Hayward Convertible Car Rentals

Cons: Nice and easy

Cons: All good

Cons: n/a

Cons: Staff Alex was not pleasant at the Hayward Mission Blvd office, kinda rude and condescending. Didnt even show us the features of the van. it woukd hqve been better if they rented the actual car they advertise on their site.

Cons: I was not allowed to drop the car off at a different location. It needs to be more clear that there is no option for that before it is purchased.

Cons: Nothing

Cons: Waited too long. Felt like we were given the round around.

Cons: Nothing

Cons: Office opened 20 minutes late.Car was filthy, had used q-tips in the drivers side door. Dirty and stained seats. Car was not washed inside or out. Badly dinged and scratched. I was five minutes from the rental office and the low tire pressure sensor went on. I drove back to the rental office an the customer service rep said just take to the tire place down the street where they have an account! Also, the gas tank was pretty much on empty! There seemed to be a manager hanging around outside, walking around smoking but never helping at the counter. Terrible!!

Cons: I picked a Toyota rav 4 to reserve it online for only one way trip but when I got there in Hayward to pickup the Toyota RAV4 the lady said you are late & we cannot hold the vehicle after 1 hr of opening , so the lady offered 5 vehicles left to choose from , they are family vans & luxury cars , they are more money to rent , on the spot had to pay more to rent the vehicle. Picked up the van it was dirty . I paid $163. Just for one day rental plus refundable $200. For insurance. Quite expensive if I say wouldn’t u think . I asked if there was a discount, the lady said no . So is it my fault because I am an hour late to pick up the car? They did not mention in their website to pick-up on time and they will not hold the vehicle. Really, I had such a horrible experience with this company. I don’t recommend to anyone.

Cons: Make sure to let customers know what credit cards and banks are not accepted. I never was even able to pick up the car because they didn’t accept my bank card

Cons: No help at all.