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Nice room. Nice breakfast. No parking provided. Had to park on the street.
The room was very large with a lot of space and very clean. We were able to check-in about 2 hours early. Offered a hot breakfast and valet parking. TWICE we were accused of smoking in the room when we were not. They were over 12 hours apart and were not asking other rooms.
The staff was so helpful!
Best Hampton Inn hot tub I've seen, large and warm. This is a newer hotel so it is in good shape. Parking is too expensive for the location.
The hotel was clean, the staff were friendly, and there was free full breakfast. The location of the hotel was just a bit too far from downtown, requiring a walk through a busy traffic area. There were no restaurants nearby or in the hotel, necessitating a walk in the dark.
The staff is impeccable and the breakfast is very nicely appointed. Location is convenient to downtown. I asked for extra towels upon check-in and they never came. That is my one and only gripe.
I've stayed at the Hampton Inn & Suites Downtown a half-dozen or more times. Its value is good: when I compare room prices (which I do every time I visit), it's always got the best bang-for-buck in the downtown area. It's safe, clean, quiet, and comfortable, and the staff are friendly and helpful.
Free breakfast, free pool and gym access, daily room service, clean, value for money
Loved the hot coffee available in the lobby when we arrived on a cold snowy evening! Room was fabulous!
Great free breakfast. Coffee in lobby. Mini fridge didn't work well. Most staff was good, some were rude.
6 blocks away from downtown; saved $80 a night compared to conference venue hotel, walking six blocks well worth the savings.
Pool was nice, hot tub ok. Front desk staff were very nice, responsive. Room was very large, fridge and microwave made it very nice. Bubbler in hot tub, pulsing streams of water are much nicer. Room rate a bit high. Had a handicapped room, no tub, just an open shower. No parking for hotel available, though liked the free parking available on the street.
Good service and very helful staff. Nothng to mention.
I loved that they gave us a city view without us even asking, and the staff was super nice and helpful. No continental breakfast. you had to pay for all food, and there was no refridgerator in the room to store your own food.
Staff was very friendly and helpful. The parts of the hotel that are more recently renovated look nice. The restaurant is also nice. Conveniently located for Red Rocks Amphitheater. Facilities are badly in need of an update. Bathroom in the bedroom was very outdated and felt dirty. The linen also seemed as though it needed to be replaced. While the linen seemed clean, there were parts that were badly stained which just feels gross. I felt that for the cost of the hotel, and the expectations I have for a Sheraton, I got what I would expect from a lower class motel.
I enjoyed the stay and room, but no hot water. I tried sink, bathtub and shower and let it run a long time. I was in 814 and did tell staff at check out
Comfortable beds....professional friendly staff....refrigerator in room Slow elevators.....
Room was very clean, and very comfortable. Staff was friendly and helpful. Would stay again.
La Quinta Inn & Suites are nice - well kept, comfortable and affordable.
Clean room Water took over 70 seconds to get hot for a shower- and then wouldn't cool down fast either
Shuttle service a bit confusing. Didn't realize that we needed to hop on a shuttle.
Close to the DIA airport
Location is close to the airport Unfriendly Receptionist No hot water the first night Key did not work twice No parking Hotel was run down, old, and out dated. For the price we paid we could have stayed at another hotel in the area.
Location and hot breakfast. Obviously purchased an old hotel and they are remodeling the upper floors. Our room was renovated. Doors to bathroom were like closet doors, could see right in. No lock. Cover to ceiling light was cracked and on the floor. Discovered why in the am. Dressed and ready to go, standing at the bathroom mirror and someone turns on the shower above us. It started pouring on my head soaking me. Told the front desk about it all and the only response was, "we'll send maintenance". By the time we got back up from breakfast, it was pouring all the way to the door. Maintenance simply used all of our clean towels on the floor and put our waste basket under the light. No toiletries in room. no liners in waste baskets. Basic cable on old televisions and rock-hard beds. Back elevator was a construction zone, which was okay because there was a sign of explanation. Front elevator was NOT for construction and it was filthy, food on the floor, etc. Main floor public bathroom near the lobby was filthy. Worst La Quinta experience we have ever had. They should close this place down until the reno is complete, and hopefully they will more responsive to guest complaints in the future.
