We loved the convenience of the location.
The parking garage was horrible. Spaces are too narrow.
Great hotel in a great location
Nice rooms. Great amenities. Excellent value. This is where we will be staying when we go to Gatlinburg.
Staff was nice. Walking distance.
Pool was under construction and the website should have told that. I chose that one because it had an indoor pool and hot tub and pause about $50 more a night since other hotels had seasonal ones that weren't open this time of year.
location to everything was good. room was clean.
no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub
Great stay! Odd parking garage.
Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.
Location location location
You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.
The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be.
The bathroom was tiny and crowded as was the room. The walls were so thin that we could hear the phone conversation of the man in the next room as well as the female that was on the other end of the phone line. The "Mountain-side View" that we were supposed to have was the employee parking lot and a steep hill with a lot of trash and debris on it. The Kayak website leads you to believe that you can get a Smoking room, but you are not allowed to even smoke on the balconies of these rooms as it is a "No Smoking on the Grounds" property.
With a stay at Edgewater Hotel - Gatlinburg in Gatlinburg, you'll be within a 5-minute walk of Ripley's Aquarium of the Smokies and Mysterious Mansion. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Based on 69 reviews
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