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good breakfast buffet, very nice staff, very helpful with answering of questions, location is great to get to a lot of areas in town.
located near train station hotel is located in a neighbourhood where too many drunks hangout during night. hotel management would if possible take necessary action to least avoid having drunks / junkies in vicinity of hotel (500 sq.m around hotel). Hotel room interior is good but not well maintained, the room we stayed had a missing lamp shade, water was leaking from shower outlet. The swipe cards we received for room didn't work on first attempt, corridors do not have intercom, hence I had to leave luggage at door of room & go all the way to reception to have the swipe cards fixed.
location is excellent ovar all is good hotell
location is great Hotel Staff + service are not good
rooms are clean , fresh and large in size the unavialablity of airconditioning..and it was little hot..hotel staff did supply us with fans ..that was nice from thier side
good price, good place to visit the city between business trip price for WLan too expensive. Nowadays, it should be free in such hotels category
reception very good. big room. clean and good location
Convient to town center and transportation The bed pillow was poor.
I like to stay at this hotel when I come to visit friends. It is convenient for transport links and is only a short walk to the city centre. It is comfortable and the staff have always been helpful and pleasant.
room size & facilities Breakfast buffet excellent only 1 small pillow provided on beds swimming pool not very warm
All of the staff made us feel extremely welcome, and nothing was too much trouble for them. The entrance lobby and restaurants are extremely elegant.
Wonderfully traditional 5-star (though in a 50 year old building), and you can feel the sense of pride in its history and role in the community (definitely a "tradition" for a certain age, here). Staff is professional and well-trained, and very friendly, not stuffy. My room was very large, and nicely appointed. The bar is fun -- very old school, with a wonderful, classic bartender, fireplace, cheesy 70's slow tunes (but a very talented pianist, as well). Perfect location...simple enough to reach by car, but right on the edge of the pedestrian city center, with shops right outside the door. No internet access at all in rooms. This was a big surprise. Free wi-fi only in the lobby area. Business center has one computer with printer. No fax or copier, though the front desk staff was happy to help. Mediocre bath/shower combo. I was in the "Residenz" annex, which means entering the front lobby, ascending one floor, walking down a long corridor, and ascending again. Not terribly convenient, and could be made much easier with independent external access. Finally, couldn't cool the room down (AC seems to have been shut off for the winter).
Quiet & comfortable
We ahd horrible rooms on arrival since you booking.com have taken the old rooms that have not been renovated and you should not be allowed to dupe customers in this way. The hotel was nice enough to change the rooms
Everything was perfect: courteous, helpful staff with just the right attitude, gorgeous clean pool, delicious breakfast and dinner. Loved every minute. Never mind the cost...just do it!
One of the best hotels we stayed in. I would recommend this hotel to everyone. The restaurant is expensive, but here are plenty of choices around.
Staff & location are the best
I loved everything...the service, room, facilities. I will always stay in the Columbi Hotel when in Freiburg. Just wished they had more locations. The pillows were too soft.
Central, easy access by car, plus secure parking......very friendly, bood breakfast, nice personal gifts. Front rooms suffer from external noise, and even rooms facing Park. fpr extra charge can also be noisey.
It's a lovely hotel and we enjoyed our stay. I can confirm the remarks on the noise of the front rooms and the cushons.
Friendly staff and good facilities in the room. Curtains were too light and did not keep out early morning sunlight.
Very clean, modern, centrally located If you had a room that faced the street, there was street traffic since the hotel is so centrally located.
location is very convenient for town centre. Rooms were comfortable and clean and the breakfast was vry good. The staff were very courteous and helpful. no lounge and very limited publc seating area
Fantastic location ,great breakfast,clean rooms ,friendly staff ,would stay again in a heart beat ,,beautiful town Nothing bad to say
Friendly helpful staff, excellent room, good breakfast and very secure parking.
Staff wonderful...location super, we took a corner room which was had a fantastic, view. Everything was just swell
near station , nice welcome , small but adequate room , close to old town for restaurants etc
Mooi klein hotel, vlak bij het centrum, comfortabele kamers
Very attentive staff
The hotel is very new (we stayed at august 2009). Restrooms very clean and new and the room was very modern-design. Breakfast a little expensive (12.5€/each) but quite good. Very near the city center (5 min. walking). To park in the surroundings at the street you have to pay from 9 to 19: 0.40€/15min with a maximum of 8 euros/day.
room, hotel staff
Very good value for money. Excellent breakfast and dinner.
