The Staff - very personable to hilarious.
WIFI did not work reliably in the room. Had to go to lounge for it to work. I'm in the IT business, and it was clear that a piece of equipment was bad or needed a power-cycle. However, tech support took over 1/2 hour to respond, and never fixed the issue.
Very nice room. Hot water for shower. Big bathroom. Mattress great Breakfast ok. Could use a little more hot meat.
Only sausage for meat.
Cig smoke smell in hallway
It was not clean! Seemed like rugs hadn't been vacuumed in a little by time. & It was NOT close to the I-81 as I was led to believe !
Nice, new, clean, good breakfast, conveniently located.
Cigarette smell in the room while marked as non-smoking.
Great location. Easy to get to. Restaurants close by.
For the price, it was actually a little better than expected.
No toilet tissue in room, tissue holder fell off wall when used.
The room was clean.
. The refrigerator didn't work the microwave didn't work. And there was an electrical cord plugged into the wall that had been cut off which was a very dangerous electrical hazard
Clean and comfortable. Plush bed a nice pillows.
very roomy, beds were comfortable and quiet. Hot breakfast was very good.
clock did not work and the telephone was disconnected. Could not get a wake up call. Have stayed there several time before but this was the worst for service. Handicapped accessible except the toilet area. A small wall prevented me from getting close.
When you stay at the Quality Inn and Suites in Hagerstown, MD, you get more value for your hard-earned money. This smoke-free hotel is located near Hagerstown Arts and Entertainment District, the Maryland Theatre, Hagerstown Municipal Stadium, Prime Outlets-Hagerstown and more. We are also near Hagerstown Regional Airport. Hotel amenities include free WiFi, free breakfast, a fitness center and guest laundry facilities. Spacious guest rooms feature flat-screen TVs, refrigerators, microwaves, safes, coffee makers, hair dryers, irons and ironing boards. Select rooms contain desks. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet Accommodation: In Designated Pet Rooms Only! A maximum of 25 pounds 1 pet per room. No Cats allowed.
Based on 269 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.