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The hotel is close to the train station.
Close to train station Wifi signal was weak
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
The decor was fabulous! Staff was so helpful. We needed help to get back to Munich when the border was closed to Germany from Austria. They all helped us find an alternate route to get home. They checked trains and buses and provided us with maps and information to cross the border in a stressful time. They spoke English quite well which gave us peace of mind we could trust their understanding of our needs. So glad we booked with them. The room didn't have a surface to set our suitcase on.
The staffs were very friendly and helpful.
location and helpfull staff room very small no air condition
the staff were very helpful, the location is excellent, the breakfast was good, the room was comfortable and clean
comfortable beds,clean room, good service. hotel on good transport routes across the city. also within walking distance of most sights. we felt the breakfast was rather poor for this class hotel.
The friendly and helpful staff and the clean environment was a big plus. Lack of service with luggage resulted in my husband injuring his foot with the heavy trolley. There should be some help with luggage, if necessary.
Near the bus stand, easy to find. Nice hotel staffs n knows the ins n out of the city. No Internet connection in room. No kettle in room.
Location; cleanliness. Very comfortable
centrally located, very nice and helpful staff. Tour companies come to hotel and transport to the tours. Good breakfast too. all rooms are non smoking and no provisions made for smokers.
Location excellent with great value for money. Staff very helpful. Just situation outside the old town area with very pleasant and interesting walks. Wifi was a challenge with no access in rooms, however public access points reliable.
The location, the people and the overall atmosphere for the price was great.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
Great Position Breakfast a bit expensive
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
Breakfast... Comfort Room...
Design, location and services. Next time I will stay in Landhotel Santner.
Nice calm and clean place to stay in a small village not so far from Salzburg. They also had a garage and a sauna department, which were especially nice for our needs.
landhotel Santner was comfortable, and peaceful. service was exellecent. no internet connection/wifi towards the end of our stay.
additional hidden charges.
The Hotel located in the best position of Salzburg area. The staff was perfect. Breakfast excellent. I strongly recommended for someone who wants to visit Salzbourg.
Good Price Quality level, Easy Access to Salzburg, Parking in front of Hotel, Good food in Restaurant (opposite of street) Some dust in the room
A typical countryside hotel. It is close to highway and it is foreseen mainly for the guests with their own transport. The room was spacious with conventional interior. The staff on reception desk was very friendly. There was a coffee/tea machine in the room. The breakfast was very good with variety of food. A few rooms have the common balcony. In the evening we hear the traffic noise that is why we have to close the window. There is no air conditioning in the room.
Not very cheerful. Don't have a smile from the owner in three days.
Great position.. great view over the villages around.. only 15 mins by car to salzburg.
Close to motorway and Salzburg, on the route to Vienna. Good stop on any travel. Well kept solid old style. Elevator. Limited choice but OK breakfast. Nice view of valley from some rooms. Small TV. I will come here again. soap in shower, but none for hand wash
nature, surroundings, sport opportunities, view from the hotel
The location is absolutely beautiful! It was very peaceful and not too far from Salzberg. The room was clean and comfortable. We would definitely stay there again.
Good location, beautiful sights, placed on the hill.
Everything... Nice place, nice surroundings, nice views.
The view from the room Yes,the manager was very aggresive with us and without any reason,ever since we arrived there and she contiuned to be like that all the period.I Would never recommend it to anybody else,also the rooms are not like in the description from the site,they are very poor and old!!!!!!!!
I answer on behalf of my daughter who attended the cycling marathon Eddy Merckx Classic. I could not be there this year - but there is no better place for such kind of activity. Watter a little bit cold for shower after the competition ;-)
The silent, and the panorama.
The service Incredibly small rooms
kitchen, interior design, service, clearness
Hotel is conveniently located for festival goers. Facility is old and room small.
Please write at least 15 words
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
The ambiance and the location The old bathroom, quite unconfortable
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
It was at a very good location,had private parking very close to the hotel, and the facilities. My husband enjoyed the Spa. The water temperature was not good. Sometimes it gets cold in the middle of the shower.
Very nice 2 Twin bed suite. Close to Gardens Under reconstruction. Breakfast was crowded at times with tour buses
Ability to have a wheelchair available...it was a life saver for a guest that ended up not being able to walk around once we got into the city I asked for follow-up and a question on my reservation 3 times to 'firstname.lastname@example.org' with the hotel and my inquiries were never answered.
the rooms were beautifully decorated the location was not as central as I would have liked
location, room size, helpful staff
Good location, very nice staff, the sauna/spa downstairs was also very comfortable. Good buffet breakfast.
not too far from center the restaurant "Pitter keller"
Close to Railway Station and Town. we went on many rail trips The Resturant was closed but we were not informed until we looked for it in the evening. The beer kellar was promoted but was noisy and far too much tobacco smoke
We got in early, at 11am, and they let us check in and the room was ready. no
Great hotel, friendly staff, very good breakfast, great location
clean, comfortable, everything was excellent, it is the best hotel of four hotels i have been in it would be better if the breakfast was included with the rate of room i have payed
Beautiful scenery. Very close to Salzburg and the lakes area.
