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Great location and breakfast Bought club level room where everything was included, valet, breakfast and internet. Surprised by a facilities use fee that covered these amenities. That is not "free" as advertised.
No microwave . Floors dirty due to remodeling.
I love the attention to detail this place gives as well as the accommodations! Only one valet driver stood out because he didn't act in the same courteous manner as his peers.
The staff is friendly, lobby and rooms are well appointed and value for money is great.
Staff was great. Had a great time. I would go back
Nice staff and a nice property. Older property but well maintained. Hate the resort fee. It's a junk fee in my opinion that hides the true cost of the room. Charge the full rate and don't nickle and dime guests.
Newly refurbished rooms and excellent staff. When our first room had erratic wifi (due to being at the very end of a long hall, they helped move us to another room). When we had errors made in both our breakfasts, they didn't charge us and were really concerned on our behalf. Great spa! Ask for Ringo if you want a massage. Construction noise started earlier in the morning than they said it would, 8:15 am instead of 9, with a sound like two cars scraping against each other. Two of us had two meals each there. Dinner, my husband's meal was perfect, but they brought me the wrong salad. He was nearly finished by the time I got the right salad. At breakfast, we ordered his with no cheese since he's allergic, and it had cheese on it. By the time they remade his, I was finished with mine. We both ordered our eggs over medium; his were perfect, mine were hard.
Room clean, front staff professional and polite.
Amazing indoor pool, spa and friendly service at the front desk. Was told they would remodel soon Rooms were on par with a much lesser quality hotel. Small/slow tv service. Beds weren't comfortable and Sheets weren't on correctly and falling off immediately. Pillows were down right awful, easily the worst part of the stay. Golf course was in pretty rough shape for the price. It's March in CO so it's understandable but rates should drop with it for a decent city-esque course.
The location and value for money were excellent, as was the staff and evening lounging.
We booked at the last minute and it was great. Beds were exceptional. Had dinner at the hotel and it was a pleasure. Leaving
Really nice and classy. Had everything you would want at your hotel. Every little thing there was a 70% up charge. Hotel price didn't include everything. Something called a facility fee, $20 for 2 beers pool side. Ridiculous!
very convenient, love the popcorn and drinks until 10pm, hotel staff was very helpful and pleasant we have pets but are not fans of staying in a room after non-familiar to us pets have been there. We would rate this hotel superior if we had the choice of staying in a pet friendly or non friendly room. Perhaps they could designate a floor or section for pets and reserve the rest of the hotel for those of us that prefer to not wonder about the habits of other peoples pets.
We loved that the hotel offered buffet style food for no extra cost. Also, we received 3 free drinks! There was a few stains on our comforter. Also, the pool was very cloudy and filmy, as well as the hot tub. When choosing a hotel a pool is a must.. The appearance of it was so awful we didn't even go in. That was very disappointing
Good thread count on sheets and clean room. Happy hour and apps and breakfast were awesome-atmosphere very comfort inn like Staff was professional and very welcoming Smallest room and bathroom I have ever seen! Not sure if I will return. Room was just above pool-so screaming kids until 10 pm was not great I have stayed there in the past and had a great room which faced the highway and was much more serene and spacious
The staff was very friendly and customer service oriented. Pantry was nice for buying items. Better than always using a vending machine. Guest rooms are a bit dated so maybe some future updates would be nice.
The lobby was nice. For such a high end hotel maybe they could renovate it a bit. I was surprised to see the popcorn ceilings. The customer service was good. That breakfast was not included with the room. No continental either. Coffee was good.
Proximity to the area. Needs updating. Felt dirty
Every thing was nice and clean. We asked for a rollaway and where told they would bring one right up after an hour and a half we still had no rollaway, so we asked again and they said they would check and see if they had any, half an hour later still nothing, we checked again and they said there where non. So we asked for two blankets and they brought one and we had call back for another one. Other than that is was a great stay.
Rock hard beds. Staff was rude and made dumb jokes
You stay was only brief. We arrived after midnight but the front desk staff was very welcoming and quickly got us checked into our room. The next morning was an early departure to finish our trip but the staff greeted us and got us underway quickly with a sincere thank you for stay with them and a have a wonder day send off. Families were just starting to wake and head to the pool.
