes
Mediocre 3.0
Pros: Close to the airport.
Cons: Loud metal doors to the rooms that were slamming shut all night long.
Excellent 10.0
Pros: The bed, and that it's dog friendly!!
Cons: ___
Excellent 10.0
Pros: Beds
Poor 1.0
Pros: Good location in the city.
Cons: Rooms are not clean
Okay 5.0
Pros: Location
Cons: It is advertised that they have a pool and offer breakfast but they currently don't. It was a big let down that my kid couldn't go swimming.
Excellent 10.0
Pros: I love this hotel's location and cleanliness and the size of the rooms
Cons: The staff can be a bit rude at times
Excellent 9.0
Pros: Very clean place, front desk is always more than willing to help out with any issues, they do a good job keeping the Austin homeless out of the parking lots.
Cons: Nope. It’s perfect for our work stays
Poor 1.0
Cons: You change the price on me. Yes
Good 7.0
Pros: Location,Staff fine. Back door was locked and key wouldn’t work, they just left unlocked,
Cons: Last night we had evacuated people from South moved in and couldn’t get another room Thurs night, ok, We got another room in Bastrop,Tx.
Mediocre 2.0
Pros: Will not clean room, want bring towels or make beds
Cons: They want clean room or bring towels or make beds , there making good $ now,
Mediocre 3.0
Pros: Location was excellent
Cons: My room was next to a jungle party... loud music, loud street language... horrible! My travel schedule had me too tired to complain in order to attempt a room change.
Mediocre 3.0
Pros: When I left
Cons: The rooms and the the manager decision about an incident with the air conditioning
Mediocre 3.0
Pros: The hotel location was close to where I needed to be during my stay.
Cons: It continues to advertise comp breakfast and open swimming pool which both are false. The room was not thoroughly cleaned as should be. The bathroom sink would take almost an hour to drain after use. A lamp had a glasshade that cracked due to heat of bulb
Mediocre 2.0
Pros: Very dirty place, dirty dore nob, elevator trashy, dusty carpet, they don't care about sanitation
Cons: Location
Excellent 10.0
Poor 1.0
Cons: Non of the amenities advertised were available. Changed rooms after the first night due to cockroaches on the coffee bar. Asked front desk to extend check out, next day manager was at my door stating that late check outs not allowed. Very rude. Horrible.
Okay 4.0
Pros: The location in comparison to where I was going. Short distance.
Cons: The glass lamp shade cracked due to heat of the size of bulb. The refridgerator freezer section was iced over. The sink in the bathroom would not drain properly. The hotel could have provided complimentary snacks since not providing breakfast but did not.
Okay 5.0
Pros: Location n ease
Cons: Ac unit wasn't able to keep room at 67 degrees plus last 2 notes I smelled burned or overheated compressor on ac but I was too tired n dehydrated to switch rooms
Okay 4.0
Pros: It was easy to locate from the airport.
Cons: No free breakfast, as advertised. (No coffee. No "to-go" bags, either) No swimming pool, as advertised. The room was adequate.
Mediocre 2.0
Pros: I have stayed many times. Nice hotel with good location.
Cons: You advertised breakfast included. There was no breakfast. You advertised pool. It was closed. I had planned a leisurely afternoon swim and a breakfast meeting in the morning. Neither happened.
Okay 4.0
Pros: Close to stores
Cons: Customer service sucks at this location
Good 7.0
Pros: Great location with friendly staff.
Cons: My room had a weird scent and the elevator was too loud.
La Quinta Inn & Suites by Wyndham Austin Airport - Austin
Rated #8
8.5
Excellent 8.5
Based on 887 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.5
Location
8.6
Overall
9.5
Overall 8.5 Excellent
Based on 211 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.5
Location
8.6
Overall
9.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
8.8
Services
8.9
Staff
9.2
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.4
Comfort
8.6
Location
7.9
Services
7.7
Staff
8.7
Cleanliness
8.5
Comfort
8.5
Location
7.9
Services
7.8
Staff
8.4

Excellent 9.0
Cons: They shut down the coffee too soon.
Excellent 10.0
Pros: Everything!
Cons: Nothn
Excellent 9.0
Pros: Everything except no in-house restaurant as advertised throughout the property
Cons: No in-house restaurant as advertised throughout the property
Excellent 10.0
Pros: The staff was excellent. One member even
Excellent 10.0
Pros: The staff were wonderful - meeting unexpected needs graciously and with kindness.
Cons: No
Excellent 10.0
Pros: It’s a quiet location that is easy to access.
Excellent 9.0
Pros: Very nice and clean. No problem with bringing toddler.
Cons: No free coffee in lobby.
Excellent 10.0
Pros: Service, room was spotless , low deposit hold
Excellent 8.0
Pros: Location
Cons: Shuttle not available for early am flights
Okay 4.0
Cons: It took awhile for the staff to program the keys. The door to the room was hard to open.
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.0
Pros: It was clean
Cons: I was under impression there was a free available breakfast but there wasn't and the tv would only let you watch things if you paid.
Excellent 10.0
Pros: The Bistro manager.
Cons: No, everything was fine.
Excellent 8.0
Pros: Proximity to airport
Cons: Out-of-the-way location.
Excellent 8.0
Pros: updated lobby,good location, clean
Cons: only one working elevator, house keeping knocked on door at 8 in the morning trying to come in to clean
Excellent 8.0
Pros: Served my needs.
Cons: Nil
Excellent 8.0
Pros: Did not stay long enough to have an opinion
Cons: You could not see it from the hwy,GPS says you've reached your destination and we could not see it definitively need better signage
Mediocre 3.0
Cons: Room was very Hot
Excellent 9.4
Pros: The staff were so friendly and helpful, especially the airport shuttle driver
Cons: The location is slightly creepy with an abandoned hotel right next door and some sketchy characters nearby
Good 7.0
Pros: Clean modern room
Cons: Worst shower in years!!!
Mediocre 3.0
Cons: Bathroom in room.
Good 7.0
Pros: Super nice all the amenities
Cons: The only complaint I have is even though I had a reservation I had to wait about a half hour for a clean room at 5:00 pm.
Okay 5.0
Pros: clean and staff is warm and welcoming. Starbucks in lobby helps
Cons: location is less than easy to get to. If your having to stay near airport this is a clean cheap option
Excellent 8.0
Pros: Friendly staff.
