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Nice room and place I tried to Check in at 3, but was told checkin time was 4. At 4 I was told there wasn't an available room clean yet. I was told the same thing at 5, 530, and couldn't even Check in to my room until about 730. If I pay for a room so expensive, I want to get the use out of it. Not have to walk around town waiting to check in for hours
Location is good. The air condition is noisy.
The location was great for dinner and the theater. Staff was cordial.
Very very disappointed with our stay. They were extremely understaffed in the lobby, there was trash everywhere in the hotel and the room was completely different then the pictures as well as the rest of the hotel. We splurged to stay there and the elevator didn't work, or the air conditioning in most the hotel. Never coming back, not worth the money.
The staff was really nice, and it felt very safe. Plus, the location was super. The room had no refrigerator or microwave, and the walls were kind of thin--which wouldn't have been so big a deal if we hadn't paid a price I thought would have ensured against such things.
The flavored water in the loaby was great! The elevators we're unbelievably slow and small! Also the beds we're very uncomfortable. And the pool area was very small
We asked late night concierge if they had a shuttle to the airport. He said yes and ordered us one. Told him we had 2 bags plus 2 ski bags. Driver shows up at 3 am with a luxury car that the back seats didn't fold down. Our ski bags did not fit; he pushed them through the small opening in his back center console. The man was all over the rode driving us to the airport and when we got there he told us it would be $60. At no point did the concierge or the driver ever convey to us the shuttle was not free. Hence why it's called a hotel shuttle. The ride was not worth $60 and we could of easily ubered or taxied for half the price. I was not happy with that at all.
Excellent advise from the concierge
Location in the center of the city, large room space, clean, friendly staff, good discount
1) very convenient location, because I came to Denver by train. and only 5minutes by taxi.
Hated it wont go back I didn't like anything wont go back
There was massive renovation occurring ON MY FLOOR. WHICH I WAS NOT INFORMED OF AT CHECK IN. HORRENDOUS BANGING ALL DAY STARTING AT 7AM. UNIMAGINABLE THAT A REPUTABLE HOTEL WOULD ALLOW THIS TO OCCUR. WORST STAY EVER!
I had a great room with a little kitchen. Got a pretty good deal when I booked day of stay. Clean, modern, and spacious.
Big room, clean, friendly staff, fantastic amenities, free dinner and breakfast every day - can't go wrong! Nothing.
We really enjoyed our stay. Lovely hotel I like everything
Loved the location. Right near lots of shopping and near the shuttle bus that moves all the way around down town Denver. We didn't take advantage of the hotel weekly activities but it was nice to have the option of being social in the evenings and getting solid breakfast in the morning. Would love to stay here again in the future. The couch in the room was fairly stiff. Restroom door is sliding and doesn't actually lock. Shower also doesn't close, was a standing shower.
i loved everything about it, the deal was great and the room marvelous, from the moment i walked in the staff made me feel welcomed... wow breakfast simple but enough, drinks in the afternoon again simple but nice- the room was clean, loved the kitchen and separate sitting area..i have to tell you overall i was completely happy which is hard with someone like me.... i had booked something private and it was more expensive it did not compare at all - the location was also incredible easy to get anywhere - can't really say i don't have any one thing that i can honestly say i didn't like
Very clean with a friendly, attentive staff. Right near excellent attractions in Denver. Convention center down the street. Walking distance to Coors field. 16th st Ped Mall a block away. Really a great place to stay. Nothing
The room was beautiful and luxurious. Very, very clean. Nothing.
Great location, hotel was very clean and everything was available in the rooms. I was especially impressed when I overslept and called to ask for an extra hour or two to check out. Denny at the front desk was more than accomodating, which just made my stay. Thank you!
Fun urban area, clean, love the room b/c it's like a studio apt. Nothing
Bed was very comfortable. All home amenities are available, and well maintained.
