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Book Europcar car rentals

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Europcar customer reviews

6.2
Okay4,177 verified ratings
Pros +
  • "Excellent staff, support and service." (in 101 reviews)
Cons -
  • Worst rental experience of my life. (in 28 reviews)
  • I would never rent a car from there again. (in 22 reviews)
  • The customer service lines should be in English if serving English speaking countries. (in 16 reviews)
Show reviews that mention
Traveler rating:
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L
4.0 Mediocre
Got extra fees added at the airport, €50 extra a day
J
2.0 Poor
I booked this company specifically because it was listed as “Terminal” pick up. I showed up at the counter, and they told me there would be a ~600AUD additional charge to pick up at the Terminal. Otherwise I had to get a shuttle bus to the off-Terminal site. I was travelling with my wife, large bike box, 3 suitcases and we booked the Terminal pick up so we didn’t have to worry about anything fitting or not fitting in the shuttle van. Had to waste at least 2 hours waiting for the shuttle and driving to the pick up for the pickup and return. The price we paid reflected Terminal pick up/drop off. Customer service lady clearly skipped customer service onboarding and had the attitude of “not my problem” even when I showed the Kayak confirmation email said Terminal. Because her system said a different location, of course she was right and the customer was wrong. Would not book again. I still don’t understand how in 2025 the car rental industry is still a mess and usually a terrible experience.
A
4.0 Mediocre
Gave me the car without a full tank, but charged for returning it with the same level.
P
8.0 Very good
Long line for pick up. For some reason the process seemed overly complex.
A
2.0 Poor
When picking up the price of the rental skyrocketed to nearly 3 times what was booked. The car would not connect to the phone, they tried to add a Bluetooth dongle but that only worked for 3 blocks. Corded didn’t work. Navigated by holding the phone not great when driving on a new side of the road. Felt like a bait and switch. Would never rent from them again.
A
4.0 Mediocre
Customer communication needs to be more polite not straightforward not impolite. Gental man at the counter was great and helpful.
A
2.0 Poor
When booked it was showing car in terminal..but when reached have been adviced car was off the terminal..had to wait for 40mins for shuttle to pick me up…during rental…had flat tyre and they asked me to wait 1hr which was not acceptable
A
2.0 Poor
The pick up was too long and disorganized.
J
4.0 Mediocre
Shocking & pathetic sums it up. The car was described as suitable for 5 passengers, which it certainly was not, we were 4 European adults. There was no provision for an upgrade to a larger vehicle, which we would have done but there were none available! At KLIA Airport? Hard to believe. The cost was extremely expensive - it worked out to $460 AUD for 3 days! What a rip off! over $100 a day! for a proton buzz box of a car. Never again. It would have cost another $70 if I had dropped it back before opening time at Senai airport. No it was very disappointing from what I though was a reputable car hire company.
A
4.0 Mediocre
Europcar is actually Fox Rental. The agent at the check in counter was not able to explain why I had to answer certain questions (got example why was being asked to sing to confirm I have not taken an airport shuttle to get to their office). I've also asked for no insurance extras to be added. After dropping off the car I've realized they've added LDW and LRP optional insurance. I have a feeling I will never see these refunded, despite having asked for no extras at pick up. Just another zero transparency car rental company. The car was dirty on the inside, full of crumbs, a half empty bottle and napkins. The drop off process was quick however and someone assisted me right away. They location of the drop off is not too far from the escalator to the terminal shuttle.

How other car rental agencies scored

Europcar car rental prices in the United States

Discover the best prices for you by selecting your travel dates on KAYAK.
Toyota Yaris car
Toyota Yaris
or similar Small
2
2
4-5
$18/day
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Nissan Versa car
Nissan Versa
or similar Small
4
2
4-5
$18/day
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Toyota Corolla car
Toyota Corolla
or similar Medium
5
3
2/4
$19/day
View Deal
Nissan Altima car
Nissan Altima
or similar Large
5
2
4-5
$20/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$25/day
View Deal
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$24/day
View Deal
Ford Expedition car
Ford Expedition
or similar SUV
5
2
4-5
$52/day
View Deal
Dodge Charger car
Dodge Charger
or similar Luxury
5
5
4-5
$21/day
View Deal
Chrysler 300 car
Chrysler 300
or similar Luxury
5
5
4-5
$38/day
View Deal
Class Special SUV car
Class Special SUV
or similar SUV
5
5
4-5
$16/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$18/day
View Deal
Ford EcoSport car
Ford EcoSport
or similar SUV
4
2
4-5
$20/day
View Deal
Kia Sportage car
Kia Sportage
or similar SUV
5
3
4-5
$21/day
View Deal
Hyundai Santa Fe car
Hyundai Santa Fe
or similar SUV
5
3
4-5
$21/day
View Deal
Jeep Wrangler Unlimited car
Jeep Wrangler Unlimited
or similar SUV
5
2
2/4
$27/day
View Deal
Best rates found by KAYAK users in the past 48 hours.

Where can I find Europcar car rentals?

Address

5757 S Semoran Blvd

Hours

Phone

+1 407 930 9520
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

San Francisco
Small
$71/day
$42/day

Top tips for renting a car from Europcar

  • 25% of our users found rental cars from Europcar for $58 or less
  • Book your rental car from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Medium rental cars from Europcar are around 4% cheaper than other car types, on average.

FAQs about renting a car from Europcar

  • How much does it cost to rent a car from Europcar?

    On average a rental car from Europcar costs $55 per day.

  • What is the most popular rental car from Europcar?

    Full-size (Holden Commodore or similar) is the most frequently booked rental car type from Europcar.

  • How many car rental locations does Europcar have?

    Europcar has 4,866 rental locations worldwide. Take a look at our Europcar rental location map to find the best rental cars near you.

  • Which countries does Europcar have rental car locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to rent a car from Europcar for a week?

    On average a rental car from Europcar costs $388 per week ($55 per day).

  • How much does it cost to rent a car from Europcar long term for a month?

    On average a rental car from Europcar costs $1,662 per month ($55 per day).

Everything you need to know for your Europcar car rental