The Leela Ambience Hotel & Residences, Gurugram

Top Airport Hotel

Pros: There is a mall right next door, which gave us a lot of entertainment options with the kids. Room was clean, the bathroom lovely and bed comfortable. The spa was nice too.

Cons: Staff can be trained better. They missed many small details - like missing napkins on tables, taking too long to lean spills at the restaurant, grumpy servers at the buffet etc.

Pros: When we arrived at the hotel, we were greeted by staff who assisted with our bags. The lobby is large with an relaxing ambience, and the reception desk is located at the back of the lobby. Check-in ...

Cons: The room was nice and clean, however the carpet around the bed was not clean and the seating area on the balcony was also not clean (covered in a heavy coating of dust and pigeon feathers). We ...

Pros: THIS IS A LUXURY HOTEL. HOWEVER THE LUXURY SHOULD REFLECT IN THE COSMETICS ETC TOO. THE STAFF ARE POLITE AND COURTEOUS. HOWEVER IF YOU DO NOT TIP EVERY TIME THEY CAN SHOW SIGNS TO SUGGEST THEIR ...

Cons: LOCATION

Pros: Breakfast

Cons: Toiletries

Pros: Very elegant hotel and I have stayed here several times before. Was lucky and got a room with very nice terrace overlooking the plains outside.

Cons: The management seemed to changed and not same top service as before. The restaurants are quite expensive to be in India without serving that great food, and this is not even in center of Delhi. If one...