A/C Didn't work properly and was not fixed No shampoo or conditioner in shower dispenser. No accessible plug for computer at work "desk" and I had to use the stand between the beds. EXTREMELY cramped and difficult to maneuver wheelchair.
2 stars
Best Western Franklin Inn
1308 Murfreesboro Road, Franklin, TN 37064-3041, United States
Franklin, TN
See location+1 615 790 0570Photos of Best Western Franklin Inn
Overview
Welcome to the Best Western Franklin Inn! Our proximity to Natchez Trace is just one of the many reasons guests choose to stay at our Franklin hotel. We’re located two miles from historic downtown Franklin, Tennessee, so many shops, restaurants, and attractions are within walking distance. The Tennessee Civil War attractions, such as the Franklin Battlefield, Carter House, Carnton Plantation, and Lotz House bring history buffs to the area from around the country. The convenient location, excellent value, great amenities, and genuine southern hospitality are what really make us stand out. You’ll feel like family the moment you walk in the door. Speaking of family, did you bring the kids? They’re going to love our on-site playground! Franklin, Tennessee is known for great service, but we go the extra mile here. Brand recognition guarantees that you’ll have a great experience when you stay at our Franklin hotel. Close to the A-Game Sports Complex, FirstBank Amphitheater, or Franklin Factory, there’s truly something for everyone nearby. Need recommendations on fine dining or shopping? Just ask one of our friendly staff members. The Williamson County Agricultural Center is also a top destination for some of our Franklin hotel guests. Whether you’re here for a tradeshow, family reunion or to visit one of the many historical sites, an unbeatable location gets your trip started right. Recently renovated in 2022, our hotel is centrally located in historic downtown, and our Harley-friendly property welcomes riders year-round. If you prefer a more relaxing getaway, the Arrington Vineyards are a must where vino lovers can relax and unwind. Even if you’re here for business, it’s simple to squeeze in some relaxation time. Employees of Healthways HCA, Verizon, Nissan Corporate Head, and the local tractor supply company regularly stay at our Franklin hotel. Guests here for weddings, meetings, and events especially enjoy the convenience of our meeting space. Can we do anything more to make your stay even better? Just ask and we’ll do everything possible to oblige. Enjoy your stay! We require cash paying guests to pay a refundable $200 damage deposit
Latest deals for Best Western Franklin Inn
Amenities at Best Western Franklin Inn
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Soundproof rooms
- Telephone
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Things to do
- Golf
Family friendly
- Playground
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Best Western Franklin Inn
8.2
Very good
2126 verified ratings
Wonderful
972
Very good
442
Good
278
Okay
110
Fair
132
Mediocre
61
Poor
131
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its convenience to shopping and restaurants. However, cleanliness emerged as a significant issue, with multiple mentions of bug bites, cockroaches, and dated facilities. While some found value in the price, others felt the hotel was just average and outdated.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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8.3 out of 10
1544 reviews
7.8 out of 10
331 reviews
7.5 out of 10
10 reviews
8.7 out of 10
1 review
7 out of 10
9 reviews
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I should have not booked through kayak or expedia (both third party links), I had no recourse but to take the losses - no refunds. They book you and you can kiss the whole amount gone! My husband got sick, due to the poor conditions, and when we told them we were going to fly home early, they said "so sorry". That and the $500 they kept would have helped. As it is, I will never book with a third p...
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Pros (+) Rooms were clean and staff was very pleasant.
Cons (-) Phone chargers, etc. often did not make a good connection in the electrical outlets. Many electrical outlets need to be replaced. Adequate selection for breakfast food and drink, but some items were bland.
Pros (+) bed were amazing breakfast could be improved but worked. staff very helpful
Cons (-) Breakfast was ok we were spoiled by the comfort inn in Clarksville huge buffet.
Pros (+) Clean room, and bathroom. Easy check in
Pros (+) One of the cheapest hotels in the area that is not a dump.
Cons (-) Bathroom needs an update and commode took a long time to refill bowl with water.
Pros (+) The breakfast was very good, with a nice selection.
Cons (-) There was no place to park! People were parking where ever they could along the hotel. Older hotel, which is ok, but I felt like the beds sheets were not changed before us. I did check for bed bugs and found no evidence of them.
Pros (+) Convenient location to several reataurants, and shopping. Friendly employees, and clean. I will stay again.
Cons (-) Noisy guests
Pros (+) Good value lodgings. Appropriate for my needs
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Franklin Inn?
Guests have praised the great breakfast options available at the hotel, with a variety to choose from and a good selection of items.
Are the beds at Best Western Franklin Inn comfortable?
Guests have found the beds at the hotel to be comfortable, providing a good night's sleep during their stay.
Is parking readily available at Best Western Franklin Inn?
The hotel offers free parking, ensuring convenient and readily available parking for guests throughout their stay.
How is the cleanliness at Best Western Franklin Inn?
Guests have consistently praised the cleanliness of the hotel, with many mentioning the clean rooms and well-maintained pool.
When is the best time to visit Best Western Franklin Inn?
The high season at the hotel is in July, offering a great time to experience the hotel's excellent value and convenient location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Walk-in Shower
Several guests praised the walk-in showers in the rooms, highlighting their convenience and cleanliness.
Consider Bringing Your Own Toiletries
Some guests mentioned issues with the shampoo and soap dispensers in the showers, so it might be helpful to bring your own toiletries.
Check Room Size and Layout
A few guests noted that the rooms were smaller than expected, so it's advisable to check the room size and layout before booking, especially for longer stays or if you need extra space.
Explore Nearby Historic Sites
The hotel's proximity to historic sites such as Carnton Plantation and Lotz House Museum makes it convenient for history enthusiasts to explore the area.
Take Advantage of the Outdoor Pool
Guests appreciated the outdoor pool, so if you're visiting during the warmer months, consider packing your swimwear to enjoy this amenity.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, so if you're sensitive to noise, consider requesting a quieter room location or bringing earplugs.
Confirm Breakfast Timing
A few guests noted that breakfast ended early, so if you're planning to have breakfast at the hotel, it's advisable to confirm the breakfast timings to avoid missing out.
Consider Bringing Snacks
A guest mentioned that the vending machines were a convenient option for snacks, so consider bringing some spare change for the vending machines if you want additional snack options.
Check for Nearby Dining Options
The hotel's location close to various restaurants and shops provides guests with dining options within walking distance, offering convenience for meals and snacks.
Plan for Parking
Some guests mentioned challenges with parking, so it's advisable to plan for parking in advance, especially during peak seasons or if you're arriving with a vehicle.
Location
1308 Murfreesboro Road, Franklin, TN 37064-3041
What's nearby
- John Henry Carothers House1.1 mi
- Fort Granger Park1.9 mi
- McGavock Confederate Cemetery2 mi
- Franklin Antique Mall2.2 mi
- Alpheus Truett House2.3 mi
- Maney-Sidway House2.5 mi
- Lotz House Museum2.6 mi
- Carter House2.6 mi
- Mordecai Puryear House3 mi
- Thomas Shute House3 mi
- CoolSprings Galleria3 mi
- Douglass-Reams House3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Franklin Inn
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | May | $87 | $87 |
Cheapest month to stay with an average 16% drop in price. | Most expensive month to stay with an average 36% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Best Western Franklin Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in FranklinMost recommended
See most recommended stays in FranklinGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.7 | 2.4 mi | Nashville Intl | 16.2 mi |
Everything you need to know for your stay in Franklin
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