Pros (+) Rooms were very clean and very roomy! I have two children and they loved it as well! Beds were very comfy!
Cons (-) Didn't have my king room I reserved so I was upgraded. But the upgrade was a smoking room. Not a big fan of smoking rooms.
2 stars
Extended Stay America Select Suites - Richmond - West End - I-64
10961 West Broad Street, Glen Allen, VA 23060, United States
Glen Allen, VA
See location+1 804 747 8898Photos of Extended Stay America Select Suites - Richmond - West End - I-64
Overview
Situated in Richmond, Extended Stay America - Richmond - West End - I-64 is an easy drive from Virginia Museum of Fine Arts and provides on-site parking. It also offers an express check-in and check-out feature, a 24-hour reception and free Wi-Fi.
The property provides a wake-up service and luggage storage. A safe, a vending machine and laundry facilities are also provided.
All the apartments at Extended Stay America - Richmond - West End - I-64 provide an in-room dining area, plus all the necessities for an enjoyable stay. Each provides a private bathroom with a shower and a hair dryer.
Richmond International Airport is a 30-minute drive from the property. It is also a short car ride from University of Richmond, Hotel Richmond and Downtown Richmond.
Latest deals for Extended Stay America Select Suites - Richmond - West End - I-64
Amenities at Extended Stay America Select Suites - Richmond - West End - I-64
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Kitchen
- Stovetop
- Tea/coffee maker
- Refrigerator
- Microwave
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
General
- Family rooms
- Telephone
- Carpeted
- Sofa
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Express check-out
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
Laundry
- Laundry facilities
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Select Suites - Richmond - West End - I-64
6.2
Okay
1010 verified ratings
Wonderful
268
Very good
81
Good
104
Okay
60
Fair
98
Mediocre
75
Poor
324
Summary of reviews
Guests say
Guests appreciated the hotel's location, highlighting its convenience and proximity to attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and facilities, as well as the service provided by the staff, which was often described as rude or unhelpful. Issues such as lack of communication, outdated rooms, and inadequate parking further contributed to a negative experience for several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.4 out of 10
15 reviews
6.4 out of 10
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10 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Extended Stay America - Richmond - West End - I-64?
The complimentary breakfast at Extended Stay America - Richmond - West End - I-64 is a convenient option for guests. However, some reviewers have found it disappointing, with limited food available by 8 AM on some days.
Are the beds at Extended Stay America - Richmond - West End - I-64 comfortable?
While some guests have found the beds at Extended Stay America - Richmond - West End - I-64 to be warm and moderately comfortable, a few reviewers have mentioned that the beds were very uncomfortable.
Is parking readily available at Extended Stay America - Richmond - West End - I-64?
Yes, Extended Stay America - Richmond - West End - I-64 offers free parking, providing convenient and accessible parking options for guests.
What is the best time to visit Extended Stay America - Richmond - West End - I-64?
The low season at Extended Stay America - Richmond - West End - I-64 is in April, while the high season is in May. Planning a visit during the low season may offer more favorable rates and fewer crowds.
How is the cleanliness at Extended Stay America - Richmond - West End - I-64?
The cleanliness at Extended Stay America - Richmond - West End - I-64 has received mixed reviews. While some guests have found the rooms clean and quiet, others have reported issues such as unclean rooms and trash not being emptied.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommended requesting a room away from the parking lot to avoid noise disturbances.
Check for Cleanliness
Several guests reported issues with cleanliness, including mold on shower curtains and unclean rooms. It's advisable to thoroughly inspect the room upon arrival and report any issues to the staff immediately.
Pet-Friendly Hotel
This hotel is pet-friendly, making it a convenient choice for guests traveling with pets.
Verify Room Amenities
Some guests mentioned that the rooms were equipped with kitchen facilities, while others found the kitchen to be poorly maintained. It's recommended to verify the condition of the in-room amenities upon check-in.
Breakfast Disappointment
A few guests expressed disappointment with the breakfast, citing limited options and low-quality food. Consider alternative breakfast options if this is an important aspect of your stay.
Accessibility Features
The hotel offers increased accessibility and adapted baths, making it suitable for guests with mobility needs.
Address Noise Concerns
Several guests mentioned noise disturbances, including loud cars in the parking lot and dogs barking. Light sleepers may want to take this into consideration or request a room in a quieter area of the property.
Staff Friendliness
Many guests praised the friendly and helpful staff, citing welcoming interactions and assistance during their stay.
Room Comfort
While some guests found the rooms clean and comfortable, others reported issues such as uncomfortable beds and a strong odor. It's advisable to manage expectations regarding room comfort based on the mixed feedback.
Verify Reservation
One guest experienced a situation where the hotel had no record of their booking upon arrival. It may be prudent to verify reservations directly with the hotel in advance.
Location
10961 West Broad Street, Glen Allen, VA 23060
What's nearby
- Meadow Farm Museum4.1 mi
- Walkerton Glen Allen Virginia4.9 mi
- Cultural Arts Center Glen Allen4.9 mi
- Virginia Randolph Museum5.7 mi
- Lavender Fields Herb Farm6.4 mi
- Agecroft Hall7.7 mi
- James River Cellars Winery7.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Richmond - West End - I-64
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $95 |
Average price (weekend night) | $103 |
When to book a room at Extended Stay America Select Suites - Richmond - West End - I-64
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Select Suites - Richmond - West End - I-64
FAQs when booking at Extended Stay America Select Suites - Richmond - West End - I-64
Nearby hotels and places to stay
Closest
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See most recommended stays in Glen AllenGood to know
Value for money | 7.0 |
|---|---|
Distance to city center | 4.6 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 17.4 mi |