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helpful curteous staff, there english was good, we got in late and they made us feel welcome, made sure our needs were met, rrom and facilities first rate and cost most reasonable, we were hurried or harassed after meals or check out
Extremely comfortable hotel with a very friendly and helpful staff.
The parking location, the staff and its location. no dinning facilities accept for breakfest.
I liked the staff. The arrange a driver and he he helped us located records of my great grandfather and greatgreat grandfather that we never new about. The owere even drove us to dinner at another hotel and arranged the menu for us. All the recommendations were great. Staff was good in English. Our driver even took us out to lunch and we got to met his wife. I can't say enough good things. Wonderful people wonderful hotel.
Very friendly and helpful staff, centrally located and good parking facilities
That is was located near the center of town.
large room, views of the mountain breakfast, general facilities
This hotel was great in many ways the staff were superb the facilities were ideal and the food as good as we had ever had the owners were hands on and they were fantastic hosts it was also a great base for discovering the abruzzo region
Pleasant relaxing atmosphere, view of mountains, very polite and courteous staff Dining room offered very good Dinner menu and variety of wines 10 minute drive to Sulmona, where they also have a Luxury Hotel, Pool area and grounds were very picturesque, especially in the evening with the lighting
The staff was good, accomodating and friendly. Parking was good. Location close to city and highway. Room view was excellent. Hotel was clean. The air conditioning didn't work. The room temperature was 30 degrees celsius and very unconfortable. The hotel did supply fan when requested.
Staff was very accommodating, food was good, surroundings were well kept and clean. The view of the mountains was spectacular. We would definitely go back.
Extremely hard mattresses!
Beautiful place, beautiful views, pleasant staff For those who wish to visit Sulmona, and arrive by public transport (I arrived by train), it is a bit too far from Sulmona to walk
The best thing about staying at Hotel Santacroce Meeting was that it was like staying with family.The owners of the hotel could not be anymore accomodating.The entire staff was very pleasent and friendly ,especially Francesco.I would highly recommend this hotel to family and friends.The food at this hotel was fantasic!!!!!! The rooms were very clean and spacious.I cannot say enough about the staff ,everyone from the front desk to the people who made sure our room was clean and tidy every day.The pool area was were my my wife and I spent most of our time.It was a good size inground pool which had jacuzzi jets .The pool surrondings were gorgeous. There were tables surrounding the pool with very large umbrellas and tables.thank-you del casoni none
Settings and location
Attractive & well-landscaped facility in an industrial area. Very comfortable and good value. The 2 English-speaking hotel staffers at Santa Croce and it's sister facility, Hotel Orbis (spelling?), near downtown Sulmona were very helpful to us. The industrial location was an odd placement of this nice hotel. Bit of an oasis in an unattractive location. We thought we were in the wrong place until we saw the sign. The address made it unable to find on Mapquest. We found it through the highway signage on ss17.
Beautiful Hotel with a really good restaurant and nice rooms. Lobby and bar area were clean and appealing. A little difficult to get to the beach. Wi Fi was not free as listed on Booking.com material.
The staff were really lovely and very very helpful. The hotel arranged transfers to and from the station, they also arranged transport to the Sangro River Commonwealth Cemetery all of which were free of charge.
The staff are very helpful and courteous. The rooms are spacious and clean. The entrance from the road to the hotel makes no sense and has no sign!The landscaping outside does not compare to the inside.The shower stall is much too small!There was no restaurant open during lunch or dinner time and the gym was closed as well.
Hotel Staff The on-line directions to the hotel, given on the booking.com web site were completely wrong.
Everything from the food to the staff to to hotel could not have been better
The magnificent view from the balcony, comfortable and beautiful room, restaurant with live music and tasty food, visited by nearby inhabitants. The hotel is situated 12 km from Gembarale town near Gembarale railway station. The real GPS coordinates of the hotel are N 41.88694, E 14.24748.
family type atmosphere, probably best foodand service in italy.. great place
Very nice hotel. Special and attractive design. It is a pleasure to come back to it after a long day out. Convenient location for touring the area. Kind and friendly staff. The buffet breakfast could be improved.
The location is quiet and central for touring the beautiful region. The staff in the dinner dining room were very attentive. Breakfast was very limited in choice.I would also have preferred to see breakfast coffee/tea on the buffet instead of having to go and find someone to serve it.The location of the hotel is incorrectly described and mapped on the web site
We loved the ambiance of the place. Also, we thought the staff members did their best to satisfy all of our needs even though there was a language barrier. The restaurant manager, who could speak English, went out of his way to provide us with detailed maps to find our way to a remote village as well as our way back to Rome. We had trouble locating the hotel due to the adddress given on their site. We actually traveled to the town of Gamberale, which was a long trek up the mountain only to find out that we had to travel back down it. This misleading information should be corrected on their site. Also, I wish that the breakfast buffet offered more fresh fruit on the second morning.
A great hotel and a wonderful family running it.Caring and very thoughtful from the beginning to the end !Lovely room. That we couldn't stay longer !!!
I had a very pleasant stay. I can not say enough about how helpful the staff was with my rental car problems.
The beautiful peaceful setting in the countryside. Good food, friendly service pool & indoor leisure facilities. N/A