The bed was hard on one side and like a flat tire on the other. the adjustable bed wasn't adjustable! the heater sounded like a cricket.
Pool awesome Hot tub great Pee stained mattress No food for breakfast for the $$ you pay, not even a banana....
The room was clean and the staff was super friendly. The location is close to the freeway but there are no shops or resturants near by. Breakfast was almost $13 and it was not worth it. Overall I would stay again.
The staff and service was great. The room was comfortable and well kept. The fitness center is tiny and the elliptical is broken.
I'd like a continental breakfast option
I arrived after a 7 hour drive from Durango. Pulled up to intrance and I was sent around to a back entrance. When I entered the dust from drywall work cast a white glow over the entrance. It was difficult to breath. I commented to the desk manager and he told me it's so bad he has to clean the counter every 10 minutes. What I wasn't made aware of the situation during my booking is the issue I have with Hilton and the hotel. Never offered any remuneration or reimbursement of any kind. Would never stay here again
Everything was great. Delicious breakfast, clean rooms, close to everything. Staff was friendly and very helpful. No complaints (and I am very picky about hotels).
We had to reset our room card on two different days - not horrible, but inconvenient since our room was on the fourth floor.
Loved the location. Loved how nice the hotel was. There was nothing i didn't like. It was an awesome hotel.
Loved the free breakfast and the friendly staff! Not a thing!
Coffee 24-7 Nothing everything was good and clean staff was helpful
After trying an online app to help me find a hotel, closer and cheaper to my sons apartment. Well let's say that was a HUGE MISTAKE. This hotel was way worth the money paid. Hmmmm .. ordering a pizza took 2 phone calls. But still was quick. So, nothing to dislike here.
Good selection of breakfast items. The room was big. Staff was friendly abd helpful Pretty noisy and hard to sleep. Beds were kinda hard.
Breakfast spread was rad! Service was great. If I had to find something to complain about... The remote for the tv was kind of crappy but that's just being nit picky.
They held my money and never returned it back to my account.
The staff was very accommodating and nice. Room was always clean. The pool is outside next to the hotel next door... Must share a pool? The mattress wasn't very comfortable.
Beds were really comfortable Pool was closed .. Summer time
The room, bed, and pillows were great. Hundreds of channels available through DirecTV. The mini-fridge was a great place to keep snacks for our 19 month old cold. Plenty of room to stretch out. There was hideaway bed that we didn't need to use. The pool and hot tub were nice. Breakfast was mediocre. Do-it-yourself waffle maker, circular thawed egg patties, and paper thin bacon. There were also breads, yogurt, coffee, and fruit. I'm not complaining about the breakfast's middling quality because it saved us quite a bit of $$ from eating out every morning. Our AC went out on day 2 of our 5 night stay. I told the front desk about the AC around 8pm. They installed a new unit the following morning.
Housekeeping and Internet/cable service was great. Breakfast was good as well Restless nights. Stayed in room 104 and you could head every step the people above took. Sounded like someone would fall through the floor...... So I paid to get no sleep for 2 nights. Asked staff if I could change rooms and if there was a charge I would pay the difference. Staff said since I booked through a third party there was nothing they could for me. Wow no service! So much chlorine in the pool in which it would make you cough after 30 minutes of being there while your eyes are burning and one of my children through up because of swallowing the water! Awful stay and experience
Decent rooms and breakfast, friendly staff took my shoes off at the desk in my room. the next morning, i have at least a dozen welts from being bitten by something.
I was impressed that they emailed me before arrival and asked me for preferences and came through on those. The first floor room was convenient to the pool and lounge/cafe, very roomy, but it was also quiet even with a sports team in the building. Nothing. It met all my needs we were in town for my nephew's Graduation.
Clean, quiet and comfortable.
