Hang Dong Hotels

Pros: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Cons: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Cons: Shower water pressure is too low

Pros: The Chedi Chiang Mai was very tranquil with beautiful architecture and excellent personal service from the staff. The club suite rooms are stunning and very well equipped. We intend to return.

Cons: The club suite room was a little noisy due to its closeness to the road. However this should not put anyone off making a booking since everything else was excellent.

Pros: Great location, very friendly staff, nice and modern design, quiet and pleasant atmosphere

Cons: Food in the restaurant is to expensive, no internet corner, just two laptops for all guest is to little, none offer for facilities around chang rai,

Pros: the professionalism of the staff and the fact that they understood everything first time .... very very good.

Cons: only thing can think of is the aircon in the roojm probably needs rethinking.

Pros: I have never stayed in a hotel that was that organized in every respect. I used to work as a consultant for hotels in my younger days, and this hotel can be used as an example of the "state of the art". Please note that I am quite critical but in this case it is difficult to identify "room for improvements".Leif

Cons: Prices for laundry much exceeds for which you can buy new clothes.

Pros: The service, luxury and location were all as expected. The hotel is not new but is well maintained. The limited number of rooms made for an uncrowded peaceful stay

Pros: I love how much attention to detail was takened in designing and running the hotel. The place actually looks as good as you see it in pictures. The location is excellent - along the Mae Ping River (giving it an added relaxing feel), yet right beside the night bazaar.

Cons: The overall service level was very good. However, the night manager was less than competent at addressing some minor complaints.

Pros: Excellent service, staffs are always helpful. Very nice hotel with great food!

Pros: spa, Rooms, Hotel Design, pool, Location not too far , tuk tuk anywhere for 30-40 THB from hotel

Cons: Room keys, too quiet and empty

Pros: i liked the staff and the service,the location is convenient and the wood work is fantastic.

Cons: no

Pros: Just amazing .. And every thing near by

Pros: The room and staff were excellent

Cons: A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Pros: the complimentary beverage when checking in.

Cons: the photos online are cherry picks. the hotel is generic, loud (lots of noise transmission between rooms), water temperature fluctuates an unsafe amount, staff smiles but is unaccomodating. Much better options in this city.

Pros: Just one minute walk from the night market.

Pros: This is in excellent Hotel, the staff is painfully polite and the services were great. The food at the hotel restaurant was excellent

Cons: The shower was a bit funky. It was a huge step up to get into the shower. For some reason the shower is separated by the rest of the room by glass walls, making it viewable from any point in the room. Even more oddly, the privacy for the shower is a set of horizontal blinds located on the outside of the shower. Meaning, someone in the room can walk up and open the blinds and see you using the shower or bathroom. Not that this would happen, but I find that to be very odd, and I've never seen that in my entire life.