Residence Inn by Marriott Fort Smith, Fort Smith Hotels from $113

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Families
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Overall Rating

Based on 101 reviews

Location

10.0 "Terrific location."
Value for money

10.0 "Excellent value."
Amenities

9.1 "Excellent amenities."
Breakfast

8.9 "Breakfast is good."
Service

8.7 "Great service."
Room

5.2 "Rooms are ok."
Comfort

4.5 "Not very comfortable."
Pool

3.1 "Horrible pool."

View all review categories

Overall Rating

Based on 52 reviews

Breakfast

9.1 "Excellent breakfast."
Service

8.6 "Great service."
Room

5.7 "Rooms are ok."
Comfort

5.1 "Average comfort."

Overall Rating

Based on 48 reviews

Service

9.0 "World class service."
Breakfast

9.0 "Excellent breakfast."
Cleanliness

5.8 "Average cleanliness."
Room

5.2 "Rooms are ok."
Comfort

4.4 "Not very comfortable."

Good to know

"Fair breakfast prices"

"Spacious rooms"

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Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Room and cleanliness were excellent.

Reviewed Sep 2016 by Bobby
8.0

review from

The staff was very helpful in working with us for a late check out due to an unexpected illness, and that was most appreciated. I booked the hotel without knowing the exact location so it was not very convenient to the highway we were traveling.

Reviewed Sep 2016 by Verified Hotel Guest
9.0

review from

Great room, great breakfast options. We had a vegetarian and a diabetic, both found a healthy filling meal. The room itself was a very good size, comfortable, and well-stocked with amenities. We had hoped to be able to visit the pool and hot tub, but they close at 9 pm. As most other facilities' pools close at 10, it would be helpful if they extended the hours.

Reviewed Aug 2016 by Verified Hotel Guest
10.0

review from

Clean and neat! Pool not working.

Reviewed Jul 2016 by Kenneth
7.0

review from

2 televisions Swimming pool was not open. Couch mattress was thin and not comfortable

Reviewed Jul 2016 by Verified Hotel Guest
9.0

review from

Room was cool, it was dark for sleeping, quiet atmosphere, close to good establishments for meals. We liked the time we spent in the room. Had to rekey card to access room though paid. Appeared to need some general maintenance to hotel doors, lobby, etc.. Weekday breakfast was tasty but weekend, which started later was poor.

Reviewed Jul 2016 by Joanna
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jul 2016 by Casey
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2016 by Brittany
6.0

review from

Outside looked nice. Hair in the bed, shower curtain rod coming down, closet rod coming loose from the wall, tile cracked in the shower.

Reviewed Jun 2016 by Verified Hotel Guest
9.0

review from

Free parking, internet and buffet breakfast. Exercise room was adequate, and was also an outdoor basketball court with balls provided. Lots of restaurant options nearby. Very nice for the Star Level.

Reviewed Jun 2016 by Verified Hotel Guest
9.0

review from

Lots of amenities, including pet friendly, free parking, tasty free breakfast buffet, basketball court, pool, and free internet.

Reviewed Jun 2016 by Verified Hotel Guest
9.0

review from

Location, room layout, value Stains on carpet. Pull out bed was worn out.

Reviewed May 2016 by Joseph
1.0

review from

I accidentally booked online for the 16th. We showed up on the 15th- the day we were supposed to be there. The front desk made me aware of my mistake in booking the wrong day. It was my mistake. They had rooms available but would not honor my reservation.

Reviewed Apr 2016 by Phillip
7.0

review from

Staff was very helpful and courteous

Reviewed Feb 2016 by Verified Hotel Guest
7.0

review from

Layout of the rooms The beds were like sleeping on concrete slabs! We stayed on the 3rd floor and had a flood light right outside our window so all hours of the night it looked like daylight. Room was fine, layout great.

Reviewed Feb 2016 by Amanda
1.0

review from

This guest did not leave comments about this hotel.

Reviewed Jan 2016 by Lycia
7.0

review from

Price for a suite was great. Morning staff were incredibly accommodating! Tub had red mildew/mold where the water dripped. Mold on the wall above the hvac vent in bedroom. Asked for a room with 2 double beds since my aunt & I were traveling together, clerk acted like there was no possible way, even if I paid the difference.

Reviewed Nov 2015 by Verified Hotel Guest
5.0

review from

Hole in door, rusty tub. Squeaky bed. No king size befs

Reviewed Nov 2015 by Gina
3.0

review from

Friendly staff I walked in and checked fridge and microwave and a 4 cockroaches scurried out of the vent in the microwave ... walked in to the bedroom and was greeted by 2 brown recluse one in the window sill and the other walking across the bathroom floor never. Again.

Reviewed Oct 2015 by Mackenzie
5.0

review from

location nasty iron, dirty and broken chair

Reviewed Jun 2015 by James
3.0

review from

It was a small suite. The staff was not friendly at all, it seemed that because we used Price line to get the room we were second class citisens. The sink in the kitchen started leaking and no one tried to fix it and they did not even clean our room or bring us clean towels.

Reviewed Oct 2013 by Robert
10.0

review from

This hotel is very convenient to everything. Restaurants are within walking distance. The hotel staff was very friendly and hospitable. Check in was quick and the rooms were large and clean. The breakfast buffet had something for everyone. We went at different times on two days and it was always stocked and the staff went out of their way to make sure you had everything you needed. We would recommend it highly to anyone needing a place to stay in Fort Smith, Arkansas.

