Harker Heights Hotels

Everything was as expected, staff, facilities, and the room were nice. The price was really good.

Need meat and more choices for breakfast.

Room was very clean and comfortable. The staff was professional but casual..we would recommend it for sure.

Relatively close to belton, temple, and Killeen without fighting the IH35 constriction and traffic. Rooms were clean with comfortable beds. Free breakfast had multiple options.

Stayed 2 nights at this hotel and room wasn't cleaned between first and second night... not a huge deal to me as I was only in the room in the evenings long enough to sleep.

The hotel is confortable and nice

I stay at this hotel when I'm in Killeen. It is a very nice hotel with great staff and is centrally located to lots of activities in the area.

We drove down the brand new riddled with pot holes road and new it was going to be a long night... We checked in and the room was ready. Service at the coun ter was good. got to our room and we could see a gap of about 2' under our door... so I got on the floor and could see our bed from the outside the door... we dealed with the lack of privacy because we were going to be out most of the night anyways while we were changing in our room we could here the elevator pinging as people got on and off the 'neighbors' on one side, the 2 rooms across, 1 room 6 doors down the hall and the bad little kids running up and down the hall... I was in room 301 wich was supposed to be one of there better rooms. needless to say I couldn't enjoy it because I couldn't here myself think... The front counter would not do anything about all the drama in the hall and they cant control the fact the walls are paper thin... when we checked out the next morning they would not let me check out over the phone using there quck checkout so I had to go downstairs and check out.... when I got there they said my room was loud all night and there better not be any damages... I told them I didn't even stay here last night I couldn't sleep with all the people making all the noise around me... I ended up staying at my brothers house on his couch... used there hotel as a closet and a storage for a day... Oh yeah I forgot I ordered room service... never came... waited 2 hours... got to love Killeen

Quiet AC unit. Big rooms

PROS: Spacious rooms Clean smell throughout Lots of Hot Water Separate Makeup area for the wife Breakfast was actually pretty good

Beds are somewhat uncomfortable Pet friendly, so expect some barking or allergic reaction no matter how clean the rooms Room Service was hit or miss

Love everything about the hotel.

While at the pool there were children running and jumping into the hot tub & pool. The rules were not enforced.

Spacious clean room and delicious breakfast. Also large eating space.

Feels like home, not just a hotel

It was very well decorated. It had a very nice feel to it. It had a nice kitchenette with a large refrigerator.

I was very disappointed with the sheets. They were pretty much wore out and felt like a second semester set of dorm sheets.

Rooms are clean and comfortable.

I won't stay here again unless I absolutely have to. I extended my stay and they recharged me for what I had already paid. No one took the time to explain anything regarding my charges and I had to call to and speak to a manager who was far less than helpful. He argued with me about why this mess was my fault, not theirs. I triple checked with him on if my full refund would be issued before they went ahead and just charged me for the extra night. He endured me it would be. It wasn't. I called back and he chose to argue with me again instead of being understanding of my frustration. I wasn't able to speak to his manager as they wouldn't be there again for three (3) days! I left a message and still haven't gotten a call back. When I asked for the number for corporate, I was given the run around. While I was there I was left waiting at the front desk for assistance while other staff was standing right there and didn't even bother to ask what I needed to see if they could assist me. Over all, nice accommodations, not so nice staff.

No breakfast

Breakfast was fantastic. The hotel staff was professional and friendly. The bed was comfortable. The room were clean.

Everything was very clean

Suite-small, rooms-small, pool-small, beds-uncomfortable

Clean, super comfortable bed, quiet. Definitely would stay here in future.

They did everything to make me happy

I absolutely HATED the bed. It was so uncomfortable

Location

Roaches in the room and dirty

This guest did not leave comments about this hotel.

The room was clean and above my expectations. It did have a funky smell, but nothing too bad.

Yes, before I made reservations, I called to find out the cost of a pet fees ahead of time. I was told they were $75 and I also read that price on another website. However, when I got there, I found out it was $100 per pet. Major unexpected expense!

The room was spacious the staff was nice

the beds are against the wall and my young neighbors were having sex all night and i could hear all the moans and groans also feel the headboard shaking on the wall even though it was not attached to the wall....then the hotel did not even respect my feelings ...no refund, no apology, nothing ......just gives us your money and deal with it

Nothing

Tiny room, broken stairs, 2 pillows, no toilet paper, no maid service, 1 ice machine at office,no blankets, criminal element present, check out time earlier than stated, pool out of service

location. For my comment below I do have pictures if need. And I want a refund since the hotel would not refund me since I did not stay there. I want to report this to the health department and anything else I need.

The room was dirty, hair in bed The door looked like it had been broken into and barely repaired. I was trying to give the room a chance since it was a good deal. But as I was there for just a few minutes and everything dawned on me this was not safe.

