Guarne Hotels

Pros: Can't say enough about my stay, we were visiting for a friend's wedding and the staff went above and beyond in just about every way possible to assist with transport for multiple friends, check ins for the same, and to address little issues that arose, as would happen with any stay. We felt taken care of the whole while, which allowed us to focus on the reason for the trip in the first place.

Pros: Food great! Room very clean Great wifi

Cons: Antes se podían recibir visitas registrándose en recepción, ahora me indicaron que no se puede o si suben hay un cargo de 93,000 pesos Colombianos ($32.00) o sea con esa cantidad casi paga otra noche. No creo que regrese al ese hotel y una pena pero ya busque otras alternativas donde si puedo recibir visitas sin costo

Pros: The value is amazing!

Pros: The staff was very friendly and helpful. The concierge was especially helpful. She booked tours for us and made sure we were satisfied. Great follow-up!

Pros: Location. The hotel is literally in walking distance from fine dining, shopping, banking and a movie theatre. The staff were very friendly and helpful. The onsite restaurant was very good with a full menu 24 hour room service. The included breakfast was also excellent.

Cons: The bed was very firm and uncomfortable. The WiFi wasn't reliable in the room. I had to go to the lobby for a decent connection. The hotel is older but is well maintained.

Pros: Modern hotel, good room, convenient location

Cons: Terrible food from room service, ancient and broken exercise equipment in tiny gym, breakfast only avail until 9 am

Pros: Design and confortable

Pros: I really liked the services and the attention of a doormen(Fernando restrepo) who made my stayed more pleaceant . He understood customer service better than the front desk manager or staff

Cons: The internet (wifi )only worked in the bathroom so after 3 calles to the front desk and after nobody came to help I had to moved my office to the bathroom and I worked all night sitting on the toilet because it was the only place the wifi worked(afemter speaking to the front desk manager ,36 hrs later they brought a modem to the room and the wifi connection finally worked ) . Both rooms I experienced had smelly courtains ,the toilet on the first room leaked all night and created a large pool in the bathroom .the bath tub was not draining properly in both rooms that I slept during my stayed . The second room I was moved in to ,was directly in front of a major construction project on (la loma de los parra)and the air powered jack hammers began operating at 7:59 am so I never had a chance to fully rest .it was not a great experience and I won't be back to that hotel .

Pros: Lobby was pretty and grand

Cons: Towels felt like sandpaper on my skin - and I'm a grown man with rough skin not a dainty lady or child. "Hot" water was lukewarm at best ... A nice hot shower would've been nice at this price. Hotel staff doesn't speak any English Location is away from restaurants or nightlife (though cans are cheap). Better service and nicer properties in the 5* range are Hotel Diez Hoye Charlee

Pros: Stayed for a week with a friend , very nice property, great customer service in an upscale secure location within walking distance to malls, restaurants, secure atm etc. breakfast buffet had very good assortment of food and baked goods. I would say the only draw back was the rather too firm bed.. And we had no pool during our stay as it was being remodeled. Overall a good place and value. Would come back

Pros: Big and well located.

Cons: Old rooms, smelly fabric, deficient bathroom.

Pros: Stayed at the San Fernando Plaza twice during our vacation in Colombia. Rooms were very nice. After reading some reviews, we were expecting there may be issues with spotty internet, but only experienced it the first time we stayed with the connection not being very strong in our room. Didn't have a problem with the internet everywhere else, but couldn't get a strong signal from in our room. Other family members also staying at the hotel didn't have any problem getting internet in their room, and the second time we stayed, we had perfect connection in our room which was on the opposite side of the hotel from our first room. The breakfast was amazing and we had such great service. Everyone was very nice and helpful, and I didn't feel as though they tried to haggle for tips or anything of that sort. We did have a small mix up with our room not being available despite arriving after the 3 pm check in time, but it was taken care of pretty quickly. Over all no complaints, would definitely return!

Pros: I thought that I would like the location but that was not the case.

Cons: Very poor service from the reception staff and the Internet connection was terrible.

Cons: - Employees are obsessed with getting tips and do not miss out on any opportunity to ask for them. They were even willing to add a tip to which I had not agreed to the room service receipt AFTER I signed it. Very bad style. Thus one star rating.

Pros: Helpful staff and good location

Cons: Fees that could be avoided only if they tell you that those are optional

Pros: Location was decent. Hotel was in good shape as far as cleanliness. The breakfast was pretty dang good relative to most hotel breakfast buffets. Receptionist luisa spoke really good English. They gave me late checkout till 3pm! The hotel was a good deal for what I paid.

Cons: My room was not soundproofed at all. Every voice in the hall, phone ringing in other rooms, doors opening and closing, etc, might as well have been happening in my room with me. They did not have the rooms ready when we arrived despite our having arrived at close to 3pm. One of the rooms was not ready till almost 5pm. The Internet disconnects automatically if your device goes to sleep. A minor annoyance but after the 100th time entering the username/password it got to be pretty aggravating.

Pros: We loved our room. It was a suite. The bed was comfortable. Breakfast was great. The location is perfect.

Cons: I cant think of something that i didnt like. If we come back to colombia this has first place. Will recommend to all my friends.

Pros: Very nice hotel

Pros: The restaurant serves amazing food--some of the best in Medellin. Great location, off the busy main street so not too noisy, great views, great staff.

