Gatlinburg Motels

There were roaches in room. Staff was nice but we won't stay there again.

The location and the indoor pool were great. Our room was very small and smelled like mildew/mold. The hotel is very outdated and not very clean. The Wifi did not work most of the time and the shower water kept going from scalding hot to cold without touching anything. We also were put in a "pet friendly" room, which I would NEVER stay in again. If I had known that part of the hotel was "pet friendly" I would have never booked there. We will never stay at this hotel again.

I looked for a cheap place to stay, and that's what this is. Not the Ritz, but when you want cheap, what do you expect? We slept, there was a fridge, hot water, towels. We survived. :) It's located within walking distance of downtown Gatlinburg, and that's pretty much what I wanted. No ventilation in bathroom makes for a very steamy shower (and very quiet bowel relieving process, if you get my drift.) The sink was sorta falling off the wall. Ordered a king bed, got two queens. (Not end of the world, just use one for recreation and one for sleeping!)

It had a fireplace. White stuff on the curtains, holes in curtains, not enough parking spaces, there were spaces taken up by debris and those that weren't guests. We had make our own parking space. Old mattresses and chair were in the parking lot. All I could think was, "I hope they don't plan on taking those mattresses back in."

Price was right Rooms smelled musty and old

Staff was nice, pool was enjoyable for my kids, and location was very convenient The room was rough. It had outlets that were hanging out of the wall that we could shake and cause the lights to flicker. The bathroom tub was cracked and chipped. The beds were very hard and none of my family of 4 got much sleep on them. The "breakfast area" was the size of a walk in closet with several waffle irons and toasters which made it too hot to go in, and the couple of tables they had were always full so my family never had a place to sit.

It was close to town. The beds were very uncomfortable, bathroom was in bad shape, plugs didn't work and the room had a bad oder.

1/4 mile walk to mall Where to start! Rooms need updating bad! Hard beds, Old tv, lights over the sink wouldn't come on. Shower head spraying in every direction. Water stain in roof tiles, tolite handle broken, bathroom heater switch was turned side ways. Not good not good at all

The Jacuzzi tub Everything was poorly maintained. The door to outside patio didn't latch.

I didnt pay what the rooms actully go for thank goodness. We read on line it had breakfast, it doesnt and when asked the staff were rude. They advertise 2 pools, there is only one and it is small.

We were really excited to be traveling for the weekend just to get away. The pictures online make the motel look very nice. Once we arrived, we noticed that there was only ONE pool open, although online it seems there are TWO functioning pools. Of course the one that was open was absolutely packed! When we finally made our way to our room, it wasnt too bad; I have stayed in worse, but you could tell it had hardly been actually cleaned in some time now. As far as the price though, guess we just got what we paid for. I personally will probably spend a little bit more money and stay somewhere else next visit!

They waited for us to check in before they closed the front desk. Low to no staff, dirty overall, very outdated, the pool was closed due to costruction, the whole facility was under construction. My wife and I pulled up and jusy said " oh no" it was midnight we were tired and we were going to have to go in.

Location was great have stayed here 2 other times and was great then. Checked in went to room and it hadn't even been cleaned. Then the next day they took all the towels and they never cleaned the room that day nor brought back any towels had to go and get our on towels.

The fron desk staff were nice. Chemical smell was so bad that We had to change rooms. I have been sick since being in the room. Neither room was even close to clean. We went to another motel and stayed the next night. Breakfast was not good. The staff were nice and that is about all that place has going for it.

Thebed was comfortable. The room was clean. I was not a fan of the breakfast. The eggs were not real eggs. Yuck! There was apparently a squirrel somewhere in the ceiling. I got quite a scare when I heard it squeaking.

the location is great, too bad the property is in such badly needed repair. Beds were horrible and uncomfortable. Old building and mold in the bathroom. I would not stay in this location again and will tell everyone Do Not Stay at this hotel, it is not a good reflection of your brand for Value and Quality. This property should have their franchise pulled until they can meet the higher standards of cleanliness and upgrade the facility. Paint alone does not account for upgrade

We only had a very short stay when arriving we had a good ways to walk to the room with luggage opened the door and the smell of mold was so bad I started choking. When I told the clerk she was like ok, so she didn't care anyway. Not enough to stay again.

Right by the main strip, but it is Gatlinburg. Small town, so everything is in walking distance. There was no alarm clock, my room smelled like body odor. The shower was built for kids under 12. There was only soap, no shampoo. They offer free wifi, but it was down a lot and when it was up, it would constantly boot me. Would not stay here again.

There was no hot water. The desk clerk was very rude when I let him know about it. I had reserved a smoking room- which was not available when I checked in.

The staff was really nice. However, The sheets were stained. Our Shower leaked out into the floor and made a huge mess. The people beside us had 3 really Large dogs that barked. There was no comforter on the bed. Not much parking. 3 very small pillows. Trashy and slummy people hanging around outside. Made me uncomfortable to go outside after dark. The carpet in the rooms were disgusting.

Location I booked a 2 queen bed room and they put me in a single bed my son is 17 and had to sleep on the floor. I Tried to show the lady my receipt but she said I booked a single. Which was a lie. Never again would I stay there and would never suggest anyone stay there.

The room was clean. There was a metal stripping hanging half off the door so we could see daylight under the door. The pool was in need of repair it wasn't well taken care off. The hot tub was broken with nasty stagnant water sitting in it. There was no ice bucket, they gave cups with no plastic over them. It reminded me more of an apartment building instead of an hotel. There were more people who lived in the hotel than there were was guest. The ones who lived there had their clothes hanging all over the balcony their bikes chained to the railing. It was a mess. Worst hotel we've ever stayed in. We won't ever be back that's for sure.

Location They first said I didn't have a reservation even though I was showing him my print off. After he finally decided to give us a room, the room smelled like mold and the bathroom faucet know was on the side of the tub. Went to desk and got another room. This one wasn't much better. Room was extremely stinky. Bathroom didn't look clean. Towels and sheets were dingy and stained. Then my husband pulled back covers and there was a bug in the bed. And elevator has over an inch of standing water in it. Needless to say we left and stayed somewhere else.

I didn't like anything about it Check in is at 3pm, we arrived at 8pm and had to wait till 11:30pm to get room because they weren't clean yet, door key wouldn't work 2nd night so my family was waiting outside in the cold whil they fiddled around making a new key, Toilet wouldn't flush, surroundings very noisy including the tenants and maids, breakfast was completely horrific.