We booked this hotel thinking we could park there, take a shuttle to the airport and leave the car. This wasn't the case because we booked through kayak. Frustrating.
Very nice and clean. Can hear neighbors way to easy.
The wake up call was on time and the breakfast was pretty good. My TV didn't work and the staff never let me know. I had to call to ask and then was informed. I asked if they could do something about it and they told me to take it up with the company I booked through and they couldn't help me. I was put off by telling me to go somewhere else to talk about the service. I really doubt I'll ever stay in a La Quinta again.
Its great for a quick business stay over in Denver.
The garden outside was pretty dope The Pillows were cheap and the bed made a squeaky noise
Proximity to airport is a plus, facility is your standard la Quinta. Clean. The shuttle service is very poor. They gave me a time for departure to the airport and proceeded to be very rude because when they called 15 minutes early I wasn't ready right away. This alone is no big deal; however, when returning to the hotel from DIA I ended up taking an uber because the front desk told me the wrong pickup area 2x, I waited and waited, and finally gave up as it was well below freezing out. When I told the front desk about my shuttle issue they finally told me the shuttle does not say "la Quinta" on it in a noticeable way. I guess I was supposed to just know this?
Room size, location, friendly staff Mattresses need replacing
Pet friendly with no fees. The staff was very friendly and helpful. The limited breakfast, but it was adequate.
The hotel was very convenient and the rooms were very clean. It's located in a perfect area to head downtown Denver or up into the mountains or quickly reach Red Rocks. Overheard one person complain about pot smoking smell, but although the hotel is 100% smoke free, the front desk said that since it was now legal in Denver, there was nothing they could do about it. Also, we were under the impression based on the description through Kayak and Booking.com that our room was the suite; however we received a lesser room. The breakfast coffee was extremely weak, too.
The staff was very friendly and polite! They were remodeling while we stayed. Still full price. Messy. Noise all hours. No privacy.
I felt the Restuarant was very lacking. This was true each AM when it seemed no one was in charge that had training for the job. One coffee decanter that would run empty unnoticed by staff. The layout of breakfast and supplies very abstract and seemingly without thought. The courtesy breakfast tickets, while appreciated, seemed a cumbersome issue. My wife as with many other wives comes to breakfast a bit later than myself. This is where it gets cumbersome for what appears to be an untrained staff. The whole ticket thing seems unnecessary as I would seriously doubt that anyone not registered at the hotel would sneak in for a very mediocre breakfast. Overlooked dry egg mix is not a draw anymore than low quality sausage. As I have mentioned the resturant serving area is poorly laid out and very poorly maintained. Our room fridge did not work when we checked in and was never repaired or replaced during our stay although mentioned to staff each AM. Always the same response, I'll mention it to maintenance. Some one was not listening. The fridge remained plugged in but unworking with a very hot compressor. Lip service to customers is NOT enough. Listen and learn.
Door lock seemed to work. A little better than sleeping in my car dirty, rundown & noisy. broken toilet, tub drain and bath exhaust fan. upon arrival the window was open (no screen), smelled of smoke (non-smoking room). reserved a king + sofa bed and got a room with 2 queen beds. Constant running toilet and some machine kept turning on every 20 minutes.