I loved everything about this hotel!!! When I made my reservation online with kayak I was just expecting a regular hotel room. When we arrived in was shocked at how nice it was! Everything was really clean, the room was actually a suite with a full kitchen and living room. My husband and I had our two daughters with us (1yr & 6yr) they provied us with a crib for the baby at no additional charge. The staff was really friendly and helpful. The guy at the front desk even helped me look up daycare nearby. The complimentary breakfast was awesome. They had different options daily. And as much as I hate to say it my youngest daughter got sick and vomited at breakfast and the kitchen staff was so kind and helpful. I really appreciate that especially in such an embarrassing situation. So thank you Hayatt House, you'll definitely being seeing my family again!!
rest for a family with a small child. fridge stove microwave. plenty of space to spread out the multitude of bag that comes with traveling with a small child. only downside was no bath tub stand up shower only at least in the room I was in. definitely going to look for this brand next time we travel
The hotel had everything you'd need for an extended stay. Full size appliances including a dishwasher. It was very clean. The king size bed was comfortable. The shower was a large warm walk in. The hot breakfast was good and included an omelet bar. I'd stay here again. The tvs were older and throne in the the livin area was fuzzy but did include a DVDs player.
The beds are comfortable, the suites are fresh-feeling, clean and the lobby and bar feel good. Free cookies at 3PM! :-) Laundry room. OK weight room. The staff is extremely friendly and helpful. There is a pool which I saw many people using. I don't swim. There are places to sit outside if you want to. Good freeway access and close to a great mall with lots of restaurants and shops. The bar closes at 10PM. Seriously, this just seems to cancel out the point of having a bar in a hotel. The "high speed wifi" is definitely not high speed. No pullup bar in weight room and very limited space there. The maid came to clean our room at 7:15 AM. Way too early.
no included breakfast
every staff member was wonderful, professional, efficient, helpful
Friendly and helpful front desk staff. Happy hours prices were good (although I would not eat at the restaurant with that menu with those prices). I also thought the coffee bar was well run. Had mini-fridge in room I don't know if it Denver or if it is the hotel, but after flushing the toilet it takes like 5 minutes to fill. Also would have been nice if there was a shuttle. No microwave. No breakfast buffet.
The rooms were nice and clean The confusing layout of the place was frustrating, and the indoor pool was questionable
Location. Ease of travel to other sectors.
It was easy to check in, and the room was beautiful. There was no way for us to get food late night.
The staff was friendly, the room spacious and clean The food served at the breakfast buffet was subpar, the fruit and juices were the only thing palatable. By booking through kayak I didn't receive my HHonors for the stay.
Great safe location Cleaning staff very loud in hallways early in morning.
Rooms are clean. Both breakfast and dinner is served which was surprising. Heavy walker above my room which is no fault of the hotel.
the hotel was clean and the staff was nice and polite. The location is always great for us because it is a quiet neighborhood and there are many things to do nearby. our second morning there, we had very low water pressure. May have been due to everyone taking showers at that time.
Location Old linen. Elevator closed on my bag and wouldn't open back up! Safety hazard!
The price was great and staff excellent. Location great if you need to stay near Park Meadows or the DTC. Not good if you have business in downtown Denver. Nothing. It was great.
I was led to believe each room included a microwave and refrigerator, our room had neither.
It was great place to be. Food menu can have more vegetarian options.
Good value for the money. Parking on the opposite side of lobby entrance.
Extend the breakfast at least until 10:30
My wife and I stayed at this hotel this past weekend for a quick weekend getaway while my mother in law watched our two little boys. We had a great time and this hotel was very impressive. The front desk staff was very helpful and switched us to a room with a King Size bed after we realized we had booked a double. The pool was warm and very relaxing. The bed was comfortable and the breakfast was delicious. I would recommend this hotel in a heartbeat. There really wasn't anything about this hotel that I didn't like. Maybe if we had stayed longer we would have noticed something, but during our shor stay, everything was excellent.
Modern furnishings and great location Coffee bar/front desk was confusing
Room was very clean and updated. Hotel staff was super friendly and helpful. Continental breakfast was a nice bonus too
Love the room and Location We were told in our reservation that we would get a king size or queen size bed and we were given two doubles. That did not make for the romantic weekend that my wife and I had planned. And when we asked about getting a single queen or king we were told there were none left even though we had root quest in our room well in advance. We are extremely disappointed.
