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Good breakfast and the rooms were clean Rooms were very dated look like they had not been renewed since 1960. Bed side lights and room light did not work. Very expensive for what you got. I wouldn't stay again as the Travel inn for the same price is so munch better
It was only 15 minutes walk into york. The reception was very welcoming and we were offered information on where to go and what to see in York. The room was clean and maintained the features of a listed building. The breakfast was excellent
Very friendly staff. Room was big, although decoration was a bit old fashioned. Well located, about 20 min walk from York minster. Only one hour for breakfast, meaning it was very busy and service was a bit slow. But breakfast was nice!
The hotel was close to the center of York and was clean, staff were friendly and helpful Length of time waiting for breakfast
Really nice room with a very comfortable bed and everything was very clean. Breakfast was served at a reasonable hour and the entrance was available at all times if necessary, always positives in a guest house.
friendly,helpful but not intrusive staff.room was excellent with a great view of york
Comfy warm room
Very attractive room, warm and peaceful. Excellent breakfasts. Very friendly and helpful staff. Parking a bit tight.
Comfortable, excellent breakfast, parking and friendly proprietors. No.
The room was very comfortable and the furniture was very nice. It states that this is a hotel but I would see it more as a B & B. I have stayed in many hotels through my line of work and this was not a hotel in my eyes. 15 min walk into the centre of York, we were located on the very top floor which was a hike up many stairs but the room was very nice.
We enjoyed our stay, the hotel was quaint and quirky, but very clean and comfortable Everything was fine
Great people. Excellent hotel
Lovely old inn with delicious food and very friendly staff . Excellent position on quiet road but very near to York Minster . The shower in our bedroom was just a trickle .
The staff were friendly,accommodation good and it was within easy and a pleasant alking distance of all the historical attractions in York. The dinner was locked in a a post 2nd world war time warp.
Very spacious room, wonderfully warm owner. A bit tricky to check in if arriving at irregular hours.
Friendly staff, good breakfast,good location of the hotel to York centre. Room was cramped, and the bathroom too small. Television in the cupboard above the wardrobe, not ideal, TV remote did not work.
friendly staff and good food
location of hotel and friendliness of staff loved it all
The hotel is situated close to York city centre, very handy for all the sites We stayed in a double room which was very small.
Position to city centre,and all of things stated in 2, not forgetting the gorgeous breakfasts & complimentary coffee & cakes in the afternoon. It`s a pity that there is not more car parking space, although the hotel staff did a great job of making your car available when it was required.
We got a family room ,so no complaints plenty of room , nice and airy well fitted out. Didnt stop long enough !!
Nice clean room, fairly good location, pleasant staff Room rather small for what is classed as 4 star
Clean rooms, good location, hearty breakfast. Parking might be difficult and breakfast could be served till slightly later. Would not put me off staying again though!
Very pleasureable stay. Very comfortable. Staff very pleasent.. Breakfast Excellent.
Access to the town. Easy parking. Friendly staff who were helpful. Clean and well furnished rooms. Good decoration throughout the hotel Excellent breakfast facilities. An excellent choice small hotel at an extremely good price. No
only hotel I have ever walked out of - Parking is on Street - the room was cold radiator switched off - internet not definite - left spoke to staff no mention of being charged and was on the same night charged for room took 5 days for me to find out - The place just felt wrong - another client was complaining about his room not being cleaned at same time - would have expect some contact before being charged - This is the first bad report I have made on bookings in over 10 years
Very quiet - not pestered by the usual hotel sounds. Couldn't hear TVs or other noises from adjoining rooms so that was a plus. Parking is hte only downside. On street and could be a bit hit and miss as to how conveniently one could park for the hotel.
Temperature of room was perfect - not too hot and not too cold which is a recurring problem when you stay in hotels a lot as i do. Bed was very comfortable.
The only time we saw owners were upon arrival and departure. Rooms were very hard to locate
I found the hotel very friendly and comfortable, the breakfast was 'plenty' and nicely presented and it was located near enough to the city to walk in.
Room excellent Breakfast Excellent Struggled with bag on arrival but helped on leaving
Staff friendly & helful, lovely room & ideal location
Freindly helpful staff nothing was too much trouble. Nice fresh breakfasts with a very good selection of ceareals, fruits and breads. We had a very nice room at the front of the house. The hotel is on a busy main road and between 7am & 11pm the traffic while not heavy is constant. Would book a rear or side room in future. The room however was really nice. We did have the windows open as it was very warm which did not altogether help with noise reduction.
Great simple touches which made the difference between a good and great b&b Bed was a little soft!
very pleasant environment. lovely decor.breakfast just right and very good quality. I didn't like the fact that I had to climb two very steep flights of stairs as I have a bad knee. I'd stayed here before & had booked again but our previous ro0m was in a fabulous annex.this room was on the small side.
The decor is fabulous and modern a real treat
The hotel was good and is upgrading there rooms. We had one of the older rooms which were dated. They only have three more rooms left to udgrade. We were showed round 3 new rooms and they were excellent. A perfect place to stay in Harrogate. Great breakfast too.
comfortable bed, excellent breakfast,helpful and pleasent staff.
The level of comfort was excellent and you had everything you could need. Breakfast was excellent and beautifully cooked Mein host was a bit grumpy! I fell in their front drive where there was a pothole and I got a kind of "well we can't sffford to have it repaired response". I wasn't hurt but felt I should tell them someone had tripped.
Second stay and will stay again. Fab location, with free parking. Its stylish, clean, great facilities, welcoming and serves an excellent breakfast till 10.00am weekends Liked everthing
Friendly Traffic noise
it was within easy reach of everything. within walking distance of train station, none
Excellent location, very clean, lovely dining room & excellent breakfast Maybe a little re-decoration here & there. A nice tv where you can see it not up on the wall nearly as high as the ceiling. These are only little things & it wouldn't stop me staying there.
Location, everything we needed, price Slightly on the small side, creaking floor boards from floor above
it was just like being at home,very comfy,easy access to city centre and the staff and owners were very helpful
Close to York City, very clean and modern room, friendly staff. Top floor room, lots and lots of stairs, top ones were quite steep and no light at top of the stairs. Breakfast wasn't very nice.
Very friendly and helpful staff, lovely bedrooms which were spotlessly clean. Lack of parking is a bit of a problem, but typical for the area.
The location was very close to downtown, yet was very quiet. The breakfast was delicious, with lots of variety and good taste. The room was smaller than expected, or what showed on the advertisement online. The bed was large enough but soft.
very good, however noisy constantly running toilet (due to overflowing cystern) reported, not fixed (or attempted)
Excellent breakfast and good location.Easy access to the town centre. Clean room and friendly staff. stairs! We were on the top floor and there was alot of stairs. We are quite young and found them a struggle.
Nice breakfast and close to city centre etc.