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hotel staff was very friendly and helpful Hotel Was being renovayed during our stay
Comfortable bed, ice cold air conditioner, fridge, free breakfast, clean, decent price Thin walls, could hear people talk clear in the bathroom, also could hear every movement in the room above us.
Beds were comfy. Hot breakfast a nice bonus. Very close to shopping!-
Front desk staff and break-fast was awesome... Carpets were not clean and could sense smoking smell inside the room ...
Unhappy with Kayak giving me a room with just a double bed (Extra cot arranged) when no. of persons mentioned was 3. I should not be even suggested a room with double bed with 2 persons. The extra cot was terrible with springs coming out. Avoid Super 8 in Kenmore/Buffalo
It's cheap. No extra towels . No elevator.
The only thing this motel had was it convenience. The motel was terrible. The furnishings and fixtures were terrible. The bathroom was not clean and the sink was almost hanging off the wall.
Not value for money ..
Nothing This is a very old motel. Fairly clean. Grey old towels. It is a dump. When we left at 3 AM for our flight there was not one light on the exterior!
Convenient location, priced well, clean rooms, courteous staff available for a late check in for a tired traveler. Small office for coffee and danish
The staff are very patient and friendly. Before arrival, I called them four times to change my rooms because my schedule changed due to some emergencies happened. I felt really sorry to bother the staff so many times but they were very patient and helpful. The rooms are cozy and the location is great. There is a fantastic Chinese Buffet and a 24/7 supermarket within walking distance. Also, there is free shuttle to the Niagara Falls State Park. If you wanna travel to Niagara Falls, I strongly recommend you to stay at Swiss Cottage Inn.
economical, clean, basic room cheapskate continental breakfast (mini donuts, danish, coffee)
comfortable beds lack of tea making facilities
The room's are really clean. The housekeeping staff are really rude.They talk laudly and knocked when somebody getting it on.They push there towels push cart really laud.Walks in the room while you still in there.Puts there damn blanket on top of your thing's.Doesn't say there sorry.Doesn't give anybodys privacy.Staring when you step outside the room.Walks back and fourt while your in front of the hotel.Really rude.
Clean Room, Clean bed, Clean bathroom. I think this is the best you can get at this price. It's very near to Niagara Falls. There is dunking donuts, super market, Target, gas station etc very nearby. nothing
Everything was in working order and clean. Safe area. Plenty of places to shop or eat around. Run-down appearance inside and outside. Carpet stains. Cheap, overused towels. Can hear your neighbors through the wall. Mild road noise.
Recommended as a good cleaN budget hotel No
location A litle noisy
Nothing the bed had bed bugs the staff was very rude. The room was not clean very dirty. I would not recommend this place to anyone. I didnt like anything. I even had to call the cops because they were rude and nasty about the bed bugs. Its a shame you have them on your hotel list it makes you look bad. I would never go through booking.com again.
The location Very small rooms the photos on the internet are not accurate. The hotel is really a motel, not what I was looking for.
location, friendly staff, shuttle to falls and casino
clean rooms easy axcest roomy would stay again
This hotel is close to the main road and has easy access to Niagara Falls. The staff were nice but not very helpful. The hi-speed internet access consisted of an old computer in the main lobby/dining room. The pool was small, and the rooms were not like those shown on the website. Breakfast was just white toast, grape jelly, corn flakes, and coffee, and juice. Not very impressive
Close to the FALLS If there is no place to find then I will stay.
There was nothing to like of the hotel while I arrived I got a dirty room the beds weren't done it was pretty bad I asked for a different room and the restroom was clogged didn't work.
This hotel is very close to the falls and the casino. All within walking distance. The continental breakfast was disapointing. No where to sit to eat, had to take it back to you room,.
The staff was friendly and gave suggestions of places to eat and things to do. Hotel was walking distance to the Falls about a block or so. The hotel was just run down and needs some updating. It was way to expensive for the night and the condition of the room, but didn't have many other choices. Hotel was hard to find there wasn't a sign on the hotel I drove by it twice which was very frustrating.
great location-near the falls no hair dryer, small room space and parking lot,
Location and value for money are good. The hotel very old, it needs refreshment, there were little insects in bed, that bite me all night. It was terrible!!! Everything seems to be dirty, I'm not sure that they change bedsheets.
Staff was very courteous and helpful. Location is very convenient to the falls and Rainbow bridge. Room could have been cleaner, but it is an older facility and is a good value.
Room is big Not clean, smelly Wifi is not working
The place was dirty everywhere! doors and locks were broken.. and no one seemed to care about anything.
The only good thing was the location for visiting Niagara Falls. The pictures online did not match the hotel at all. The first room I was in the lights didn't work. We were put in a different room and that one had a shower/tub that got clogged the first time it was used and I had to pull SOMEONE ELSES HAIR out of the drain. Also the staff forgot to bring me towels when I called. The people staying there seemed like drug dealers too. They were basically living there and shady people were coming and going. Not happy.
