Overview

Hotel Diplomat

Ostendstrasse 24-26, Frankfurt am Main, Hesse, Germany
+49 69 430 4040

$40+

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Rates

Overall guest ratings

5.5/10 Okay
Based on 1,543 reviews
See all reviews

Review highlights

  • 8.8
  • 6.9
  • 4.5
  • 3.8

Nearby

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    Amenities

    • Express check out
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Map

    Map

    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    Based on 1,543 reviews
    • 8.8 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Service is ok."
    • 4.5 "Disappointing food."
    • 3.8 "Not very comfortable."
    • 1.9 "Generally quite dirty."
    • 1.9 "Awful rooms."
    • 1.4 "Disappointing internet connection."
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    Overall Rating

    5.6 Okay
    Based on 570 reviews
    • 8.6 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
    • 4.1 "Disappointing food."
    • 3.6 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
    • 2.0 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
    • 2.0 "Awful rooms."
      1.5 "85% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      1.8 "82% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      1.6 "84% said rooms were small."
      0.4 "96% had problems with the shower."
      0.3 "97% found problems with the furniture."
    • 1.1 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall Rating

    5.6 Okay
    Based on 92 reviews
    • 8.8 "Location is great."
    • 7.0 "Good breakfast."
    • 6.0 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 1.9 "Awful rooms."
      1.8 "82% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
    • 0.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."

    Overall Rating

    4.5 Okay
    Based on 123 reviews
    • 8.6 "Location is great."
    • 7.2 "Good breakfast."
    • 6.1 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 3.7 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    • 1.9 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    • 1.6 "Awful rooms."
      1.3 "87% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.0 "80% said rooms were dirty."
      0.4 "96% had problems with the shower."
      0.6 "94% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      3.4 "66% didn't like the uncomfortable beds."
    • 1.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    5.3 Okay
    Based on 756 reviews
    • 8.8 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.1 "Only 61% thought the service was professional."
    • 5.7 "Average value."
    • 4.6 "Disappointing food."
    • 3.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
    • 1.7 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
    • 1.6 "Awful rooms."
      1.3 "87% complained about the bathroom."
      1.8 "82% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      0.6 "94% had problems with the shower."
      0.5 "For 95%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      0.3 "97% found problems with the furniture."
      1.4 "86% said rooms were small."
      0.9 "91% thought the tv was sub-standard."
    • 1.3 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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