Overview

Hotel Diplomat

Ostendstrasse 24-26, Frankfurt am Main, Hesse, Germany
+49 69 430 4040

$40+

Check in
Check out
Rates

Overall guest ratings

5.5/10 Okay
Based on 1,645 reviews
See all reviews

Review highlights

  • 8.9
  • 7.0
  • 2.0
  • 1.9

Nearby

    Show all

    Amenities

    • Express check out
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    Less More
    Map

    Map

    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    Based on 1,645 reviews
    • 8.9 "Location is great."
    • 7.0 "Good breakfast."
    • 6.1 "Service is ok."
    • 2.0 "Generally quite dirty."
    • 1.9 "Awful rooms."
    • 1.3 "Disappointing internet connection."
    • 1.0 "Horrible vibe."
    • 0.4 "Terrible amenities."
    View all review categories

    Overall Rating

    5.7 Okay
    Based on 641 reviews
    • 9.2 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 7.1 "Good breakfast."
      9.1 "91% were happy with the price of the breakfast."
    • 6.5 "Service is ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 2.1 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 2.1 "Awful rooms."
      1.6 "84% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      2.8 "72% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      0.2 "98% had problems with the shower."
      0.4 "96% found problems with the furniture."
      2.0 "80% said rooms were small."
    • 1.2 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
    • 0.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 0.5 "Terrible amenities."
      0.5 "95% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    View all review categories

    Overall Rating

    5.8 Okay
    Based on 115 reviews
    • 9.0 "Terrific location."
    • 7.1 "Good breakfast."
    • 6.2 "Service is ok."
    • 2.6 "Generally quite dirty."
      3.0 "70% thought it was rather dirty."
      2.1 "79% said rooms were dirty."
    • 1.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      2.1 "79% said rooms were dirty."
    • 0.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 0.4 "Terrible amenities."
      0.4 "96% thought the building wasn't nice."
    View all review categories

    Overall Rating

    4.0 Mediocre
    Based on 65 reviews
    • 9.0 "Terrific location."
    • 6.3 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 4.5 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.2 "Awful rooms."
      1.5 "85% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.9 "81% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.2 "98% had problems with the shower."
      0.7 "93% found problems with the furniture."
    • 1.8 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
    • 1.5 "Horrible vibe."

    Overall Rating

    5.3 Okay
    Based on 822 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      9.6 "96% thought it was easy to get to the train station."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.1 "Only 51% thought the service was professional."
    • 2.1 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."
    • 1.9 "Awful rooms."
      1.8 "82% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      0.4 "96% had problems with the shower."
      2.8 "72% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      2.4 "76% said rooms were small."
      0.3 "97% thought the tv was sub-standard."
    • 1.4 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
      2.0 "80% thought it was overpriced."
    • 0.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 0.4 "Terrible amenities."
      0.3 "97% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    View all review categories
    data provided by TrustYou

    Recent Reviews

    More

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close