Staying a bit out of town gives a great value for the money. This kind of hotel in downtown area would go for 3 times as much. Rooms do not have tubs (except for accessible rooms, apparently), which is kind of unusual.
Great location between Denver and Boulder. My only complaint was a mildew smell in the shower.
The bed was comfortable and the staff was great! There should be refrigerators in the room as well as more places to sit outside with out having to eat or drink in the reaturant. Also, the staff should know more about their surroundings ... Where the parks and great reaturants are. Without a fridge and a place to sit outside.... My family and I won't be staying here again.
Nice clean rooms and bed was comfy. Front desk was helpful and nice. I think the price is a bit high for a hotel that is in a suburban neighborhood between Denver and Boulder. Westminster isn't really a destination i
Had a mountain view room and got to watch the sunset over the mountains; amazing. The breakfast was very good- fresh fruit, oatmeal/yogurt bar, french toast, waffles, and all the regular items on continental breakfast. They also have a 24/7 service where you can order anything off of their menu, drinks and Food or dessert. Staff was always friendly! Maybe floors in room could be updated. But it was not bad.
Location, staff and cleanliness were all excellent! Wonderfully spacious room as well. Great bar with local craft beers and good breakfast selection too. Our room had no bathtub. Only a shower, which was nice, but I personally enjoy a bath while vacationing.
Staff very friendly Room had repair issues such as blinds in poor repair, peeling wall paper, and evidence of leak in ceiling
Mix it up a little bit for breakfast, not bad for 1 night but same thing gets boring after 3 mornings.
Friendly staff, huge and clean room (2 queen beds, sleeper sofa, desk area, spacious bathroom), high-end warm buffet breakfast (eggs, French toast, oatmeal, fruit, juice, cereal, yogurt, etc), convenient location, free parking and Internet, excellent value!! This was one of the best hotel experiences I've had in a long time, especially at this price point.
Great staff. Ice interior
Wonderful breakfast in the lobby area; set up to be very socially friendly. Great location.
This facility is clean, has a super location and the friendliest, most professional staff I've encountered in years. From the manager to the front desk staff, they simply could not be more service oriented. The breakfast buffet was the best and biggest we've seen; fresh fruit, oatmeal, eggs and more. Super coffee! A great value for the money. Nothing comes to mind. Our four days at this hotel were better than we expected.
Apprearance pleasing and clean, good location My husband I both work up with terrible allergies from ?? in the room. The soundproofing between rooms was poor, we could hear alarm from next room. Noise in the hallways and other rooms plus noise from outside in the parking lot were a problem at 10pm. We often stay in hotels including other Hyatts in Denver. Have not had this experience before.
Great location and friendly staff Free breakfast lacked some essentials. Food was decent but not remarkable.
Good location. Nice decor. Comfortable. Breakfast stinks during the week - tastes like powdered eggs. Wifi is a persistent problem: slow; connection lost often; have to keep logging into it.
Nothing Everything, this hotel not a3 stars it's -3
Hyatt Place is one of my favorite medium priced hotel brands. They are consistently predictable in quality and friendly staff. This one was no different.
Size of room, availability of wine and food.
Location and airport shuttle. Was currently going through renovation.
The location was good for us; we had a sports tournament at the convention center. 2 things: my daughter almost had one of the elevator doors close on her, and the breakfast wasn't good. the elevator door scared us; I had gotten off, and then my kids were following when the door began to quickly close/open vacillating quickly.
The staff was very friendly and helpful. The breakfast area needs more seating.
the staff was very nice and the breakfast good. Won't stay there again! Groups of elementary school children were running wild making it impossible for us to eat in the breakfast room.Food was not replenished very well and the bathroom was exceptionally small and there was mold on the tile.
This guest did not leave comments about this hotel.
The staff was every good Nothing
Shuttle to airport, nice breakfast, good bed, lovely room. The amenities said there was free parking but when I got there it was not included in the package. It was only free if you stayed there but not for airport parking. I had to pay an extra $40 for parking for 8 nights and I stayed there for 2 nights.