Courtyard by Marriott Austin Airport - Austin
Rated #9
8.5
Excellent 8.5
Based on 211 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.3
Location
8.6
Overall
8.0
Overall 8.4 Excellent
Based on 326 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.3
Location
8.6
Overall
8.0
Cleanliness
6.6
Comfort
6.6
Facilities
6.6
Location
6.6
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.0
Cleanliness
9.4
Comfort
9.1
Facilities
9.4
Location
9.4
Overall
9.3
Cleanliness
8.3
Comfort
8.2
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
8.7
Comfort
8.6
Facilities
6.5
Location
8.0
Overall
6.0
Cleanliness
8.6
Comfort
8.5
Facilities
8.1
Location
8.4
Overall
7.8
Cleanliness
7.9
Comfort
7.7
Location
7.7
Services
7.7
Staff
8.2

Excellent 10.0
Pros: Great value for our money, the place was clean and staff were friendly.
Good 6.0
Pros: Close to the airport. Friendly staff.
Cons: Not within walking distance to restaurants.
Excellent 8.0
Pros: Breakfast ok for Covid era... looking forward to dropping the "grab and go" style.
Cons: 216 needs table fixed.
Excellent 10.0
Pros: The staff was excellent, shuttle driver was friendly and courteous, room was very large, clean and quiet! bagged breakfast was good, especially the scrambled egg and bacon taco! :)
Excellent 9.0
Pros: Airport shuttle was extremely helpful. Also appreciated their effort to provide a warm breakfast (taco) - so many places have discontinued them altogether.
Cons: Water pressure in shower could get a little low at times.
Okay 4.0
Pros: The room was great...very spacious nd clean
Cons: There were noisy guests next door...two nights in a row. Loud talking/music until 1am. Wall are thin enough to hear conversation. I called the front desk repeatedly, and nothing happened. They do not have security in this hotel to help.
Excellent 10.0
Pros: Location by airport, spacious room
Good 7.0
Pros: Breakfast was awefull, taco tortilla was soggy..
Cons: Clean room and comfortable bed.
Excellent 10.0
Pros: Beds
Cons: Breakfast was soggy
Excellent 9.0
Pros: Fridge and microwave in room
Cons: Negativr
Excellent 10.0
Pros: The room was excellent. Very clean and spacious. Beds were exceptional comfortable and the best.
Cons: Nothing everything was nice. Loved the room and bed.
Excellent 9.0
Pros: Nice tub
Mediocre 3.0
Cons: Smoke alarm was going off in first room. They moved me to different room . Smoke going off there also. Smoke alarm not going off. It was beeping about ever 10 seconds. Let office know and they came up and took alarm out of room. (So no alarm).
Excellent 10.0
Pros: Breakfast and the room was clean and comfortable.
Excellent 10.0
Pros: everything
Cons: nothing
Excellent 10.0
Pros: Staff
Cons: No
Excellent 10.0
Pros: The king suite room was large, comfortable, and very clean. Great customer service and modern amenities. I liked the high ceilings, good air conditioning, and crown molding. The smart TV with access to Youtube and ability to log into Netflix was a great bonus.
Cons: Although Riverside Dr has improved in the recent years, it is not a neighborhood that you want to go for a jog in. Just be aware of your surroundings.
Good 6.0
Pros: The design is great and very comfortable. Great value.
Cons: I found a live cockroach in the bathroom!
Excellent 10.0
Pros: Clean rooms and a good breakfast
Cons: The thin bacon
Excellent 8.0
Pros: Big room, great breakfast, comfy beds, good location, shuttle service, good TV
Cons: One mattress was producing a strange sound when I moved - like metal on metal (probably springs).
Good 6.0
Pros: Breakfast was decent. Rooms were big, hotel was clean. Front desk staff was very helpful at check in/out.
Cons: Air conditioner was loud when on. Mattresses were very uncomfortable.
Excellent 10.0
Pros: Friendliness of the hotel staff.
Cons: No.
Poor 1.0
Pros: Location
Cons: Room had really bad smoking smell when I checked in
Good 7.0
Pros: Pretty lobby. Good breakfast. Friendly staff.
Cons: Horrible lighting in bathroom. Room smelled musty. Uncomfortable pillows. Biggest disappointment was the climate/thermostat in our room. Even when temp on thermostat said it was in the 60's, it still felt damp and humid.
Good 6.5
Cons: Lack of full service shuttle van to the airport.
Excellent 10.0
Pros: This is the best hotel we ever stayed at. We loved every second of it. Incredibly clean and the nicest staff we have ever encountered.
Okay 4.0
Pros: breakfast
Cons: outdated facilities, looks like they are trying to update the rooms/bathroom but they need to not cut corners.
Excellent 8.5
Pros: Kind staffs Clean facilities
Cons: No good accessibility to store and restaurant
Excellent 9.4
Pros: Staff was great
Cons: Paper thin walls. Heard everything from people walking above me to vacuuming floors.
Good 6.5
Pros: The room was comfortable and clean
Cons: I checked in at 11pm and left at 4am and still had to pay full price. The shuttle never came to get me from the airport so I had to call for a taxi after sitting there for over a half hour.
Excellent 10.0
Pros: typical BW Plus. I like staying at BW Plus because of the consistency of the properties... I travel a lot and I like knowing what I'm getting. Great job again Best Western! Keep it up...
Mediocre 2.0
Pros: The a/c
Cons: First off, I was charged by kayak. Then I proceeded to get charged by the hotel. Then the night staff could not find my reservation. This lead to a long wait. Then he finally gave me a card to my room, well it was not quite my room. As I entered that first room I found a naked man sleeping on the bed. At this point I was tired and frustrated, so I went back down to the desk. The employee found an unoccupied room. The room was new, but the fit and finish of the construction is terrible. The paint had a horrendous smell, and all the seams in the drywall was very visible. Overall it was a terrible venture down to Austin.
Excellent 10.0
Cons: Didn't like the limited options of bars/restaurants.
Good 6.2
Pros: Beds and room were clean, staff was helpful and kind, we were comfortable and undisturbed by others
Cons: the breakfast was unsatisfactory, the hot food was unbearable and the items such as bagels and pastries tasted stale, we were informed that the pool was unusable during our entire stay because of one night of rain that "disrupted the chemicals" and that there was nobody available to fix it. that was a major disappointment for us and other guests.
Excellent 9.7
Pros: Very clean and comfortable rooms. Friendly and helpful staff.