The owner speaks good english, is helpful and good adviser. The room in the guesthouse were we had been hosted instead of hotel, was unpleasant: bad sound insulation, used furniture, ancient towels, freezing over night.
Very helpful and informative staff. Very good location
Hotel staff were very friendly and helpful. Nice location and comfortable room.
A pleasant family run hotel/pension without any frills, with friendly staff and a good basis for a sporty weekend or a visit to Salzberg. Parking was a bit limited, had to park on the side of the street.
Excellent service, nice location 7min away from salzburgring Very hard beds
the daims around the house
Pension breakfast is very good. The room and Bulding is comfortable and designed nice, include elevator. Very close to salzburg -7 minutes.
The hotel is managed by a very nice, efficient and helpful family. The hotel was very clean and the space of the room was very well used. It's location is very convenient to travelers as it's close to both cities and country sides zones.
Staff very helpful, but hot at night.
Business trip to Munich
The service was impeccable and the room was spacious
Location was a important factor. Love the decor too!
location near the center
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
Good location. Toilet is immaculate. Single room is small
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
Location to everything was great. The food and service in the restaurant was good too.
The location of the hotel was great. It was near the Central railway station which services local and International travel. Breakfast was good.
The room was dark and dingy on the basement floor. My room was off a dark hall that had a door that opened directly to the street and was insecure. The hall was very noisy with the sounds from the street. The room had a overwhelming musty smell. The staff was not helpful with my concerns about the room stating that there was nothing they could do because they were full.
I liked how the front desk signed us up for a particular tour.
Friendly Staff. Location. Sound proofing was excellent. i say this because the hotel is on a main road and overlooks a railway bridge and no sound really came into the room.
I really enjoyed the breakfast and the location was excellent. The stricktly non-smoking room, while on the same floor I think there were some smoking rooms.
The hotel is in a convenient location near the train station and the Mirabell park. Also, the staff was courteous and the breakfast was very good. There is also a computer with free internet in the lobby, which is always a plus. We booked a 4 person room but it was really just a large room with a pull-out couch that was very uncomfortable, as they normally are. The room was quite drab with nothing on the walls. Also the shower head was not functioning. We sort of got the impression that this 4 person room is not booked very often and the hotel treated it as such.
It was near the train station and close to the bus stop. The pillows smelled like perspiration. It was awful!
Very very professional staff. Excellent all round the house Wouldnt have a single complaint to make
Within walking distance of the main sites... Nice bar that is open till 12.. Great breakfast.. Plenty of parking!!
The breakfast buffet was amazing. The location was close to the train station and Mirrabel Platz.
Good location and friendly reception. Free tea, coffee and soft drinks available in lobby. Clean rooms and a reasonable variety on offer at breakfast. No bar in the hotel which I would have expected for this level of hotel. The decor was tired in the rooms and needed a refresh. Minibar not restocked the following day
Location was great and the hotel staff were very helpful.
It was great. Easy to get to and right beside the old part of Salzburg. Perfect location. We traveled with a 10 month old and a 2 year old. The staff was great with the children and met our needs as soon as we asked. They even recommended great places to have dinner.
Free fruit juice Description of location - NOT at address stated!
the location was good. close to everything salzberg has to offer. One negative is the church bell rings in the middle of the night.
Amazing last floor room, like a suit. Really central
No air conditioning
The front desk staff were very helpful. Breakfast was very good. The room seemed a little tired.
Very nice room, excellent breakfast, ... 10/10
Breakfast was excellent. Electric receptacles were worn-out. Had to hold plug into wall for shaver and/or curling iron.
Nice staff It's more like a 2 stars hotel. The furniture is 20 years old. The rooms are not soundproof at all, we could hear people talking in the next rooms as if they were near our bed. The towels were with stains and hair.
Very good situation, car parking carage (public) near the hotel, good breakfast, clean and confortable room.
This hotel is excellent from reception check-in to check-out. The staff were superb couldn't do more for you even if they tried. The breakfast room and selection of food was perfect. Our room was like a home from home. We will stay here again.
1) Spacious and bright rooms 2) Excellent service and breakfast 3) Courteous staff, especially there was a gentleman on the reception in the early hours of the morning, we arrived by train from venice and when our room was not yet ready he gave us a very good reception and service with a smile 1) More english channels required on tv 2) Should start having 24 hours room service as everything around salzburg closes at 6pm
Easy to find and quite central Efficient staff Good sized rooms Reasonable value for overnight stop Smoke is the biggest problem with this hotel. It permeates throughout the hotel bedroom corridors and into some bedrooms. Noisy traffic if windows open. Beds thought uncomfortable by some of my friends
Receptionists very helpfu1l
The hotel is well located, only a few minutes walking from a pedestrian area, and about 10/15 min from de old town. The people are nice and well informed about visits, concerts, points of interest, etc. The breakfast is simple but good. The rooms need a remodelation, mainly the bathrooms. The curtains doesn't isolate the sun, so when the sun rises it's almost impossible to sleep.