The room was very old and not updated and dirty. Shower was yellow and leaking. Sink had holes in it
The breakfast was good and there seemed to be plenty of staff around It's a strange place to get to. The room was very dry (and I live in CO) as the heater needed to be run all night. Run a shower for a bit to moisturize the room. But it is a cheaper hotel in the area, I've stayed in most, and is as good as the more expensive places
Not much. It was centrally located in Denver but difficult to get to from the freeway. They were working on the lobby but they would be better off working on the rest of the hotel. It was certainly not worth the $100/night we spent and I would not return again. We booked a non-smoking room but it was obvious that the room was smoked in. The room was out dated and filthy. Missing hardware, dirty sheets, a pile of ashes on the floor near the window, grease stains on the carpet and the sofa. They had "serviced" the room because there were fresh towels and toiletries. They certainly did not clean it. When we checked in there was only one person at the desk (5pm) and she was obviously untrained, had no support, and was confused and frustrated. I felt bad for her. The entrance (door C) was filthy, had a broken door, curtains were grease stained, and was littered with cigarette butts. The elevator reeked of smoke. The hallway floors were dirty. The included breakfast was in the bar, dirty plates to put your food on and dust and dirt all over the counters and window sills. I think that the hotel is being used with government vouchers to house homeless people as there were a number of people milling around the parking lot and hallways as if they had nowhere to go. I would not recommend this place to anyone.,We booked a non-smoking room but it was obvious that all the rooms were smoked in. The room was out dated and filthy. Missing hardware, dirty sheets, a pile of ashes on the floor near the window, grease stains on the carpet and the sofa. They had "serviced" the room because there were fresh towels and toiletries. When we checked in there was only one person and she was obviously untrained, had no support, and was confused and frustrated. I felt bad for her. The entrance (door C) was filthy, had a broken door, and was littered with cigarette butts. The included breakfast was in the bar, dirty plates to put your food on and dust and dirt all over the counters and window sills. I think that the hotel is being used with government vouchers to house homeless people also. There were a number of people milling around the parking lot and hallways as if they had nowhere to go. I would not recommend this place to anyone.
Price and location were convenient. Staff was nice. Rooms were not updated and had issues - i.e. Fan did not work. Pool was dirty, hallways/rooms smelled.
The hotel is run down and very dirty and had a bad odor of smoke. The door to the room did not lock and the hair dryer did not work.
nothing grounds were trashed, building lacked upkeep, smelled terrible, no amenities in room, bathtub handle fell off, tv won't turn on, no fridge, outlet hanging out of wall, furniture you could not give away, need i say more?
Our room was nice and clean. We enjoyed the flat screen TV with a lot of channels. Bed was comfy and clean. Bathroom was nice and clean. We had plenty of room to move around and we had a sofa/bed too! The hotel has a nice pool. Also, has a big hot breakfast! Bathroom was small, so it was hard for my husband and I to be in there at the same time. Sheets had some stains on them, but they were small.
The entire hotel was under construction. There was crap everywhere. My room didn't have AC - they had to move me 3 times. The pool was disgusting. Stay away.
Free hot buffet breakfast, nice staff. For $90+ It was clean enough for 1 night while passing through town. Worn and dated interior, not close to anything fun or interesting, pool & courtyard under construction. I was told it was frequented by truckers and there were a few sketchy looking fellows but no one bothered us. The elevators remind me of some cheap mirror attraction at a carnival. Don't expect luxury or current decor and you won't be disappointed. Clean, hot shower and hot breakfast for 3 of us was all we needed.
The staff from the time we drove up to Valet, to check in, and any questions we had were answered in a timely and professional way. I thoroughly enjoyed my stay in Denver and would not mind staying at the same place again, whenever I do make another trip out to Denver.
Very nice hotel with VERY comfortable beds with down pillows, comforter, and mattress pad. You won't want to leave your cocoon of down. They delivered a mini fridge to our room when we requested it. The staff were courteous and friendly. Good location, only 2 blocks from the 16th Street Mall.
Enjoyed our stay very much. This hotel had everything we needed to enjoy a family getaway! The hotel was clean and the staff was very helpful and cheerful. 16th St. Mall just a couple of blocks away. Nice casual restaurants close by so we didn't eat at the Marriott restaurant. Would definitely stay again.
Central location to downtown area made walking easy, exploring fun. Coureteous staff, quick check-in and out, and comfortableclean rooms makes this a hotel on my 'stay again' list. Great Cobb salad in the bar too!
We came for a hockey game and this hotel is in a great location. Room was comfy, bathroom well equipped. Breakfast was mediocre. 16th St. mall is only 2 blocks away and Denver public transportation made it convenient for everything.
The beds were very comfortable the pool and spa clean. The hotel was in a good locatoin to most city center activities. I would stay again for any football or basketball games or any city center activities. I would not use this hotel if I had a car, there is no parking
Didn't spend a lot of time in the hotel. The hotel fit my needs.