Breakfast- continual effort to maintain cleanliness and to keep things supplied. Micki++ Easy use business center, fridge, one room w/ multiple areas (lounge, dining, work, sleep) Piles of towels & linens outside of rooms looked AWFUL & a 1st! Families near solo traveler, Numerous dirty bowls, broader tv selection, wanted a single but got a double twice.
It was beautiful. The people who worked there were so nice and really friendly and professional!!!!! They continued to surprise us with their caring ways. We have told everyone we know about this place. We had a wonderful stay and would LOVE to stay there again. Thank You so much for all you do!!! We were so so happy!!!!! Thank You, Tamara Alter P.S. We also stayed one night at the Hyatt Regency Denver Tech and it was not as nice as this. There wasn't anything we didn't like. Wonderful stay!!!!!
Nice friendly staff. Breakfast was delicious. Clean Amenities. someone kept smoking in their bathroom and using the exhaust vents. So we would come back to our room and bathrooms smelling like a chimney. We were told too pit up with it for the night and see if gets better. The next day was much worse and the only thing they could do was all its to pack everything up and move to the other side of the building. It would have been nice to to take care of the problem or give its a partial refund or something but that did not happen.
This is our 2nd year staying at this location for our family reunion and the atrium is a wonderful gathering place. Great value!!
This was a great place to stay with kids. I took my daughter and 4 grandkids and all had a wonderful time. The adults love the separate room to sleep and relax. Everyone enjoyed the pool and the breakfast.
Breakfast was good and complete for all tastes, rooms very clean, conference rooms for every size, quick multiple elevators A 30.00 charge being put on my charge card for "just in case I incur an expense" and then taking days for it to be refunded back into my account. I did not knowingly authorize that charge.
This is a very new property, modern, clean, up-scale but with a very great price for the weekend! My wife and I entertained our son and his wife along with our grandchild..all in a two-room standard suite..and it worked out beautifully. With the full breakfast in the morning and cocktail hour and munchies for all (except our grandchild of course), it was a tremendous value. The location is perfect for shopping, and seeking out other places to eat..very easy to find off of I25--for tripping around Denver. I asked for a crib and it was delivered immediately for the grandchild. A perfect value and location for a weekend touring around the Denver area!
we enjoyed the facilities. the rates and buffet breakfast every morning and the happy hour. wehave our family reunion there every year and like the openness of the lounge as it give yoy a place to gather. we enjoy using embassy suites for what we do with our families and friends .we will use embassy suites again next year.it has everything we need .your service was excellent and hospality was great. hotel security was just hovered around a person .made you feel uncomfortable.kids in swiming pool area was always being watched and told to not make any noise. just being to strict.always watching. just felt they were to strict.
Happy hour was great and made to order breakfast nice except for the glue fumes from the carpet being replaced Renovation, fumes and noise from construction and carpet glue, broken furniture in the room.
Very friendly staff Awesome breakfast Not walking distance to food or shopping
Upon entering we were welcomed with a smile by the staff and the hotel was gorgeous. Our room was big, comfortable and clean. The complimentary breakfast was the best I have ever experienced at a hotel. When I'm in Denver again I know I can always count on this being worth my money.
An excellent location and beautifully maintained. Rooms were very comfortable with great thought to detail and layout.
This is a nice property - with friendly, helpful staff. We have stayed there about a dozen times. Convenient, easy to get to and a short trip to both downtown and DEN Intl. Great value.
Everything was great, very solid breakfast as well Slow elevators
Extremely nice rooms, good room service. Prices of movies on TV. Way overpriced.
Everything about this place is excellent. The staff, the room, the bedding, the facilities, everything. I liked everything.
Great breakfast. Wonderful staff. Great rooms. Good wifi. Bathroom is very small - hard to close door without hitting feet. A/C was a bit wonky, but we got it to work.
The room was beautiful, roomy. Bed was very comfortable friendly staff. I had a coffee stain on my sheet.
Rooms are so spacious! They look very nice and clean PLUS the free breakfast is great enjoyed my stay will definitely stay here again.