Low price.

They gave my reservation of a non smoking room to someone else without notification and didn't have anymore non smoking rooms available. Offered me a smoking room but the smell was too obnoxious for my pregnant wife and I. Didn't offer compensation of any type for the inconvenience. Had to scramble to find another place for the night.

New staff, trying to clean the place up and was very accommodating considering the surroundings.

Was located in a high crime area. Had a prostitution and drug bust occur in the hotel during my stay. KPD officer told us it was one of the most well known hotels in town for prostitution and drugs. Bad enough he gave us his business card that would allow us to stay elsewhere in town discounted.

Pricing

WiFi service was very spotty.

I had to sleep in a double bed room due to someone over booked the room I paid for. However spoke with staff and management they got me into the correct room a day later

Everything else was great!

I have stayed with Value Place on multiplearth occasions. It was what I expected.

NA

The full kitchen was nice

The door wouldnt lock right the room smelled we had to respray air freshener every time we walked in and the fact you had to pay for everything like wifi and room service was not so good

My only complaint was that they did not clean the blood off the bathroom door.

I would absolutely recommend this hotel. It might not be extremely luxurious, but it has always been very clean and safe. Staff are wonderful, and are very helpful.

Great location, within walking distance of HEB. Received a call while on our way there to check on us and make sure we had the right Scottish Inns (apparently there are two in Killeen). The one staff member who actually spoke fluent English was really nice.

BREAKFAST WAS NOT SERVED BECAUSE: "There were only 7 guests that night. We only do that on weekends." If you say there's breakfast, there should be breakfast, through from the reviews I'm not sure we would have been able to eat it. You can at least put out some cereal or something. The cleaning staff was not accommodating to our privacy/needs as we were getting ready to leave when they came in and were still trying to use our room. We asked them if they could come back a little latter and they said it was now or not at all. My PS4 measured the wi-fi speed at less than 2Mbps, which is barely usable. The front desk was usually vacant. It was very hard to find anyone to accommodate us, and almost no one there spoke English well or could communicate effectively. There was no coffee pot in our room and the freezer portion of the refrigerator did not freeze well. The microwave also had knobs instead of buttons and was very difficult to use and did not cook well. There are other hotels nearby in similar price ranges that we will try next time.

The location and overall look of the hotel was pleasant.

The staff seemed uncaring or did not care to understand my explanation as to what needed to be done when the wifi did not work on the video gaming consoles. Upstairs prostitutes were staying, as we witnessed pimp looking guys and vehicles outside waiting for them, as the girls marched down the stairs, and into their pimp's vehicles. We were in the last room towards the back, while they were right above us, hence us hearing their high heels make loud noise as they walked around their room.

Short quiet over night stay. Checked in at 930 pm, checked out at 600 am. Staff friendly, good experience.

It was clean and fresh everything was neat and quiet

i couldnt find anything bad about this hotel

i loved the hotel the staff were nice and friendly the rooms were very spacious and clean and neat and so fresh it was perfect and peaceful.

Value

AC in room did not seem to cool well.

I liked the convenient location to the Mall and the surrounding stores in the area. It was perfectly located for all the business I needed to attend to and the family members I wanted to visit.

I didn't like that my room was next door to construction workers and they would make noise all during the night so we didn't get much sleep. I'm not sure about whether I will stay there when I go back to Killeen in 2 weeks. I think I might like to stay somewhere that I know I'll get some sleep. We were exhausted by the time we returned to Houston.

Horrible place there was mold, furniture was broken,im tiny and i couldnt move in the shower staff was horrible

Big bed

The room smelled the bed wasn't comfortable and the heater produced more smell plus the outside pool was green and the lobby smelled like smoke. Not to mention on checkout the person that was to check me out was makeing out with someone

I spent 16 days at the Killeen Inn, and it was the worst experience ever! The room smelled like smoke, and that's after I changed my room several times. I will. It be recommending this establishment to anyone.

The smoke smelling rooms

Excellent service, the staff is very friendly and accommodating. Excellent location, close to shopping, restaurants, main thoroughfares and interstate. The hotel was very clean and updated.

Beds were uncomfortable but that is also personal choice and would not influence my staying there.

The room was wonderful. The view of the city was amazing as I was on the top floor & able to look out over the city.

The issue with my pricing. I was quoted one price over the phone & charged $100 more. That needs to be fixed.

Breakfast area was clean. Room was fairly clean.

There was a post it note stuck to my headboard that said 'The sheets have been cleaned for your arrival'. Well, I would hope so!! I expect the sheets to be clean in a room that I just checked in to and a sticky note on the headboard is a little tacky.

Everything. Good location, Clean, Courteous staff