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Super slow clunky elevator. No bathroom fan. AC panel falling off.
Pros. Breakfast
Pros. Room ok
Cons. Personnel unavailable most of the time. Both mornings, no one at the front desk for over 15 minutes. First morning, key would not open the fitness room. Waited 20 minutes for staff to open door. Turns out no guest key would open door. Then, equipment in room horrible. Equipment worn out. Treadmill would not work at all---safety key missing. Checked out without any employees around at 4 AM.
Pros. It was quiet, despite the freeway being next to the hotel. Pool and jacuzzi were good. The breakfast was good. The staff was responsive to our concern
Cons. We had issues with the lack of toilet paper in the bathroom. The toilet was not flushing appropriately, and the bathtub drain stopper was broken.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
Guests have praised the breakfast, mentioning that it was good and had a variety of options. However, some guests have noted that the breakfast was not as extensive as in other Holiday Inn Express locations.
How are the hotel beds described by guests?
Several guests have loved the comfortable beds, while a few others found them too firm.
Is the hotel's location convenient for visitors?
The hotel's location is appreciated by many guests for its proximity to the freeway and nearby attractions. However, some guests have mentioned noise from the freeway and train tracks.
What are guests saying about the hotel's cleanliness?
Guests have generally found the hotel to be clean and well-maintained. However, a few guests have mentioned specific cleanliness issues, such as a lack of bathroom fan and low water pressure in the bathroom sink faucet.
How is the hotel's customer service perceived by guests?
Many guests have praised the friendly and attentive staff. However, a few guests have mentioned encountering rude or unhelpful staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Train Noise
Several guests mentioned that the hotel is close to a train track, and the noise from passing trains can be disruptive, especially for light sleepers. Consider requesting a room away from the train tracks to ensure a quieter stay.
Consider Bringing Earplugs
Due to the proximity to a busy railroad, some guests recommended bringing earplugs to minimize the disturbance from passing trains, especially during the night.
Check Room Amenities
Some guests reported issues with room amenities such as slow or malfunctioning elevators, non-working bathroom fans, and outdated AC units. It may be helpful to check the functionality of these amenities upon check-in and request a room with fully operational facilities.
Explore Nearby Attractions
The hotel's proximity to attractions like Island Water Park, Forestiere Underground Gardens, and River Park offers convenient options for leisure activities. Consider exploring these nearby attractions during your stay.
Be Mindful of Traffic Noise
A few guests mentioned that the hotel is located near a busy road, leading to traffic noise that could be bothersome for some. Guests sensitive to noise may want to consider this factor when selecting a room.
Request a Room with Good Soundproofing
Given feedback about noise from traffic and the nearby freeway, guests seeking a quieter stay may want to request a room with effective soundproofing to minimize external disturbances.
Check for Construction Updates
Some guests noted ongoing construction at the hotel, which affected the elevator and overall experience. It may be beneficial to inquire about any ongoing construction and its potential impact on the stay.
Consider Room Location for Accessibility
Guests with accessibility needs may want to ensure that their room is conveniently located, as some guests reported issues with slow or problematic elevators, particularly during busy periods.
Plan for Breakfast Options
While some guests enjoyed the breakfast, others found it lacking in variety and quality. Consider exploring nearby dining options if the hotel's breakfast offerings do not meet expectations.
Verify Room Cleanliness
Several guests mentioned cleanliness issues, including unclean rooms and bathroom amenities. Upon arrival, it may be advisable to verify the cleanliness of the room and amenities and promptly address any concerns with the hotel staff.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | March |
Average price (weeknight) | $150 |
Average price (weekend night) | $164 |
Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel is located at 7191 W Kathryn Avenue, 10.2 miles from the center of Fresno. Island Water Park is the closest landmark to Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel.
Yes, Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel offers free Wi-Fi.
Yes, Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel offers free parking.
Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel is 11.7 miles from Fresno Airterminal. Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel is 45.3 miles from Merced Municipal.
Yes, Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel in Fresno and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, An IHG Hotel.
Value for money | 7.3 |
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Distance to city center | 10.2 mi |
Nearest Airport | Fresno Airterminal |
Distance to airport | 11.7 mi |