Cons: Nothing.
Excellent 9.7
Pros: Great for a one night stay
Cons: Nothing really
Excellent 9.6
Pros: This hotel was equally close to the airport and close to the city. It made staying in Austin very convenient. The room was very clean and the staff pleasant.
Cons: The walls were very thin. We could hear everything above and around us at all times of day and night. Made sleeping a bit difficult.
Good 7.6
Pros: Bed
Cons: The shampoo, soup, conditioner, hair dryer
Excellent 10.0
Pros: I LOVED THE STAFF!!! What awesome, wonderful, fantastic people!!! The room was beautiful, extremely clean and most comfortable, but it was the staff that made out stay here wonderful! I can't wait to stay here again!!!
Cons: Nothing, everything was perfect!
Best Western Plus Austin Airport Inn & Suites - Austin
Rated #10
8.4
Excellent 8.4
Based on 326 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.3
Location
9.2
Services
9.0
Staff
8.7
Overall 8.7 Excellent
Based on 31 reviews
Cleanliness
9.1
Comfort
9.3
Location
9.2
Services
9.0
Staff
8.7
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
9.4
Cleanliness
8.9
Comfort
9.1
Location
9.1
Services
8.8
Staff
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
6.3
Cleanliness
9.7
Comfort
10.0
Location
9.7
Services
9.4
Staff
9.2
Cleanliness
8.6
Comfort
9.2
Location
8.9
Services
8.6
Staff
7.5

Good 7.0
Pros: Location and free airport shuttle. Receptionist was very friendly
Excellent 10.0
Pros: The Staff was excellent and very professional. They went above and beyond to make sure my stay was great. Big Thanks to Aaron, Amy, and Rachel
Excellent 10.0
Pros: Clean!So clean! Comfortable, amazing
Excellent 10.0
Pros: No breakfast included
Candlewood Suites Austin Airport - Austin
Rated #11
8.7
Excellent 8.7
Based on 31 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.9
Facilities
8.6
Location
8.6
Overall
8.6
Overall 8.3 Excellent
Based on 268 reviews
Cleanliness
8.7
Comfort
8.9
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.3
Comfort
8.6
Location
8.2
Services
8.1
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.5
Staff
9.5
Cleanliness
8.7
Comfort
9.1
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
8.5
Comfort
8.8
Location
8.2
Services
8.7
Staff
9.3

Mediocre 2.0
Pros: The very nice airport shuttle driver was wonderful late at night.
Cons: We stayed near the airport because we had a late arriving flight. We got in at midnight, exhausted, with the intent of just being able to sleep in and relax in the morning, on the first day of our trip. This was far from what happened. Our toilet didn't work, so after rehydrating after a day of travel, we had to continually get dressed and travel downstairs and to the front of the hotel to use the public facilities. Apparently maintenance doesn't arrive until 9 am, so they were gracious enough, sarcasm, to bring us a gross plunger, wrapped in a garbage bag, to try and fix it ourselves. Not only did this not work, they really didn't care. There was only decaffeinated coffee in our room as well, so there were more trips down to the lobby. Upon check out, we were told that hopefully our day would get better. No apologies, no nothing. I'm still so upset, but cannot get to a link to management online. I will call once I return home.
Excellent 9.0
Pros: Room and location to airport
Cons: Service, we ask for towels for our room it took more than a hour for someone to bring them.
Excellent 9.0
Pros: Staff is excellent, hotel is not the newest one on Hotel Row, but it's very clean and the bed was super comfy. We had an issue with the wrong credit card being charged. Hailey had it fixed in no time...We would definantly stay here again.
Cons: I want the waffles and hot buffet breakfast back, so my only complaint isn't something staff can control, it's still being dictated by Covid.
Excellent 10.0
Pros: Loved the room amenities. The staff was nice and the hotel was very clean!
Cons: All was good
Poor 1.0
Pros: Have to say though the breakfast biscuits and breakfast English muffins were some of the best I have ever eaten!!!!
Cons: Well evening wine service was a bust, they gave me and my wife moldy cheese and prosciutto boxes... Moldy cheese cubes..... Try a shower, cold, was told have to let hot water run for 5 or 10 mins to get hot water... Bad area of town, people smoking cigarettes by the door , whole hotel reeked..... Came to morning breakfast service to get food for my family of 6. It was breakfast tacos and I asked for 2 per person, which was the allowed limit , and I was told no , I would have to wait til after the construction people staying there were served. So they would have enough..... So my kids went to school drinking a cup of milk and no tacos......
Mediocre 3.0
Pros: The staff , I helped a man who slipped and fell and they were awesome help
Cons: I went to take a break from doing work in my room and the staircase was flooded with water, not to mention random fire alarms going off during the night
Excellent 8.0
Pros: Friendly staff, very accommodating.
Cons: The lever you needed to pull up in the tub to divert water from to the shower head was corroded in place to the bathtub spout position. I pulled as hard as could and couldn't budge it. The manager had to fix it. Also, there were no hangars in the closet
Excellent 9.0
Pros: Clean, staff was helpful
Mediocre 2.0
Pros: Very clean.
Cons: They put us in a handicapped room without asking us. We aren’t handicapped so the shower didn’t work well for us.
Good 6.0
Pros: The best part of this hotel is the location and shuttle. The staff was also friendly and accommodating.
Cons: There were no breakfast meats and my first room smelled like smoke. I was moved without incidence.
Good 6.0
Pros: Large rooms
Cons: Told AFTER arrival that they don't allow park & ride to the airport, which is the reason we stayed there! They also said they have few rooms with 2 beds- fortunately they found us one and luckily we were also allowed to park & ride since it was a 24 hr
Excellent 10.0
Pros: Nice hotel, the room was very nice. Close to the airport which was nice.
Excellent 9.4
Pros: Spacious rooms
Cons: Nothing really. Loud kids were running in the hallways
Good 7.0
Pros: Great breakfast easy to access the highway. Close to the airport and track.
Cons: The staff wasn’t great
Excellent 8.0
Pros: The floor plan of the room, fitness center and breakfast
Cons: For a three star it was pretty good. I did not have many improvements to suggest
Good 7.0
Pros: Clean and a nice hot breakfast.
Cons: Why in the world don't they add exhaust fan in the bathrooms! And they gave us a Handicap room also.
