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Europcar customer reviews

6.2
Okay4,190 verified ratings
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A
2.0 Poor
Europcar charged me for a scrap mark on a tire. 220$ charge. The tire is perfectly functional and I showed the guy an image of the scrape pre-existing my rental from images I took before I accepted the car. He ignored them and told me to appeal. I know full well they just wanted more money from me and assumed I wouldn't do anything because I had to travel the same day. I will never use this company again or recommend them to anyone. Horrible company. And to add fuel to the fire they charged a surprise insurance fee of 1700$ at checkout when I picked up the car. They dont disclose this to you when you make a booking on Kayak.
A
10.0 Wonderful
Great customer service
A
2.0 Poor
The experience was very bad because the agency ois not agree to handle me the car only in condition that I pay the double price for an insurance.
A
8.0 Very good
Great as always. Thats why I keep going back. Great service by staff member. Quick in and out.
A
6.0 Okay
Not advertised that the cars are about a 10-15 minute drive away with a shuttle that only foes a pickup approximately every 30 minutes. We did not get to our car until 51 minutes after getting to the agency office. The office itself has one broken chair and one functioning chair, so expect to stand for some time! Everything was explained well, though the car we got was a little but of a downgrade and the check out agent was hesitant to mark down scratches on the car. Returning the car took time as well as the agents don’t have a clear line and prioritize people departing over returning. I am disappointed that this company also rents Chinese cars. Would use this business again if I had a lot of time to spare and the price was lower than their competitors.
A
6.0 Okay
Make the pickup of the hire car quicker. I was stood in a queue for over an hour. Make sure the car is clean. The rental car had food crumbs everywhere
D
10.0 Wonderful
Excellence all round - such great service at pick up and drop off
P
8.0 Very good
At first was given a polo wolks, was a very poor car. asked for another car and they didnt have. Magic, ended up with an A1 audi 2026. Car was fantastic but unfortunate that I hate to push hard to change the car
A
2.0 Poor
I was forced into a scam at the Europcar Quito Airport counter. Upon arrival, Europcar refused to honor my prepaid voucher. The counter agent explicitly stated that the rate was a special price that did not cover the minimum requirements to take the car. They refused to release the vehicle unless I paid an extra $589.03 for mandatory local liability insurance and coverages, despite my credit card covering collision and liability. Stranded at the airport with no alternative, I was forced under duress to pay the additional $589.03 just to get the keys for a vehicle I had already paid for. Withholding a prepaid rental to force customers into paying double at the counter is extortion and a total breach of contract. Kayak is actively routing customers to rental providers that engage in predatory practices and refuse to honor prepaid bookings. I have already initiated a credit card dispute and demand a full refund for the forced charges.
A
2.0 Poor
Terrible experience with Europcar Italy. Car broke down with a serious gearbox fault — unsafe to drive — and we were stranded with my family for over 4 hours waiting for a replacement. When I complained, customer service falsely claimed it was just an “air conditioning issue,” despite my video evidence proving otherwise, and refused to compensate for the time lost. They also buried a €39.68 “Family Pack” charge in the paperwork without ever explaining what it was, then refused to remove it. A wrongly applied fuel charge was only refunded after I provided my own proof. Dishonest, unhelpful, and not worth the risk. Avoid.

How other car rental agencies scored

Europcar car rental prices in the United States

These are the best prices for Aug 30 - Sep 6.
Mitsubishi Mirage car
Mitsubishi Mirage
or similar Small
2
2
4-5
$13/day
View Deal
Nissan Versa car
Nissan Versa
or similar Small
4
2
4-5
$13/day
View Deal
Toyota Corolla car
Toyota Corolla
or similar Medium
5
3
2/4
$14/day
View Deal
Nissan Altima car
Nissan Altima
or similar Large
5
2
4-5
$16/day
View Deal
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$22/day
View Deal
Dodge Charger car
Dodge Charger
or similar Luxury
5
5
4-5
$33/day
View Deal
Chrysler 300 car
Chrysler 300
or similar Luxury
5
5
4-5
$41/day
View Deal
Ford Mustang Convertible car
Ford Mustang Convertible
or similar Convertible
5
3
2/4
$179/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$14/day
View Deal
Ford EcoSport car
Ford EcoSport
or similar SUV
4
2
4-5
$15/day
View Deal
Class Special SUV car
Class Special SUV
or similar SUV
5
5
4-5
$16/day
View Deal
Kia Sportage car
Kia Sportage
or similar SUV
5
3
4-5
$16/day
View Deal
Dodge Journey car
Dodge Journey
or similar SUV
5
3
4-5
$20/day
View Deal

Where can I find Europcar car rentals?

Address

5757 S Semoran Blvd

Hours

Phone

+1 407 930 9520
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

San Francisco
Medium
$61/day
$39/day

Top tips for renting a car from Europcar

  • 25% of our users found rental cars from Europcar for $53 or less
  • Book your rental car from Europcar at least 12 weeks before your trip in order to get a below-average price.
  • Medium rental cars from Europcar are around 21% cheaper than other car types, on average.

FAQs about renting a car from Europcar

  • How much does it cost to rent a car from Europcar?

    On average a rental car from Europcar costs $113 per day.

  • What is the most popular rental car from Europcar?

    Standard (Vauxhall Insignia or similar) is the most frequently booked rental car type from Europcar.

  • How many car rental locations does Europcar have?

    Europcar has 4,974 rental locations worldwide. Take a look at our Europcar rental location map to find the best rental cars near you.

  • Which countries does Europcar have rental car locations in?

    Albania, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guernsey, Guyana, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Lucia, Saint Martin, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Tanzania, Thailand, Togo, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Türkiye (Turkey), Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia and Zimbabwe

  • How much does it cost to rent a car from Europcar for a week?

    On average a rental car from Europcar costs $791 per week ($113 per day).

  • How much does it cost to rent a car from Europcar long term for a month?

    On average a rental car from Europcar costs $3,388 per month ($113 per day).

Everything you need to know for your Europcar car rental