This was a GREAT find for our family located VERY conviently in downtown Denver within a 2 block walk of the central part of the 16th street mall and therefore ALL of downtown. The staff was terrific, hotel was clean and our room was FANTASTIC. It was clean and comfy and had a terrific view of the mountains and court house. The pool area was nice and we had a great stay.
We were given a very luxurious two bedroom, three bath suite with wet bar for our family of four....what a GORGEGOUS room!!! We had a wonderful time...pool and fitness center are nice, as well.
JUST A QUICK TRIP TO DENVER FOR BUSINESS. THE STAFF WAS VERY COURTEOUS. GAVE ME A ROOM CLOSE BUT NOT NEXT TO THE ELEVATOR (NICE FOR SECURITY). VERY, VERY COMFY BED...AND THE TOILETRIES SELECTION WAS NICE. (WHY DO I NEVER REMEMBER MY OWN SHAMPOO?)\n\nQUICK WALK TO 16TH AND ALL THE GREAT RESTAURANTS. HAD WORKING BREAKFAST IN THE HOTEL RESTAURANT. GOOD FOOD, UNOBTRUSIVE STAFF WHO KEPT THE COFFEE FILLED! FRONT DESK STAFF HELPFUL IN GETTING TRANSPORTATION OR INFO WHEN NEEDED.\n\nWOULD DEFINITELY STAY THERE AGAIN WHEN I'M BACK IN DENVER.
The room was clean, spacious and had everything one needs for a weekend in Denver.
I like the location And the food that we had delivered by room service! That's I had to wait while the two front people was on the phone for 20-25 min.! I was in line aline for 15min with two desk people on the phones! Irristati
Unbeatable location. Right next to Colorado Convention Center and the other major downtown hotels. Only a block from the 16th street mall. This is definitely nitpicking, but the lobby was pretty boring. I like a hotel with a busy lobby and a happening bar. This hotel had neither, but it wasn't a big deal, because many of the neighboring hotels did.
The staff was always friendly and helpful. The rooms were clean and comfortable.
The shopping was great. Lots to do in walking distance. I felt it was ridiculous to charge for parking when you're already a guest with the hotel.
Clean and accommodating Rooms were a little noisy from street noise. Valet parking was expensive
The hotel was very close to the Denver Pavilion where we were able to walk and take a free shuttle to the Union Station and Snooze restaurant. The staff was very courteous and helpful. We had a great view of the Rockies and we could see the Bronco stadium. Housekeeping was great. Parking was expensive The air conditioner did not cool down the room like other hotels. The pool was very small and unimpressive.
I had an issue with the person I was traveling with, and the staff was extremely helpful and accommodating. They waited with me until I was picked up by a friend and assured me my safety was their first priority.
I had asked for an early check-in around noon. they said they were not able to accommodate us for that time. gave them my cell and they called about 1 1/2 hours later and said our room was ready front office staff was very nice.
Spacious comfortable room, good design, good location, new and fresh overall; very good restaurant (Pi) and coffee shop (Das Boggs) bath towels were not up to the same standard as the rest of the hotel
Excellent location, perfect rooms (clean and neat). Rather expensive (taking into account the absence of free parking).
I thought the place was gorgeous and I loved the idea of the gear garage and the hospitality of the snacks and beverages for the guests. Very nice to provide courtesy rides around town. To be nitpicky, they should maybe include some instruction cards for things like the coffee maker or the record player. You certainly can figure it out after some time, but might be helpful to have. Comforter was too warm for the summer. Things that were disappointing - door keys kept not working. Balcony door wouldn't lock and once it did, you could not open it. Wanted to borrow the Leica w/ the film they advertised from the gear garage and they couldn't let me use it because they weren't prepared w/ film. It was one of the reasons I booked there.