Excellent 9.0
Cons:  
Excellent 8.0
Pros: Spacious, good bed, cold ac, good pillows, great shower, great front desk staff on check in.
Cons: Breakfast not all that appetizing, hallways too warm.
Mediocre 3.0
Pros: It was near the airport.
Cons: When we entered the room, there were three women in it, who said they were "inspecting" it. It was after 4, and check-in was at 3, and they had just started the dishwater, which was very loud. We had to listen for over an hour. The AC was also very loud
Mediocre 3.0
Pros: The hotel and room was dirty and need updating.
Good 6.0
Cons: It needs some repairs R
Excellent 10.0
Pros: room size and breakfast
Cons: elevators were distance from front desk and one was out of order.
Excellent 10.0
Pros: The price was awesome
Cons: The elevators not working properly.
Excellent 10.0
Pros: Nice Kitchenette
Cons: Couch did not seem clean
Good 6.0
Pros: Clean - Good location - was only there one night, so had very little interaction with staff. Nice breakfast included. I would stay there again.
Okay 5.0
Pros: Staff was friendly. Bed was comfortable.
Cons: Super old and dated. Furniture in bad shape. Wifi kept dropping. Hallways and public areas smelled like body odor.
Mediocre 2.0
Cons: Rude front desk. Unfriendly, confused about room types, unhelpful Given handicapped room when told would not be given one
Poor 1.0
Pros: location
Cons: staff was rude
Okay 4.0
Pros: Large rooms
Cons: Location industrial area
Good 6.0
Pros: Staff was nice.
Cons: Old, dated, musty smelling rooms.
Poor 1.0
Pros: Location
Cons: Had ants running throughout bathrooms of first floor rooms. Moved me from one that was worse but second one also had ants.
Good 7.0
Pros: Location
Cons: The room was not cleaned. The bed was made but that's it
Okay 5.0
Pros: It was average.
Cons: Simply put, there are hotels on both sides I went and checked out after I saw mine. They were both better. My room had holes in the furniture upholstery, the toilet didn't flush well, the elevator was slow. Meh
Okay 5.0
Pros: About a 13 minute drive to downtown Austin. Clean sheets and good room size.
Okay 4.0
Cons: There seemed to be no updates to the hotel since the 90s. It could have been cleaner and smelled better. It smelled like it had been closed up for years (not pleasant).
Good 7.0
Pros: the breakfast, bath tub in the hotel room, and a full kitchen, and 2 tv, one in living area, one in bed room. The basket ball court was neat, pool, and grill area, and a complimentary dinner was very nice.
Cons: There was vomit near elevator, and a strange man stumbling around with a black eye, that smelled bad on the floor we were on, and the bathroom towel had rat poo poo crumbs in them when you unfolded it.
Okay 5.0
Pros: Breakfast and amenities.
Cons: Bed could be more comfortable.
Poor 1.0
Pros: The bed in the room
Cons: The staff, was totally insensitive and unaccommodating. My car broke down and the whole ordeal of trying to get the car fixed caused me not be able to make it on Friday, I called around 9:30 PM or so totally stressed out and they would not accommodate me
Mediocre 3.0
Pros: It was the cheapest option for the star rating. And it showed. Perhaps it would be good if you were staying for longer than one night.
Cons: The a/c did not work. Room was underwhelming. Suppose it would be good if you are staying for longer than a night.
Good 7.0
Pros: Location was great. Kitchen was well stocked.
Cons: When I called to request a king bed, they told me it was a $20 upcharge. Also, breakfast was supposed to be at 7:30. Scrambled eggs were not ready until 7:50.
Okay 5.0
Pros: They allowed us a later check out time.
Cons: The walls seemed to be paper thin.
Staybridge Suites Austin Airport - Austin
Rated #12
8.3
Excellent 8.3
Based on 268 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
7.8
Location
9.0
Overall
7.8
Overall 8.0 Excellent
Based on 330 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
7.8
Location
9.0
Overall
7.8
Cleanliness
8.3
Comfort
7.9
Location
9.0
Services
7.6
Staff
8.1
Cleanliness
8.0
Comfort
6.6
Facilities
6.6
Location
10.0
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
9.5
Location
9.5
Overall
9.3
Cleanliness
8.4
Comfort
8.4
Location
8.9
Services
7.9
Staff
8.1
Cleanliness
9.0
Comfort
8.6
Location
9.1
Services
8.5
Staff
8.9
Cleanliness
8.4
Comfort
8.1
Facilities
7.5
Location
8.9
Overall
7.7
Cleanliness
7.8
Comfort
7.4
Location
8.5
Services
7.3
Staff
7.7

Excellent 8.0
Pros: Good bed Even thought limited on food was Great.. Location next to Airport No trafic
Cons: Only 1 small bottle Sampoo when there is 2 guests. No table in room to eat at.. No Slippers Called and asked if Pool was open told Yes and it was not. $ 14 DOLLARS for Parking when paying for a 150 a night Hotel room.
Excellent 9.0
Pros: the room and bathroom was great
Cons: the smell was not good . smelled like the carpet dirty.
Excellent 8.0
Pros: Close to the airport.
Good 6.0
Pros: Location was good an easy for a late arrival to the airport.
Cons: Hotel is majorly outdated and the damage from last months ice storm is evident. The place could use a serious overhaul.
Excellent 8.0
Pros: Location of the hotel and ambiance.
Cons: The room did not have microwave to heat up food for our little boy and the price was a little over board for the room area.
Poor 1.0
Cons: I waited in line for over 2 hours for check in just for them to tell us the rooms were dirty and we can’t get a key.
Excellent 9.0
Pros: Outstanding Experience Overall!
Cons: N/A
Excellent 10.0
Pros: Very nice and accommodations were excellent. Airport driver very friendly.
Cons: Nothing
Okay 5.0
Cons: Yes they advertised a king room with fridge and instead it was basic barely Coffee maker had petrified white gunk and all glasses were streaked with same streak as counter tops when cleaned
Excellent 8.0
Pros: It's location.
Cons: The tub drain was plugged. It took me a lot longer to take a shower because I was in a pool of water, and it was gross.
Excellent 10.0
Pros: Pool was great. Being so close to the airport with shuttle service was very convenient
Cons: No
Good 7.0
Pros: final desk clerk aknowledged our challenges and provided a discount for their confusion and technical issues. Also had some challenges w/food and service in the bar/restaurant as well as the Starbucks location in the lobby.