Great location. And the sauna-relaxing. Great service.
Breakfast was good. It was very nice to have a programme/update for concerts, weather etc. for the day in the restaurant at each table. hotel doesn't have an airconditioning which might be a problem in the summer months however for the period of my stay using of fan was OK. The shower tube is really small. Use of internet is a bit overpriced.
Was well priced, a short walk from all the sites in Salzburg. Modern and well kept. Electricity to each room only turns on when your room key is in it, which can be tedious especially when charging devices. Breakfast was not included and would have cost €10 otherwise.
Very short walk to the city center, very convenient! Also reasonable parking in a garage.
asked for a quiet room which was perfect. Location was great for the bus stop to airport and also for the old town, both about an easy 10 min work
Great location near the center (5 minutes walk) and not far from the train station (10 minutes wallk), nice cozy atmosphere in the hotel, clean and fairly comfortable room, very fine breakfast, friendly and helpfull staff. We really enjoyed are stay there, very good value for money. Highly recommandable, Somebody could find street noise a bit too loud.
The warm hospitality shown both by the reception staff and the Breakfast Room. The House Keeping was meticulously done. The inputs/suggestions given by the reception staff was very useful in making our stay a pleasant one at Salzburg.
We have many many nice things to say about the Achat Plaza....Good location between train station and old town.....spacious room.....very modern bathroom.....air conditioning (every day we were there was over 90F)...good selection at breakfast.....very helpful staff.....free bottle of water at welcome.....free wifi.....excellent restaurant for dinner......nice lounge area with comfy furniture.....easy access to the bus lines.....nice exercise/sauna room on top floor (didn't actually use it- all of Salzburg was a sauna while we were there)......very nice running route if you're a runner, through a beautiful park and back along a pedestrian walkway by the river.... No complaints at all- the Achat was really a wonderful place to stay and we highly recommend it. It was obvious that this is a well cared for hotel that values the comfort of its guests.
relaxed and very comfortable
Quiet and clear room,but pricey.Breakfast is poor for12euro. The receptionist in the evening was not welcoming at our arrival,he seemed hired from street by the hotel,not plite.we booked 2 superior double room,one room with free coffee and tea and with a kettle,the other room with nothing,I have go downstairs to ask for the kettle.The next day there was still no coffee and tea.In spa area,no spa at all,only sauna,and I can not call the palce for children a play ground,there was really nothing,so they are just misleading.Highly not recommed,for sure will not stay there again.
comfort of the bed
we stayed for one night. everythink was ok.
Rooms were comfortable - beds were very comfortable. The shower & toilet facilities were in the room but separated by a door, improving noise reduction. Breakfast was typical European, but a wide selection & generous. It's fairly close to old town Salzburg, walkable but a stretch with smaller children; the hotel is close to bus lines, though. Traveling with a family of 6 - 3 adults and 3 children - caused us to be creative with our sleeping arrangements, even with triple rooms. The staff very thoughtfully put us next to one another, though, which made it much easier.
A good hotel. Good size rooms and excellent shower. Close to train station and easy walk to old town.
The hotel was located within walking distance of bus routes. We had problems with stairs to access our room which is not helpful to an elderly person who uses a cane. The restaurant was smokey;the food was good.Our bed fell apart ......
Great room. Great Breakfast
the rooms were very nice, large and soundproof.
Some bathrooms have leaking problems. My brother's room had some yellow liquid leaked into his bath. It was really disgusting.
Centrally Located close to Old Town and Railway Station
Bistro Bar Unfortunatly just a little quiet.But we assumed that it was because its out of the main season.Prehaps you could offer special return deals to anyone who has used the hotel for holiday breaks
location in city centre, value for money, cleanliness of room staff was friendly but not very effective. there was a queue at the checkout, which prompted me to leave without getting a receipt, whcih I had to request by phone after the stay
Central to old town, and staff were very friendly and helpful
The 'creature comforts' make all the difference, but a hotel is nothing without it's staff and in this case they were fantastic. That there was not a No Smoking area in the main communal areas.
Great location, quiet and relaxing. Room was very nice and did get an upgrade as it was my birthday. My girlfriend contacted the hotel in advance of our stay to organise a surprise cake and bubbly on arrival as a surprise. The hotel forgot this and she was really upset as she had to speak to the hotel and then the receptionist did not even apologise despite acknowledging it was their mistake. Despite cancelling it - the cake and bubbly was there when we returned to our room, but warm and by then we didn't want it - we were still charged for it!! This did take the edge off our stay unfortunately.
The staff in the Sheraton Hotel were excelent. They all had excellent English and knowledge of the area which made our stay more enjoyable and memorable. Only fault I had was I thought I had booked a Double room however when we got to the room It was a Twin. Would advise people to ensure on Check in the room u get is what u booked.
The hotel staff were extremely professional and very helpful. The rooms were fabulous. We enjoyed our stay very much and would return again. no complaints at all. Everything was wonderful
Very, very friendly, informative and helpful staff throughout the hotel. From check-in, at the restaurants, the Concierge - their friendly, helpful attitudes will bring me back.