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Attention to detail, little extras likes chocolates, robes & magazines, fantastic staff, room was spotless. Highly recommend. Everything was fantastic
the relaxing atmosphere all was great
Motel provided everthing that we needed. Convenience of having the internet provided. Everthing about the room was 100% and the excellent service provided by Vivienne and the staff.
Excellent and very helpful staff. Premises first class. Nothing all very good.
The customer service was excellent. Would highly recommend staying at this motel. Nice and clean & the staff were very welcoming. Great location. A short walk to the hot pools. =)
Quiet, comfortable and handy to Hanmer Springs facilities
Nicely appointed room, very tidy, great bathroom facilities, good water pressure, comfortable bed, lovely home-made brownies to go with a cup of tea, super friendly staff, excellent location, but still private. Lovely garden to sit in. Could use a space to put suitcases when open.
It was quiet and peaceful well away from any activities and no noisy neighbours. Solitary. The standard of the facilities were very poor. The whole complex needs updating as they are very old. Equipment not in good working order, all old and need of replacing. Very very basic.No telephone, no Sky TV, no radio, no newspaper.
The Hotel is excellent location cleane and frendly
Both my partner and I loved the chalet set in lovely gardens. The place was quiet and close to the hot springs, pools and bush walks. Wilma, Canberra Australia
location and very helpful man at the office/check-in
The beautiful setting, peace and quiet, clean and comfortable bed. Awful decor of motel unit!
Chalets in pleasant setting with long distance views. Village and Hanmer Springs Spa close by.
It felt like home away from home.It was so comfortable and relaxing even though we were on holiday we were very busy and tired.We totally relaxed and enjoyed the beautiful lakeside. The staff are so friendly and welcoming. It was apleasure to stay with you and I will highly recommend your villas to everyone I know heading your way.
The views looking back over Hanmer Springs and the beautiful garden setting. Although the cabin was clean and well equipped, it was very old and tired with wall paper peeling off and bathroom needing updating.
Great setting, cosy and comfortable. Feeling of space. No sports channels on TV
Very quiet. Good facilities