This guest did not leave comments about this hotel.
drove the shuttle from the hotel to the airport. He was very nice and courteous. My room was dusty in the most obvious places. There was a bar and a coffee place with a Starbucks manual and coffee. The bar tenders don't know how to mix drinks and the woman at the coffee place didn't know how to make the coffee offered on the menu.
Friendly staff, all necessary facilities available such as a free shuttle service within 3 miles radius; coin operated laundry; complementary breakfast; microwave and fridge in the room; free local calls etc., prompt service, good room service some comment by the person who serves breakfast there seemed minimally racist..
Unique concept would travel them ALOFT A Lot all over. A really cool option if you are planning to spend a weekend in Denver. I enjoyed the indoor pool especially! Also was given a nice view and the place has a modern art motif goin' on. I would stay here again great amazing value right by sams diner #3 a new favorite and the grass roots hats store!
Brand new, modern design, nice lobby area patio & restaurant. Quiet rooms, pretty comfy. Saw a few comments referencing The Art as a 5 star in the category of Ritz & Four Seasons... not quite that nice, it's a solid 4 star hotel.
Customer service was amazing - every employee we interacted with was super helpful
I love the attention to detail this place gives as well as the accommodations! Only one valet driver stood out because he didn't act in the same courteous manner as his peers.
Room clean, front staff professional and polite.
The staff is friendly, lobby and rooms are well appointed and value for money is great.
The location and value for money were excellent, as was the staff and evening lounging.
Nice staff and a nice property. Older property but well maintained. Hate the resort fee. It's a junk fee in my opinion that hides the true cost of the room. Charge the full rate and don't nickle and dime guests.
Amazing indoor pool, spa and friendly service at the front desk. Was told they would remodel soon Rooms were on par with a much lesser quality hotel. Small/slow tv service. Beds weren't comfortable and Sheets weren't on correctly and falling off immediately. Pillows were down right awful, easily the worst part of the stay. Golf course was in pretty rough shape for the price. It's March in CO so it's understandable but rates should drop with it for a decent city-esque course.
Great location and breakfast Bought club level room where everything was included, valet, breakfast and internet. Surprised by a facilities use fee that covered these amenities. That is not "free" as advertised.
Staff was great. Had a great time. I would go back
We booked at the last minute and it was great. Beds were exceptional. Had dinner at the hotel and it was a pleasure. Leaving
Really nice and classy. Had everything you would want at your hotel. Every little thing there was a 70% up charge. Hotel price didn't include everything. Something called a facility fee, $20 for 2 beers pool side. Ridiculous!
Was easily accessible to the airport for an early flight
restaurant, close to airport, 7-11, Moonlight Diner etc. not enough parking.. room wasnt made up for three days, but I did not leave it until noon or a bit later..
Inexpensive and close to DIA for people who have early morning flights. The hotel is undergoing significant renovation, and consequently few services are available beyond providing an adequate room and a light breakfast.
all the area needs more trees
The only negative that we saw in our short stay was the limited parking. We had to park in another hotel's parking area. The shuttle was parked and running in the unload area too so we had to haul our stuff a long way.
I liked how friendly the staff was. Very helpful! No dislikes
The beds were clean and cleaning staff was friendly. The hotel was under construction. Very dusty walking on first floor to elevator. Hotel staff not very accommodating, with the exception of the cleaning staff. I would probably try another hotel in the area for my next trip.
The shower head had a good flow rate with a variety of settings. The A/C was strong and effective despite a very hot day. The bed was comfortable (very subjective, I know!) and seemed quite clean. The room had, for me, a funky smell immediately noticeable upon entering. If I hadn't been so tired and if I didn't think that all the rooms probably smelled the same way, I would have asked to change. I had a choice of first, second, or third floors. I asked if there were ever any complaints about people above and was told there weren't. Against my better judgement and usual choice, I went with the first floor. It was the wrong choice as I could often hear footsteps from above. If the price had been half of what it was, it would be an okay value. As this was a last minute decision--and a costly one--the value was quite poor. Given the odors, I wouldn't consider this a good value even at half the price.