Reviewed Nov 2008 by Anonymous
10.0

review from

THE ROOM WAS CLEAN... THE STAFF WAS AS NICE AS IV SEEN ... GREAT BREAKFAST... I WOULD RECOMEND THAT ANYONE STAY HERE... THANX NATE

Reviewed Jul 2007 by Anonymous

8.0

review from

Room and cleanliness were excellent.

Reviewed Sep 2016 by Bobby
8.0

review from

The staff was very helpful in working with us for a late check out due to an unexpected illness, and that was most appreciated. I booked the hotel without knowing the exact location so it was not very convenient to the highway we were traveling.

Reviewed Sep 2016 by Verified Hotel Guest
9.0

review from

Great room, great breakfast options. We had a vegetarian and a diabetic, both found a healthy filling meal. The room itself was a very good size, comfortable, and well-stocked with amenities. We had hoped to be able to visit the pool and hot tub, but they close at 9 pm. As most other facilities' pools close at 10, it would be helpful if they extended the hours.

Reviewed Aug 2016 by Verified Hotel Guest
10.0

review from

Clean and neat! Pool not working.

Reviewed Jul 2016 by Kenneth
9.0

review from

Room was cool, it was dark for sleeping, quiet atmosphere, close to good establishments for meals. We liked the time we spent in the room. Had to rekey card to access room though paid. Appeared to need some general maintenance to hotel doors, lobby, etc.. Weekday breakfast was tasty but weekend, which started later was poor.

Reviewed Jul 2016 by Joanna
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jul 2016 by Casey
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2016 by Brittany
9.0

review from

Free parking, internet and buffet breakfast. Exercise room was adequate, and was also an outdoor basketball court with balls provided. Lots of restaurant options nearby. Very nice for the Star Level.

Reviewed Jun 2016 by Verified Hotel Guest
9.0

review from

Lots of amenities, including pet friendly, free parking, tasty free breakfast buffet, basketball court, pool, and free internet.

Reviewed Jun 2016 by Verified Hotel Guest
9.0

review from

Location, room layout, value Stains on carpet. Pull out bed was worn out.

Reviewed May 2016 by Joseph
10.0

review from

This hotel is very convenient to everything. Restaurants are within walking distance. The hotel staff was very friendly and hospitable. Check in was quick and the rooms were large and clean. The breakfast buffet had something for everyone. We went at different times on two days and it was always stocked and the staff went out of their way to make sure you had everything you needed. We would recommend it highly to anyone needing a place to stay in Fort Smith, Arkansas.

Reviewed Nov 2008 by Anonymous
10.0

review from

THE ROOM WAS CLEAN... THE STAFF WAS AS NICE AS IV SEEN ... GREAT BREAKFAST... I WOULD RECOMEND THAT ANYONE STAY HERE... THANX NATE

Reviewed Jul 2007 by Anonymous

7.0

review from

2 televisions Swimming pool was not open. Couch mattress was thin and not comfortable

Reviewed Jul 2016 by Verified Hotel Guest
7.0

review from

Staff was very helpful and courteous

Reviewed Feb 2016 by Verified Hotel Guest
7.0

review from

Layout of the rooms The beds were like sleeping on concrete slabs! We stayed on the 3rd floor and had a flood light right outside our window so all hours of the night it looked like daylight. Room was fine, layout great.

Reviewed Feb 2016 by Amanda
7.0

review from

Price for a suite was great. Morning staff were incredibly accommodating! Tub had red mildew/mold where the water dripped. Mold on the wall above the hvac vent in bedroom. Asked for a room with 2 double beds since my aunt & I were traveling together, clerk acted like there was no possible way, even if I paid the difference.

Reviewed Nov 2015 by Verified Hotel Guest

6.0

review from

Outside looked nice. Hair in the bed, shower curtain rod coming down, closet rod coming loose from the wall, tile cracked in the shower.

Reviewed Jun 2016 by Verified Hotel Guest
1.0

review from

I accidentally booked online for the 16th. We showed up on the 15th- the day we were supposed to be there. The front desk made me aware of my mistake in booking the wrong day. It was my mistake. They had rooms available but would not honor my reservation.

Reviewed Apr 2016 by Phillip
1.0

review from

This guest did not leave comments about this hotel.

Reviewed Jan 2016 by Lycia
5.0

review from

Hole in door, rusty tub. Squeaky bed. No king size befs

Reviewed Nov 2015 by Gina
3.0

review from

Friendly staff I walked in and checked fridge and microwave and a 4 cockroaches scurried out of the vent in the microwave ... walked in to the bedroom and was greeted by 2 brown recluse one in the window sill and the other walking across the bathroom floor never. Again.

Reviewed Oct 2015 by Mackenzie
5.0

review from

location nasty iron, dirty and broken chair

Reviewed Jun 2015 by James
3.0

review from

It was a small suite. The staff was not friendly at all, it seemed that because we used Price line to get the room we were second class citisens. The sink in the kitchen started leaking and no one tried to fix it and they did not even clean our room or bring us clean towels.

Reviewed Oct 2013 by Robert

Residence Inn by Marriott Fort Smith

$113+

Overall guest ratings

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Guest reviews

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Recent Reviews