I love their rooms and the beds are soooo comfortable
The breakfast is at the lobby. Maybe a room for breakfast will be great
Close to excellent shopping center and downtown LA.
It was convienantly located to where we needed to go
i booked the hotel room as smooking room and when i arrived there they told me that smoking is not allowed in the rooms.
The location was perfect for having to take the State Board Exam down the street.
The beds were not comfortable.
It was extremely quiet and clean and all the staff were all very helpful and friendly. I have stayed their before and each time it was very nice.
Not that I can think of.
I like the locality and have stayed here for many years as part of a touring holiday. Staff are always friendly.
The people in the room above were extremely noisy, playing an electric guitar as we arrived . After an hour I complained and it stopped for 10 mins then started again so I complained again and after half an hour it stopped followed with intermitant playing. They then stamped about their room until 4am.I left 1 day early but have never had problems before. Having travelled around for 3 weeks I didn't want to have to move rooms within the same hotel hence the decision to leave.
- near the shopping center
Only the location in comparison to where I needed to be.
First, there was not enough parking for hotel guests yet they allowed a business several doors down to park in the lot. Secondly, there was graffiti on the wall in the room, third, the room was hot, the pool was out of order & the a/c was set to run warm in the room so we had to open the windows to try & cool it off (it was 9pm) & later there were people smoking pot underneath our window. We asked & they did not have another room for us. Lastly, our tv remote didn't work & despite having to go to the office for batteries (they would not come to us & we were the absolute furthest room from the lobby) it still did not work, which meant standing there at the tv until we found something suitable to watch & having to get up for volume control.
Nice rooms. Huge mall within 1 block. Check in personnel could have explained in more detail where room was located. All in all I would stay there again. Price was very reasonable. I did not have time to take advantage of the continental breakfast.
Personality of staff. Not that they were rude just weren't going to go the extra mile.
proximity to LA