I thought i checked into an "Alias" themed hotel when i got stuck on the 2nd floor. Apparently the IT guy wasnt paying attention to how elevators use RFID's. Only took 20 min. Just got back from Maui and Chicago. The restaurant Departure is so good here. At check out i slept in, then went and ordered their Best lunch menu items a la carte and got dessert. Then needed to go rent another room. And thats why this Groundhog Day Themed resort you arrive , eat, sleep,repeat, 2 or 3 times and forget your Brothers Wedding. #AdultFail you will enjoy everyone you meet here. Need Dinner going to Halcyon
There was an incident at the hotel they hadSWAT team and police officers having to deescalate a situation the front desk staff the next morning was very rude and told us they couldn't do nothing about it because we went through a third party I think they could handle the situation a lot better we could not sleep there was an explosion they were moving people from floor to floor which I understand but the noise was horrible the hallways were loud in the alarm would not stop going off it was totally restless night. When we asked about it in the morning the lady at the front desk said she would like to help us but she couldn't because we went through third-party I thought this was very unprofessional due to the severity of the incident they should have done something to try to make right for it.
Your staff were very friendly and extremely customer oriented. They helped me with a few different things while I was there. And they out me in a very quiet room so I could get my work done.
Nice Facilities Inability to get credit for cancellation. I booked two nights and got called back to work early and could not use second night. I was not provided credit for the night not used. Lousy policy, expensive room.
Nice big rooms Mini fridge didn't cool very well and rude guests at the pool
The staff was really friendly, the amenities were perfect. Nice having the kitchenette as an alternative to eating out. It's in close proximity to restaurants & entertainment.
Very comfortable with nice amenities.
Best coffee of any free hotel breakfast! Good breakfast variety. Nice evening snack and cocktail hour. Dog friendly hotel, with poop by the front door that the owner did not bother to pick up.
You cannot beat the free happy hour with the appetizers that pretty much acted as our dinner and the three free drinks. We between breakfast and that, we didn't spend any money on food during our stay!
Great place definitely will stay here next time I return!
We have stayed there twice. We have run into friends from our home town, both times. (Evidently, we are not the only ones who like to stay there. We really like the facilities and the staff goes out of their way to be friendly and helpful. It is always very clean. Our adult children joined us there and they were very pleased, also. Joyce We had no complaints. Joyce
Location is relatively convenient The hotel advertises to be a smoke-free property. The people in the adjoining room were smoking cigarettes all night and hosting a 'gathering' in their room. I called the front desk numerous times but the gist of their response was that there was nothing they could do as smoking is not illegal. They offered me a can of aerosol spray to mask the smoke! All rooms were booked that night so they could not move us. I did not get to sleep until after 2:00 a.m. and woke up to loud screaming around 6:00 a.m. We were able to change rooms for the next night's stay, and the hotel manager did comp. our stay for the one night with the issue, however I am not in agreement with their policy for handling guests who break property rules and put my health and well-being in jeopardy and will think twice before staying at another Hampton Inn.
Room was nice seemed like it was an apartment I am pretty sure one of staff stole my wallet
Very nice staff, very clean hotel right next to Panera Bread. Very nice to let me have a 2pm check out!!!! Nothing
The breakfast buffet was good. Thin, scratchy towels yet we had to constantly ask for more. The maid would leave two towels each day for three guests. Sleeper sofa was incredibly uncomfortable, springs in the mattress almost poking through the sad mattress. There was a one-half inch gap in the main door frame so we heard lots of noise from the hallway and light streamed in the room at night. We could hear the conversation of the people in the next room. When i complained, i was told the manager would contact me but he never did. My recommendation is to avoid this hotel.
The room was clean and the price was good. I chose to be further from the convention center to save a little money and this hotel has good reviews. I didn't get much sleep. There was an inch space below the door and space around the door. I could hear every other person letting their door slam shut. Across from my room a small dog barked till very late. Young girls next door were loud and smoking weed and cigs. Although it was non smoking, the whole 3rd floor smelled like smoke. The cut fruit at breakfast tasted sour. It was either old or had some kind of preservative on it. So I base my stay on whether I get any rest and feel comfortable. So this was a huge no way.
Amazing hotel so clean and comfortable and the best customer service .. killer deal thanks to kayak
Pleasant, efficient, and courteous staff up front. Location good. Food good. Facility satisfactory, although the common areas were not as clean as they should be. Party until about 3 am in the room next door made sleeping very difficult.