Pros: Location

Cons: Price, cleanliness, customer service

Pros: The staff was friendly and helpful. Breakfast was really good with a good variety. Good location and very clean.

Cons: The only issue I had was the sink and shower seemed slightly clogged. Sink drained slowly and the shower was even worse. By the time I was done showering it was up to my ankles and took 30 mins or more to fully drain.

Pros: Terrible staff, rude,

Cons: The staff

Pros: Me gustó su ubicación y la disponibilidad de su personal siempre atento y dispuesto.

Cons: No tenía un bar disponible. Había una reparación y el olor a pintura era muy fuerte. Solo un restaurante de comida italiana sin contar el Tony Romas. No conseguías comer otra cosa.

Pros: Central location

Cons: I did not like the fact that the Tony Roma restaurant was closed because of a holiday. It was the main reason I booked this hotel. A 5 star establishment cannot close a restaurant because of a holiday.

Pros: Staying at this hotel during our four days and three nights ( fron May 7 To May 10 at Room 407) in Medellin was a not so good and it is very far from being the best hotel in the city. Breakafst was good, the room was olds, they need to renew the facilities.

Cons: However things got worse when we got home in Miami back from Medellin and realized that and Iphone5 and an IPod were stolen from one of our bags while we were at this hotel.

Pros: Great pool environment and spacious rooms.

Cons: No ventilation in the bathroom, so it got very warm in there taking a shower and getting ready. The service was beyond horrible. It took more than 20 minutes, at times, to get service for drinks. The gym was way less than stellar and more frustrating than useful. Additionally, we could not get pedicures or manicures while there because the girls was out sick. They only have 1 girl for this?!?! How would multiple people get services?? And, upon checking out, the bill was incorrect for incidentals. The only resolve is to email someone...infuriating!

Pros: Room

Cons: Food

Pros: Close to parque lleras

Cons: EVERYTHING! DO NOT STAY HERE! AT ALL!! . Most employees (of course not all, mostly the ones that don't depend on tips) treat you like they are doing you a favor. No patience on answering questions, on talking to you, on trying to accommodate you needs. . The fact that you are VERY close to Parque Lleras can make it really hard to have quiet time, especially at night - and also the windows are not noise proof, are just simple thin glass windows. . WI-FI is just SO SLOWWWW!!! And the signal is just SOO BAD! It makes you sign in ALL THE TIME!!! It's just soo sooo terrible!! . The bed was so hard and old that I had to ask for them to put another mat on top. But of course they had only a kid mat and it wouldn't fit so I ended up with 2 kid mats on top of my old king size that squeaks at every turn. . It's been 6 days that I'm here and they've given me only 1 new set of shampoo/conditioner/soap. I had to save one day when it was ending during my shower, then I guess the lady finally notice it was over and replace it. But since the new conditioner was not used, she took away the next day!! I'm not kidding!!! It's just craazy! . Your minibar is never refilled. it's been 6 days and I'm consuming what's in it but it's never been refilled. . I think they don't refill anything, same thing with laundry. I've had to request laundry bags twice and they still send me only 1 bag/form + it doesn't get refilled after room is cleaned! . The Gym hours are bad and the equipment is dirty full of dust, one of the elliptical has pieces falling apart. . The elevator has 1 single 15-sec advertisement that repeats over and over and over... on the second day I couldn't hear it anymore. Now that I'm on my 6th day with 4 more to go I've created a barrier, I just block it. . There was not a single pen and paper on the room. . There is no paper tissue (Kleenex) in the toilet - and the toilet lights are terrible. . Ow! And the power outlets turn off when you leave so you can't leave anything charging in the room!! hahahaha just bizarre!!! . When you ask for room service (by the way the choices are LAME), remember to ask for salt!! They NEVER send it. I've ordered every single day... Today, the 6th day I ordered in advanced. . And don't be shy, you can hear every time the guest upstairs flushes and takes a shower. It is VERY loud. BTW, get use to noise, as this is a very noisy hotel. . Ah and the water, every time the upstairs guest flushes or is taking a shower, your water pressure decreases considerably! That are probably more details but I think these are enough reasons for you TO DON'T STAY HERE!!!! Really it's been the worst decision I made. And worst of all: they made me PRE-PAY the reservation without refund!!!!! So I can't leave and go anywhere else!!

Pros: great location high ceilings good service quiet room

Cons: moldy shower curtain sponge pillows sheets didn't feel like all cotton breakfast buffet needs attention $50 to add a guest (room was only $80) bathroom needs to be renovated

Pros: Casa Victoria is immaculately clean, well, organized, with very friendly helpful staff. Breakfast on the 9th floor has astounding view, excellent breakfast included. Free parking in the basement. Close taxi ride to El Tesoro & San Diego shopping ctr

Cons: Address is a bit confusing even to many taxi drivers ...

Pros: Le Parc is located in the heart of parque lleras (hands down the best location in Medellin) just steps away from all the action. Le Parc is perfect for anyone. The hotel is nestled into a quiet street which helps avoid the noise at night. The hotel itself is modern but also cultural! The best choice in the area! The rooms are very spacious and clean with kitchens. The staff was truly amazing..in all the years I've been traveling I've never met such a friendly and accommodating team. They went above and beyond in every way. The value here is incredible and I would STRONGLY recommend staying there over any other hotels in parque lleras!

Pros: Nicely designed rooms Tall ceilings Superb staff

Cons: No gym