Overview

Hotel Diplomat

Ostendstrasse 24-26, Frankfurt am Main, Hesse, Germany
+49 69 430 4040

$41+

Overall guest ratings

5.3/10 Okay
Based on 1,464 reviews

Review highlights

  • 9.1
  • 6.2
  • 4.0
  • 2.0

Nearby

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    Amenities

    • Internet
    • Wi-Fi
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall Rating

    5.4 Okay
    Based on 1,509 reviews
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.7 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.3 "Only 53% thought the service was professional."
    • 4.0 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% criticized the small bathroom."
    • 2.0 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
      2.3 "77% thought it was overpriced."
    • 1.8 "Awful rooms."
      1.3 "87% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.3 "97% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
      1.6 "84% said rooms were small."
      0.4 "96% thought the tv was sub-standard."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% criticized the small bathroom."
    • 1.7 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
    • 1.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall Rating

    5.5 Okay
    Based on 618 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
    • 6.0 "Average value."
    • 1.9 "Awful rooms."
      1.2 "88% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      0.5 "For 95%, the rooms looked old."
      0.4 "96% had problems with the shower."
      1.6 "84% said rooms were small."
      0.3 "97% thought the tv was sub-standard."
    • 1.8 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      1.3 "87% said the wifi quality was bad."
    • 1.7 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
    • 1.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 0.5 "Terrible amenities."
      0.5 "95% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.7 "83% complained about the elevator."
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    Overall Rating

    5.3 Okay
    Based on 135 reviews
    • 9.1 "Terrific location."
    • 6.3 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 3.6 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 1.9 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    • 1.3 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.3 "97% had problems with the shower."
      3.7 "63% didn't like the uncomfortable beds."
      1.8 "82% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      0.5 "95% found problems with the furniture."
    • 1.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 0.5 "Terrible amenities."
      0.5 "95% thought the building wasn't nice."
    View all review categories

    Overall Rating

    4.2 Okay
    Based on 45 reviews
    • 9.1 "Terrific location."
    • 6.0 "Service is ok."
    • 4.0 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 1.9 "Awful rooms."
      1.2 "88% complained about the bathroom."
      1.7 "83% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.3 "97% had problems with the shower."
      0.7 "93% thought they were poorly maintained."
    • 1.6 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
    • 1.6 "Horrible vibe."

    Overall Rating

    5.2 Okay
    Based on 709 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.4 "Easily accessible by car, said 84%."
    • 6.0 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.9 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
      2.4 "76% thought it was overpriced."
    • 1.9 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 1.8 "Awful rooms."
      1.4 "86% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      0.3 "97% had problems with the shower."
      0.5 "95% found problems with the furniture."
      1.6 "84% said rooms were small."
      0.3 "97% thought the tv was sub-standard."
    • 0.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 0.8 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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