It's location, the friendliness of the staff, the food and comfort of the room. The coffee maker didn't work, but the staff was very responsive, and replaced it that day.
Atmosphere of room and surrounding grounds, it was quaint and relaxing. The staff was very personal be and helpful. Not that I can think of
The people were amazing, room was perfect and really home-like. Nothing. It was perfect
The bridge across the river and the chairs set by the river to sit and read or relax. Previous guest must have watched a DVD. We couldn't figure out how to get it back to TV. It was too late to call the front desk.
Nice room was expecting something a bit fancier for the price, however it was quite comfortable.
Very comfortable relaxed environment. We haven't stayed at many B&B's in the past. The suite was nicely appointed. The bed was extremely comfortable. The hot tub and gas fireplace were nice touches. All of the staff were extremely nice and breakfast was very good
Bed was super comfy No tub in rooms. Restaurant is only open for dinner and is mostly sandwiches.
The location of the hotel was great! The room was clean when we arrived, and the beds where very comfortable. The room offered a mini fridge and microwave which was great for all the left overs we had from eating at the restaurants in the area. The staff service dwindled as our stay continued. The night we checked in when smoothly. The next dat our keys stopped working and we had to go the the front desk, and the clerk acted like it was our fault it wasn't working. Then the maid service they have to clean the rooms was great for the first two day but for the rest of our stay, which was three more nights, it became very lax. They would only make the bed but forget to give us clean coffee cups or water glasses. One night they didn't give us fresh towels after I had pull all the one we used on the floor next to the door.
The Dino theme, in-house cafe, clean rooms, free coffee The bathroom even for a king bedroom was very tiny. It was a little far from downtown Denver if you're taking public transit, but not too far if you have a car.
I booked this hotel for the dinosaurs and it didn't disappoint. In the end, it was your average Best Western, but the dinos were a nice bonus. The location is great for sites like Red Rocks and Dinosaur Ridge; less so for downtown Denver activities. The hot breakfast and pool were great too.
Cleanliness Everything was great
They have a lot of fossils in the lobby and during breakfast there's a nice girl there to educate everyone, adults and children, on some of the history of fossils. It's really cool. The bathrooms are kind of small and there's no elevator to the second floor, for people who have a difficult time with stairs.
The dinosaurs were great. The pool was clean even tho the hot tub was out of service. The breakfast was by far the best and hot. The restaurant was clean. The staff was friendly and polite The beds were small for a queen size. Hard to sleep with pool people being loud. Room was small. Bathroom was small as well.
Clean, comfortable, staff was helpful and nice...and there were dinosaurs. Overall a very pleasant stay.
Bed was comfortable, room was clean, quiet. Staff helped carry luggage to 2nd floor No elevator
If you like clean and dinasours this is the place for you
Alice, the assistant general manager was very nice about getting us to another hotel the first night of our trip. We had booked 3 days at this hotel. The hotel was clean and very nicely updated. The pool area has a nice place to eat breakfast and the pool was large and clean. It was a decent place to stay for the price. Everyday, in the hall where our room was, the entire length of the hallway and half the width was taken over with dirty laundry (bed linens, towels). We've never seen this at a hotel. Maybe there wasn't enough room in the laundry area. Not sure. Also, the morning after we were directed to the other hotel, we came back to this hotel around 8:00 a.m. One of the young girls told us we could not check in early! I tried explaining to her that we had 3 days booked and paid for and she wouldn't hear it. After all, it wasn't our fault the electricity was out our first night. I explained to her that I had spoken with Alice about this (she didn't believe me and asked what Alice looked like) and when I described Alice, she left the front desk and returned with Alice. Alice was very nice and got us a room. She said the girl didn't know we were already in the system (even though I told the rude girl we were). I do want to stress that Alice was VERY accommodating.
