Cons: I picked up the rental at the end of the day. The rep did not inspect the interior of the car at all (thanks for the spare change and lollipops stick) and there was 3/4 tank of gas. The trip was fine but unfortunately we were stuck in traffic for hours and couldn't return the car on time. We were rerouted to another hertz at an airport. There was no one at the desk and when I called the number he said he was servicing a car (at 9:30pm) and to just drop the keys in the lock box and he would send me an invoice.