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It is ideal for a visit to Hadrians Wall and the sites associated with the wall.The staff were attentive and trying to please Decor a bit tired in places
This was not the standard of hotel I remember it having changed hands. Room damp, cornice hanging off wall, mold on carpet and curtains, bed not made, shower faulty and flooding bathroom, waited 30 mins standing to be sat for breakfast.
lovely large room, ideal location next to the river, lovely swimming pool We slept very badly. The radiator was making horrendous noises in the night. On the second night, we had to move to another room at midnight, as the noise was so bad. The manager sorted this out for use most kindly. But it totally spoiled our stay. And for £130 per night we were extremely disappointed, and will never stay there again. This was a high price hotel, and you expect to get e decent night's sleep. I had to sleep with earplugs in on the first night. appalling.
Friendliness of staff Lack of organisation and tired decor.
The location, right on the river at Chollerford.The friendly staff, both on reception and in the restaurant. The lady who served us at breakfast was a gem, nothing was too much trouble. More milk should be provided on the hospitality tray
the location,breakfast was good.the room was comfy and the hotel had character..plan to return soon
the friendliness of the staff and their efiiciency could do with a lick of paint
Location Some parts looked dated.
Dinner was excellent breakfast was dried up
well, the fact we only paid fifteen quid each for dinner, bed and breakfast comes pretty high up the list. that and the location. perfect for the roman wall.
The building was fabulous, great food, just a very relaxing stay.
Beautiful setting, lovely building and grounds, friendly staff, spacious clean rooms None!
the location and setting.the choice of breakfast. The location of our room it was near marquee and noisy.
The staff were all very nice and could not do enough for you. The meal was wonderful, the best steak I have ever eaten! had a great time the hotel is very picturesque and is in a lovely area.
The setting and friendly staff There needs to be a safety review of the facilities eg the shower facility in room 15 was next to useless and was maily successful in wetting the bathroom floor but even worse is the non provision of a non slip bath mat for anyone taking a shower. An elderly person could easily slip and fall which would leave you very exposed to compensation claims!!
The Hotel generally, the surroundings and the friendliness of the staff. Food was also great. Shower in room 1.
Friendly staff, good value, spacious bedroom
good location for sightseeing in Northumberland national parks little bit dated
I travel a lot in the UK on business. This is by far the nicest place I stayed at so far. I cannot fault it in any way.
Staff are friendly, rooms are comfortable, service is sometimes slow, ate in the stable bar