Cons: I did not appreciate most of the front desk staff - they were not kind nor were they helpful - Save for the last woman who finally got it all straightened out and validated our having a challenge.
Good 6.0
Pros: Location to airport
Cons: The rooms looked old and needed renovation.
Excellent 9.0
Pros: Comfortable and so close to airport. Maybe a bit too close when jets take off north.
Cons: Jet noise on morning of departure.
Excellent 10.0
Pros: All staff members were friendly and helpful. Service and food at restaurant and lounge was fantastic. Great location at airport.
Mediocre 3.0
Pros: The location
Cons: The room was very standard. Outdated. I was expecting something much nicer for what I paid and where we were staying. On top of the high price I had to pay for overnight parking. NOT a perk. I was not satisfied at all.
Excellent 10.0
Pros: Good location
Excellent 9.0
Pros: Location, rooms and amenities.
Cons: The attendant at check-in seemed angry/put out at the questions I asked. She talked down to me when she answered. All other staff was excellent.
Excellent 10.0
Pros: The staff was really friendly, great cost for the room size as well.
Good 7.0
Pros: The staff and location were good.
Cons: The hotel room needs a big face lift. There were many wooden surfaces (TV stand and picture frames) that were peeling up. The shower head did not work efficiently and required some rigging to be functional.
Good 7.0
Pros: Location!!!
Excellent 8.0
Pros: Staff were extremely helpful in an extreme time for us
Excellent 10.0
Pros: The staff is wonderful and very helpful..
Cons: Not know which elevator was the closest to room...Staff should point this out when giving the key...
Good 7.0
Pros: Loved the amenities and location of this facility
Cons: I did not like the staff, they were very rude and the inconvience of having to walk half way around the circle to get to our room every time
Good 6.0
Pros: Cleanliness
Cons: The Staff wasn't great at the front desk. I Think he was the manager- didn't really care too much when we were checking in. No eye contact or smile. Just gave they keys and said thats your room number. Customer service could be better. Its away from city.
Good 6.0
Pros: Room was clean
Cons: I was not informed that I would have to pay for overnight parking, very disappointed, that is a factor I would have considered when selecting a hotel.
Poor 1.0
Cons: We'll first off their security measures are faulty and not at all safe they also have a rodent problem . Management is yet to call me back to resolve issues
Good 6.0
Pros: Check in was quick & easy! There was a note in my reservation, that I requested a room facing the outside, on the 4th floor. Our room was ready for us, when we arrived. Room was clean, quiet and roomy. The beds were very comfortable Staff was friendly.
Cons: The location was not good! Way too far from everything there is do in Austin. There are much better & newer hotels, in the area near downtown, close to restaurants, nightlife, shopping. You have to pay to self park, and breakfast is not included in price.
Mediocre 3.0
Pros: The room attendants and one staff person, who was kind enough to guide us to pool location, were the only helpful staff. ***Front desk, customer service fail***
Cons: The staff was not helpful. Asked easiest way to room. All was offered was a pointing of finger, over there.. The shower was not working, although someone did come up right away to check, because of the overall experience, no redemption with that.
Mediocre 2.0
Pros: Close to the airport.
Cons: I paid too much. My room was over $----. I could have gotten the room for $----.
Okay 5.0
Pros: The hotel was very clean, which is super important. The interior atrium was really beautiful.
Cons: Two double beds for a couple is odd. The check- in clerk was brusque. No refrigerator?! The hotel charged extra for parking- even if you didn't use valet (there was no valid reason) Also, a complimentary bagel and juice box in the morning might help.
Okay 5.0
Pros: Quiet Atmosphere
Cons: Secluded Lovation and Parking was expensively
Good 7.1
Pros: Nice lobby and facilities. Checking in was pleasant.
Cons: Extra for parking. No staff in the morning to answer questions about shuttle times. There was one guy working the front desk and nobody to answer the phone. Very frustrating morning. Also, rooms have carpet.
Good 6.5
Cons: there was no internet / wifi, and the staff didn't seem to know the status of the situation, saying "as far as I know there's no internet, maybe it will be fixed tomorrow"
Excellent 8.5
Pros: Front desk staff, engineering staff, location
Cons: Room-to-room noise isolation, restaurant staff professionalism
Excellent 9.4
Pros: Loved the indoor bar! Also loved the late night service, but not the price for the quality of food. Very nice hotel, loved the scenery. If you're traveling, this is the place to stay as it is near the airport (obviously). Overall this was a nice place for a decent price!
Cons: Price of the food..ordered a late night snack (turkey sandwich & chicken wrap)..food was almost frozen & not very tasty for $30+
Excellent 8.8
Pros: Large, nice room with your standard room stuff. 24 hr room service.
Cons: Thin walls. Parking fee. No fridge.
Hilton Austin Airport - Austin
Rated #13
8.0
Excellent 8.0
Based on 330 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
8.1
Location
8.7
Overall
8.4
Overall 7.9 Good
Based on 622 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
8.1
Location
8.7
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.0
Location
8.5
Services
7.7
Staff
8.3
Cleanliness
8.0
Comfort
9.3
Facilities
8.6
Location
9.3
Overall
9.3
Cleanliness
8.0
Comfort
7.5
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.2
Comfort
8.0
Location
8.6
Services
7.8
Staff
8.3
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
7.9
Staff
8.3
Cleanliness
8.3
Comfort
8.4
Facilities
7.3
Location
8.9
Overall
7.0
Cleanliness
8.2
Comfort
8.5
Location
8.8
Services
8.0
Staff
8.9

Okay 5.0
Pros: We had a place to sleep.
Cons: It had the worst pet urine smell. It was unbearable. The staff (owners) were unfriendly and rude.
Excellent 8.0
Pros: No breakfast due to covid, but did provide coffee
Cons: There was nothing really wrong...just didn't have great eating places nearby
Good 7.0
Pros: Price/location
Cons: Couldnt see the room before I was asked to pay.
Good 6.0
Pros: It was an average hotel & I liked that I was able to get a non smoking room same day3hrs before (on Easter weekend). The room was clean. There was a sign that warned us due to COVID the sheets wouldn't be changed out to help keep staff safe.
Cons: The receptionist's manners. She seemed bothered that I asked her a simple question. No attitude, no rush after waiting 15 minutes to speak to someone.
Excellent 9.0
Pros: It was new or recently refurbished. You could still smell the new paint in the stairwell.