It was very close to the town centre Matresses were strange foam and a bit uncomfortable, overall a bit pricey
Close to the city center, friendly staff and a nice atmosphere at the hotel and the bar/ breakfast room. Sure, you have to pay 12.50 euro per person for breakfast, but it was the best breakfast buffet we had seen in long time.
Very quiet, yet near to the centre of Freiburg Just a small niggle- I never know why hotels of of this kind cannot supply bigger bath towels. we stayed at a b&b in France on the way back and they had lovely big towesl. Obviously it costs more to wash bigger towels but I do think it is stingy.
This was a really well-designed modern hotel -- spacious, comfortable, smart without being suffocating. Great outside bar-lounge under shelter. And it's an easy short walk (5 mins) to the Muensterplatz and its daily morning market (which is fantastic) and the heart of this lovely, lovely small city. The hotel parking was a problem. Despite having reserved a place, the gates were stuck, and there was a palava. In the end, we parked on the street in front of the hotel which is cheaper (8€ per day) and perfectly safe.
The location was very nice, and the decoration was interesting. The spaghetti dish was very bad. The spaghetti must have been cooked from days before.
Great desk staff were very helpful. Didn't have tea and coffee facilities.
modern and clean
Hotel's location was convenient. It was within walking distance to all the shops. Parking was ample. And the breakfast buffet was excellent.
centrale ligging, goede parkeer mogelijkheid internet 9 euro per dag
Great location in centre of town, just down street from the Munster. Car parking beneath (extra). Expensive i'net. Room a bit cramped for 3 adults in a triple.
Every Thing........WOW This is the perfect hotel Nothing
Very good location. Although has no private parking, has a direct lift to the Hotel and also special price. Variable breakfast also for a vegan.
The hotel is very pleasant and clean
Helpful hotel staffs. Whenever I asked some questions to him, he always tried to answer and response. When I asked a recommendable restraunt for dinner, he suggested me 3 restraunts and one of them I chose was excellent!
Staff was really nice. My request had been taken into account (quiet room). Room confortable Breakfast was really expensive (15 euros); I am not sure but I think TV was not free also.
Room was very comfortable and staff very friendly. Also, had free coffee and tea in reception area
Excellent location (although surprising how noisy a pedestrian street can be at night), comfortable bed, good breakfast, very helpful staff.
It's proximity to attractions in the city and to the station
This hotel is in a lovely part of town - very central. Rooms were extremely well kept and clean and a good size. Breakfast was enjoyable and quite substatial. We had no view from our room. We looked onto a tiny court yard and straight into someones office window.
Very centrally located, reduced parking rates, DVDs available at reception free of charge Breakfast selection was not very big (but sufficient).
friendly staff, wonderful food, very clean hotel, perfect location bed too hard, could use more pillows in room, extra blankets in the room, many other hotels have extras in the cabinets.
The staff were extremely helpful and friendly. Breakfast was good. They have DVD players in the rooms with a great selection of movies at no charge. A great idea as it was a Sunday, cold and raining when we were there. Everything is closed on Sundays. They also offer free internet, which every hotel should have. We give this hotel a 10 out of 10. The only down side is that it is fairly hard to find as it is in the pedestrian section of town but very handy to everything and totally worth while.
Hotel is right down town... great location! Very hard to find.
Very comfortable spot, centrally located in Freiburg, excellent breakfast, pleasant staff, enjoyed use of computer in lobby, music and movie availability, tea and coffee and treats throughout the day. nothing!!
Housekeeping was fabulous. She was very warm and did a thorough job. I stayed at a five star hotel in Munich and the housekeeping in that luxury hotel could not hold a candle next to hotel am rathus'. Location was also perfet. Bed was very comfortable. I found the lack of curtains a bit of a put off. The shower stall was in the bedroom and the window faces other rooms (yes... I could see the occupants in the room). The room curtains were the sheer type that are completely see through if you turn on the lights in the room. So showering at night was quite the experience
Convenient location, good room rate, v friendly and helpful staff, excellent breakfast.
All the staff were pleasant and helpful at all times. The breakfast room was well presented and there was a good choice of buffet. Bedroom was comfortable and the decor well considered. We like this being an independent hotel; it is free of international corporate identity. Whilst the location is both central and relatively quiet, the immediate street setting is not particularly attractive in a very attractive town.The room could be a bit stuffy, even though the window was openable. The room was a little small, if our stay was to be longer than a couple of days.
rooms so tiny also the bathroom
The hotel staff is very friendly and helpful. Location is excellent and room is large Room design is old-fashioned, there is no A/C and being on the 1st floor with open window all night long does not feel safe.
