Guest reviews
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Solo
Overall Rating
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9.6 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.6 "96%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 7.0 "Great parking , according to 70%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 9.3 "93% said thereception staff was great ." 7.1 "Housekeeping was great , according to 71%." -
8.6 "Breakfast is good."7.3 "73% were
happy with the price of the breakfast ." -
6.0 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." 6.1 "Beds were acceptable for 61%." 6.4 "Only 64% thought thefurniture was functional ." 6.4 "Cleanliness of the bathroom was average , said 64%." 5.7 "57% thought theminibar was ok ." -
5.5 "Average comfort."5.5 "Only 55% said
rooms were big enough ." 6.1 "Beds were acceptable for 61%." 6.6 "For only 66%, thenoise level was all right ." -
3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.5 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.6 "96%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 7.4 "Housekeeping was great , according to 74%." 9.4 "94% thought theservice was very professional ." -
8.3 "Breakfast is good."
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6.4 "Rooms are ok."5.8 "Only 58% said
rooms were big enough ." 6.3 "Beds were acceptable for 63%." -
6.1 "Average comfort."5.8 "Only 58% said
rooms were big enough ." 6.3 "Beds were acceptable for 63%." 6.8 "For only 68%, thenoise level was all right ." -
3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall Rating
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9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 7.1 "Housekeeping was great , according to 71%." -
9.4 "Terrific location."7.2 "
Great parking , according to 72%." 9.6 "96%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
8.3 "Breakfast is good."
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5.9 "Rooms are ok."5.5 "Only 55% said
rooms were big enough ." -
5.6 "Average comfort."5.5 "Only 55% said
rooms were big enough ." 6.4 "For only 64%, thenoise level was all right ." -
5.5 "Average amenities."5.2 "52% thought the
building was acceptable ." -
3.0 "Disappointing internet connection."3.0 "70% said the
wifi quality was bad ."
Overall Rating
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." -
9.5 "Terrific location."9.5 "95%
liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." -
8.3 "Breakfast is good."
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5.9 "Rooms are ok."5.2 "Only 52% said
rooms were big enough ." 5.8 "Beds were acceptable for 58%." -
5.1 "Average comfort."5.2 "Only 52% said
rooms were big enough ." 5.8 "Beds were acceptable for 58%." -
3.6 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.3review from
the staff was especially nice and helpfull. the cleanliness of bathroom was excellent the location of the hotel was very good if you have heavy luggage and you are of older age the stairs might be a problem
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8.0review from
We had a family room for 4 adults. The room was huge. Very close to train station, hop on/off bus and city centre. Breakfast was excellent. Would stay again.
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5.7review from
Very good breakfast. Good location for a visit to Florence. Nice rooms however have a few suggestions for improving the guests experience at this hotel. The building is lovely and the rooms are modern but cleaning needs improvement. The room and bathroom were clean apart from the floors which were covered with hairs. They stayed that way during our 3 night stay. Also the fridge needed cleaning. There were dirty marks on the inside of the wardrobe. The computer terminal in our room wasn't working so we had to use our computer in the guest lounge. Nothing was done to correct this problem during our 3 night stay. Would recommend this hotel only if cleaning is improved.
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7.7review from
Breakfast Bathroom is too tiny.
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8.0review from
The breakfast is very good!!! Nothing!!! Everything was perfect!
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8.0review from
The location of the hotel is great. The owner of the hotel and the front desk employees are very helpful. Rooms are very clean with very comfortable beds and are relatively big for most European hotels. The breakfast is sufficient. I highly recommend this hotel...
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6.7review from
great location, friendly staff, nice design heating/ventilation system
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6.0review from
Bedroom was a very good size and ensuite shower was fine. Breakfast was good. Despite indicating to the contrary on the website there was no WiFi although there was free internet access via a cable - fine if you had a Laptop but no good for iPads, etc. The outside of the hotel is very unpromising - just a large door on the street with very little indication that there is a hotel there. Reception is up 3 flights of stairs and there is no lift for the first flight.
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7.0review from
The room was very comfortable, though a bit small. I stayed on my own, so it wan't a problem. Breakfast was a decent European breakfast, with cereal, bread and cold meat. Overall, it was a very pleasant stay. One note of caution, the street numbers on this particular street must have changed some time ago, but the old number plates are still on the walls of the buildings alongside the new numbers, so it can be very confusing. If two people were staying in my room together, then they may feel a bit cramped. I booked a single room, but it had two beds, so I guess it also serves as a double room. Service was good, but there weren't any toilettries when I first entered the room, and it took two attempts to get them delivered.
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8.0review from
This Hotel was a happy surprise. the staff was friendly and helpful, the breakfast very nice, and the location for the price could not be beat.
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8.0review from
The hotel seemed to be renovated (very new) and was excellent inside. The staff was very friendly and service was great. The location was great for exploring Florence. Breakfast was fine, but if you arrive late there might not be much left so go early.
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9.3review from
the staff was especially nice and helpfull. the cleanliness of bathroom was excellent the location of the hotel was very good if you have heavy luggage and you are of older age the stairs might be a problem
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8.0review from
We had a family room for 4 adults. The room was huge. Very close to train station, hop on/off bus and city centre. Breakfast was excellent. Would stay again.
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8.0review from
The breakfast is very good!!! Nothing!!! Everything was perfect!
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8.0review from
The location of the hotel is great. The owner of the hotel and the front desk employees are very helpful. Rooms are very clean with very comfortable beds and are relatively big for most European hotels. The breakfast is sufficient. I highly recommend this hotel...
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8.0review from
This Hotel was a happy surprise. the staff was friendly and helpful, the breakfast very nice, and the location for the price could not be beat.
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8.0review from
The hotel seemed to be renovated (very new) and was excellent inside. The staff was very friendly and service was great. The location was great for exploring Florence. Breakfast was fine, but if you arrive late there might not be much left so go early.
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7.7review from
Breakfast Bathroom is too tiny.
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6.7review from
great location, friendly staff, nice design heating/ventilation system
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7.0review from
The room was very comfortable, though a bit small. I stayed on my own, so it wan't a problem. Breakfast was a decent European breakfast, with cereal, bread and cold meat. Overall, it was a very pleasant stay. One note of caution, the street numbers on this particular street must have changed some time ago, but the old number plates are still on the walls of the buildings alongside the new numbers, so it can be very confusing. If two people were staying in my room together, then they may feel a bit cramped. I booked a single room, but it had two beds, so I guess it also serves as a double room. Service was good, but there weren't any toilettries when I first entered the room, and it took two attempts to get them delivered.
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5.7review from
Very good breakfast. Good location for a visit to Florence. Nice rooms however have a few suggestions for improving the guests experience at this hotel. The building is lovely and the rooms are modern but cleaning needs improvement. The room and bathroom were clean apart from the floors which were covered with hairs. They stayed that way during our 3 night stay. Also the fridge needed cleaning. There were dirty marks on the inside of the wardrobe. The computer terminal in our room wasn't working so we had to use our computer in the guest lounge. Nothing was done to correct this problem during our 3 night stay. Would recommend this hotel only if cleaning is improved.
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6.0review from
Bedroom was a very good size and ensuite shower was fine. Breakfast was good. Despite indicating to the contrary on the website there was no WiFi although there was free internet access via a cable - fine if you had a Laptop but no good for iPads, etc. The outside of the hotel is very unpromising - just a large door on the street with very little indication that there is a hotel there. Reception is up 3 flights of stairs and there is no lift for the first flight.