I really liked how nice the staff were & how clean the housekeeping kept things. The doors were kind of tricky to open, the fire alarm went off at 1:30am.
Clean and spacious, this is one of the best Bed and Breakfasts in Denver. Rooms are well decorated and clean, breakfast is first class, and the grounds are well kept. There are good restaurants within walking distance. Mediocre Wi-Fi, limited off street parking, and the front door is confusing and difficult to open.
The hotel itself was fine - typical Ramada, clean and neat. Staff was helpful but didn't go out of their way to make you feel welcomed. The hotel was so noisy I couldn't sleep. My room was on the second floor, right above the main entrance. At 2:30 am, rental car shuttle buses began rolling in. So loud, they woke me up. As did the guests pounding on the stairs and floors and dragging suitcases and talking, while they rushed to the buses to get to their EARLY flights. It was one bus after another. Plus a train whistle (or something that sounded like that) going off every half our. And, my room was next to the maintenance closet. The heater, generator, etc. were constantly making noise. Then early in the morning the maid knocked on my door! Even though I had a DO NOT DISURB sign out. My flight wasn't till 11. I wanted to sleep!
I enjoyed my stay as I needed somewhere close to the airport so I would get a shuttle. The bed was extremely comfortable and I really got a good night's sleep. The wake-up call did not happen and I told the deskclerk. She was thankful for that knowledge as who knows who else didn't get their wakeup call. Breakfast was delicious and easy.
The location is close to the airport. There's a nice diner just 100 feet or so away. Breakfast was nice and staff were courteous (but see safety concern). The hotel changed hands but the former name, Comfort Suites, was what was online. No signage in front of the hotel to indicate it's now Airport Suites. I wandered trying to find it. Hotel clerk violated common safety standards and announced room numbers in clear, loud voice. Not good. Hotel corridor smelled odd--sickly sweet. Pillow smelled of someone's hair oil. Ick. Shower pipes whistled pretty loudly while in use.
We stopped here after a long flight into Denver just to stay overnight until heading to our cabin in the mountains. It was a lot nicer in the room than I expected! I wouldn't suggest the hotel for long term stays, but it was just the job for a one night rest up. Sad continental breakfast
Very clean and all the basics are covered. Cute diner next door. Nice jacuzzi. Fox News yapping away in the dining area and lobby. Would really have appreciated a break from the right-wing propaganda. Internet is pretty slow. Only one weight machine, which was missing some of its parts.
Lobby was really nice (fireplace and couches), room was roomy & clean, nice beds plus couch, comfy blanket, good furnuture, microwave and fridge No parking, toilet wasn't really clean inside (it could be the just bad water, but I'm still not used to seeing visible dark spots)
Clean, with friendly staff, a nice breakfast selection, location and shuttle to airport was convenient. Only reason I knew the airport shuttle was called Western and did not say anything about Ramada on it was that I happened to call and ask about it. Could hear my neighbors through the wall pretty easily, but luckily the were fairly quiet.
Rooms were clean. Location was ideal for us and the staff was helpful. There was only one person working on that Friday, May 22. Since it was a holiday weekend, the check-in time was delayed significantly since the line was long and it took one staff person so long to process each check-in. Additionally, Kayak confirmation made an error in listing the wrong telephone number for the hotel in the email sent to me. When i called, the hotel reception informed me that there was no shuttle from the airport to the hotel. I spent $25 plus $5 tip on a cab ride. However, upon check-in, i found out that the hotel does offer a free shuttle. The hotel could not process any compensation for that extra expense. I hope that Kayak can take care of it.
The price was perfect, the room was clean and spacious, easy to get to from the airport, staff were courteous and friendly. Could not have asked for a better hotel for our purposes, which was flying to Denver to then drive to New Mexico. Highly recommend!
