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we have been given a room with the pool in fron. we had breakfast by the pool. very nice experience staying in this hotel.
A friendly greeting - and nothing much to follow. Was disappointing - distanced from everything - rooms dark and shower had to be held up by hand
The room was comfortable with a good bathroom. No air conditioning, but that was no problem when arriving in the evening and leaving in the morning. The swimming pool was good to cool down. I felt that the restaurant was aiming to tourists, presentation is more important than taste. There is not much shade during the day around the swimming pool. The pool can not be used for a long period in the evening, night and morning.
The hospitality was very good and the peacefullness of the hotel was very satisfying,so was the nearby restaurant. The shower was a bit weak.
I wish we could have stayed longer, unfortunately this is one of those little jewels that allow you to sit back and relax. Great spot for day trips to all the surrounding highlights. A bit out of the way, but the peace and quiet and pool made it worthwhile.
Outstanding hotel and not at all a typical one. Definitely need a car to get to Avignon, so be warned if you will be travelling without transport. Fantastic pool with a simple and relaxing poolside breakfast buffet in the morning - a great way to start the day. I enjoyed that our rooms (and almost all the rooms I believe) were in separate buildings with a small table out front - and plenty of area for kids to run around and play. A great value. We'd definitely return if we needed a place to stay in the area in the future. Nothing.
The pool is spotless and there are lots of loungers. All rooms have a little outside area and it is lovely to sit out and drink a glass of wine. The house wine is not overpriced. The rooms are tastefully decorated and everything seems really clean. there is a pleasant boules pitch. You can hear trains running by quite a lot, even at night. However this did not affect my sleeping much as the noise was a pleasant rumble and reminded me of my childhood! The associated restaurant is a bit pricey and only fair, but there is nowhere else to go. That said, we find most of the restaurants in the region over-priced so this should not trouble you too much.
Owner is not a people person at all. But aside from his grumpiness the place was very nice in beautiful countryside. the owner
Quiet environment, nice service, pool, nice location small rooms
The restaurant is excellent also the waitresses. A very peaceful location. We love hearing the tgv trains passing by.which were very soothing. Very good parking facilities under shady trees... On arrival we had a swarm of ants in the bathroom ; through the vent. However, the receptionist delt with the infestation very swiftly, the cleaner left the remains around.
The owner was extremely hospitable and provided excellent information on dining and locations to visit. Nothing to dislike. It was a Gite and not a hotel. It did not serve evening meals but its breakfasts were very substantial. I would recommend it to anyone who wanted to meet the family.
this really wasn't a hotel; it was a chambre d'hote. The room was obviously the former dining room of the house and the bathroom the former kitchen. I did not feel comfortable as I was in someone's house. I would have preferred to know it was a chambre d'hote beforehand.
The owners were extremely helpful, friendly and welcoming - we had a thoroughly enjoyable stay. Being able to prepare our own basic meals in the evening was also a huge bonus. No
it is a very warm hotel~people are very friendly~~
We felt like we'd come home. This is a lovely place to stay - the family are so warm and generous, and they create a fabulous atmosphere. The host Jean-Paul speaks great English and is very helpful. Excellent breakfast, very clean, extremely comfortable. Nothing to fault - we didn't want to leave!
The rooms were fine, bathroom was new, the owner was very kind gave good recommendations for travel in the region. We could not lock the rooms, the locks are invalid, the house needs to rearrange.
The owner No
Very friendly & welcoming; excellent breakfasts!! easy access in village
Brilliant setting, excellent breakfast, great reception
The real spirit of Provence. Fantastic owner, very welcoming and helpful. Jean-Paul can tell you about local and remote attractions, recommend best restaurants, help to plan your day trips etc. The atmosphere of the hotel is absolutely homely and frendly. The next our visit to Provence we are certain to ask accommodation at Le Mas Ferrand!
All the staff were exceptionally polite and helpful, especially the staff at reception, and the restaurant was of a good standard.
Relaxing, clean and friendly Too expensive by far and poor location
Very nice and quiet! Excellent Dinner. Very friendly staff. Secure place and parking ground. Close to Avignon. Will come back...
quiteness, close to town centre,spacious garden pool water was not heated and a bit too cold
We absolutely loved this hotel! It has lots of Provencial charm and our room was very pretty and spacious. It is the perfect place to stay in Provence if you don't want to be with all the crowds in Avignon center. It is about a 10 minute drive to Avignon and easy access to other areas of the Luberon region. There are no restaraunts nearby so you will need a car for sure. The hotel has wonderful food but is pricey. It has a great outdoor pool, indoor pool with spa, very lush landscaping and beautiful patios. Very attentive service and wonderful personel.