The hotel was clean and comfortable. The front desk attendant was very helpful and courteous. Fridge and microwave in the room were definitely a bonus. Great price, great quality and look forward to staying here again when we're in the area! Nothing
Workout room was nice. The lady doing breakfast was a great employee and was definitely doing her best to help everyone. I did not like how low the ceiling was in the hotel. The dining space as also very small for the amount of people in it. I felt very confined in the space.
Clean and comfort None
This guest did not leave comments about this hotel.
Ease of getting to hotel from freeway. Our TV channels were not working so we had to move rooms after being settled in..
the location was good for us. I like the free breakfast. The main hot breakfast was in a corner where a line had to form to be next. Others needed to get around the line to get utensils or napkins.
Room was very clean. The beds were comfortable. Spacious room. The pillows.
Clean They will give your room away before 6pm so got might not get what you are asking/paying for!
Staff was nice, location was good. Room was alright small for us. Reservation for incorrect room type, wasn't able to change to a suite like the reservation stated. Pool area not kept up with, jacuzzi water cloudy needed to be cleaned, pool towels were pretty much hand towels. For $---- a night not impressed at all
This guest did not leave comments about this hotel.
Easy freeway access, friendly staff, good price
Closeness to where I needed to be Room was dated and dirty
Bed was comfortable. The hallway had not been vacuumed lately. Material peeling from the ceiling and wallpaper peeling from walls. No attachment for the shower head. At breakfast the oatmeal was so watery that it could be poured from a pitcher. Very limited and poor selection for breakfast. Needs a good woman's touch.
Cost for comfort, this hotel gets an A+. It was extremely affordable, very clean, felt safe, and was very comfortable. Every staff member was friendly and helpful. I would book it again in a heartbeat. No complaints.
recently this particular Days Inn adopted policy of $50 hold on my debit card which I didn't expect, and 12 days after checking out still don't have my $50 back...will never stay at a Days Inn again and will urge all my family and friends not to either
I picked this hotel because I needed a place to stay after a concert at the Pepsi center, and because I had a meeting near the tech center the follow on day. The very courteous and helpful office staff informed me all about the light rail to the Pepsi center, which was awesome because it saved me ~$20 in parking, and eliminated much stress in I-25 travel. The light rail station is within a 10 minute drive. Very convenient. The bed was comfortable, sheets were clean. The bathroom was clean. The water pressure was good, and there was plenty of hot water. The whole hotel was quiet, albeit was on a Wednesday night. The room, which was on the first floor near the front desk, did not have any strange odors. The climate control worked well. For the purpose I needed, I would stay at this hotel again. The room decor is outdated. The bathroom, while clean and functional, had many cosmetic issues (broken floor tile, peeling wall board, some drywall issues).
Very clean and relaxed atmosphere. Great customer service, free breakfast spread in the AM was a good assortment :)
Great experience. Good rate, clean room and all Eco friendly.
room, near mall, decent breakfast, happy hour,pool, and fitness eqpt. noisy outside hallway, safe in room is broken, bathroom door warped -difficult to close room 137
I had just called off my wedding and needed a place to hide out. I found the Element online and it was just what I needed. An efficient, modern room with a kitchenette, super comfy bed and great view. The evening happy hour was a nice way to get out among other people. The pool area was sparse and could have used a hot tub/jacuzzi, fountain -- something to jazz it up a bit. An onsite spa or massage room would have been a welcome addition for the true unwinding experience.
For the price the rooms were good. Nice garden area to sit and enjoy a beer and chat. Staff were freindly. Good parking. Noise everywhere, I could here next door as if they were in the room. The floors and walls are very thin and the noise is transmitted everywhere. Many, many children!!!. Stayed only three nights, one morning house keeping forgot to make up the room and no fresh towels. I will never forget the condition of the toilet bowl whic hwas disgusting. Going back to the Hilton!
Lovely staff, clean, quiet, great area, great beds, accessible and exactly what I was expecting. I would have enjoyed luxurious, expensive bath products, haha. The hotel lacked nothing.
I liked that it was clean. I asked for extra pillows and they brought them immediately. It was very quiet. They didn't have to-go containers for breakfast and I had to leave. They should provide bottled water or a place to fill a water bottle.
The breakfast was really good and the staff was always friendly and helpful. It was close to a great mall and lots of restaurants.