Very central, located just off the main Kaiser Joseph Strasse, literally 2 mins from the main thoroughfare. Walking distance 10 mins from Hauptbahnhof. Rooms were excellent, especially for the price, and staff were friendly to people who hit the town running and didn't get in until 5am. Nothing
It was reasonable price and quite central just walking distance to munster area.comforatble nice hotel none
It was cosy and comfortable
Hotel staff very friendly, rooms are nice, breakfast is good
Breakfast staff were attentive and reception staff helpful The rooms are a little smaller than we would have liked. Some noise transmission in the night from neighbouring room
Central place,Room was good.
Being right over the city train tracks, it's too noisy to have the window open, which kept it too hot....
Very good location, near the city center and the railway station. The upper level rooms are calm and have a nice view. You get a free bus/tram ticket during the period of your stay, which can be very handy. I would mainly recommend this hotel for business trips and not for touristic stays. The parking and the breakfast are not free of charge, the room rates seemed quite high (a late reservation was made). The hotel building and the rooms might need some refreshment. The business double room is quite small, but otherwise satisfactory.
Right by the train, bus and tram. Shuttle to Basel airport 25 m away. Comfortable and spacious rooms. The free city ticket for transportation is a plus. Slow Wi-Fi.if want better WiFi 8€/day. Lower category hotels offer free high speed Wi-Fi.
Courtesy of staff. Quality of breakfast.
The proximity to the railway station. To allow early checkin. I was allowed to go to the room only at 3PM.
another nice stay...
Conveniently placed near the station and close to centre. Very good breakfast
Room was new and comfortable. Price was too high and the front desk refused to negotiate. I had to book online while standing in the hotel...they wouldn't even lower it to match.
Location, close to the station, and the underground parking facility.
nearness to transport links and the town itself.
Very central; good food; helpful staff; nice clean accommodation glass toilet door gives no privacy to toilet user or other person in room
Breakfast is very good and generally staying in the hotel is very pleasant. Rooms at the back are mostly quiet, although there is no escape from people banging doors in the middle of the night, and the noise from air conditioners and the mechanism operating garage doors.
Very friendly relaxed atmos. Evening meal - good choice and nicely cooked. The Waiter was slightly irritating. Breakfast room very nice and calm start to the day.
Hotel is in a great location in the center of the city. Breakfast was good, but not spectacular. The hotel staff were helpful and kind. The advertised photos were not representative of the room we stayed in. The shower leaked and the bathroom was in need of cleaning and repair. The bathroom shares a wall with the bathroom next door and doesn't offer much privacy, i.e. you can hear what's "happening" next door. The room is very overpriced for the level of amenities provided.
Very comfortable, cozy and friendly. Wonderful location. Bears everywhere :-) It would be a bit better with free internet (wifi) access, but not essential.
The staff were friendly, but not all adequately trained. The TV was old, slightly broken and very fiddly even compared to other hotel TVs! Otherwise it was perfectly OK though.
The location was great, the rooms were good, the breakfast was good. My room faced onto the main street, and so there was quite a lot of light coming through the window - but I guess thats what you should expect when staying in the centre of town. better blinds/curtains would help.
The location is excellent. Atmosphere is very nice. The staff very helpful, and polite. Our room (#15) was extremely pleasant and spacious. Internet costs eight euros per hour.
Charming, comfortable hotel with excellent service.
Hotel is right in the city center, clean and well organised. Staff very friendly, parking available (although small). Average age of guests might be 70 - not a negative just a note.
clean and quiet. The location is perfect, just in between of the historical center and train station. The staffs were very friendly. It's a little bit pricey but all the services and the room were worthwhile.
couldnt have asked for anything more- great value, great hotel, great location
Frozen Strawberry Daiquiri
This is a really nice hotel, environmentally friendly, clean, centrally located, lovely breakfast - all reasons we have returned several times. The attention to detail makes this hotel stand out compared to others we have visited.
Clean, spacious rooms, great location. Amazing staff. The staff was the best. The gym facilities Should be larger.
Staff could not have been more helpful. Location was good, with easy walking access to the city
I love the bars there...and the staf very nice... Nooo bad points.was the beast...
very nice hotel, excellent location and very freindly staff
Very friendly staff. Good buffet at breakfast. Excellent restaurant recommendation to new place tucked away we would not have found from guides. Eco-friendly. Convenient location for pedestrianised area and station. Would definitely return.
Good hotel, short walk to centre of town, parking available on premises, mini bar in room.
the beakfast was excelent not accessible by car and distant from the parking place
The breakfast and the dinner were excellent. The staff was very pleasant and helpful, the room in the corner was clean. There is the garage, but it’s better to reserve it in advance Describe in booking.com how to reach the hotel by car, when there is the market in the square. Was very difficult.
