Alexander am Zoo

Guests consistently praise the hotel for its cleanliness, describing it as immaculately clean and well maintained.

Guests frequently mention the friendly, helpful, and flexible staff, particularly in the morning. However, a few guests had an unpleasant experience with the night staff during check-in.

The hotel is family-friendly, offering amenities such as babysitting or child care, cribs, and books, DVDs, and music for children. Additionally, the location is described as quiet and convenient for families.

While some guests found the beds comfortable, others mentioned that the beds were stiff and lacked sufficient blankets.

The hotel is ideal for visiting in September, which is considered the low season. This can provide a quieter and more affordable experience for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's proximity to the Zoologische Garten Frankfurt and other attractions makes it a convenient choice for exploring the city. Consider planning your visit around these nearby points of interest.

Guests have noted that the hotel is particularly enjoyable during the low season in September, with fewer crowds and a more relaxed atmosphere.

The hotel offers a range of accessibility features, including rooms with roll-in showers, wheelchair accessibility, and grab rails in the bathrooms. Guests with specific accessibility needs may find this information helpful when selecting a room.

If traveling with pets, it's worth noting that the hotel allows pets upon request, although additional charges may apply. This can be a convenient option for guests with furry companions.

In case you need to extend your stay, consider the hotel's breakfast extension service, which has been praised by guests who found it helpful during unforeseen circumstances.

The hotel's location near metro lines and its assistance with public transportation tickets can make getting around Frankfurt more convenient for guests.

Some guests have mentioned that specific rooms, such as "Demokrit," offer spacious and comfortable accommodations, providing insight into potential room preferences.

If arriving by car, be mindful that the garage entrance is described as narrow, and some guests have encountered issues with electronic checkout. It may be helpful to plan for these potential challenges.

While the hotel is located in a quiet residential area, some guests have noted that the air conditioning can be noisy. Consider this factor when planning your stay, especially during warmer seasons.