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friendliness of staff, reception area spacious and welcoming. bedrooms and corridors very smokey, this reflected in the curtains and decor, a great pity, otherwise we would stay again, if we would recommend we would point this out.
friendly staff, terrific breakfast, very spacious rooms, great sauna and pool facilities. Also convenient and central location. The bathroom decor - a 1980's brown - starts to look a bit dated now.
Big room, restaurants and shops in walking distance! <5 min walk no coffee maker available at the room
The staff were very pleasant and forthcoming,I especially liked the restaurant,the variety for the breakfast buffet was good and the staff again were very helpful. I think that it was a bit over the top to be asking for payment for the Sky T.v that was available in the hotel.
Excellent location right near the city centre. Having to pay separately for parking. Previously when I used this hotel parking was free.
The staff were very friendly and accomodating
everything reception should have been better informed regarding tv in rooms as we wanted to watch the football, we tried to find somewhere outside the hotel to watch it with no luck on returning to the hotel by chance we discovered the game on the premiere channel this is not a complaint just for future british guests who love football !
The staff where very freindly and helpful No Complaints, I will be back in Hamm in Sept and I look forward to staying at your hotel, I will also bring others along.
Silence of the room at nights Internet was charged and expensive
Room was very nice, staff was very helpful. Pool was not heated so it was a little cold
easy to find, large rooms, confortable bed
when I arrive in the Hotel the roon was not available, then me and my friend had to sleep in just one roon, instead of two that I had requested!
The initial welcome was friendly and the staff we met during the rest of our stay were cheerful and helpful.
friendly staff road noise
Pleasant staff and friendly atmosphere. Room was clean and in line with specs.
The hotel is spotlessly clean and tidy with good parking and friendly staff. The large rooms are comfortable and nice grounds to the hotel. The location on a retail park with Ikea, McDonalds and other stores many put some people off, but it was easy to find and the location was never a problem for us, far from it. Nice American Diner walking distance away for great breakfasts and dinner. The charge for 1 small dog in the room at €10 per night is a little high, especially as she slept in a fabric kennel, would have been better declared in advance.
The room was spotless, staff friendly
Staff very friendly and helpful. No tea making facilities and no toast available at breakfast
Main house full of character and charm, modern decoration, very quiet, more personal than a chain hotel. Restaurant good value and popular. Service excellent. Church clock next door chimes every half hour: ear plugs recommended although you do get used to it.
The food was great, super bar and restaraunt downstairs and the staff are very friendly. Very clean rooms all in all a super hotel.
Staff and facilities are really good and will definatley be staying at the hotel again, food was superb - the best we have ever had at a hotel
It was nice, although we stayied just one night, we enjoyied it. Room was big and clean, no complains about it.
great Spa and Sauna center restaurant area was a bit smelly
Comfortable and spacious rooms. Wireless internat in every room free of charge.
Room comfort and breakfast quality. Wi-Fi system was not working well but thanks to helpful staff after a few hours the problem was solved.
The design and layout of the hotel and it's facilities made it easy to use. The staff were very accomoding and cheerful and went out of their way to assist us. The hotel is also of a modern vintage and disign.
The staff was very helpfull and friendly. The sport facilities are excellent. Restaurant very good.
No late access. Night porter went home early!
Economical Smoke smelling rooms in hotel
Triple room. Warm and comfortable.
Convenient for city and business facilities. The hotel would benefit with tea and coffee making facilities in the rooms.
Nice service Location. Far from the centre, of shops, of restaurant
Very helpful day staff. A very early breakfast was provided on the Sunday. Night doorman disapeared early
Very pleasant staff, all spoke good English. Fantastic breakfast,lovely hot shower and good location. Would stay there again. Rooms a bit small as are the beds and all our group said the pillows were horrible, too soft.
Free internet. Pure breafast.
location is good. they do not have lift. staying in 3rd floor with big lagguage was a big pain. beds very old and bad. Better not to use toilet towels.
the room was large and well appointed. good modern bathroom
Clean, modern room with all facilities be careful in entering & going out off the underground parking, as the entrance is narrow
modern hotel, friendly staff, well situated with just a short walk to town centre. Easy free public parking next door.
Staff, food and service.
Breakfast was good, town centre near by. Building work being carried out at rear of hotel, new houses? So noisy in morning and evening when I returned, restraunt selection limited & expensive, better going into Werne centre.
Modern, spacious,comfortable hotel with pleasant surroundings. Parking easy. Access easy. Staff efficient and friendly. Ideal for business traveller or short relaxed stopover in a densely populated region.
Lovely hotel with friendly staff. Excellent food and a nice atmosphere. Clean and large rooms. Ample parking nearby. Best hotel of our trip. Recommended without reservation. nothing
Internet worked very well. No air conditioning as expected in hotel of this level.
Excellent in every respect
Hotel staff were friendly and very helpful a really nice experience
located directly at the highway, clean but modest service. internet service will not work
The wide choice of food in the evening evening and morning. Rooms were bright modern and comfortable.
large bed, pin code key i asked for baby cot and they told that was impossible to get it
modern bright room Internet access did not work.
I liked LCD TV sets both in my room and in the lobby. In a family room for 3 persons and 1 child there were only 3 towels. 1 extra towel would have been appreciated.
Good value for money,clean, good food! Shower haed broken at first time I stey in b&b hotel so I have some trouble with bath time. second time I gote beter room.
well located to autobahn good value self service- not clear on how to register with automated system
Could not fault any aspect! Was very impressed with the restaurant and value for money for the room. The staff were extremely helpful and friendly.
A very nice stay.
Excellent small renovated hotel. Highly recommended!
welcome juice and homemade chocolate truffles, quiet rooms, very clean, super helpful staff and owner White gloves on staff at night was a bit much
it was the worse hotel i have ever stayed in would not call it hotel more a b and b. my privace was nil. as i had a lazy morning one of the days i stayed in bed and a man walked into my room to do something to heaters while we did not give him permission. Also bed linen fu.ll of holes . i have itch bumps all over my body from room. Net curtains on window suppose to be white they were black.staff no english. i feel i should get refund
wirless connection did not work as very bad connection.
Friendly Staff, locking garage, in walking distance of local facilities Small bathroom
The hotel is in need of general updating.