Caroline at the front desk was amazing! She tried to find us a cleaner, more comfortable room. When that wasn't possible she brought us a fan and was very apologetic for the lack of cleanliness of our room. She even offered to clean it herself! The room was outdated and dirty. There clearly had been some maintenance completed recently as there was drywall dust and white putty everywhere. Something must have been removed due to the large square of carpet that was discolored and frayed. The bathroom was dirty and we tried to touch nothing. The only reason we stayed instead of cutting our losses and going to another hotel was that it was late after a day of driving and hiking and we were getting up early so we were desperate to get to sleep.
Nothing. Worst place ever All the staff, facilities and services
The location is fairly convenient. The front desk clerk was friendly. The entire place smelled bad. The room was filthy and some of the outlets had exposed wires. There was a cup full of cigarette ashes on the balcony of a non-smoking room. There was an adult toy in the drawer.
Dirty property and the worst front receptionist. Name was Sheela.
The position is very bad, more than 15 minutes drive from Niagara Falls, in a very industrial area. The hotel is run down and the furniture quite cheap and ugly
very bad service provided by the hotel, i maynot again stay in this hotel. nothing to be like fro that hotel
nothing special nothing special
Location was easy to drive to and frok Niagara falls without the price of being in the city. The woman at the front desk didn't speak English well. She was super friendly she just couldn't answer any questions on trying to find places so make sure youbknow where you are going before hand.
We enjoyed our room very much Loved the jacuzzi was very nice and relaxing very clean thats a plus The bed was a little stiff and the room was kinda small but all together i was a nice place to stay
the location between Niagarafall & Buffalo with its shoping center The staff attitude was very tough, furthermore they don't clean the room routinely
It was outside city and quiet
Cheap. The room had the "under construction" look to it. The bed was uncomfortable, there was mold in the bath tub. There was tape on the walls as if they were in the midst of painting it. Had a odd smell to it too. We didn't dare walk around the room with our socks off. Didn't pay much for it so you get what you pay for.
although gawdy the bed, sink and chairs were new. the owners seemed somewhat new to the industry and it showed.
It was a nice place to lay your head for the night. It was very clean and has nice rooms. With the brand new TV, the fridge and mocrowave and the comfortable beds make it a nice little motel.
Location When I did teh resevation it showed b/B. (There was'nt breakfast since I paid discounted fee as per staff) not that I would have that b/F. Also staff charged me almost twice the fee for next day and no wireless internet access there as per staff room is too far? Hello! Simply you should not cheat customers who does booking on line!
It was quite decent Restrooms can be cleaner and the facilities provided could be better
Nothing Bad smell, Location is not good
Very, very easy to get to.... Only two clicks away from Niagara Falls Blvd exit, got to the BILLS game with plenty of time for breakfast at a great restaurant right down the street. Remember, this is a $35 overnight stay. You get exactly what you pay for; a bed with clean sheets, hot water in the shower and a small clean bathroom. It is not the Waldorf so don't expect anything more.
It had ants and bugs. Loud neighboring quests .
The day we left nothing
This guest did not leave comments about this hotel.
I had to get clean towels and wash clothes for the 2nd day. I also paid extra for 2 queen beds and was charged 20 anight extra for an extra adult, that's the only reason I got the 2 queen beds .
The location. Right near the exit, so it is easy to find. Check out time is 11:00 am. However, I wanted to check out at 6:00 am. Office was closed. I had to call the office (from my cell phone in my car), ask if I could leave the key in the room, go back to the room, leave the key, and then hit the road. Would h
central to shopping, good price old, run down
Charles was excellent - he really cared about our wellbeing and if we were going to be happy in the room that I chose and phoned me and offered to change the room for us to different rooms that would accommodate us - he was right. He also went above and beyond to make sure that we had instructions on how to get to all the places we were planning to go. Only one negative thing was that my daughter had a problem with the water in the shower - one minute it was cold and the next minute it was extremely hot. This was before any of us were up using the toilet or sink, so it must have been someone else using the water in another unit. A little later the rest of us had showers and it was just fine, so not sure what happened when she was having her shower.
Nice place, friendly staff. Fruit tray was nice and staff helpful. A bit noisy as its an old building.
The service is good, the receptionist (the motel owner) give a lot traveling tips at Niagara falls, like free car Parking near the fall which is really help if you drive to Niagara falls The only thing I really feel not comfortable is the bath towel not so clean.
The fact that there was a microwave and fridge in the room, it was clean and cozy. The staff left us a little basket of fruit and drinkswhich was very nice. The staff gave use preprinted maps of where to go for shopping and nearby shops. Awesome! The Only thing I didn't like was that we did have access to our own thermostat, so we got thee late and the office was closed and it was cold on the room to what we are use to.
Such good service and what a nice place. Very cozy and clean. Could use some updating of bathrooms. Water pressure was sporadic.
The Hotel's owners are great. They're helpful,kind and nice. It was really close to Niagara Falls and sopping centers.The room was clean and equipmwnts that are in room were working. we stayed room 2 and our wi-fi connection was really poor.
Close to where we were going
The place was clean, quiet and confortable with a good price considering the hollidays The personel there was kind and very helpfull Don't recall any
Easy to get to and accomandating Hotel room was small and a tight fit with double bed and two bunk beds not used.