Spa facilities, swimming pool area and the hotel grounds and decor were very nice. Staff were also very attentive. Free wifi in the bedrooms. My room was very small although I was advised of this when booking so can't complain, there are a couple like this, and based on other reviews, most rooms are larger (although this would cost extra to the 185€ we paid per night). My main issue was the cost of any extras in the hotel. Menu prices and drinks were extortionate even if it has a michelin star. Since it's a good 10 minute drive from Avignon, if you don't have a car, you have to go by Taxi, and for some reason that costed around 25€ each one way journey too, making it an expensive couple of days. Not sure if it's normal, but the taxi drivers seemed to start their meter when they were called by the hotel, so the starting tariff would range from 6.50€ to 8.50€ which isn't great.
We knew this hotel from a previous stay 10 years ago, it was nice to find out that it still matched our expectations. The restaurant as good as ever.
The hotel doesn't look like much from the outside, but once through the doors a large, beautiful courtyard (very well maintained) appears. Nice pool area, and well appointed spa area. Fantastic meal at the restaurant. Very friendly staff. The location is a little "off the beaten path", and you need a car to get anywhere. Overall, a little pricey (both room rate and restaurant).
The staff were very attentive and polite. The layout and facilities in the hotel were lovely and there was a lot of attention to detail. Lovely scented rooms.
The friendliness of the staff and the food was fantastic Need a map to get there!!!
A charming inn rich with history. The grounds are beautiful and one of the best bathrooms we have had in France. A lovely place if money is no object, although we did get three nights for the price of two on the booking.com site. The meals were over the top expensive. We were seated in the dining room and the owner came in and told my husband he should be wearing a jacket for dinner. This embarrassing situation could have been avoided if the website had indicated their policy or strong suggestion for dress attire. Because of this, we chose not to eat subsequent meals at the hotel and dined elsewhere.
The staffs of hotel are very nice and friendly. Dinner was excellent and especially enjoyed to see wine list which had a lot of reasonable priced bordeaux grand vin of good vintage.
Standard of hotel A1 100% top notch, as too were the staff. Fantastic location, ditto premises and attention to detail. Totally perfect in every way, could not have been better. We will return.....
Accomodation is very complete, staff is professional. The ambiance is nice (manor and chapel). Swimming pool relatively big. The elevator in the chapel is very slow and the carpet in it has to be cleaned. But this is a minor issue.
The hotel is beautiful with excellent grounds. First class restaurant. The air-conditioning in our room did not work which made for a very hot night. Staff were informed but took no action.
The service was excellent, the food was out of this world (congratulations to the chef), overall the staff was very friendly and helped regarding all our requests. Relaxed atmosphere No, we were very happy. Clients should be aware that although the rooms are very reasonably priced (semi-luxurious, I would say), the restaurant is very expensive. But it was well worth it. The food was stupendous.
Great Service and Food, very rustic and very french Air conditioning did not work very well in the room because of poor design
We liked this typical atmosphere one gets in French Hotels et Chateaux, unique in the world. We also liked the central situation in the Provence, close to Avignon, very close to the highway. no complaints
perfect kitchen and stuff, nice pool and atmosphere
Room was good and breakfast was excellent No swimming pool
close to restaurants and shopping mall. The front desk counter was friendly and helpful the parking compound was dusty.
Friendly staff, cleanliness, excellent value for the cost
Away from the centre of the old city, which was packed because of the Avignon Festival. Peace and quiet with rest and relaxation by the swimming pool could be followed by a short drive into the centre and some sight seeing.
Everything!! We had eaten at this hotel two years ago, and decided to spend a very special anniversary for one night en route to St Tropez. The room was very comfortable overlooking the beautiful gardens and swimming pool. Food was wonderful, tasty and well presented. A place to return to!
We found the hotel to be very relaxing and peaceful. The staff were helpful and the food very good. The only slightly disappointing item was the Breakfast Buffet. Rather limited and unexciting.
Silence, gardens and staffs Due to very weak signal reception, WIFI internet access is not available as described
Staff was very kind. Make you feel the most important guest in the hotel. The room was clean and nice, exacty as I expected. Breakfast is too expensive.
Staff very helpful especially reception.Food was very good aswell. Expensive for the quality of the rooms-the hotel definitely needs to be refurbished and updated.There were no lounges/sitting areas and the restaurant/swimming pool area felt very cramped.Overall very expensive.For some reason my booking (I cancelled and then rebooked at a cheaper rate) didn't reach the hotel-luckily the hotel had a room.We moved after two nights.
convenience too many little things were annoying at this hotel 1) canvas chair on my terrace broke as I sat in it, should have been noticed as defective. 2) no light in closet, and closet door hard to open as bed side table in the way 3) toilet room no where near sink, hard to wash hands, 3) restaurant rather grim and food only ordinary (unusual for France) 4) poolside noisy and crowded 5) No newspapers in the morning as at all other good hotels 5) my bath tub and sink dribbled the water in and out...took 35 minutes to fill tub 6) did not clean room until 2:00PM
very good michelin starred restaurant, quiet location in a garden the room was charged at 170 euros whereas the booking was made at 165 euros. This was only noticed later.
