Pathetic customer service, maybe it just wasn't their day(s)!
2 stars
Comfort Suites Fredericksburg South
4615 Southpoint Parkway, Fredericksburg, VA 22407, United States
Fredericksburg, VA
See location+1 540 891 1112Photos of Comfort Suites Fredericksburg South
Overview
Let the 100 percent smoke-free Comfort Suites Fredericksburg hotel in Fredericksburg, VA give you the essentials you need to be your best. We are near Historic Fredericksburg, Fredericksburg Expo Center, Fredericksburg National Military Park and Kings Dominion. Amenities include free WiFi, free ample parking, free hot breakfast, meeting room, fitness and business centers, laundry facilities and an indoor heated pool. Behind every great day is a great night in your suite, which gives you 25 percent more of the space that you need and has a refrigerator, microwave and recharging device with AC and USB outlets. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Comfort Suites Fredericksburg South
Amenities at Comfort Suites Fredericksburg South
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
- Adapter
Dining
- Minibar
- Refrigerator
- Coffee machine
- Microwave
- Snack bar
General
- Family rooms
- Telephone
- Seating area
- Interconnected room(s) available
- Sofa
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Grill
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Comfort Suites Fredericksburg South
7.7
Good
1008 verified ratings
Wonderful
551
Very good
154
Good
104
Okay
48
Fair
55
Mediocre
31
Poor
65
Summary of reviews
Guests say
Guests appreciated the excellent location of the hotel, noting it was convenient and accessible. However, the cleanliness of the rooms left much to be desired, with reports of mold, stains, and general neglect. The service was generally viewed positively with friendly staff making an effort to assist. Guests commented on the spaciousness of the rooms, but there were significant complaints regarding noise levels due to the hotel layout and heating systems, leading to uncomfortable stays. Overall, while the potential of the hotel is recognized, particularly with ongoing renovations, the current state poses several issues that detract from the guest experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
11 reviews
5.8 out of 10
4 reviews
All reviews
Pros (+) The hotel was in a convenient location for our visit to the area to see family.
Cons (-) We were booked for two nights. When we checked in Friday night I pushed the door to our room open as I inserted the key card -- it wasn't latched right. When we returned to our room on Saturday night, the same thing happened -- housekeeping didn't close the door so the latch would engage, leavin our room unsecured. The hotel air conditioning failed sometime on Saturday, so by Sunday morning it was...
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Pros (+) The greeting from the front desk and their polite response regarding their apologies for their inability to resolve issues beyond their control.
Cons (-) The amount of wall photos in rooms that were tributes to Confederate fallen, None were tributes to Union fallen. The owners and management promote the proudness of their confederate heritage. There is a time and place for everything. Personal life should be separate from business. There was inadequate heating in the room. No maintenance person was available after hours and on the weekend. Space he...
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Pros (+) Very convenient location (Starbucks, Chipotle, 1-95 right there) Suite style rooms Big atrium gives airiness to the public areas Very friendly woman at check in
Cons (-) Very overdue for a make-over, both in guest rooms and in public areas Makeover just begun when I stayed, May 2015; it holds promise but also means disruption and unattractive spaces for guests Will be affiliating with Comfort Inn; I'd stay there again after the transformation is complete but not before
Pros (+) Nothing
Cons (-) Hotel was under major construction and was a complete mess. Dust everywhere wires running down the halls. Would never stay there again. Mislead by photos online and it did not say hotel under construction. Want my money back!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Comfort Suites Fredericksburg South?
The breakfast at Comfort Suites Fredericksburg South is delicious and accommodating to all breakfast preferences.
Are the beds at Comfort Suites Fredericksburg South comfortable?
Yes, the beds at Comfort Suites Fredericksburg South are very comfortable, providing a good night's sleep.
Is there anything I should know about parking at Comfort Suites Fredericksburg South?
Parking at Comfort Suites Fredericksburg South is free, providing convenient and hassle-free parking for guests.
What is the best time to visit Comfort Suites Fredericksburg South?
The best time to visit Comfort Suites Fredericksburg South is during the high season in March, ensuring a pleasant and enjoyable stay.
How is the cleanliness at Comfort Suites Fredericksburg South?
Comfort Suites Fredericksburg South is very clean, providing immaculate accommodations and ensuring a comfortable stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in February, which is considered the low season.
Nearby Attractions
The hotel is conveniently located near various attractions such as Alum Spring Park, Spotsylvania Towne Centre, and A. Smith Bowman Distillery, making it an ideal base for exploring the area.
Accessibility Features
The hotel offers a range of accessibility features including wheelchair-accessible units, lowered sinks, and roll-in showers, catering to guests with specific needs.
Check Room Amenities
Some guests found the in-room coffee to be subpar and experienced issues with the Wi-Fi. It may be worth checking the room amenities and Wi-Fi connectivity before settling in.
Pet-Friendly Consideration
If traveling with pets, ensure to clarify the hotel's pet policy in advance to avoid any inconvenience upon arrival.
Breakfast Consideration
While the complimentary breakfast was praised by many, some guests found it to be subpar. It may be worth exploring nearby dining options for breakfast.
Room Selection
Guests recommended requesting a room away from the pool area to avoid noise disturbances, especially if seeking a quieter stay.
Consider High Season Visits
If you prefer livelier atmospheres and more activities, consider visiting in March, which is considered the high season.
Service Animal Policy
If traveling with service animals, ensure to communicate clearly with the hotel staff regarding their policy to prevent any misunderstandings.
Location
4615 Southpoint Parkway, Fredericksburg, VA 22407
What's nearby
- Fairview0.9 mi
- La Vue3.3 mi
- Braehead3.7 mi
- Spotsylvania Towne Centre4.3 mi
- A. Smith Bowman Distillery4.4 mi
- Fredericksburg and Spotsylvania National Military Park4.6 mi
- Brompton4.7 mi
- Walker-Grant School4.9 mi
- Central Park5 mi
- George Washington's Ferry Farm5.2 mi
- Kenmore Plantation5.3 mi
- The Chimneys5.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Fredericksburg South
Low season | October |
|---|---|
High season | June |
Average price (weeknight) | $115 |
Average price (weekend night) | $159 |
When to book a room at Comfort Suites Fredericksburg South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Comfort Suites Fredericksburg South
Nearby hotels and places to stay
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See most recommended stays in FredericksburgGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 5.4 mi |