Cons: Due to the pandemic breakfast was reduced to coffee and juice. The check-in attendant could have been nicer. When I arrived, instead of greeting me, she just started asking if I had a reservation. I found parking, but lot was small.
Good 7.0
Pros: We appreciated the comfortable bed, and the quiet,safe location. We checked in after midnight, without any problem.
Cons: Provision of only one cup of regular (vs decaf) coffee in the room made no sense when it was clearly reserved for TWO people. Disappointed to discover NO continental breakfast, when hotel was listed as providing it.
Excellent 10.0
Pros: Getting an uber at 4:30 am and how nice the staff was
Cons: Paper thin walls
Okay 5.0
Pros: Decent price for a weekend stay. No frills, but easy and quick check in process. Plenty of parking.
Cons: The guy who checked us in was not friendly and seemed rushed to get us out of the way even though no one else was waiting or anything. No breakfast as was advertised. No pool access, 2hich wouldn't have mattered much anyway considering the pool is TINY. Sofa bed cover had some stains, as did the comforter and the pillows, bed and sofa bed were very uncomfortable. Again, it was a decent price, so we didn't expect much, but I will not go out of my way to stay here again if in the area. It was a place to lay our heads.
Good 6.0
Pros: Quite and clean
Cons: My shower water wouldn't get hot. I told maintenance and they swore it was from others using the water. At 9am I tried again and it was still luke warm.
Mediocre 3.0
Pros: Location
Cons: Run down and slightly dirty. No breakfast.
Okay 5.0
Pros: Close to airport- off main highway
Cons: There was a strange mechanical noise all night long !? Was not elevator..
Okay 4.0
Pros: The where very good with accommodating with giving me a room away from the highway because of my baby. She’s a very light sleeper.
Cons: The first room that they gave me on the third floor had bugs on the bed on the pillows were my daughter was sleeping. I went downstairs with the actual bug inside of a bag and showed it to the receptionist. It took three room till we got a clean one.
Excellent 10.0
Pros: Price was way less than I expected.
Mediocre 2.0
Pros: It was off the highway.
Cons: Yes, there were a lot of issues. The staff was not friendly, at all. There was a bag over the smoke decorator and the bathroom (especially the tub) was DIRTY. They also did not have any extra pillows.
Poor 1.0
Cons: Housekeeps walked into my room without knocking or identifying herself. Lucky I had the safty bar shut because I was in the process of changing.Employees are not wearing mask.
Excellent 8.0
Pros: Check in very quick. Staff friendly and helpful with directions. Have stayed there before, and will stay again.
Excellent 10.0
Pros: It was clean, quiet, accessible to the airport
Cons: Nothing, I had to go home and I wanted to stay
Okay 4.0
Pros: Price
Cons: Low ceilings and tight rooms. Threadbare towels. Permanent stains on sheets and pillowcases. Nothing special, a 2.5 star hotel. Staff not personable - but adequate. The area is sketchy.
Good 7.0
Pros: Location and cleanliness of rooms
Cons: Yes. We were told that no pets were allowed, but there were several people with pets in the hotel. As we were evacuees from Hurricane Laura, it was an inconvenience to not be allowed to have our pets accompany us which led to an added expense to board.
Excellent 8.0
Pros: Great customer service. Clen room.
Okay 5.0
Pros: It was close to my job
Okay 5.0
Pros: Location
Cons: TV
Poor 1.0
Pros: Location
Cons: Website says free breakfast. There was NO free breakfast. NO signs in the lobby stating there wasn’t going to be breakfast. Staff didn’t say anything during check in. That was the main reason I chose this hotel. I could’ve stayed some
Good 6.0
Pros: I liked the over all property and location just a few things disposing me
Cons: The conjoined room could hear the ppl and the shower not great
Okay 5.0
Pros: Very inexpensive. Good location near the airport and I-35. Clean. Comfortable bed. Maid service was good.
Cons: For the price I suppose one shouldn’t expect too much. For instance there wasn’t a microwave or fridge. The room was quite small, hence “microtel”.
Excellent 9.0
Pros: Clean and the staff was friendly.
Cons: I had a noisy neighbor one night but other than that everything was fine.
Excellent 8.0
Pros:  
Cons:  
Good 7.0
Pros: The bathroom is very out dated and the water pressure was awful!!
Okay 5.0
Pros: Location.
Cons: The room had a bad smell.
Excellent 9.0
Pros: Free shuttle to airport with wake up call.
Cons: Broken tile on wall by bathtub
Excellent 10.0
Pros: I liked all of it. I was greeted by a very friendly reservationist, had a very clean room, and the lication was perfect!
Cons: No it met my expectations and pricepoint
Good 7.0
Pros: Low Noise and parking
Cons: It is the smallest room I have ever stayed in!
Good 7.0
Pros: The price was good for the size of the room. It was comfortably large.
Cons: So, so noisy. Our neighbors were so loud, plus we could hear the air conditioner unit on the roof. That was constant and annoying.
Okay 5.0
Pros: We liked the hot breakfast.
Cons: The door to the side of the building was broke and for the amount of money spent on the room the quality was not great.
Okay 5.0
Cons: The vanity faucet was not tied down. There were long black hairs on the shower wall and on one of the bath towels.
Mediocre 3.0
Pros: Location
Good 7.0
Pros: Location
Cons: Did not offer a big enough selection of fruit for breakfast
Excellent 10.0
Pros: We arrived for the formula 1 races and the very nice staff let us leave our bags for the day as it was before check in time - when we came back and got our room it was lovely, quite chic and very clean- the decor is modern and the lighting mellow ( love!) The gentleman at the desk was super nice and recommended we eat at the nearby Mexican restaurant as there are not many eateries in walking distance- there is a Starbucks across the street so that was perfect- also they sell snacks and drinks - toothbrushes etc - We read some reviews that were mixed saying the rooms were small, the room was perfectly sized and not small at all! Very pleased with this hotel and I’m a neat freak- highly recommend
Mediocre 2.2
Pros: The ac that's it.
Cons: Fecal matter on the toilet seat , caked on. Disgusting. The remote control for the tv , I was told by the front desk that came up to my room that you have to literally stand up next to the TV and switch the channels. I paid a buck eighty for this ??? For 20 dollars more I am now in Renaissance room. No thanks - I won't return.
Excellent 10.0
Pros: Neat & quiet
Excellent 9.7
Pros: Classy .