The location of the hotel, the helpful staff, and the very comfortable rooms. Difficulty getting to the hotel which is in the pedestrian zone. Even with GPS and hotel's instructions as to how to get to the hotel, it was not easy to find. In the older parts of cities with pedestrian zones, the streets can be very confusing. However, that would not prevent me from either recommending the hotel or in staying there again. Just a cautionary note.
Staff were extremely helpful, especially in walking with me to my car and guiding me to the hotel, as it is very difficult to reach by car, especially when the Munsterplatz is full of market stalls and shoppers. The room (#53) was large and overlooked the Munsterplatz.
Great location by the old church plaza. There can be some city noise at night.
hotel staff and the help for everything that we received
The ole fashin styled furnitures, breakfast and the environment of the hotel . The reception of the hotel was the different place from rooms.
Staff were really friendly and location by the church was perfect. Room was also very comforable and loved the huge bed.
The old world ambience and location, and the friendly attitude of the staff were my favorite points. I was very disappointed with the poor functioning of the internet connection from my room.
location is perfect, on the Catedral square; the building is charming; food is very good; personnel very kind; room was excellent for 2 adults and 2 children.
Beautiful building, beautiful location, very nice and helpful staff...the hotel is family owned and operated and it shows, lots of character and charm. It was a 2 minute walk to the entrance to beautiful forest walking trails beergarten and all. All guests get a free public transportation card (bus-metro-tram) which is really nice and pretty rare. I would stay here again in a heartbeat and highly reccomend it to everyone.
The breakfast was excellent.The rooms were beautiful.Excellent location.
All the old part of the city was on your doorstep. The travel was free so we ust left the car in the car park and enjoyed the scenery.
nice atmosphere and good hospitality
Location, convenience and service. Lack of a refrigerator in he room.
Excellent location to centre of town and parking No air conditioning required windows to be open on noisy street
Ideal location. The hotel also provides you with a travel pass for use on the tram and bus system. Very convenient.
the staff were very accommodating and pleasant the restaurant was excellent and busy with many local people dining ,the position of the hotel is great for exploring the city ,the car park is a safe public one near by and you have to walk approx 300 meters to the hotel
Location is fantastic. Short walk to the public car-park and the downtown pedestrian area with shopping and restaurants. Very clean room. The exterior and the lobby looks charming but that doesn't translate into the style of the rooms which just looks dated. Staff could have been more friendly and welcoming but they were by no means offensive.
the clealiness, the serenity
Very friendly staff and helpful They did not have my reservation but was able to give me a room
Convenient to Old Freiburg, easy walking. Well appointed for a city hotel. Breakfast was good. It was noisy, there was not convenient parking, the pillows were awful
The staff were great, really friendly & very helpful. The bathroom was a bit small.
The hotel staff was excellent. We had many questions and they were very gracious with us. Very helpful. Could use a lift and a new computer
Friendly helpful staff in a genuine family run hotel
A very pleasant modern hotel in an older building, very conveniently located for the railway station and Freiburg's historic city centre
Great location, good breakfast buffet, bright room, friendly staff.
Comfortable and good location. Good breakfast. Website misleading in that this hotel accepts American Express but refused when I was paying on checkout. No lift and we were on the fourth floor.
Very good breakfast. Very clean room. Good service. An elevator/lift for luggage would be an additional improvement.
A friendly traditional hotel near the main railway station in a quiet road. There was no problem leaving our bags when we arrived early. Reception helped carry our bags up to the 4th floor (no lift). Just that there's no lift, though reception was helpful in doing the carrying. A little expensive compared with other hotels we stayed in with similar facilities and similar-sized room.
This place is very good. The room was very spacious and clean. The best shower I had (water pressure). The breakfast was ok.
Central locatation,pleasant staff,good breakfast,free internet. The lighting in the room could have been brighter and better placed.
good central location. staff very helpful.room clean and of good size. breakfast choice limited
Nicer than three stars!! A completely enjoyable stay!
The staff were polite, patient and warm and very helpful giving information about facilities in the city. The breakfast buffet was delicious.
Excellent location with good parking. Staff very helpful
Staff was very helpful with directions, parking procedure, and overall checking in/out. The parking facility was very convenient. The included breakfast was very nice. The location at the edge of the walking area in Freiburg was perfect.
clean room, exellent staff, good breakfast
The free Internet in my room was the deciding factor for me. But it turned out that everything is good about the hotel except for the bad view.
Very good hotel, in the city centre. Quiet very comfortable spacious room and bathroom. Breakfast was excellent. The recepton staff were very friendly and helpful.