Overview

Hotel Diplomat

Ostendstrasse 24-26, Frankfurt am Main, Hesse, Germany
+49 69 430 4040

$39+

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Rates

Overall guest ratings

5.4/10 Okay
Based on 1,637 reviews
See all reviews

Review highlights

  • 8.9
  • 6.4
  • 2.0
  • 1.9

Nearby

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    Amenities

    • Express check out
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Map

    Map

    Reviews

    Guest reviews

    Overall Rating

    5.4 Okay
    Based on 1,637 reviews
    • 8.9 "Location is great."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Service is ok."
    • 2.0 "Awful rooms."
    • 1.9 "Generally quite dirty."
    • 1.9 "Disappointing internet connection."
    • 1.0 "Horrible vibe."
    • 0.5 "Terrible amenities."
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    Overall Rating

    5.5 Okay
    Based on 605 reviews
    • 9.0 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
      6.3 "Housekeeping was ok, according to 63%."
      6.5 "Only 65% thought the service was professional."
    • 6.2 "Breakfast is mediocre."
    • 2.3 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      0.5 "For 95%, the rooms looked old."
      0.5 "95% found problems with the furniture."
      0.2 "98% had problems with the shower."
      1.9 "81% said rooms were small."
    • 2.1 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
    • 1.8 "Disappointing internet connection."
      2.2 "78% thought it was overpriced."
      0.9 "91% said the wifi quality was bad."
    • 1.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    • 0.5 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    5.7 Okay
    Based on 98 reviews
    • 8.9 "Location is great."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    • 1.8 "Awful rooms."
      1.4 "86% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.2 "78% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
    • 1.0 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 0.5 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
    View all review categories

    Overall Rating

    4.0 Mediocre
    Based on 98 reviews
    • 9.0 "Terrific location."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Service is ok."
    • 2.3 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      2.0 "80% said rooms were dirty."
      0.2 "98% had problems with the shower."
      0.7 "93% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
    • 1.7 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 1.4 "Horrible vibe."

    Overall Rating

    5.3 Okay
    Based on 834 reviews
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 2.0 "Awful rooms."
      1.4 "86% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      0.4 "96% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
      2.3 "77% said rooms were small."
      0.3 "97% thought the tv was sub-standard."
    • 1.9 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 1.8 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
      2.2 "78% thought it was overpriced."
    • 0.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 0.6 "Terrible amenities."
      0.5 "95% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    View all review categories
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