Cons: Had to get a room attendant to clean urine off the toilet seat and rim.
Mediocre 3.1
Pros: Would not recommend this hotel. Tell all our friends tripping to Austin to avoid this hotel.
Cons: Room items did not work and the shower fixture had about as much pressure as one we jimmy rig camping. We were woken up at 6:30am by staff members preparing breakfast and the noise didn't stop until well after breakfast. Not the hotel experience I thought I was paying for.
Excellent 9.4
Pros: Desk clerks were really good and friendly----- Goood breakfast area Really good location for the airport airport transpertation
Cons: We left our car there because they have airport transportation....when we returned the desk clerk said get a yellow cab an we will take care of it......we did, an when we arrived some older gentleman didn't seem to care what the desk clerk had told us.....thankfully, a clerk arrived and took care of us with a great attitude.
Excellent 8.0
Pros: Great stay, room was nice and clean, staff was great, and the breakfast was awesome.
Excellent 10.0
Pros: My flight was cancelled while I was in Austin. At the last minute I booked this hotel. I was looking for a good value, clean hotel, that was close to the airport. When I first arrived I received the best welcome from one of the employees. The entire staff was friendly and helpful. I can understand why they won the JD Power Awards the past two years. You can truly feel it in the service. The room was large, well maintained and clean. The best part was the fresh cookies that they had when we arrived. If you are looking for a place near the airport, look no further.
Microtel Inn and Suites by Wyndham Austin Airport - Austin
Rated #14
7.9
Good 7.9
Based on 622 reviews
Details
Reviews

Cleanliness
6.8
Comfort
7.0
Facilities
6.8
Location
7.7
Overall
6.4
Overall 6.6 Good
Based on 1,099 reviews
Cleanliness
6.8
Comfort
7.0
Facilities
6.8
Location
7.7
Overall
6.4
Cleanliness
5.3
Comfort
5.3
Facilities
5.3
Location
6.0
Overall
5.3
Cleanliness
6.0
Comfort
6.4
Location
7.7
Services
5.8
Staff
7.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.8
Comfort
6.8
Facilities
6.4
Location
6.4
Overall
5.5
Cleanliness
7.1
Comfort
7.3
Location
8.0
Services
6.6
Staff
7.6
Cleanliness
7.1
Comfort
7.5
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.8
Comfort
7.0
Facilities
8.0
Location
7.5
Overall
7.5
Cleanliness
6.6
Comfort
6.9
Location
7.7
Services
6.2
Staff
7.2

Good 6.0
Cons: No shuttle service when i needed to leave in the morning.
Okay 5.0
Cons: I asked for jacuzzi tub room. First told me didn’t have them told me it wasn’t available. The reason I came was for that room. Stated a employee has been staying there and would no be available. Manager was suppose to contact me never contacted.
Excellent 9.0
Pros: Location good
Okay 5.0
Pros: Location
Cons: The security swing latch in my room was sheared off. There were two holes in my top sheet at the top where it was visible as it was folded down. For a property that offered a laundry room they had no single serve laundry soap for purchase knowing travelers would not have their own. I’ve never had an issue w this property before just a bit befuddled w the lack of attention to detail.
Poor 1.0
Pros: Location
Cons: Front desk staff upon checking was very unhelpful. I was doing his job.
Mediocre 3.0
Pros: They left us waiting for long time to check in . No one was in the front and top of that it said to call the number provided and no one picked up and I called a lot of times since afternoon. Not going back
Poor 1.0
Pros: Close to airport.
Cons: Rooms were dirty, there was a shirt on the floor in the first room I was given. Then the second room had a broken toilet. Even the hallway carpet and floors look old and dirty.
Excellent 9.0
Pros: The staff is great enviorment cool
Cons: None
Good 7.0
Pros: Inside was clean and comfortable
Cons: No breakfast wile still advertising it and the staff was not friendly.
Okay 5.0
Cons: The staff wasn't present at all when I left my card key in my room by accident.
Excellent 8.0
Pros: The staff and customers mind there own buss. And staff is great
Cons: None
Mediocre 3.0
Pros: Cheap, location
Cons: No hot water. At all. No open pool (shouldn’t be listed if it’s not open). Dirty hallway. Unfriendly front desk. No sodas in the soda machine. People knocking on hotel room doors throughout the hallway overnight.
Excellent 10.0
Pros: Cheap quality hotel
Cons: Couldn't get breakfast but that is due to covid
Poor 1.0
Pros: Nothing at all
Cons: The staff was rude The room was dirty it was loud not helpful staff could not get a refund
Excellent 10.0
Pros: No violence and no fire drill.
Cons: 50 dollar deposit and swimming pool closed.
Good 6.0
Pros: Good price.
Cons: the rooms were clean and comfortable, but no amenities which is understandable for the nightly price charge. Just a nice room and a hot shower.
Mediocre 3.0
Pros: My room was really clean. Really clean. Liked the fridge and microwave in the room. Location.
Cons: Common areas were not very clean. Promised amenities were not available. *No airport transportation! No breakfast. No weight room, pool, etc.
Poor 1.0
Pros: While I stayed 1 night my truck got broken into my tools shovels n etc from myself as well as my co workers same thing I’ll never stay there again no hot water I’m beyond pushed mo hot water now my tools are gone n stolen worse experience I
Cons: Yeah no hot water got robbed n y coworkers vehicles did bad I’m very upset will never stay there got my n co workers tools robbed
Poor 1.0
Pros: Half of the staff I encountered were nice
Cons: There were no pets allowed, broken window in room, entire place smelled gross, difficult to get to, nothing worked, place seemed dirty, internet signal was shoddy, everything like business center was closed
Okay 5.0
Cons: it was advertised as a non-smoking room, but it stank like old cigerette smoke.
Poor 1.0
Pros: I was faced with a king size room that smelt of a burning iron. The toilet would make a loud sound for about 1-2 mins after flushing. The bed was all springs. No hot water and told several times that there would be maintenance there at some point no show
Cons: The problems were never solved. Spoke with hotel employee on one occasion and stated he knew of no complaints since arriving for his shift
Poor 1.0
Pros: The only good thing was its location near the airport
Cons: The first room I had had no cord for the TV they looked at me like I was nuts when I told them. The second room I had was so humid but so cold at the same time it wasn't clean. It's obvious that covid-19 I didn't know but there was no shuttle service.
