Greenacres City Hotels

From the moment you arrive till the moment you leave they make you feel like royalty without any stuffiness. They go above and beyond even bringing our dog treats and realizing that my wife was pregnant brought us a cupcake with blue and pink frosting along with a bottle of non-alcoholic cider to our room. Herna at the front desk was a delight. Nothing

Oceanfront property, very nice spa that allows all guests to use its facilities regardless of whether not you book their services the restaurant quality and choices are very limited

staff was great, food was superb, place is really nice cost

The hotel property is right on the beach, and the beach staff is friendly and accommodating, periodically bringing guests complimentary smoothies and frozen grapes and oranges. The pool area is lovely and well-kept, as are the dining rooms. The rooms are comfortable and luxurious. The breakfast buffet, though expensive, is delicious, ample and very fresh. For a hotel of this caliber there was some unevenness in the staff. On certain days at the beach, the staff was available and responsive; on others they were entirely absent, and it was difficult to get anyone's attention. The outside dining areas, though lovely, were crowded, and every morning we had to wait 10-15 mins to be seated outdoors. When we first arrived, no doubt because we booked a "bargain" room through Kayak ($500/night as opposed to the $1,000 rack rate on the Four Seasons website), we were given a room with a direct view of the beach bar kitchen, together with smells and noises from the vent. We asked that the room be changed, and it was, though again we were given one of their less desirable rooms. I suppose most unfortunate was that when we asked, on our last day, for a late checkout - even offering to pay something for the privilege - we were told, icily, that the hotel could not accommodate us - not even for an hour - because of our "room category" (meaning, no doubt, the "cheapie" Kayak rate). The hotel was quite clearly not full, and as an experienced traveler, I know this would have been an easy accommodation for the hotel to make. Instead I left with a bit of a bad taste in my mouth.

The hotel was great. We booked it through KAYAK at a great rate for a room with a limited ocean view. When we arrived we were upgraded to a larger room with full oceanfront views at the same rate. The hotel is beautiful and the staff were friendly and attentive.

Social hour included wine, snacks, and pasta, salad, and fruit for a quick dinner!

Service was good and rooms were comfortable Pool area was awkwardly placed and and breakfast could be held at least till 10

Hotel was clean, bed was comfortable. It was a brief stay but it suited our needs very well.

It had nice friendly staff, a good breakfast, clean rooms. Separate bedroom from the kitchenette. The only thing was the noisy vents by our main floor room. Wasn't sure what it was the first few nights, thought there was road construction going on at night.

2nd time I have stayed staff is friendly, buffet was very good. Amenities microwave, stove refrigerator etc. Very clean quiet. N/A

It was an awesome stay. The room was amazing and even had a kitchen. Great service

The room was comfortable and clean. I had the pool area to myself. They had a full and mini bar available 24/7 along with ready made and made to order food. It was in easy walking distance to City Place. They had a shuttle service to the beach or anywhere within 2 mile of the hotel. The staff was friendly and helpful and we could get a late check out. The breakfast offered was pretty good except for the pancakes.

The rooms were spacious and clean. Staff were also very helpful with providing feedback about the area. We also enjoyed the central location of the hotel which was about 10 minutes from the beach and great places downtown. N/a

excellent location close to convention center and City Center

We had a great time at the hotel! The room was clean and comfortable, and the hotel had plenty to offer both on and off the property. I didn't like that breakfast began to be packed up while I was getting a few items. If breakfast is until a certain that time, it should be fully available until that time.

The location was superb! You are close to the convention center, city place and if you wanted to go shopping Worth Avenue was close Our shower had pink mold init when we had our room cleaned our towels were not replenished.

Very personablessed staff and good amenities. The room was frigid (no thermostat control for guests)