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Location is good for the price. Someone got a key to my room and walked in to my room while I was in the shower. Ignored by staff
Great location right off 95. Took me forever to find a place to stay online that didn't have complaints of bed bugs and dirtiness. This place is perfect for a one night stay. No breakfast that I saw. A/C unit did not work in the room. Fortunately, it was 50F outside so I just turned the fan on but the room was a bit muggy so A/C would have been nice. For some reason the bathroom floor flooded while I was in the shower. I didn't see any leaks and the shower curtain didn't have any holes so I have no idea where all the water came from.
Not too much - just that it was pet friendly and we could bring our cat into the room. Found sink drain plugged. Staff brought a toilet plunger to clean the sink where we brushed our teeth and washed our faces - UGH!!! Front desk clerk rattled of an obviously memorized "welcome" speech so fast that neither of us was able to really understand any of it. Another "guest" parked their truck with a refrigeration unit which ran all night right outside our window - noisy..
Very nice manager! clean rooms! Big rooms! Comfortable beds!! Excellent breakfast! Loved the muffins! And fresh juice i think! Loved the small nutella packets! Free and fast wifi! They have a pool and a hot tub though i didnt use it. A bit on the expensive side. Room service would have been good since it was expensive already.
The room layout met our family's needs. Just knowing that specific rooms were not designated as pet free was worrisome. I believe there should be distinguished space for those who have pets and those who don't.
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Staff,location and room set up is awsome Didn't know it was a pet friendly establishment. There was animal hair all over our couch. The staff was very nice and put us in another room, which seemed pet hair free. I just think every room and floor should not be pet friendly. Maybe just a few floo
Townplace Suites is like a slightly scaled down version of Residence Inn. It was well appointed. The work desk area was one of the best designs I've seen. All the tech connections plus a roll-out desk to create more work space.The kitchenette was nice. No ramp in the curbing at the door for rolling luggage. Odd.
Location and the staff were very professional.
Loved this hotel. Clean and quiet, it was everything we wanted! Nope, had a fantastic stay. Two thumbs up!
Value and cleanliness. No.
The only thing that made this hotel average was the staff member that worked around 1-130 the day of July 22(Friday). We were not pleased with the room we received & she called residence inn next door & they (Sparkle Cotton) accommodate us,Thanks to her The rooms were nothing like the pictures online, the lobby area smaller than advertised, & some of the staff members were not friendly... Just the one sweet lady that helped us July 22 around 1-130 Friday. Thanks to her we were accommodated.
Location & proximity to local restaurants N/A
Clean, new. Didn't like getting studio room, was cramped, even for two because of its design.
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Comfortable bed, pillows, sheets; spacious and clean; great location near i95, and close to a good selection of restaurants and stores. Room AC unit was noiser than normal.
I consider myself to be an extremely ''picky'' hotel traveler. I want 5-star quality even if it's only in a 3-star hotel and I want it at a reasonable price. Well, I must say that this hotel has certainly lived up to my very high expectations. The facility was CLEAN, the staff was friendly and the furnishings were modern & aesthetically appealing. The full-size refrigerator & other kitchen essentials were great to have on our 3-night, weekend trip. Shopping, dining and entertainment options are within walking distance from the hotel's front door. Perhaps it was because the hotel is only a few weeks old or maybe it has something to do with the reputation of the Marriott name. Only time will tell. . . I definitely recommend this hotel to ANY traveler! ! !
very stylish decor up to date checkin was a bit of a hassle took awhile at desk then finally got up to everything all set parked the car only to have the key cards not work had to go thru the wait all over again to get the key cards fixed....
Everything. Felt like home away from home No
Overall the room was very nice, spacious and comfortable. The front desk staff was very busy when i arrived and they handled the rush with efficiency and a smile. The room (#133) smelled vaguely of cigarette smoke - especially in the bathroom. I could not figure out exactly where it was coming from and it wasn't overwhelming so I didn't mention it when I was there. However, when I got home that night my husband commented that I smelled smoky so it managed to get into my hair/clothes during the 16 hours i was there.
Breakfast was good Room smelled pleasantly, But it was strong enough so all we could think was it must have been a smokers room at some point
Leaving The women who checked us in was beyond rude and expressed deep discuss that we booked outside of the hotel. The biscuits at breakfast tasted like menthol, there was no juice or coffee and the other food was covered in grease. Bathroom was dirty and remenescent of the 80's. Outside is dirty and slippery due to ancient air conditioning systems.
The location is close to the highway and having the breakfast available is nice when traveling The breakfast options weren't that great. The only fruit that was provided was unwashed apples. The room had layers of dust on the counters and had a smell of cheap air freshener. I just stayed at a hotel on the same road 2 weeks before that cost less and was a 3 star much cleaner and more updated
Staff was friendly and helpful. Lobby and room was clean. Breakfast was much more than contenential. Pool was green - even though it was the second week of June. It took three days to get it clean.
There was some construction going on because of renovations. In my opinion, renovations are a good thing and will only improve this already very nice hotel. The hotel was quite and clean. Rooms were nice and the beds were comfortable. We stopped here for one night on our drive from NY to Miami. It is the perfect midway stop. Close to many restaurants and shops. You won't be disappointed.
Very clean and comfortable, easy access to highway Under construction and fire detectors had tape on them