Fregene Hotels

Clean, comfortable, friendly staff. Very affordable The walls are paper thin. I could hear EVERYTHING from the room next door. My stay here literally did not allow me to go to sleep until the couple next door to me did. The noise from their conversation, television, and everything else going on in there room could be heard crystal clear in my room. Please invest in some ear plugs if u plan on staying here.

Good swimming pool Room distance is too far

Proximity to airport, free pkg and beds. Hot water side of sink faucet and shower flowed a yellow (similar to urine color, but was NOT urine- prob some maintain work) water making it unusable. Front desk staff was advised and seemed minimally concerned/nochalant, I tried to show her a photo and she didn't want to see it (looked like a sink full of foaming lemon jello) That just couldn't be healthy or safe. We passed on brushing our teeth with their tap water and their free breakfast. I sure wished I could post the photo of the filled sink here, but use ur imagination. We WONT be back. A sad closure to an otherwise great two weeks in Italy.

Closeness to the Airport Carpets makes it look dirty, and too expensive compared to others with same Quality. Also, staff was not too friendly.

The bed was not comfortable and the shower never got hot. My flight was so early that the shuttle was not running so I had to take a taxi which cost €20 for the short ride. Would only stay here again if it was cheaper than the other options. The rooms look a little outdated and worn but was clean overall. My tv did not work. Good for just a bed to sleep in before a flight.

Black mold on calking around tub. Step in tub shower' narrow, was not mobility friendly. Stale odor in hallways. Tv not working. Freezing room temperature only controlled centrally, not for individual rooms. Free breakfast was packaged box items.(we had to leave early before breakfast served) toiletries were sparse and not pleasant. Toilet paper was cheap brown paper. Mattress very uncomfortable.

Comfortable bed; good location for airport; good soundproofing Charge 20 Euros for 1 day in-room WiFi; no electrical outlets at sides of bed; hot water not hot enough

The stairwell connecting the Hilton to the sky bridge was full of urine and faeces almost certainly human. Just awful.

It was very clean and comfortable Long wait to check in, no overall info when you check in, had no hot water to shower and was charged an extra $80 that I'm still trying to find out what that was for! Very disappointed

location is unbeatable totally understaff you should have no expectation on service as it is extremely slow for check in check out and also the breakfast is like junk.

convenient to airport no elevator from first floor

room was too small . first day no hot water in the shower . noisy . staff talkig loud . i had to go to the receptionist everyday to reactive the keys .

As I had only a short stay I found it very convient being close to the airport. I had a walk down to the small port that was close by.

restaurant service ! the lady was wonderful, helpful, and always had a big smile, and the food was good.. location was good. don't leave the hotel area . i like that the airport is less than 5 mins away. hotel DIDN'T have any mickey mouse or bugs ! :-) the customer service in the front desk. very cold and rude . the pool was very cold.. bed :-( a little to hard.

Room had just been renovated so was very clean and roomy .It was very quiet and no jet noise!!! We were able to pay 19Euros and upgrade to use in room internet[ keyboard very slow] and all the movies we wanted were in english.

convience to the airport The surliness of the desk at the afternoon shift.

Clean and basic - ok for a one night transit through airport

Booked the room as an overnight-er to fly out the next day. The new side of the hotel was very modern and efficient. However beware of room 111, it has no windows, only a sliding door that looks out to a stucco wall, feels and resembles a space capsule. In room mini bar has water at $1.50 euro ea. Mattress was comfortable and had a comforter as the only cover. Good buffet in the morning however it is continental without eggs. Shuttle ran on request but the driver had a bad attitude. Must be related to the desk clerk. The desk clerk was extremely rude and unhelpful. I requested a room with a window and he gave us a room in the old section. Holes in the wall, thermostat broken off the wall. Carpet in the room and in the hall was stained and dirty looking. Air temp was around 80F with no open-able window and all the air conditioners were not working. Returned to the clerk who was watching soccer away from the desk and he begrudgingly gave us our first room back, (would like to write Comfort and complain about his attitude).Beware of the shower stall, if your over 200 pounds you will have trouble fitting into it. Be sure to reserve a time for the shuttle, otherwise it does not run every 20 minutes as advertised.

Lots of space

Room was clean. We walked into town to find restaurants. It provided a very relaxing last day in Rome. 4 of us chose this hotel because of the free shuttle from the airport. We phoned hotel from the airport and was told the driver was having lunch and we'd have to wait two hours for pick-up. So we ate lunch at the airport waiting for him. The day before check-out you have to let them know what time you need the shuttle to the airport. We could not avail ourselves of the free shuttle because we had to leave at 6 am and the shuttle does not begin until 7 am. A private taxi was necessary, at the cost of 20 Euros. Other complaint: breakfast was minimal compared to what other hotels in Italy provided.

nothing the attitude of the staff -rude impolite unhelpful-. unreliable shuttle service -waited for a long time until finaly having to take a taxi- . Poor quality breackfast. No signage whitin the hotel. Poor and morbid decoration.

proximity to Fiumicino city and airport the shower wets too much of the bathroom floor. It needs some kind of barrier to keep the water in the shower doors.