NOTHING My infant and I checked in late at night after a late flight. I checked for bedbugs immediately, and found shells and large bedbugs. I left immediately and had to walk across the street, in the cold, with my luggage and my baby, to get to another hotel. Stay at the microtel. They're nice and helpful and don't have bedbugs. Now that I'm trying to get my money back from my nonexistent stay at the comfort suites dia, they're saying they have no record of me complaining about anything. I'm livid. This is outrageous. NEVER EVER STAY HERE!!!!!!
Extremely kind staff. Very comfortable!!
The rooms seemed clean but I didn't look it over that hard. The gal that checked my out in the morning was very friendly. I had a very hard time finding this hotel and the guy at the front desk was unable to help me get there.. Come to find out I was LESS than 5miles from it!! I find it very annoying when you call someone for help and they tell you to use a gps and that they cannot help you. He really didn't give a damn about helping me get there. If I would have had a gps to use I wouldn't have called for help.
The REsidence Inn Denver City Center is in a fantastic location right near 16th st. It is perfect for a weekend / week in Denver because it has a fully functioning kitchen, which will save you LOTS of money on food if you do some grocery shopping cook in the room! It was clean and pretty spacious. Take advantage of deals on this hotel (otherwise it is too expensive in my opinion). I found a king 1 bedroom (not studio!) suite on Kayak for $103/night. Otherwise, this room is easily $150/night and up, which may not be worth it (you'll save money elsewhere). No pool
Very Clean hotel - Convenient for Downtown activities - Very good breakfast Buffet Couldn't apply my Marriott Rewards bacause I booked thru a 3rd party? Sofa bed couch was poor.
This was my first time staying at the property and I would stay there again. It was a comfortable stay, the room was clean and it was a good location. The only issue I ran into was a delayed check-in but I was still in just before the 4 pm check-in time and there was an error programming my card causing me to have to go back downstairs to reprogram my card when I couldn't get into my room aft the first day.
Liked having more room than just a bedroom and bathroom. Breakfast was good, and free. Windows could open. Rooftop patio was nice. Staff was helpful. Location was just a couple of blocks from 16th street mall. Restaurants within walking distance. Guess I've been spoiled by other Residence Inns. The smell was very disturbing even with windows open. Furniture was worn out and dated. Carpeting was bad. Kind of sketch area even for a downtown felt barely safe in the evening or very early morning which is a shame if you like to walk places, though it didn't stop us.
Great location within the city, and the room was comfortable and well-appointed. My particular room was sandwiched between the elevators and the hotel gym-- lots of thuds from banging weights. Gym should not be adjacent to guest rooms, sharing a thin wall. Also, complimentary breakfast ended super-early-- should be 10:30, not 9:30.
The rooms are nice, had a kitchen, very comfy beds and awesome breakfast No swimming pool, have to use key to get to room, $27 to park car [horrible]
Room was HUGE, gorgeous full kitchen, gorgeous lobby, free popcorn in rooms, amazing breakfast...one of the best hotels I've stayed at and i travel once a week on business around the country. This was for leisure but my boyfriend and I were very happy. Thank you!!!
Very trendy and modern Construction was occurring during my stay, causing loud banging. When advising the staff, I received an apology but the construction continued. At check out, I advised the front desk and was disregarded.
comfortable beds/pillows room very comfortable and roomy clean quiet excellent location "for us" affordable no continental breakfast
The location is perfect if you are going to an event at the 1stbank center, otherwise I would not recommend this hotel. Staff is nice. Bed is comfy. Free parking lot is nice. The walls are paper thin, very noisy even though I was on the top floor. There is no exhaust fan in the bathroom - you can do the math there. There is no food/room service of any sort.
Everythingg The service counter looked cheap. & the side exits didn't not work.
Aloft is very clean, modern with a friendly staff. The location and amenities were perfect for our trip, including the concert at the nearby venue!