Guest reviews
Overall rating
6.7
Good
Based on 4 reviews
Cleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
7.0
Value for money
6.0
Pros
"Staff was very friendly."
(in 153 reviews)
"good location, nice car, no queue."
(in 337 reviews)
"Car was clean ."
(in 29 reviews)
Cons
"Car not available at pick-up."
(in 16 reviews)
"Hidden fine print mandatory insurance."
(in 156 reviews)
"Extremely poor customer service bordering on rude."
(in 14 reviews)
Recent reviews
Traveler rating
2
0
1
0
1
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10.0
Pros: Actually my trip was cancelled by me and I didn't have any problem with Europecar.
Cons: But I also had purchased an insurance policy by Alianz. Europecar reminded me to cancel insurance also but Alianz haven't replied to my requests. So I've lost money for insurance.
review from
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8.8
Fast
Pros: Location
review from
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2.0
Pros: We didn't die.
Cons: No pick up at airport which had been arranged. Taxi to office at my expense. Car was not ready for 2 1/2 hours- meant we had to drive at night which I wanted to avoid. Male rep pointed to left rear tire then to the where the jack was located. Tire went flat as we got near our hotel first night. Jack was not fitted for the vehicle (which had 97,000, kilos on it. Also duct tape on running panels, both sides of car.) Returned the car early but office was closed despite the sign saying they were open from 3-7 pm We were there at 5 pm. Was charge $40 for the flat time despite extra insurance I bought. Would never rent from Europe car again.
review from
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6.0
Nice experience
Pros: They offered us a new Toyota
Cons: Insurance was offered, which we took, but later found out that it only covered 80 percent. Extra drive if not a spouse/ husband is extra $5 per day.
review from
Where can I find Europcar car rentals in Cusco?
Top tips for renting a car from Europcar in Cusco
- 25% of our users found rental cars from Europcar in Cusco for $39 or less
- Economy rental cars from Europcar in Cusco are around 35% cheaper than other car types, on average