Green River Motels

Pros: Nothing

Cons: On-line registration specifies a no-cancellation policy, which is unique to any other hotels I've stayed in. You're willing to "price gouge" me for $8 for cancellation insurance, which I elected. My stay was in connection with a cross-country, multiple day motorcycle trip. On the morning of my reservation, I started in Colorado Springs with discovery of a flat tire on my motorcycle. With every intention of staying in Green River, I ultimately spent more than half the day trying to find a place that was open, had the replacement inner tube, and could change the tube on a Sunday of Labor Day weekend--a near impossible task. As the day wore on and I started getting concerned about making it to Green River, I tried to call and cancel my reservation. I was unable to connect with the numbers provided. I called my wife and asked her to cancel for me while I continued riding. She was initially told by the hotel she had to call the insurance company, who told her she needed the itinerary number. Your data base can't find me just by customer name? On my next stop, I provided her the itinerary number but she was unable to connect. On my next stop I was able to get ahold of the Customer Service number, who informed me it was too late to cancel. She first said the cancellation deadline was noon that day, then later said it was noon the previous day. She then said I didn't have insurance. Feeling pressured to not lose my money, I pressed on after dark and over 12 hours into my day. After riding another 2 hours after dark, I decided my safety was more important than the unreasonable policy Super 8 has, and the difficulty communicating with you, I stopped short and spent the night. The whole experience was unaccommodating, unimpressive, and frustrating. Unforeseen events beyond people's control happen, but you have no concern for that. You have my money and that's all that matters--to you.

Pros: Price was good. Rooms were decent and clean.

Cons: Breakfast was a pass. My room was directly across from the laundry which make things noisy. Bring your own towels, theirs are the hardest/scratchiest I have used

Pros: Correct breakfast. Value for money.

Cons: Shitty town. Sorry Green River Stranger odor in room upon arrival.

Pros: Nice shower with steady hot water and good water pressure. I had just spent 3 days backpacking and a nice long hot shower was my main motivation for renting a motel room. The woman at the check-in counter was friendly and pleasant.

Cons: Bed sheets were stained - not sure if the stains were fresh or just old and permanent, but to be safe I slept in my sleeping bag on top of the bed.

Pros: It was very cheap

Cons: The bed linen was stained. There was only a small shower stall. Building was run down and gross, including the pool. Town was in great decline.

Cons: I was really hoping to take a soak in a hot tub like is advertised about this hotel. But I get there and it's outdoors and completely shut down. I was on the first floor and in my room on the ceilings were crawl spaces, kind of gave me the creeps. It's a good enough place to rest buy I wouldn't choose to stay there again.

Pros: The night crew/guy/manager was polite, professional and made efforts to help us into a cooler room. He gets an A. When I called the front desk again at 9pm, sweating while lying still, the night manager (the guy who gets the A rating) said there were no fans left and the best he could do was move us. He did but the room was only slightly better.

Cons: The dingbat daytime desk girl! When I called her because my room was a sauna she replied "yeah, all 3 buildings have issues"... did not offer a fan which I didn't even think of till later (must have been the heat exhaustion from simmering in the room!). So, they KNEW their A/C was broken, but of course this is not mentioned when making a reservation! Completely unacceptable with 95-100 degree temps! The motel itself was not impressive (niether was Green River for that matter). The air conditioning was completely useless! Apparently there were fans but she didn't offer one when I called the first time. Do not try to "save" money by staying here!

Pros: Price

Cons: Line out the door during check in. Seriously understaffed and not working very expeditiously to serve as many people as possible. Surfaces in room were not clean. Both ice machines were busted. Washer in laundry room was busted. Bedding flimsy, not warm--had to bring in sleeping bag from car. General impression: management really couldn't care less about this property.

Cons: Day one I checked in for two nights- offered my confirmation code because I prepaid. The front desk said they didn't need it. I put of my belongings in the room, shut the door, double checked to make sure it was locked, then left. When I came back, the door was open. My stuff was available to whom ever wished to take things. I called the front desk, and they said they didn't get my reservation in the system, so they gave a key to someone to use the room, they went in and didn't shut the door. The staff did not go back to check after the new guest said "someone's stuff is in the room". So the door was left wide open. The same guy who checked me in gave the room away within an hour of checking me in. The front desk later updated me and told me they sorted things out and my stay was in their system. I asked the front desk for a 6:15 am wake up call. The next morning I got one at 7:40am. Not too helpful. Considering they messed up a couple of things including something as simple as a wake up call, I decided to call the front desk to see what f they actually fixed my reservation. When I called I asked if I was scheduled to stay that night as well. They said no. I told them I paid for two, and wanted to know how to be sure they would not give my room away. They told me I had to pay for an additional night. I told them I already did. They said it doesn't matter. I need to pay for an additional night. I offered to share my confirmation and the front desk attendant exclaimed it didn't matter. I went down to the front desk to show them and clarify. Then the manager came and said she had to call the booking site and that I should go to my room and wait for her to call me. I went to my room. My keys no longer worked. I had this fixed at the front desk. Then waited for an hour. Called the front desk and they had fixed the problem, but neglected to tell me. They told me I would be refunded for part of my stay, but my card was charged for the full amount. They actually tried to charge me again at check out. Honestly- this is one of the worst motels. The staff are not apologetic for their mistakes. They are extremely unorganized, and the booking website clearly has problems as well.

Pros: OK a better TV would be better room was clean, beds were good

Cons: No shampoo

Pros: Clean room great shower.

Cons: Check-in staff no change machine for vending. Staff couldn't break a $20 bill.