It was a very basic room that did not include shampoo or conditioner
I thought the location and price was very good. I also liked the flat screen TV mounted to the wall which saved space. I believe this motel is fairly new as there was no coffee maker, alarm clock or small fridge in our room.
room was affordable, clean, quiet, and location was convenient to my trip to niagara falls...it only took less than 10 minutes to get to attraction areas like the fall and casino, staff friendly, would definitely consider staying again if need arises without a doubt.
The motel was fairly new and very clean. An excellent value, close the the Falls and shopping. No breakfast. No fridge in room.
Refunded the money The cleanliness did not meet basic requirements. We found hair in the tub, on towels, mirrors, on the sheets. The mattress had huge pee stains.
Clean room, affordable price thanks to Kayak. No shampoo in the room so I went to the front desk to ask for some. The rather loud young woman at the front desk exclaimed, "All we got is these packets!" and then presented to me a fistful of very thin sealed-foil pouches that I had to tear open with my teeth. Each packet contained about a quarter ounce of shampoo. I had to rip open three of them to lather my hair once. Forget about repeating. The place was pretty nice for a Motel 6. I guess they needed something to preserve their reputation as a cheap, uncomfortable place to stay. Note: The asking price for this room was $200.
Ease of booking and price was great Room was very small
This is a very modest hotel, no drawers to place things, no ammenities such as hair dryer or coffee maker in room. First hotel I have ever been in with not much to offer. Please see above
The room was large and accommodated 5 people easily The mattresses need replacing and also the bedding. Continental Breakfast was poor and there was no room for it. The rooms need updating. Bath tub slow to drain.
Low price room was clean not fantastic
closeness to Niagara Falls.
the staff was very friendly, when we arrive late they leave the door for us, as well as the breakfast of next day. the wall of the family suite is really thin, and noise is significent during night.
Hospitality; Lila and her husband genuinely provided customer service that matters. They kept a parking spot for us. Gave us the tissue box when we requested only 1. Offered tea when cold. Offered to throw out our larger shopping boxes. It was simple but clean and accomodating. Breakfast. I recommend steaming hot coffee / tea and or bagels / crossiants - inexpensive. I wouldn't mind paying a few dollars more in the comfort of my room than going out...especially when it's super cold.
The manager was friendly and helpful. The room was so uncomfortable - we only stayed one hour and then ran to a nicer hotel . It was really awful - low ceilings, noisy, smoky, small, cheap, scratchy linens, - you name it!
comfortable location, nice rooms, well-equipped. nice hotel staff, easy access to local attractions, shops, within minutes from a big factory outlet continental breakfast - I thought it would be organized in a better way
Bed was uncomfortable, as were the pillows.
the office open too late
The price of the room is expensive in comparison with the standing of the hotel. And it's certainly not due to the proximity of the Niagara Falls (about 15min per car). Possibility certainly to find a better hotel with the same price closer to the Niagara falls.
Staff was very friendly and the room was quite comfortable. Bathroom was very nice and recent.
Good and affordable room. Location is good. Free shuttle available None
I liked the price, and the convenience to all the local attractions. There was a coffee machine in our room, but there wasn't any coffee. Went to the main desk to pick up our own coffee, and we were told that there was any left in their inventory. Oh well.
This guest did not leave comments about this hotel.
The mattress was very comfortable NO TV GUIDE or channel directory. TV is useless!!!
My husband & I were appalled @ the filthy conditions of the room!! People in the 2 rooms next 2 us were equally disgusted!! Room was supposed to be non-smoking but you walked in u got knocked over by the smokey & filth smell. Crank out windows (2) were broken & would not open! Bathroom was beyond disgusting!!! Toilet was literally sinking into the floor. I took pictures 2 show every1. Floor around toilet was rotted however they tried to cover it up with new tile but when u stepped on the floor you sank! Toilet seat was stained...shower was gross. Bathroom plastic curtain had two big areas that had something brown/black smeared on it. Went 2 walmart & bought sheets & pillows as the hotels were stained & gross! Aweful!!!! Absolutely nothing!!
the mattresses where very comfortable Washrooms where not up to standards
Clean. Good bed. Free bus transport to city center / tourist attractions. Easily reachable, free parking Relatively old facility
Old and dirty. the manager on-site is rude The smell and dirty rooms. the manager said we should have requested fridge, microwave! Although they were listed online! He also turned on/off the heater/AC for all rooms from our room!! So he entered frequently into our room and while we complained he said I own this place!!! Rude !
Nothing. The beds are broken. This place needs a real overhaul.
It was just reasonable and accommodate my need, a place to rest my back at night. However when we got it in at first, the room was so cold which we were advise if we were to go out, just leave the heating on to warm it. We were actually had a comfortable night stay. It was just so cold especially the washroom, it may need a bit of insulation for winter weather. Other than that it was a reasonable hotel for the price.
great place and location. Rooms were clean and the staff was helpful. Breakfast had only muffins and donuts. Not even bread or butter.