Mediocre 3.0
Pros: Nothing really h h 1 h 1. h
Cons: The staff wasn't much helpful and neither willing
Poor 1.0
Cons: The room was infested with Ants smelled like mildew. Wasn't properly cleaned had old food by the bed... Was completely disgusted.
Excellent 8.0
Pros: Front desk was very helpful and responsive to our need to have someone look at the shower head that was spraying water outside the tub onto the floor toilet and vanity.
Cons: I requested Teo estar pillows and I was denied because of covid. The air conditioning was not cold . The hotels van was taking up more room then necessary At the portacahe. It should be moved over so it will not crowd a guests drop off or pickup
Poor 1.0
Pros: Proximity to the airport was the best (only, really) thing. I had a early AM flight and it was super easy to get some gas at the corner and return my car. I really could have just paid to park there, sleep in my car, then leave to the airport.
Cons: This hotel was so unattractive inside, had carpet stains, ants running amok in the shower area..I really did not feel like sitting on any chair. Then the next morning, I saw a nasty bug on my bed sheets!!! I did not even shower here, gladly left. Ugh!!
Poor 1.0
Pros: Nothing.
Cons: Everything about this hotel is dislikable.
Excellent 9.0
Pros: The staff that checked us in was amazing and courteous and helpful!
Cons: The breakfast was cancelled but other than that it was great
Mediocre 2.0
Pros: Price.
Cons: Several people loitering- car repairs in the parking lot. Broken down cars. People drinking in the parking lot. Unkept landscaping. Shower water would not get past warm temperature.
Excellent 10.0
Pros: The staff.
Cons: Parking.
Excellent 10.0
Pros: Close good location nice friendly young guy at the front desk
Cons: Wish the vending machine worked and no breakfast still
Excellent 10.0
Pros: Staff
Okay 5.0
Pros: When the counter person was there, he was very pleasant.
Cons: Yes. Hotel is set up like an Alley, it took me 25 minutes and a phone call to the hotel to locate it. Only 1 person working front desk, problems, etc.... I will not be staying at this hotel again 😔
Excellent 8.0
Pros: Quite even next to the airport
Okay 4.0
Pros: Convenience to the airport
Cons: Furniture was broken; there was a cockroach in the bathroom.
Good 7.0
Pros: The staff were great, especially after a long day of travel.
Cons: The bathroom had some problems - the shower curtain had broken off and had not been properly fixed.
Good 7.0
Pros: The room and the staff
Mediocre 3.0
Pros: loction to airport.
Cons: the hotel clerk was sleeping on the job. I called Hotel employee as instructed in the evening for shuttle service and could not reach anybody at the front desk and also came down to the front desk and there still was nobody there finally thank goodness th
Mediocre 2.0
Pros: Close to airport Fair breakfast
Cons: There was this very unpleasant foul odor in the room starting close to midnight and throughout the night. The location is very difficult for an out of town visitor to drive out and come back. Black mold on bathtub caulking Carpet needs cleaning.
Okay 4.0
Pros: What I like about this hotel is the shuttle drive from the hotel to the airport. Most of all the like to long term parking for my car for 7 seven days without charge.
Mediocre 3.0
Pros: Clean
Cons: Airport shuttle doesn't run on Sundays. Weekend breakfast ends at 9am.
Good 6.0
Pros: Staff friendliness
Cons: I booked the hotel primarily based on the shuttle to the airport. I was informed on Sunday morning, the shuttle doesn't run on Sunday. This was highly unsatisfactory.
Okay 4.0
Pros: The proximity to my venue was GREAT. And the bedding was very clean and fresh.
Cons: The room smelled like the inside of an ashtray. Signs in the room said no smoking or forfeit $250 for the cleaning of the room. Either they don't enforce the fine, or just simply pocket the money. I would also start a resto on this property if I owned it.
Good 6.0
Pros: Close to airport
Cons: Bathroom had a noisy leak.
Mediocre 3.0
Pros: Conveniently close to the airport.
Cons: Very noisy.
Mediocre 2.0
Pros: The hot breakfast.
Cons: Our motorcycle was stolen from parking lot when notifing the manager of the incident her response was 'we're not responsible to theif or damage
Okay 4.0
Pros: Price
Cons: Run down and old the wall paper was coming off, fridge didn''t work breakfast was very subpar
Good 7.0
Pros: cleanliness
Cons: Fix dryer and then asking machines
Good 6.0
Pros: Helpful front desk with breakfast to go for people with early flughts
Cons: Floors and halls needed cleaning.
Good 6.0
Pros: Free breakfast
Cons: Breakfast ends at 9 instead of 10. Cleaning crew didn't clean our room in between nights they just replaced the towels.
Good 6.0
Pros: pricing, room was comfortable
Cons: location, non responsive to phone calls.
Okay 4.0
Pros: The staff was friendly.
Cons: The room was not as clean as it should have been - corners of bathroom floor under sinks not swept or dusted in quite some time. An elevator was out of order and they seemed to be stopped part-way through a renovation. Pets no longer allowed.
Okay 4.0
Pros: uhhhh...nothing.
Cons: The lighting sucks outside. Overgrown trees and you have to park far away leaving your vehicle in the dark. TV is way to low. When you lay down in bed you cannot see the TV because of the height of the table it's on. The Elevators have graffiti.
Okay 4.0
Pros: Quick access to highway
Cons: Renovations and blood and piss in elevator for the entire stay
Excellent 10.0
Pros: The staff was especially kind and helpful.
Okay 4.8
Pros: It's near the airport, that much is for certain. You do have to do a crazy u-turn across 3 lanes of traffic if you're driving to get there. Staff is also very nice.
Cons: Come here if you like your hotels a little dirty, cause keeping it clean ain't their bag. you get what you pay for and at the quality inn near the airport, that isn't a lot. The breakfast made me sick and the whole place is dated and covered in grafitti.
Excellent 8.8
Pros: Staff was excellent and rooms were clean
Cons: Pillows were to small and lumpy..there were no vending machines on third floor even thou there is a sign for it..had to go all the way to first floor to get a snack or drink
Excellent 8.0
Pros: I enjoyed the bed very comfortable and clean the breakfast was delicious
Cons: N/a
Excellent 10.0
Pros: Great customer service.
Cons: The absolute only complaint was that the elevator needed to be reprinted.
Quality Inn and Suites Airport - Austin
Rated #15
6.6
Good 6.6
Based on 1,099 reviews
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