Gatlinburg Motels

This is an absolutely adorable hotel in a prime location. It had an almost retro feel to it, reminding me of a place my family would have stayed at when I was a kid growing up in the 70s. The rooms were fairly updated and very clean. My only gripe is that the walls are pretty thin but it didn't ruin our stay.

Didn't love the size of the rooms. Very small. No room at all for my toddler to run around and play. The grounds were very nice and family friendly so it did help that situation.

Great value for the money. Comfortable king beds, good breakfast. Nice pool. Jet tub, fireplace in our room. Seems well maintained and friendly staff.

The pools

Parking needs some work

The cleaning staff was very nice and the riverfront was a plus.

There were ants in our room. The minifridge became unplugged sometime when we were asleep the first night and ruined our food in the fridge. When you entered the room the smell was unpleasant and somewhat over powering, took a while to adjust to it.

Price was right

Rooms smelled musty and old

Room was clean, staff was very friendly and helpful, and the hotel was within walking distance of where we wanted to go.

the location is great, too bad the property is in such badly needed repair.

Beds were horrible and uncomfortable. Old building and mold in the bathroom. I would not stay in this location again and will tell everyone Do Not Stay at this hotel, it is not a good reflection of your brand for Value and Quality. This property should have their franchise pulled until they can meet the higher standards of cleanliness and upgrade the facility. Paint alone does not account for upgrade

When we complained about waking up in bugs and the water leak in the bathroom, the GM was kind and started a full refund process.

Waking up with bugs in the bed.

We asked for a wake-up call on Tuesday for 6.30 am cause we had a family reunion in North Carolina and we didn't get So we missed it That's the only thing that made me me Cause the guy at night said we would get it My family was upset

The location on the strip was convenient

We had the AC running since we walked in the door (3pm) until we got back that night (10pm) and it was still very hot in the room. We didn't sleep very much because of how hot it was. The staff are very nice but the language barrier is a bit rough. The tv remote did not have batteries and they wouldn't bring us any. Cell service is unheard of also.

geese were cute . Motel was easy to find on main strip.

hairdryer didn't work. desk chair had huge coffee stain. Motel has limited parking if they had been close to full we would not have had a parking space. I don't know where we would have had to park.

I didnt pay what the rooms actully go for thank goodness.

We read on line it had breakfast, it doesnt and when asked the staff were rude. They advertise 2 pools, there is only one and it is small.

My family didn't like anything about this hotel

The hotel was NASTY we walked into the office and there was roaches all over the floor. We thought we would give them a chance and went to the rooms. The beds had blood in the creases of the bed along with bugs. We immediately went to the lady in the office and she called us a liar so we asked for our money back (we booked three rooms for five days) she refused to give us our full refund and charged us for one night per room and was really rude about it. I will never ever recommend this place to anyone.

Location

Location

Bugs in room, duct tape in shower, wash cloths plugging holes in ceiling tiles, staff not friendly or efficient, ice maker not working, no parking due to concert being held in parking lot.

Good place for the price, nothing fancy but just what you need on vacation. Would stay again. Lots of restuarants within walking distance.

Really wasn't anything i didn't like

Great location. Nice rooms. Nice balcony and views

Bed was a little hard. Couldn't get heater to regulate. Also too close to the bed. Hot air blew on us causing sleep problems. Not much water pressure.

The location.

The room was smoky smelling, the was were dirty, burn marks along the side of the tub, flies and gnats in the room. When I requested another room, I was told there were none, yet I passed by 5 or 6 vacant rooms on my way to the front desk!!! I was pissed!

I like that it was close to multiple restaurants and close to Dollywood.

Our room smelled like smoke,there were burns on the comforters,urine on the outside of the tub and on the wall under the sink,tv didn't work great,beds were super uncomfortable,witnessed staff smoking in rooms while cleaning, and (I am out of characters).

Clean, very nice personel, great pool, good coffee, close to everything.

There dog walking area needs upgrades badly.

We only had a very short stay when arriving we had a good ways to walk to the room with luggage opened the door and the smell of mold was so bad I started choking. When I told the clerk she was like ok, so she didn't care anyway.

Not enough to stay again.

Not pleased

Couples stopped us in parking lot saying bugs on floor and beds

I loved the location and the price. The price for the weekend was fantastic. The rooms are a little on the small side, but the low price more than enough makes up for it.

The only think I didn't like was the noise. It isn't the hotel's fault, but it was a noisy night. My only complaint though!

Great location and staff

Beds were not comfortable

Loved everything about this place. Would definitely recommend to anyone!!

We liked the short distance to our attraction, the Dixie Stampede. We were excited to let our son experience a Jacuzzi tub, but we were horribly disappointed when we found that our room, which would accept 4 adults. There was NOT a private Jacuzzi tub.

We were told to get our own condiments.When we went to the main office,the coffee & condiments were piled in my hands.There was a mean parrot in the lobby,not in its cage.Fringe dirty with lots of rust.Everything smelled like cigarettes.Would not refund$.

Location

They first said I didn't have a reservation even though I was showing him my print off. After he finally decided to give us a room, the room smelled like mold and the bathroom faucet know was on the side of the tub. Went to desk and got another room. This one wasn't much better. Room was extremely stinky. Bathroom didn't look clean. Towels and sheets were dingy and stained. Then my husband pulled back covers and there was a bug in the bed. And elevator has over an inch of standing water in it. Needless to say we left and stayed somewhere else.

I didn't like anything about it

Check in is at 3pm, we arrived at 8pm and had to wait till 11:30pm to get room because they weren't clean yet, door key wouldn't work 2nd night so my family was waiting outside in the cold whil they fiddled around making a new key, Toilet wouldn't flush, surroundings very noisy including the tenants and maids, breakfast was completely horrific.