Hamburg Hotels

We wanted to stay near the First Niagara Center. Great location. Breakfast buffet was unappetizing and understaffed.

The facilities were great and the sauna was nice. We could hear the folks returning from parties at night but it was just short bursts in the hallway.

Location Parking not included.

It was nice having a restaurant and bar right in the hotel, very convenient. There was a long line for check in, probably because there was a hockey game & 2 weddings that day but we appreciated the free parking & 15% off restaurant coupon they gave out due to the wait. There is no parking lot to park your car while you check in so it was a bit hectic checking in & bringing our bags in, but we were grateful for the complimentary parking which is normally $10/day

the staff was warm and friendly and accommodating as much as they could be. no refrigerator and no microwave in room which seems standard at even lesser hotels.

Very close to airport plus a shuttle and long term parking. Restaurant as well as a separate bar and gril on site. Staff was very pleasant and extremely helpful. Room and bathroom were clean, bed was comfy. Close to shopping and other restaurants. Overall great stay and I fly/travel very often. I arrived a little late in the evening and the bar and grill was still open. I went in for food and a drink. There was a very very loud, crude table of people sitting near the bar which I'm sure sent other patrons running for the door. They were beyond drunk and using language that was completely uncalled for and inappropriate for a family establishment. This went on for almost 2 hours. Shame on the bartender for not asking them to leave/ be considerate of others in the bar, not everyone wants to hear racially/ sexually charged language at a decibel level of 700.

The staff was amazing. They go overboard to make you feel special. That you hold events at your location for businesses. That you have been great for businesses events and even funeral lunch/dinners. That the pool was closed on Saturday. We registered for the Millennium because my daughter had a competition and it was just down the street from the competition. We could have easily stayed home it would only have been a 20 minute drive but we wanted to get away even though it was only 20 minutes away to get a break, allow for swimming.... then to check in and there is a not at the desk that the pool was closed until 11:30am. I had my 6 year old daughter with me and guess what she wanted to do around the competition, swim. I didn't like the bigger teens running at the pool and flipping in, no consideration for others in the pool especially little kids. I understand that parents are supposed to be down there but some came with a parent and some did not, but they still did not say anything. I think it might be good for a swing by every once and a while from any staff member of the hotel. It could be anyone with a uniform to just check in and tell people if they see anything wrong. They do not have to take tons of time out, just to a quick check and report to the front desk or sign in a log at the pool. Nothing big. I don't know how to help this but kids running up and down the hallways for hours.

Indoor pool was great for the kids and I loved the balcony that over looks to be able to check on the children. The money we spent for the room would have been acceptable if their was a continental breakfast and an more efficient TV with remote.

Staff was perfect and polite Room was hot although not a big deal

The staff was friendly and the complimentary shuttle service was very accessible. Location to local shopping is excellent. The restaurant was way too expensive. Television channel selection was very limited. Free WiFi signal was erratic.

My heat was not working in the room. Maintenance arrived within 15 minutes and advised me to move to another room because the blower was broken. He showed me three rooms and allowed me to choice the one I liked most. The front desk delivered my room key within 10 minutes. Beds are nice and soft. Wonderful place to stay, staff is great. Location is central to shopping and various restaurants from fast food to high end.

Very friendly and helpful staff. Shuttle service to and from the airport is great. Their pool area would be a nice place for a function. You could say the place has a dated feel back to a time of late 80's or early 90's, but it's still well maintained and in excellent condition. Personally I find this is adds some charm when compared to the cookie cutter style hotels and restaurants found in most places across the US.

The staff were very responsive and I appreciated their level of care for me and my family. The only thing I did not like was that the air conditioner broke in my room. We were moved immediately and placed in an equally nice room though.

We were very impressed during our stay. Right from our check in with Jimmy at the front desk to our departure, we were treated very well and were very comfortable during our stay. The restaurant was excellent as well and it was a nice treat to see the streetcar drive by every few minutes as we were enjoying our breakfast. The pool was also nice. Terrific value. Thank you very much. I would suggest the addition of a color printer in the business area instead of just the black and white. I would also suggest having the pool area change room saunas repaired.

The bed was soooo comfortable. Was in town for a concert and after walking back to the hotel it was so awesome to just be able to crash in that bed, turn the tv on and fall right to sleep. Lotta great bars in the area for food. Wanna watch the bills game go to Bada Bing. Good food, cute waitresses, 1 block away, get there early it gets crazy. Anchor bar is very close also, worth the trip. Pay $20 per night for self parking across the street.

everything except the annoying rattling in the walls we stayed in 2 rooms. Both had constant rattling inside the walls. Originally I thought is was small animal but found out later, on windy days, the wind finds its way in the side walls. The sound must be the wires. It was so bad we all bought earplugs for the 2nd (last) night. I informed the front desk when I checked out. They are well aware of the problem. I guess it's a common complaint but nothing they can do about it.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

We had a sick baby so we needed extra linens and had no problem getting them. The air wasn't working in the room but it was fixed right away.

excellent location right off the interstate. easy drive to buffalo. not far from niagara falls. excellent price, quiet. really nothing.

Girlfriend is picky with hotels and is usually not happy but liked this one. Housekeeping sprayed a perfume after cleaning and the smell gave me a headache and bothered my GFs asthma but the staff quickly used an air purifier that worked great.

Pool and amenities were nice. Room was cleaned daily. A crib was provided for our young child. The bathtub didn't drain water fast enough. The tub would fill while one was showering. I didn't like thinking about what was clogging it and thus what I was standing in. I chose not to give our baby a bath but instead held him up in the shower.

Check-in process and Check-out process Room was very comfortable Bathroom wasn't really the best... tub was damaged and toilet sit was a little marred.

I went to Buffalo for an interview and stayed in this hotel for one night. It was a very comfortable stay. I bought a big king size room for a very good deal from Kayak. The best of the room was the view outside my window. I could see the airport which was all lit up at night. Overall, it was a pleasant experience. Great and hospitable staff. Excellent service by Brian who made sure to provide me hot fresh coffee before I board the shuttle to the airport. I checked into my room and the hair dryer was full of somebody's hair. The closet door was defective. So I requested to change my room.

It was so close to airport.

This Hampton Inn is right in the center of Downtown Buffalo with great bars, restaurants and sights within walking distance. The rooms were clean and spacious. Plus, the rates were generally affordable. No big deal, but there was no mini fridge in the room, so we could not preserve leftover food or keep drinks cold.

The rooms were updated and clean no

It was my first time working with kayak, and everything went super smooth. Check in was easy and the hotel room was gorgeous. Beds could be a little more comfortable, but im just very picky. Gorgeous hotel room, and super clean. Conveniently located. Very happy