This is a beautiful countryside hotel. The room, the facilities and the view were beautiful. the air conditioning was broken and while it was fixed, the overall cooling at the hotel was not working very well during all our stay. Restaurant and breakfast are very expensive
People welcoming you instead of credit cards machines. Canal +
Pleasant staff and comfortable room.
close to highway to Avignon Rooms are tiny.
Car parking Hotel was difficult to find, small bathroom.
very friendly and helpful staff made us feel welcome and want to return small room and bathroom
good environment The hotel stuff are very friendly.
Good breakfast and staff was very friendly. Room was small, but for the price, it was appropriate.
friendly staff,good cuisine,location not the top but avignon center easy reachable... to change tv screen...
excellent for money.The breakfast could be better,but it's ok for France.
It was basic facilities but good. Breakfast was good. Only the smoke odour in the room
It was comfortable,clean and friendly and helpful staff.It was handy for trips to town but difficult to get to town when the buses were not running for a public holiday. The fact that there was only one bus and difficult to get to town during the public holiday time.I do not remember any details about the need
use of pool and close to main motorway and choice of eating facilities. only 1 of the 3 rooms booked was available - a second room was organised at a nearby acotel. very disappointed.
Pleasant reception staff, pool. Buffet breakfast soon ran out of food and staff refused to re stock the table, don't be last down for breakfast.
The air-conditioning worked only for the first day. Even when it was on, it did not help a lot. The room is just too stuffy and hot. Suggest not to stay during hot summer.
The daytime manager was pleasant and helpful. Our second room was basic, but clean. The night manager was awful. The code we were given for after-hours check-in did not work, so some other guests let us in and helped us find him, but he was abusive and at first refused to help us. Only after we demonstrated that the machine wasn't working did he sullenly get us a room key - for an already occupied room. The room we finally got was small, dirty, hot and uncomfortable. The next day we were moved into a cleaner, cooler room. The hotel's location would have been very inconvenient for visiting Avignon, if not for the fact that extra buses were running during the July festival in Avignon.
Helpful staff, clean, good A/C, nice pool.
The pool was nice on a hot day. Breakfast was quite good for the price. We had to wait a long time to be booked in due to some problem with computer. The staff were very nice about it but a drink whilst we waited would have been nice. They did allow us to use our room towels for the pool whilst we waited. The hotel was not as we expected for the price. I think the pool cost a lot.
The staff is helpful and nice. The gentlemen helped us to book a taxi on our departure date. That's quie early and we won't be able to catch our train if he didn't help us. Though his mother language is Franch, he speaks quite good English. However the bill includes 4 breakfast but we juse ordered 2 at that time because we check-out early. (We just know that after leaving the hotel) Even worse, we missed the breakfast because we didn't wake up on time because we were still using the UK time.......wasting 4 breakfast in total.
Nothing Hotel building is like a container box. Very old and small room, too narrow for family. I strongly not recomend this hotel for family. I made 6 hotels for my vacation, this hotel is worst.
Good comfortable bed. Good Breakfast After hours there was no one at the hotel and the parking lot was locked. Was not sure how to check in.
The rooms were dark and tiny. The shower was definately not great.
The room is really value for money. Although the locations was away from Avignon centre, it was no problem for us as we had rented a car.
The staff was very nice. There are no internal hallways at Premiere Class. The hotel takes the motel concept. You access your room by the external balconies. Your window faces the balcony. At other hotels I avoid the ground floor as I like at least some privacy and want to avoid people being able to look through my window. At Premiere Class all rooms are ground floor rooms and there is no privacy. The windows are small so not much light comes in if you open your shades... and if you don't well the lighting was horrible. I felt like I was in a tiny dungeon. The desk was too small to sit at comfortably with my computer.
The proximity to the Avignon Nord commercial centre and a number of restaurants, and proximity to the motorway and main roads to Avignon and other places in the vicinity.
ok for a quick sleepover without any comfort requirements the room was dirty, linen and towels hadn't been changed for ages, with stains visible on pillow cases, bed linen and towels. it was obvious that someone in the hotel had tried to cover it up instead of changing it.
Clean and tidy cheap and good for a one night stop over
24/7 checkout, free parking, free wifi, airconditioning. space shuttle bathroom (1 sq m probabably), bed looked like it was not cleaned after the previous client, poor breakfast for its price. Would be good value for money if the room costed about 30 euros, otherwise too expensive for the comfort provided.
Clean, compact, organised, good breakfast. Way out of town, wrong gps coordinates on info.
Basic spot for day/night trip,fairly remote from any city,within shopping complex,with no communication with the city.Selection driven by price.Clean place to sleep only Very unprofessional staff,no language skills and very unfriendly and unhelpful.I have exoerienced this,when got lost and tried to get driving directions on the phone.Room cramped with bunkbeds