Friendly staff My room was very noisy. I could hear every step from guest above and every flush of his toilet. The guest next door coughed and I thought he was in my room. You could actually see light around the door to the corridor. Your staff is friendly and helpful but I will never stay at this Hampton again.
Clean, simple, professional. Love that they accept parts. A bit overpriced.
They covered a better room for us at a different hotel so we got our room for free! They called when we were on our way there from the airport. Everything at that hotel was wonderful and we intend on staying at Hampton on our way back as well. Or wherever they send us.
It was super clean and luxurious for the price!! So very happy with my experience!!! Nothing!!
convenient, close/walkable to 16th St Mall, clean & comfy; upscale feeling but not overpriced.
This hotel is beautiful, clean, and the staff was so friendly and helpful.
The staff, specifically Stefan Stefan, were really wonderful. The art in the lobby and on the floors was brilliant. The room was comfortable, the bed was great. Loved the Neutrogena products in the bathroom Somebody missed a spot vacuuming. There was a nasty little pile of fingernail clippings in the corner of the room by the window. We valued our privacy and our time, so we didn't ask anyone to come up and fix it. But that definitely detracted from the stay. Otherwise, pretty darn good.
The hotel was clean and comfortable. We had a horrible time finding it ; not just the first time but every time. The hotel shares a building with another Hilton hotel. You cannot see the signage when you are on the streets of Denver. Also be prepared there is only valet parking available at $33.00 a day. And I got double charged for that one dat do check your bill.
Great location new hotel great value for your money
Close to airport, convenient shuttle service. Facilities could use a facelift. Staff friendly enough but not overly helpful.
Easy shuttle service Comfortable and spacious room The bathtub did not drain - told management and said they'd fix it
close to airport Desk clerk very pleasant The spread was not comfortable as a cover, heavy and slippery The coffee pot was broken No wash clothes High carb breakfast
The water in the tub never warmed up, the pool was freezing. Everything was dirty. I booked two queen beds but got a queen bed and a pull out sofa that had no blankets. The pool had no towels. Was very run down.
Was nice but pool was absolutely disgusting and horrible. Nothingvelse was bad
The shuttle system from DIA to the hotel works. Be sure to sign up for a return trip at the right time because the TSA line is quite long for departures. Plan for it. Room was clean. Check-in was easy and friendly. Coffee was - meh... No breakfast snacks at 0500. Stay on the third floor if possible - even there you could hear the vehicles being parked in back of the hotel. Seemed unusually loud at 10pm. Cars could be heard over the TV.
Close to Airport Very limited parking. Poor TV. Quite noisy between rooms. Fairly loud air conditioning.
Inexpensive cost Breakfast closed a bit early.
Pleased with everything except parking. Many vehicles had to park illegally because there were not enough parking spaces and no where else to park. Some guests parked at other properties and walked. The shuttle service filled up fast, so even though parking was an issue, it was good we rented a vehicle since we were on a time crunch to get to and from the airport. Many travelers, great location, but be prepared for these properties to be very busy.
I liked the quietness and cleanliness of room. The staff was friendly. Nice shower. Bed was a little uncomfortable, wish I had a better blanket as well. The room seemed a little outdated, not as inviting. TV was not best quality, fuzzy on some channels.
The hotel was located near the airport which was convienent for early morning travel. The room was is poor shape. Every surface was dingy, dinged, smudged or chipped. The bed appeared to be clean but once I got in I smelt someone else's perfume. The walls are so thin that I heard the neighbor's TV at 4am.
Friendly staff greeted me at the desk and made me feel welcome. I had easy access to the room with close secure parking. I had no doubt that my Daughter's Airport Shuttle ride would be safe and in a clean Van. I was quite satisfied with the cleanliness of the room and breakfast area. I did not explore the rest of the Motel. I will most likely choose the Days Inn And Suites at the Denver Airport on future trips. I was disappointed that there was no program guide to help with my choice of television viewing....I buzzed channels for a few minutes and just shut it off. The breakfast selection was lacking in variety. Toast, Cereal, and or a Cheese Omelet with either an Apple or Orange. I ate across the street.
Location was great. 15 min from red rocks and 15 min from downtown with things around. Staff was friendly. Hotel was standard Our room was a non smoking room but smelled of cigarettes pretty bad.
The man at front desk was very nice even during Christmas Eve and Christmas Day. I was unhappy with a room they assigned problem me with ad he immediately changed it. No problem.
I have stayed at several hotels around Denver some even pricier than this hotel. I paid double he price and had a hot room elsewhere. My room was cool and comfortable :) They foryer is a little crowded
computer room, close to my daughter, room was kept clean and supplied with soaps - etc. construction noise next door (should make guest aware before arrival), coffee/ tea bar near check-in counter was often out of coffee-cups-etc., some carpets needed cleaning (worst was in front of elevator on 4th floor)
The staff was unfailingly polite and helpful and there were fresh cookies in the PM. The heating/air conditioning system is antiquated and noisy. Every time it came on through the night, it shake, rattles and wake me up. I ended up simply turning it off, which resulted in an overheated room.
every thing was great William E Inman Sr
It was perfect!!!! Thank you!
Great location. If this motel was renovated it would be much better. Non-smoking room had strong odor of smoke. Cleaning crew was outside partying all night.
The breakfast was excellent, service was even better. Everyone was very friendly everytime I asked a question. If I go back to Denver, I would probably stay there. I would rate it five stars no question
The staff at the reception desk when we arrived was extremely friendly and helpful. I don't like that I can't get HHonors points for my stay. I thought it was a loyalty program, not a "Spend more money and we'll give you some points" program.
Of my 34 years of visiting this world of ours, this was the first time that I felt like a rock star or royalty. It might sound as if I'm joking but seriously from the bag boy, to front desk, to manager, to even the waitress, there was extreme kindness, courtesy, and politeness. . They allowed us to check in as soon as we got there at 8 am after 8 hour drive, even though I believe the check in was at 12.. they allowed us to go swimming after the bronco game, they gave us complimentary breakfast tickets and if all wasn't making it the best stay ever, they gave me a red bull to insure I wake up before the long drive ahead.. I will definitely come back and rec comment everyone to come to this hotel.. Just wish was closer to the mile high or closer to a light rail..
Very beautiful hotel. The staff were so accommodating to any request. Breakfast had a pleasing choice and the wait staff was right there to help. Ambrosia, Rebecca and Mila on the Front Desk were friendly and helpful even when I didn't know I needed help Would like to see more comfortable chairs in the room. The desk chair was great but the side chair was not.
Everything! Nothing I did not like!
great to have covered Garage in Winter and good selection of restaurants within 100 yards. fast internet
The location Our room was above the atrium. It was LOUD at all hours. The fan in the room was extremely loud. It was a horrible experience. It makes me rethink using Marriott in the future.
Staff was responsive to any issues, extra towels, coffee, parking gate not working etc. Didnt spend much time at hotel so can't say anything about the facilities. Everything was clean and operational.
Great hotel in terms of technology, nice room, very cool and would be great if staying for more than 1 night. Poor service, no name use, no "little things", like it was my birthday and they never said anything, and the restaurant was good, but again, service was bad. Asked for late check out and house keeper came three times, didnt speak english and said I didn't when I did.. I would stay again, but only if I couldnt find something better
The staff was friendly. The room I stayed in was very clean and comfortable. I had a gorgeous view of the mountains.
After almost 16 hours of driving, this hotel was clean, had plenty of room, and the staff was very friendly and welcoming. This was a stark contrast to our usual choices in hotels where we are reward members. The entire experience has made my wife and I reconsider our decision to stay anywhere else.
Nice rooms, friendly staff, clean Distance from Airport is almost 10 miles ... Kind of far for an 'airport hotel'
Good location for our needs. Good room, good staff Really liked the shuttle to nearby restaurants, places. Saved on driving around and trying to find parking Driver prompt and courteous You can hear the upstairs room when they walk around. Just poor sound proofing.
Really enjoyed my stay!
I had a great experience, and would go back any time that I have a chance! The room was large and clean, the location ideal, the cleanliness was on point, and the breakfast was delicious, and truly a $$ saver!